be able to use it tools to produce management system

Be able to use IT tools to produce management system

Artificial Intelligence and Expert System

- Artificial Intelligence- Computers with the ability to mimic or duplicate the functions of human brain

- Artificial Intelligence System- The people, procedures, hardware, software, data and knowledge needed to develop

computer systems and machines that demonstrate the characteristics of intelligence.

Major Branches of AI

- Perceptive System- A system that approximates the way the human sees, hears, and feels objects

- Vision System- Capture, store, and manipulate visual images and pictures

- Robotics- Mechanical and computer devices that perform tedious tasks with high precision

- Expert System- Stores Knowledge and make inferences

Major Branches of AI

- Natural Language Processing- Computers understand and react to statements and commands made in a natural

languages

- Neural Network- Computer system that can act like or simulate the functioning of the human brain

Artificial Intelligence

- Games Playing- Programming computers to play games such as chess and checkers

- Programming languages for AI : java, python, lisp, prolog etc

Expert System

- Information system that has been used to solve problem that usually

requires an expert to solve

- Expert system is an information system that is capable of mimicking

human thinking and making consideration during the process of decision

making.

Why Expert System

Expert System

- Help experts in their routine to improve productivity

- Helps experts in some of their more complex and difficult tasks so that the

problem can be managed effectively

- Help an expert to obtain information needed by the other experts who have

forgotten about it or who are too busy to search for it.

Expert System Applications

- Banking and Financial Sector- An expert system that helps bank managers in making decisions on granting loans

- An expert system that advises bank managers in giving housing loans

- An expert system that advises insurance companies on the risks involved in insuring a

customer or a company

- An expert system that helps banks decide on whether a customer is entitled for credit

card or not

- An expert system that identifies computer fraud and controls it.

Expert System Applications

- Production industries and Military- An expert system capable of diagnosing some technical malfunctions in airplanes, gas

turbines and helicopters

- An expert system that helps identify threats that may put security risk

- An expert system that helps form and produce small mechanical items.

Expert System

- Knowledge- Knowledge is a theoretical or practical understanding of a subject or domain.

- Anyone can be called as expert as long as that person has vast knowledge of the

particular field and has practical experience in a certain domain.

Expert System Architecture

- Knowledge Base- Stores facts and rules or heuristic rule

- Stored facts are information or data in designated filed.

- Rules or heuristic rules explain procedures of reasoning used to solve a certain

problem.


- Rules Creation in Knowledge Base

IF monsoon season

AND cloudy sky

AND weather station predicted rain

THEN you are advised to bring an umbrella


- Knowledge Acquisition- Knowledge acquisitions is a process of gathering and transferring problem solving

expertise from all sources of knowledge in a computer programme.

- Inference Engine- Inference engine is the most important component and is considered the brain of an ES.

- Inference engine is a computer programme that derives to the conclusion or solutions and

the at the same time provides the reasoning methodology for information stored in the

knowledge database

Data Mining System

- System which extract the knowledge from data

- Applications- Market Analysis

- Fraud Detection

- Customer Retention

- Production Control

- Science Exploration

Data Mining Applications

- Market Analysis And Management- Data mining helps to determine what kind of people buy what kind of products

- Data mining helps to determine best products for best people

- Data mining helps to find the clusters of model customers who share same

characteristics such as interests, spending habits, income, etc.

- Determines customer purchasing pattern

Data Mining Applications

- Corporate Analysis And Risk Management- Cash flow analysis and prediction, contingent claim analysis to evaluate assets

- Fraud Detection

- Credit card fraud analysis

be able to use it tools to produce management system

Technology