Wednesday 11 November 2015 Issue 3200

I n c o r p o r a t i n g Ta b s o n Tr a v e l

News.................... p1, p2, p4, p5, p6, p7Cruising Today................................. p3Melbourne Corporate Famil ........... p8

8 Pages This Issue

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Avalon’s Kiwi GodmotherFondly known as ‘the Mother of the Nation’, New Zealand broadcaster Judy Bailey is to be-come godmother to Avalon Waterways’ n e w su i te sh ip Avalon Imagery II. Bailey will christen the 64-cabin ship at a ceremony on the Rhine next year, becoming the first New Zealander to launch an Avalon ship. Avalon’s local gm Troy Ackerman says Bailey’s involvement is a fitting tribute to the growing number of Kiwis cruising Europe’s rivers. “Judy is a superb ambassador for New Zea-land and her role symbolises the huge passion we have developed for river cruising,” he says. The launch, to take place 05 Apr, will be attended by travel industry guests from New Zealand as well as international guests and digni-taries. See p3 for more.

Cheaper Child PassportsChildren’s passports will continue to be subsidised when the new 10-year passports come into effect. From 30 Nov, adult passports will cost $180 and child passports will be $105. The online passport service will also ex-pand to include child passport renew-als and first time adult applications.

Kiwi consumers will benefit from a competitor launching on the Auck-land-Los Angeles route and the new flights are already bringing prices down, said American Airlines and Qantas as they announced the AA service today.AA will add non-stop 787-8 AKL-LAX services from Jun 2016 as part of its expanded partnership with QF.AA boss Doug Parker says the Pacific region is ‘incredibly important’ to the carrier, and the flights will connect Kiwis at LAX with a ‘truly global net-work’ including over 150 US cities.While Parker acknowledged that other US carriers haven’t been able to make the route work, he says three key things have changed—the market is much larger now, the 787 didn’t exist before and AA’s relationship with QF will allow it to succeed.With the new JQ regional flights, the carriers will be able to ‘operate city pairs and services we never thought possible before’, such as Dunedin to Disneyland, says QF chief Alan Joyce.While United Airlines recently an-nounced AKL-SFO services, Parker said he remained confident the grow-ing market between New Zealand and

the US can sustain the rapid increase in capacity.The US is a high growth market and ‘we think it can grow even further’, says Joyce.

. . . NZ: We Will BenefitAA and QF called Air New Zealand a ‘great competitor’ and said there’s plenty of room for both AA and NZ on the AKL-LAX route. “We will bring more people to the market,” said Parker, adding that the vast major-ity of its passengers will originate in the US.“They’re not worried about QF as a competitor, and we’re not worried about them,” added Joyce.NZ released LAX fares for $499 one-way this morning and Joyce pointed out that the new AA flights mean ‘New Zealand consumers are already benefiting’. “I hope all those people will remember who did it,” he joked. Parker added that while AA doesn’t have fares loaded yet, ‘we will be competitive’.NZ’s chief commercial officer Cam Wallace agreed that the new flights are positive.“It’s good news for the New Zealand tourism industry that we are going to see even more US visitors to our nation,” he says. “NZ is one of the key beneficiaries of tourism growth because we are the preferred airline for visitors wanting to get out and ex-plore our nation’s regions and cities.”

Consumer Benefit From AA AKL-LAX

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American Airlines’ new flights have received a resounding wel-come from the travel industry, which believes the new flights will drive competition and lead to lower fares.The announcement represents around 82,000 more seats annually between New Zealand and Los Ange-les—and on to AA’s 150 destinations in the US, says local Brand USA rep Wayne Mitcham.“There’s a real opportunity for the trade distribution to offer their cli-ents the choice of another airline that has a very attractive product proposi-tion, with on-board Wi-Fi, business and premium economy class and the

like,” says Mitcham. “And given that the AA flight arrives in LAX at 0630 it means Kiwi travellers will have all day to connect to on-going flights beyond LA. For Kiwi agents the USA is now your oyster.”Mitcham adds that he hopes the joint venture between AA and QF is here to stay. “NZ has a huge following of brand loyal customers and is already offering $499 one-way LAX fares on Grabaseat. The competition on this route is going to be intense initially and Kiwi travellers will benefit.”

. . . Market GrowthHouse of Travel’s Brent Thomas be-lieves the new flights will grow Kiwi travel to the US. “This isn’t just going to be a transfer of people from one airline to another—what we will see is a significant growth in the market to the US—partly due to a greater number of seats at prices that will drive greater demand,” he says.A significant part of this is the in-bound opportunity which will be a boom for the economy, says Thomas. “LAX is a favourite destination with New Zealand travellers and a hub for AA. The onward ability to get down to all points of continental USA, the Caribbean, Mexico and South

America is a strong selling point,” says Thomas. “It will create a great opportunity for Kiwis to explore the Americas.”Thomas says competition on the route will be significant. “NZ will ensure that their planes continue to be at or near capacity and that’s what a competitive market does,” says Thomas.Flight Centre’s Philip Goad agrees, saying ‘we’ll likely see this drive com-petition on what is already a popular route’.

. . . HNL-AKL Repeat?Transport Minister Simon Bridges says the competitive benefits were one of the key reasons he approved the QF/AA joint venture for another five years over the weekend—and he’s flagging a possible repeat of the price war that erupted on the Auckland-Honolulu route as a result of the new Hawaiian Airlines flights.“What I think we all agree is com-petition ultimately is very good for consumers,” he says. “We saw this happen very much so when HA en-tered HNL-AKL, the way fare prices dropped almost instantaneously. New Zealand consumers would like to see that again.”

AA Flights To Drive Competition

AA Auckland-DallasAmerican Airlines boss Doug Parker said it was a close call for the car-rier on whether it would launch flights from Los Angeles or Dallas to Auckland—and said that AKL-DFW flights could still be on the table in the future.In the end the AKL-LAX flights were selected because the majority of travel from the US to New Zealand originates along the West Coast, and the 787-8 wouldn’t be able to make the trip, he said. However the carrier is getting new 787-9s at the end of the year and Parker said they would like to see AKL-DFW ‘at some point’.“Eventually I think the AKL-DFW would work but we need to walk before we run,” QF boss Alan Joyce added.

QF/AA And AgentsQantas boss Alan Joyce apologised for missing travel agents from his speech when announcing the new American Airlines flights this morn-ing, saying they’re a key distribution channel and will play a part in the success of the new flights. TAANZ boss Andrew Olsen questioned Joyce on why he directed consumers to the QF website for the new fares, and both Joyce and AA boss Doug Parker said they have a great relationship with the trade and will be working closely with them on promoting the new flights.

AKL Lounge Refresh?Qantas boss Alan Joyce was asked this morning if there are any plans to upgrade its Auckland lounge ahead of the new AA flights. He said AKL is ‘on the plans’ but couldn’t give a timeline, and said it more than likely won’t be in time for the new flights.

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The Avalon Waterways team in New Zealand are counting down the days to the launch of the brand’s newest ship, the Avalon Imagery II—as its the first to be dedicated to the New Zealand market.With New Zealand broadcaster Judy Bailey selected for the role as its godmother, Kiwis will have yet an-other reason to cruise with the brand, says Avalon Waterways gen-eral manager New Zealand Troy Ackerman. “From day one she was the obvious choice for us, not only because of her standing in New Zealand, but of her ability to reso-nate with our brand values. . . It’s absolutely wonderful.” While the product has been extremely popular with the New Zealand market for some years now, Ackerman says this will ‘add a local flavour to it that we really haven’t had before.’ “We’re rapt,” he says. “To be recog-nised in this way is hugely exciting.”

At 110 metres in length, the Avalon Imagery II will be the latest example of Avalon Waterways’ successful suite ship concept, which offers two decks of all-suite accommodation and 30% more cabin space than the industry average. Each of its suites will feature wall-to-wall panoramic windows that can be opened to turn the entire cabin into an open-air balcony, or closed to create an invit-ing living area. Cater ing to no more than 128 passengers, the ship will operate primarily on the Rhine, offering Avalon’s eight-day Romantic Rhine it inerar y between Amsterdam and Basel. For further details see avalonwaterways.co.nz

Avalon Ship With A Kiwi Focus

VIP Experience WinnerHouse of Travel Northlands’ Rachael Kidney will be heading to the launch of Avalon Imagery II. She won Avalon Waterway’s agent promotion and will enjoy a VIP experience during the ship’s Chris-tening Cruise.Pictured: Avalon Waterways’ Troy Ackerman and Hot Northlands’ Rachael Kidney.

RCI: Biggest SaleRoyal Caribbean International has launched one of its biggest sales of the year, with clients able to make the most of three offers for new cruise bookings. New worldwide bookings (excluding China) booked by 05 Dec will receive up to 50% off the cruise fare of the second guest. Plus, there are added bonuses on top of this, depending on the cruise. Clients who book any Australia, New Zealand, South Pacific, Transpacific or Asia Repositioning voyages will receive a free upgrade from an ocean-view stateroom to a balcony state-room, for cruises departing 01 Jan-23 Apr. Or for Europe, Caribbean, Alaska and Asia voyages of five nights or longer, departing from 10 Dec, clients will receive up to USD300 onboard credit per cabin. The sale coincides with the maiden arrival of Explorer of the Seas who arrives at her first port of call in Fremantle 13 Nov. A nine-night South Pacific cruise onboard Explorer, departing 21 Mar from Sydney, is from $2079 for the first guest and $1039.50 for the second.

Free ExcursionsClients cruising with Ponant will enjoy a free excursion at each port of call on a selection of cruises in Latin America, advises Francis Trav-el Marketing. T&Cs apply. E-mail reservations@ftmcruise.co.nz for full details.

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The Tour at NBC Studios at 30 Rockefeller Plaza has returned fol-lowing a year-long hiatus, and it’s been reimagined with an all new experience for visitors, says NYC & Company. Guests will learn about the TV production process, from the creative process to the ways content is distributed, and they’ll interact with the entire production process first hand as they produce and star in their own television segment. The tour is limited to 15 guests, with re-duced prices available for groups. See thetouratnbcstudios.com

Plantation PartyClients who book five rooms for a minimum five nights at Plantation Island Resort in Fiji will receive their own private island themed cocktail party on the beach, advises Coconuts Travel Marketing. The deal is valid for sales and travel to 31 Mar 2017 (black-outs apply).

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The massive Dubai Airshow has kicked off which means Boeing and Airbus have started announc-ing new aircraft orders.Airbus has been touting its widebody jetliners at the show, including de-buting a new look for the A330neo and showing off its new A350 XWB.It’s announced a firm order with Vietnam’s Vietjet for 30 more A321s (9 A321ceo and 21 A321neo) as part of the carrier’s growth strategy.Airbus also announced that IAG has firmed up orders for 19 additional widebody and single aisle aircraft (two A330-200s, two A330-300s and

15 A320neos), with the A330-200s going to Iberia, the A330-300s will be operated by Aer Lingus and the A320neos to be assigned within the group.Boeing orders so far include 75 737 MAX 8 aircraft placed by Jet Airways, an order which was previ-ously attributed to an unidentified customer.Boeing also said it intends to estab-lish its Middle East headquarters at Dubai South (previously known as Dubai World Central). The opera-tions will include the HQ as well as a spare parts warehouse, a distribution facility and a maintenance training facility to service the region.

Dubai Airshow Begins; New Orders

Japan, Korea FamilKorean Air and JTB New Zealand are inviting agents to join a famil to Japan and Korea next Feb. The famil costs $1570 including return flights (on KE’s latest B747-8i), six nights accommodation, meals and trans-port. Applications close 27 Nov, for details email jaescho@koreanair.com

New Sebel WellingtonAccorHotels has announced a new-build 60-room hotel, The Sebel Wellington Lower Hutt, is set to com-mence construction in Jan. Estimat-ed to cost $12 million, the 4.5-star apartment-style hotel will overlook the Hutt River on the eastern shores of Wellington Harbour. It will feature a restaurant and bar as well as confer-ence and event space, and will be the third Sebel property in New Zealand. It’s expected to open Nov 2016.

Bali Recovery FlightsThere has been a little relief from Bali’s ash cloud today as flying condi-tions have improved. Jetstar plans to operate up to four re-covery flights from Bali today, howev-er its scheduled services to and from Australia for today remain cancelled. Virgin Australia also has plans to operate a number of flights from Bali to Australia today to enable clients to return to Australia. However, all of its services departing Australia for Bali today remain cancelled.

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Virtual PoppysTo coincide with Remembrance Day, VisitFlanders is encour-aging Kiwis to plant a virtual poopy on its Worldwide Poppy Field. The app which is hosted on Vis-itFlanders’ Flanders Fields 14-18 Facebook page, allows members of the page to honour and com-memorate one of the millions of lives claimed by the Great War. Over 7000 poppies have been planted globally so far on the app, with each one telling the story of a fallen soldier. To plant a virtual poppy, CLICK HERE

Exploring Fiji’s Lush North

K i w i w h o l e s a l e t r a v e l representatives are exploring Fiji’s lush and luxurious northern re-gion—and so far the feedback has been hugely positive from the first-time visitors to the area.Taveuni was the first stop for those on the famil, followed by the chance to take in the Bouma Waterfalls before a speedboat transfer to Qamea Island Resort where the group relaxed, wined and dined at the resort and took in its amazing meke night.Next up was a sneak peek at the lavish

Laucala Resort. It’s the first time the exclusive resort has hosted a Tourism Fiji Kiwi famil group. The group then took another speed-boat transfer to Matangi Private Re-sort.Today sees the wholesale group head-ing back to Taveuni—see upcoming issues for more trip highlights.1 Nicole Chitty from House of Travel; Tourism Fiji’s Wayne Deed; Ada Leger from Infinity Holidays; FJ’s Nick Dew; GO Holiday’s Pa Tere; Emily Ton-gia from Our Pacific; and Lifestyle

Holidays’ Melissa Dearing. 2 Enjoy-ing lunch at Laucala is, from left, Ada Leger from Infinity Holidays, Vincent from the resort, FJ’s Nick Dew, Life-style Holidays’ Melissa Dearing, Emily Tongia from Our Pacific, GO Holiday’s Pa Tere, Nicole Chitty from House of Travel and Tourism Fiji’s Wayne Deed.3 No such thing as a free luxurious holiday in the tropics. The famil team is pictured filing their famil reports, it’s a tough life! 4 The famed Laucala pool was as impressive in person as it’s hyped up to be.

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Clients staying at Red Carnation Hotels’ Hotel 41 can live like James Bond for a few days thanks to the specially curated Secrets and Spies package. With a three-night stay, clients will be treated to a Martini on arrival, as well as a VIP James Bond London Tour, where they will have the chance to meet an actor or producer from the Bond film series. Other highlights include the chance to enjoy a private chauffeur transfer to and from a helipad, where clients will embark on a private helicopter tour of London. Including a full English breakfast daily, the package is priced from GBP3990 per room per stay, based on two people sharing. It is valid to the end of Apr.

While the Rugby World Cup may be over for another four years, next year is shaping up to be ‘one of the most diverse and excit-ing All Blacks seasons for many years’, says All Blacks Tours.First off is the Steinlager Series, which will see the All Blacks square off at home against Wales. Packages are already on sale for the series, priced from $825pp for a two-night Silver Package to the game final in Dunedin on 25 Jun.The Investec Rugby Champion-ship in Sep-Oct will involve do-mestic clashes against Argentina in Hamilton and South Africa in Christchurch, followed by a tour of Argentina and South Africa, and there’s a few surprises planned for 2016’s tour, says All Blacks Tours.The Bledisloe Cup is on in Auckland, Sydney and Wellington (Aug and Oct); but the year’s ‘piece de resis-

tance’ is the End of Year Tour, taking All Blacks and their fans to Italy, Ireland and France.Clients can secure a place on the 2016 tours by paying a $200 refund-able deposit.See allblackstours.com

NY Haunted HistoryClients visiting New York can get a taste of the city’s haunted his-tory, thanks to The Haunted His-tory Trail’s new groups program. Six individual, pre-formed itineraries will aid group operators in visiting attractions in the different regions of New York State. The trail is over 400 miles and boasts over 40 attractions, historic sites and cultural institutions that can accommodate tour groups. The attractions include haunted hotels, spooky mansions and castles, dining experiences, walking tours, wine tastings, an amusement park and more. For further details see hauntedhistorytrail.com

Kinabalu TracksTwo new trekking routes to the su m m i t of Ma l ays i a’s Mou nt Kinabalu, from Laban Rata, will open soon advises Sabah Tourism. The alternative routes will replace the old single trail leading to the peak, where several climbers and mountain guides were killed dur-ing an earthquake in Jun, and will enable Sabah Parks to fully reopen the mountain to climbers by 01 Dec as planned. The track was partially reopened 01 Sep, however, with many discour-aged by the fact that the summit was still off limit, less than 100 visitors climbed the mountain that month, says Sabah Tourism. Sabah Parks will maintain its previous limit of 192 visitors allowed to ascend the summit each day.

EY MaintenanceEtihad Airways has expanded its strategic cooperat ion with Air France-KLM through a several hun-dred USD component maintenance agreement for its Boeing 777 fleet. The 10-year deal, effective Feb 2016, provides EY and its equity partners with access to an extensive global pool of components offered by Air France-KLM’s maintenance arm, for the wide-body aircraft through the 777 Component Services Program, jointly operated with Boeing.

Follow The All Blacks In 2016

Futuristic UniformseasyJet has unveiled a world first in airline uniforms on its 20th birthday by incorporating wearable technol-ogy into cabin crew and engineers’ uniforms to improve communication and passenger safety procedures. Wearable tech features being trialled on cabin crew uniforms include LEDs on shoulders and illuminated hems to provide additional lighting in an emergency; LEDs on jacket lapels displaying information like flight numbers and destinations; in-built microphones to improve com-munication between the crew, pilots and passengers; and LEDs in ground staff jacket cuffs to help with aircraft movements on the ground. It is also trialling wearable tech features for its engineer uniforms. EasyJet will start wearable tech uniform wearer trials early in 2016.

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IndustryDiary

NOVEMBERExotic Holidays RoadshowHamilton: Mon 16, Little India, 1730. Auckland: Tue17, India Gate, 1730. New Plymouth: Wed 18, Pankawalla, 1730. Christchurch: Thu 19, Kinara, 1730. Dunedin: Fri 20, Little India, 1730. Wellington: Mon 23, Tulsi, 1730. Napier: Tue 24, Indigo, 1230. Hastings: Tue 24, Star of India, 1730. Tauranga: Wed 25, Little India, 1730.

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Hotel development has reached an all-time high in Turkey with 75 new projects and 12,698 rooms in the pipeline, says Turkey Tourism.Recreational complexes and hotels with meeting and spa facilities are now particularly prominent in the Turkish market, and the growth has extended from Istanbul to cities like Bodrum, Cesme and Izmir.Most properties now offer a tradi-tional Turkish Hammam or premium spa as standard, meaning they’re having to come up with other ways to set themselves apart, from five-star restaurants and private yacht excur-sions to Titanic-themed resorts, says the NTO.Recent hotel developments include Caresse, a Luxury Collection Resort

& Spa in Bodrum, complete with five culinary venues and a yacht for private excursions. American spa brand Canyon Ranch will launch near Bodrum next Jul with the Canyon Ranch Wellness Resort at Kaplankaya; and Titan-ic Beach Lara, a glamorous hotel themed around Titanic, recently opened in Antalya. The 551-room resort offers three swimming pools, a florist and its own Turkish baths, and clients can dine on the decks, sur-rounded by cruise ship railings, life preservers and even lifeboats.

Turkey Hotel Development High

Costsaver Guide, FlierTo further assist agents with the Costsaver operated by Trafalgar Eu-rope and Britain 2016 repositioning, an agent guide and consumer flier is available. Agents will have access to a four-page training guide as well as double sided editable fliers which feature several popular itineraries and explain the Costsaver difference. For further details see costsaver.trafalgar.com

Capella Lodge MoveCapel la Hotel Group has been appointed to oversee the management of three of Julian Robertson’s family owned properties, the Lodge at Kauri Cliffs in Matauri Bay, The Farm at Cape Kidnappers in Hawke’s Bay and the Matakauri Lodge in Queenstown. See capellahotels.com for more.

Engine IssuesA Mahan Air plane, carrying 426 passengers and crew, had to return to Tehran’s Mehrabad Airport just minutes after take-off as part of the engine fell off. Reports say a piece of engine number three came off and hit the body of the plane. The passengers were then flown to their destination, Bandar Abbas, on another plane.

UK Outlet ExpansionAshford Designer Outlet in the UK has announced plans to add 38 new luxury and premium brands in a bid to create ‘one of the UK’s flagship fashion and homeware destinations’. The centre is a 37-minute train ride from London and already features 80 brands like Abercrombie & Fitch, Hugo Boss and Tommy Hilfiger. The extension is expected to open in 2018.

Grand Canyon RevampGrand Canyon Western Ranch, located 15 minutes from the canyon’s West Rim, is under new manage-ment and is bringing in a range of improvements and new experiences. There’s improvements to the facili-ties including a revamped welcome centre, cabins and ranch house, and the ranch has partnered with Go Heli to offer a new helicopter expe-rience of the canyon. There’s also new wagon and horseback rides with Horsin’ Around Adventures. See grandcanyonwesternranch.com

Arias TicketsG O Hol id ays h a s t wo n i g ht s’ accommodation and a general ad-mission ticket for Sydney’s 2015 Arias from $435pp s/t, for sales to 16 Nov and travel 25-27 Nov.

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The Mornington Peninsula is experiencing something of a boom in tourism numbers, thanks to a new highway which makes it easily accessible on a day trip from Melbourne—and it’s a per-fect escape for clients in town for business.It only takes around an hour to get to the picturesque region, which boasts beautiful beaches and plenty of wineries.

The famil group travelled to the pen-insula with Melbourne Private Tours, which offers small-group, high-end tours of Melbourne and its sur-rounds, including The Great Ocean Road, Phillip Island and Yarra Valley.The company can tailor-make tours to clients’ preferences, and their food-themed journeys are especially popu-lar. See melbprivatetours.com.auThe famil group is pictured at the Mills Beach scenic look-out.

Wine Tasting And Architecture At Port Phillip EstateThe Mornington Peninsula is a popular wine-growing regions and the Port Phillip Estate is one of the largest in the area. Aside from some stunning wines, it’s worth a visit to admire the architecture of the estate, which also features a limited number of guestrooms. See portphillipestate.com.au1 Jacasta Brown, Orbit Christchurch; Nicola Segal, VA; Jay Gilbert, Flight Centre; Ashley Buchanan, Calder and Lawson; Kayleigh Macher, HRG; and Brigitte Lister, HRG. 2 Ashley Buchanan, Calder and Lawson and Kayleigh Macher, HRG. 3 Kayleigh Macher, HRG; Ashley Buchanan, Calder and Lawson; and Lani Carter, House of Travel on Victoria.

Relaxing Day Trip To Mornington

Fresh Produce A Highlight At The Green OliveOn a famil that involved an awful lot of eating, the Green Olive at Red Hill was a stand-out for its fresh produce (most of which is grown on-site), olive oil and lovely wines produced from its vineyard. It’s unsurprisingly an in-credibly popular spot, so clients should book in advance if they’re planning on visiting during their Mornington trip, especially on weekends. The Olive also hosts cooking schools and other food experiences. Check them out at greenolive.com.au1 Enjoying a feast fit for kings is Courtnay-Jane Mccarthy, Air New Zealand; Michelle Miller, World Travellers; Jacasta Brown, Orbit Christchurch; Debbie Chong, Tandem Travel; and Nicola Segal, Virgin Australia. 2 Stephen Hilton, Tandem Travel and Louise Mingins, Executive Travel.

A-Mazing Adventures At An Enchanted GardenThe Enchanted Adventure Garden features sculpted gardens and mazes, high ropes courses and a zip-line, and while it’s especially popular with families it’s also great for a spot of corporate team building. It’s also a popular space for events, and can seat up to 160 people in its event space, with another, smaller area (seating up to 40) being built. The gardens are open 1000-1800 daily, see enchantedmaze.com.au1 Kayleigh Macher, HRG; Jay Gilbert, Flight Centre and Courtnay-Jane Mccarthy, Air NZ. 2 In the tree-tops preparing for action is Michelle Miller, World Travellers and Nicola Segal, Virgin Australia. 3 Courtnay-Jane Mccarthy, Air NZ takes to the skies. 4 Ashley Buchanan, Calder and Lawson. 5 After their adventure is Nicola Segal, VA; Ashley Buchanan, Calder and Lawson; Courtnay-Jane Mccarthy, Air NZ; and Michelle Miller, World Travellers.

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