bcs - ehealth · 2011-10-26 · user top 10 features: ... microsoft cardspace. some information on...
TRANSCRIPT
Andy HardyeHealth Programme ManagerNHS Ayrshire and Arran
Patient Portal
SHSC21st September 2009
eHealth
Background
Scottish Government DemonstratorFunding for 2 yearsFocus on discovery and feasibility
Long Term ConditionsCOPDDiabetes
Background
Existing Townhead Surgery PortalBuild on existing linksBenefits ‐ lessons already learned
Two GP Practices for pilotBoth on GPASS*Differing work flowsBoth North Ayrshire
Background
COPD – UsersNA Breathe Easy Group
Diabetes ‐ UsersNA Diabetes Group
User lead requirementsVarious workshops and meetings …..
Background…. User Top 10 Features:Results ReportingRepeat PrescriptionsPersonalisation Simple ‐ ‘1 click’UnclutteredLinks to ‘trusted’ infoReminders & AlertsSelf ManagementAppointment booking
Background
StandardsData & Technical StandardsInteroperability
WorkflowsUser Interaction PointsData Interaction Points
Workflow
Security
RegisteringUser name completed at the GP PracticePassword only is mailed outEnables carer to register
Client SideHTTPS / SSLSession key3 password attempts per hour
Security
DMZ Server SideNo patient Identifiable information Session KeySQL Replication to NHS ServerOnly SQL Ports left open for duration of Sync
Security
Future ConsiderationsFull WSECards / TokensLiveIDOpenIDMicrosoft Cardspace
Technology
SOACustom Web Services C#
MicrosoftSilverlight version 3SQL Server 2008IAG.NET
Technology
Integration EngineKey to successScalable solutionBusiness Logic (Values and Alarms)Audit & Security
Portal ‐ Parts
NHS Layer
DMZ
Internet
GPASS EMIS Vision Outpatients
IIS Portal DB
NHS DB
Integration
UI
What it isn’t….
Disability enhanced.....
UI
A lot of Consideration for:SimplicityDesirabilityEngagingBalanceWork by Microsoft Architect – David Skinner
Release v0.1
Some screen shots....
Considerations
2.5) Other‐ Public demand(see http://healthcare.zdnet.com/?p=2407&tag=nl.e550 )
‐ Regional Cancer Groups
Lessons LearnedNever Assume…Not Forums or Facebook that people wantNot GoogleHealth or HealthVault (yet)Very simple needsUI very, very important – engagingSecurity – can’t be paranoid enough!More ‘general’ engagement neededo only 4% of cancer patients in favour of a portal!Lots more to come…….
Timescales
Next StepsFirst batch of ‘friendly users’ October 2009Pilot in full flow by Nov/DecEMIS Migration!
Questions