be the leader your organisation needs you to be: marketing week live
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Speaking at Marketing Week Live 2014, Andy Bird, author of The Growth Drivers and Co-Founder of Brand Learning, draws on his learnings from working with companies like Unilever, Shell, Novartis, & PepsiCo, to talk about what makes an outstanding marketing leader. He shared a new model for customer-centred leadership – with 4 insights that make all the difference to your performance: growing yourself and your organisation at the same time. Marketers have a massive role to play in driving the growth of their businesses, and you’ll leave this session inspired about how you can maximise your impact. His presentation includes leadership, role of marketing, customer-centred growth, personal development, culture and performance changeTRANSCRIPT
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Marketing Academy Bootcamp presentation for Marketing Week Live 2014
A presentation by Andy Bird
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
2
How to be the Marketing Leader your organisation wants you to be
Follow me on Twitter: @AndyBird_BL
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Inspiring people. Lifting capabilities. Growing organisations
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Roisin Donnelly
James Elias
Andy Duncan
Elizabeth Fagan
Keith WeedCraig Inglis
David WheldonJill McDonald
Marketing Leaders Programme
Martin Glenn Richard Gillies Sarah WarbyAndy Fennell
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Customer-Centred Leadership
Driving business performance by inspiring, engagingand enabling people throughout the organisation
to create better value for customers
Follow me on Twitter: @AndyBird_BL
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Customer-Centred Leadership
© BRAND LEARNING 2012 6
Being
LeadershipPeopleValues
Behaviour
Doing
MarketingTask
CapabilitiesActivity
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Biggest key to John Lewis’ success has been a focus on earning trust
As a consequence, marketing really is seen as an investment
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What kind of marketing leader do you want to be?
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7 Leadership Questions
© BRAND LEARNING 2012 10
Insight
Purpose
Performance Partnership
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11
Insight
1. What do you care about and believe in?
2. What are you really good at?
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© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Purpose
3. What is the future you want to lead for?
4. Who is the leader you want to be?
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© BRAND LEARNING 2014
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Partnership
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5. Who do you need to engage?
6. How can you engage them?
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Performance
7. How can you be at your best more of the time?
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© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
7 Leadership Questions
© BRAND LEARNING 2012 15
What do you care about and believe in?
What are you really good at?
What is the future youwant to lead for?
Who is the leader youwant to be?
Who do you need toengage?
How can you engagethem?
How can you be at yourbest more of the time?
Insight
Purpose
Performance Partnership
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
Customer-Centred Leadership
Driving business performance by inspiring, engagingand enabling people throughout the organisation
to create better value for customers
Follow me on Twitter: @AndyBird_BL
© BRAND LEARNING 2014
Follow me on Twitter: @AndyBird_BL
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Inspiring people. Lifting capabilities. Growing organisations.
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