WEDNESDAY01ST JULY 20208.00AM – 5.30PMSINGAPORE RECREATION CLUB GRAND BALLROOM

HIGHLIGHTS✓ IMPROVE PRODUCTIVITY

✓ MANAGE IMPORTANT GOALS ANDHIGH PAYOFF ACTIVITIES

✓ BUILD RESILIENCE COMPETENCIES

✓ UNLOCK BIOLOGICAL RESOURCES

✓ MANAGE NEGATIVE EMOTIONS

✓ DEVELOP HEALTHYRELATIONSHIPS AT WORK

✓ POWER OF POSITIVE GESTURES

✓ ACCELERATED LEARNING CONCEPTS

✓ IMPROVE TEAM MORALE

The 18th Annual Executives’ Summit organised by Fortress Intelligence is one of Singapore’s leading learning events for executives, secretaries and administrative professionals. It is held in conjunction with Administrative Professionals/Secretaries’ Week to celebrate, recognise and appreciate their great work and contributions.

This one-day summit features renown, insightful and experienced speakers, participants will gain valuable skills and knowledge to improve their professional and personal life. Through learning games and activities, participants will be rejuvenated and return to work in high spirits to handle their responsibilities.

BE THE PRIVILEGED FEWTO EXPERIENCE THIS EVENT!REGISTRATIONS ARE NOW OPEN!

BOOK NOW FOR

PRICEA SPECIALBOOK NOW FOR

PRICEA SPECIAL

A SPECIAL INVITATION TO ALL ADMINISTRATIVE PROFESSIONALS

BE THE PRIVILEGED FEW

JAMES SURESHis a corporate trainer with Fortress Intelligence, a PR consultant and bestselling author. The co-creator of Singapore’s comic icon ‘Mr. Kiasu’, he has also

co-written a series of comic books and authored books on his military career. James specialises in Emotional Intelligence, Stress Management and Motivation

and he is a certified EQ trainer with ‘Six Seconds Inc’ as well as a certified FISH philosophy trainer. An accredited PR Practitioner and a NIE certified teacher, James is also an NLP practitioner. He co-developed the motivational programme, HEART which emphasizes the importance of creating a fun work environment to boost productivity and enhance the work environment.

MANISH ARNEJAis a corporate trainer with Fortress Intelligence. With over 17 years of experience in Organisational Change and Leadership Effectiveness, Manish is passionate about helping leaders build change capacity, trust and resilience

within their organisations. He is a Certified Professional Facilitator (CPF) & Neuro-Linguistic Programming (NLP) Master Practitioner, Certified trainer in Emotional

Intelligence (EQ) and is an Ontological /Resilience Performance Coach. Manish holds an MBA from Asian Institute of Management with additional post-graduate qualifications in Organisational Development from Heriot-Watt University, UK. Manish has delivered Resilience and Engagement keynotes at various conferences including HR Summit, Talent Conferences in Singapore, Philippines, Indonesia, U.K and Malaysia. Prior to being the current Managing Partner of The Resilience Institute in South East Asia, Manish was Regional General Manager (Asia, Middle East, Africa) for Organisational Development with a top tier multinational consumer goods company.

SUZENNE ZHENGis a designated consultant with Fortress Intelligence. She is a Keynote Speaker, Author of 2 books, Personal Branding Strategist, Image Professional with over 25 years’ of experience as Founder and Master Trainer of her own

consulting business, First Impressions Image International. Suzenne uses her innate strengths as a maximiser and a developer to transform individuals and

professionals from plain to polished in their image, and from potential to prominence in their branding to become the head marketeer for their own personal brand. Suzenne is also a Master Practitioner in NLP (Neuro-Linguistic Programming) and an ACC (Accredited Certified Coach) with ICF (International Coach Federation).

CAROLINE JOSEPHINE DAWSONis a corporate trainer with Fortress Intelligence. Formally trained in journalism, she is a Corporate Trainer/Facilitator, Keynote Speaker and a Learning & Development Consultant. She holds a Master of Arts in Mass Communication

from NTU (Singapore) and has attained the Diploma in Teaching English to Speakers of Other Languages (TESOL) certification through the London Teacher Training

College. She also teaches English as a foreign language. Caroline is an MBTI®, DISC Accredited Administrator, Enneagram and Lumina Spark/Emotion practitioner. As an ACTA certified WSQ trainer, she has worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System. She is currently pursuing her Doctorate in Business Administration at the University of Teesside (UK).

SANTHANARAM JAYARAM • MC EXTRAORDINAIRE

TOPICS & SPEAKERS PRODUCTIVITY IN THE WORKPLACE

✓ Understand the need for improved productivityin the workplace, optimise personal and organisational productivity, identify the productivity challenges

✓ The forces of change✓ Develop strategies to change mindsets✓ Establishing responsibilities and priorities✓ Defining your personal goals and objectives to identify key result areas✓ Managing yourself and the resources available at your disposal

EQ & HOW TO ENJOY YOUR JOB✓ Understanding Emotional Intelligence✓ Self-regulation – Managing your emotions (your biggest fears)✓ Self-motivation (learning to self-motivate in difficult and

challenging situations)✓ Emotional Awareness - “What are you feeling right now?”✓ Developing empathy for others in your life✓ Developing meaningful relationships in life

KEYS TO MENTAL RESILIENCE✓ Build awareness of our unconscious and reactive patterns✓ Understand the power of biology and daily rituals for building

mental muscles✓ Successfully face challenges and cope with pressure✓ Learn how to combat futile, negative perspectives in situations

to align with performance

THE POWER OF BODY LANGUAGE✓ The non-verbal cues in your appearance✓ The different types of smile and what they mean✓ What’s in a handshake?✓ The language of territory, personal and public space✓ Negative gestures to avoid in conflicts and negotiations✓ What your posture says about you?✓ The tone of your voice✓ Facial expressions even babies can read✓ Positive gestures and power poses in effective communication✓ Can you tell when someone’s lying to you?

Ram is a Professional Speaker/Emcee, a Masterclass Trainer and a renowned Laughter Coach. He helps individuals and organisations better manage stress for peak performance to achieve greater employee engagement, work cohesively to make the workspace a happier space. He passionately conceptualized the program 'Laugh and Win', a highly uplisting, energising training session focused on performance management. He has appeared on National TV, Radio & Print and is the Author of “Ram up your Laughter” as well as “Engage Communicate & Succeed”. Ram is a Master Neuro-Linguistic Psychology (MNLP) Practitioner, awarded by the American Board of Neuro-Linguistic Psychology. He qualified for the Million Dollar Round Table in 2005, 2006 & 2007 in sales of financial instruments that allows him to enrich his participants with sales & customer service psychology.

TESTIMONIALSFROM 17th ANNUAL EXECUTIVES’ SUMMIT 2019

PRESENTED BY

IN SUPPORT OF

SPONSORS

FOR EVERY REGISTRATION TICKET SOLD, $5 WILL BE DONATED TO CHILDREN'S CANCER FOUNDATION (CCF).100% OF THE GROSS DONATIONS FROM THE DONATION BOX PLACED AT THE EVENT WILL BE DONATED TO CCF AS WELL.

The Summit exceeds my expectation with well created content and it is very entertaining. To the organisers, Fortress Intelligence, you have my special 'Likes'!KATE LEEAssistant Manager / Personal AssistantSingapore Institute of Management Technology

Experienced & knowledgeable speakers! A big thank you to Fortress Intelligence for organising an excellent event!REJINY DASSenior Executive Singapore General Hospital

Fruitful and great experience on my first registration. Will attend again in the next coming years if time permits.IRENE YEWSenior ExecutiveJurong Town Corporation

I'm satisfied with Fortress Intelligence Summit. Topics cover varied interesting subjects which are delivered very well by qualified speakers.BETTY WONGPersonal AssistantMinistry of Trade & Industry

As usual I attend this year summit and had gotten other colleagues to join. Hope to recommend this summit so more can join next year.JENIFFER TANSenior SecretaryDimension Data Asia Pacific Pte Ltd

Awesome! Thank you so much for making me feel "special".At work we get lost in routines, would love to come again. The food was amazing too!RABIAH M. SHARIFFPrincipal Project Administrative ExecutiveLand Transport Authority

Awesome experience with Fortress Intelligence. Enjoyed myself at the summit. Will practice what I have learnt at the Summit.TAN SINYEAdministrative ExecutiveMINDEF

REGISTER BEFORE 30TH APRIL 2020 AND ENJOY S$107 OFFREGISTRATION

Written notice of cancellation must be received 10 working days prior to an event and must be acknowledged by Fortress Intelligence. For cancellation received less than 10 working days before an event, no refunds will be made and all fees will remain fully payable.

CANCELLATION & REFUND POLICY

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Contact UsTel: 6334 8311Fax: 6334 8511

Sponsorship OpportunitiesMrs Rajeswaryrajeswary@fortressintelligence.com.sg

Queries/RegistrationMs Hadijah Sahidregistration@fortressintelligence.com.sg

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Pay via ChequeFortress Intelligence Pte Ltd10 Anson Road, #34-11 International PlazaSingapore 079903

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PLEASE CONFIRM SEATS FOR THE 18TH ANNUAL EXECUTIVES’ SUMMIT ON 01ST JULY 2020

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REGULAR FEE S$ 588.50 EARLY BIRD FEE S$ 481.50ALL FEES INCLUDE 7% GST, DOCUMENTATION, REFRESHMENTS & LUNCH

MAILING ADDRESS

NATURE OF BUSINESS

FOR EVERY REGISTRATION TICKET SOLD, $5 WILL BE DONATED TO CHILDREN'S CANCER FOUNDATION (CCF).100% OF THE GROSS DONATIONS FROM THE DONATION BOX PLACED AT THE EVENT WILL BE DONATED TO CCF AS WELL.