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2002/12/20 2002/12/20  1 Intelligent Process Management for Increased Productivity (From. W. Amer, Senior HR Consultant, BlueTech Inc.) Brought to you by: W. Amer, Senior HR Consultant BlueTech Inc. A Global Human Resource and Technology Management Company. New Story of the Hare and  Tortoise

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Page 1: BE STRATEGIC - NEW VERSION OF THE HARE & THE TORTOISE

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2002/12/202002/12/20   11

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

Brought to you by:

W. Amer, Senior HR Consultant BlueTech Inc. A Global Human

Resource and Technology Management Company.

New Story of 

the Hare and Tortoise

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2002/12/202002/12/20   22

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

Once upon a time a tortoise and a hare had

an argument about who was faster. They

decided to settle the argument with a race.

They agreed on a route and started off the

race.

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2002/12/202002/12/20   33

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare shot ahead and ran briskly for 

some time. Then seeing that he was far 

ahead of the tortoise, he thought he'd sit

under a tree for some time and relax before

continuing the race.

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2002/12/202002/12/20   44

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

He sat under the tree and soon fell asleep.

The tortoise plodding on overtook him andsoon finished the race, emerging as theundisputed champ.

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2002/12/202002/12/20   55

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare woke up and realized that he'd lost

the race. The moral of the story is that slowand steady wins the race.

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2002/12/202002/12/20   66

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

This is the version of the story that we've all

grown up with.

But then recently, someone toldme a more interesting version of 

this story. It continues.

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2002/12/202002/12/20   77

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare was disappointed at losing the race

and he did some Defect Prevention (Root

Cause Analysis). He realized that he'd lostthe race only because he had been

overconfident, careless and lax. 

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2002/12/202002/12/20   88

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

If he had not taken things for granted, there'sno way the tortoise could have beaten him.So he challenged the tortoise to another race. The tortoise agreed.

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2002/12/202002/12/20   99

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

This time, the hare went all out and ran

without stopping from start to finish. Hewon by several miles.

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2002/12/202002/12/20   1010

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The moral of the story? 

Fast and consistent will always beat the

slow and steady.

i f i i

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2002/12/202002/12/20   1111

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

If you have two people in your organisation,one slow, methodical and reliable, and the

other fast and still reliable at what he does,the fast and reliable chap will consistentlyclimb the organisational ladder faster than

the slow, methodical chap.

I lli P M f I d P d i i

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2002/12/202002/12/20   1212

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

It's good to be slow and steady; but it's

 better to be fast and reliable.

I t lli t P M t f I d P d ti it

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

But the story doesn't end here. The tortoise

did some thinking this time, and realisedthat there's no way he can beat the hare in arace the way it was currently formatted.

I t lli t P M t f I d P d ti it

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2002/12/202002/12/20   1414

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

He thought for a while, and then challenged

the hare to another race, but on a slightly

different route.

I t lli t P M t f I d P d ti it

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2002/12/202002/12/20   1515

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare agreed. They started off. In

keeping with his self-made commitment to be consistently fast, the hare took off and

ran at top speed until he came to a broad

river.

I t lli t P M t f I d P d ti it

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2002/12/202002/12/20   1616

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The finishing line was a couple of 

kilometers on the other side of the river.

I t lli t P M t f I d P d ti it

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2002/12/202002/12/20   1717

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare sat there wondering what to do. In

the meantime the tortoise trundled along,got into the river, swam to the opposite

 bank, continued walking and finished the

race.

Intelligent Process Management for Increased Prod cti it

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2002/12/202002/12/20   1818

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The moral of the story? 

First identify your core competency and

then change the playing field to suit your 

core competency.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   1919

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

In an organisation, if you are a good

speaker, make sure you create opportunitiesto give presentations that enable the senior 

management to notice you.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   2020

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

If your strength is analysis, make sure you

do some sort of research, make a report and

send it upstairs. Working to your strengths

will not only get you noticed but will also

create opportunities for growth andadvancement.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   2121

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The story still hasn't ended.

Intelligent Process Management for Increased Productivity

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare and the tortoise, by this time, had

 become pretty good friends and they did

some thinking together. Both realised that

the last race could have been run much

 better.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   2323

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

So they decided to do the last race again, butto run as a team this time.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   2424

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

They started off, and this time the harecarried the tortoise till the riverbank. There,

the tortoise took over and swam across withthe hare on his back.

 

Intelligent Process Management for Increased Productivity

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

On the opposite bank, the hare again carried

the tortoise and they reached the finishing

line together. They both felt a greater senseof satisfaction than they'd felt earlier.

Intelligent Process Management for Increased Productivity

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2002/12/202002/12/20   2626

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The moral of the story?It's good to be individually brilliant and to

have strong core competencies; but unless

you're able to work in a team and harnesseach other's core competencies, you'll

always perform below par because there will

always be situations at which you'll do poorly and someone else does well.

Intelligent Process Management for Increased Productivity

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

Teamwork is mainly about situational

leadership, letting the person with the

relevant core competency for a situationtake leadership.

Intelligent Process Management for Increased Productivity

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

There are more lessons to be learnt from this

story.

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2002/12/202002/12/20   2929

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

 Note that neither the hare nor the tortoise

gave up after failures. The hare decided towork harder and put in more effort after his

failure.

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The tortoise changed his strategy because hewas already working as hard as he could. Inlife, when faced with failure, sometimes it isappropriate to work harder and put in moreeffort.

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2002/12/202002/12/20   3131

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

Sometimes it is appropriate to change

strategy and try something different. And

sometimes it is appropriate to do both.

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Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The hare and the tortoise also learnt another 

vital lesson. When we stop competing

against a rival and instead start competingagainst the situation, we perform far better.

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2002/12/202002/12/20   3333

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

When Roberto Goizueta took over as CEOof Coca-Cola in the 1980s, he was facedwith intense competition from Pepsi thatwas eating into Coke's growth.

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2002/12/202002/12/20   3434

Intelligent Process Management for Increased Productivity

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

His executives were Pepsi-focussed and

intent on increasing market share 0.1 per cent a time.

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2002/12/202002/12/20   3535

g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

Goizueta decided to stop competing against

Pepsi and instead compete against thesituation of 0.1 per cent growth.

Intelligent Process Management for Increased Productivity

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g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

He asked his executives what was the

average fluid intake of an American per 

day? The answer was 14 ounces. What wasCoke's share of that? Two ounces. Goizueta

said Coke needed a larger share of that

market.

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g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

The competition wasn't Pepsi. It was the

water, tea, coffee, milk and fruit juices that

went into the remaining 12 ounces. The public should reach for a Coke whenever 

they felt like drinking something.

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g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

To this end, Coke put up vending machines

at every street corner. Sales took a quantum jump and Pepsi has never quite caught up

since.

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g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

To sum up, the story of the hare and tortoise teaches us

many things.Important lessons are:

that fast and consistent will always beat slow andsteady;

work to your competencies;

 pooling resources and working as a team will always beat individual performers;

never give up when faced with failure;and finally, compete against the situation. Not against a

rival.

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2 2/ 2/22002/12/20 40

g g y

(From. W. Amer, Senior HR Consultant, BlueTech Inc.)

BE STRATEGIC!