bcs 4.1 oral communication - jai

7/29/2019 BCS 4.1 Oral Communication - Jai

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Presentedby

R.Jai kumar


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Oral communication is direct face to face communication

between two or more persons. In oral communication, the

sender and receiver exchange their thoughts or ideas verbally

either in face-to-face discussion or through any mechanical or

electrical device like telephone etc.


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within an organization : include staff meetings

personal discussions

Presentations Telephone discourse

and informal conversation


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Face-to-face meetings

Telephone calls

& videoconferences


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Can range frommoments punctuating alecture, where students

are asked to discuss orexplain some question orproblem with the personnext to them, to formalstudent conferences with

their instructor.


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Smaller-scale settingsfor discussion,deliberation, andproblem solving.

Appropriate for bothlarge lectures andsmaller classes andallows levels ofparticipation notpossible in largergroups.


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Typically less

agonistic, argument-based, and competitivethan debate anddeliberation but stilldialogic in character.Often times has thequality of creating anatmosphere of collective,out-loud thinking aboutsome question, idea,problem, text, event, orartifact. Like deliberationand debate, a good wayto encourage activelearning.


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A structured consideration of some issue fromtwo or more points of view. Debates typically

involve participants who argue one sidethroughout, while deliberation allows formovement by individuals within the process. Bothfeature reason-giving argument. Can be applied to

issues of many kinds, from disputed scientific factsto theories, policy questions, the meaning of atext, or the quality of an artistic production. Canrange from two participants to a lecture hall.


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Classically, thestand-up, podiumspeech delivered by anindividual from anoutline or script. Also

includes grouppresentations orimpromptu speaking. Astrong element ofmonologue, but dialogue

can be built in withquestion and answer ordiscussion with theaudience afterward.


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Can take place in the

instructors office, in smallgroups, or before a wholeclass. Range from one oralquestion on an otherwisewritten exam to an oral

defense of a written answeror paper to an entirely oralquiz or examination.Difficult with very largegroups, but an excellent

way to determine the depthand range of studentknowledge and to stimulatehigh levels of preparation.


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In a situation where time is of essence, oralcommunication will be the best even if it is anoral communication. This is especially true insituations where split second decisions have

to be made in the workplace. The authoritiesmay just give an oral communication. Thishas to be obeyed by the subordinate who iscarrying out the activity. There may be notime for the written order to be signed andpassed on to the person doing the job.


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When two people communicate in an office,face to face communication will be a lot morepersonal in nature. There may be acommunication between a manager and a

person who is being laid off from work. Apersonal face to face communication will atleast try to take away the sting from the layoff. If the same person was given a writtencommunication, it may be more difficult forthe person to digest the loss of job.


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Due to the various advantages in the

electronic and communication devices, anoral communication can be recorded eitheras a voice message or even as a videorecording. This communication can be used

from time to time in different places.


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Written communication needs the personwho is communicating to have language

skills and also writing skills as it will be arecord of the communication. In oralcommunication, the person does not needany formal writing skills to get the messageacross to the people who are receiving thecommunication.


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Written communication has thedisadvantage in the fact that there should be atleast a paper and pen for writtencommunication.

In oral communication, there does not need tobe any such things and it can be on the spot.

Oral communication can be spontaneous unlikethe written communication.


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1. Need atleast one receiver2. Information retention is difficult, it is harder

to store or retrieve. The 80-20 rule comes intoplay here-the majority of the audience is likely to

forget 80% of the information, while retaining only20%- thus making the speaker's task verydifficult.

3. Selective hearing, receiving information maybe distorted resulting in miscommunication.


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5. The same words said in different tonesmay convey very different messages.

6. Difficulty in finding words to correctlyconvey meaning in a short period of time.

7. Some may find it easier to organise

information through writing.


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bcs 4.1 oral communication - jai

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