be_6000

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Ordering Guide

Cisco Business Edition 6000 Version 10.0

Ordering Guide

February 2014

This document is updated frequently. Ensure that you are using the latest version from:

w w w .cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness.html

For questions and comments please use Cisco Business Edition 6000 support community (w w w .cisco.com/go/be6ksupport)


Contents

1. Introduction...................................................................................................................................................................3 1.1 Cisco Business Edit ion 6000 Version 10 Highlights .............................................................................................3

1.1.1 Server Hardw are and Licensing .....................................................................................................................3 1.1.2 Ease of Install and Provis ioning .....................................................................................................................3 1.1.3 User Licensing Enhancements ......................................................................................................................3 1.1.4 Collaboration Applications ..............................................................................................................................4

1.2 Quoting and Ordering Tools ...................................................................................................................................4 1.3 End-of-Sale and Product Code Change Bulletins .................................................................................................4

2. Getting Started .............................................................................................................................................................4 2.1 Unif ied Communications Licensing Overview .......................................................................................................4

2.1.1 Cisco User Licensing ......................................................................................................................................4 2.1.2 Cisco User Connect Licensing .......................................................................................................................4 2.1.3 Cisco Unif ied Workspace Licensing ...............................................................................................................5 2.1.4 License Control Mechanisms .........................................................................................................................6

2.2 Cisco Service and Support .....................................................................................................................................8 2.2.1 Product Support Services ...............................................................................................................................8 2.2.2 Product Warranty ............................................................................................................................................8 2.2.3 Cisco Unif ied Communications Softw are Subscription .................................................................................8 2.2.4 Service Availability by Product .......................................................................................................................9

3. Ordering Cisco Business Edition 6000 Solutions ................................................................................................10 3.1 Ordering Overview ................................................................................................................................................10

3.1.1 New Systems ................................................................................................................................................10 3.1.2 Upgrades and Migrations .............................................................................................................................10

3.2 Cisco Business Edit ion 6000 Order ing Workflow for New Systems ..................................................................11 3.3 Optional BE6000 Licenses and Offers.................................................................................................................15

3.3.1 Enable Mobile and Remote Access w ith Cisco Expressw ay......................................................................15 3.3.2 Enabling Customer Collaboration w ith Cisco Unif ied Contact Center Express.........................................16 3.3.3 Enabling Rich Online Meetings w ith the WebEx Meeting Center Service .................................................16

3.4 Addit ional Features and Applications...................................................................................................................17 3.4.1 Extend Cisco Unity Connection Features ....................................................................................................17 3.4.2 Enable Call Management w ith Cisco Unif ied Attendant Console ..............................................................17 3.4.3 Enable Emergency Call Routing w ith Cisco Emergency Responder .........................................................18 3.4.4 Enable Advanced Notif ication w ith Cisco Paging Server ...........................................................................18 3.4.5 Extending the Video Solution w ith Cisco TelePresence Video Communication Server ...........................18

3.5 Ordering Examples: New Systems ......................................................................................................................19 3.6 License and Softw are Upgrades ..........................................................................................................................21

3.6.1 Unif ied Communications User License Feature Upgrades ........................................................................21 3.6.2 Unif ied Communications Softw are Version Upgrades ................................................................................21 3.6.3 Hypervisor License Upgrade ........................................................................................................................22

3.7 Ordering Example: License Feature Upgrade .....................................................................................................23 3.8 Ordering Example: Softw are Version Upgrade ...................................................................................................24 3.9 Migration to Cisco Business Edit ion 6000 and User Licensing ..........................................................................24

3.9.1 Migration Process With UCSS .....................................................................................................................25 3.9.2 Migrat ion Process Without UCSS ................................................................................................................25 3.9.3 Ordering Migration Licenses ........................................................................................................................26

3.10 Ordering Examples: Migration ............................................................................................................................27


1. Introduction

Cisco Business Edition 6000 (BE6000) is designed for organizations w ith up to 1000 employees. The solution

offers premium voice, video, mobility, messaging, presence, and contact center features on a single virtualized

platform. These core communication capabilities allow medium-sized businesses to benefit from rich collaboration

tools that improve eff iciency and productivity. For more information, please visit: w ww.cisco.com/go/be6000.

This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a

Cisco distributor, reducing cost of entry for small deployments and minimizing lead time.

Before proceeding, please ensure that you are using the latest version of this guide from the follow ing link:

w ww.cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness .html. A specif ic guide for ordering Cisco

Business Edition 6000 Version 8.6 is also available on this page.

1.1 Cisco Business Edition 6000 Version 10 Highlights

1.1.1 Server Hardware and Licensing

Hardw are remains available w ithout user licensing as nonconfigurable, stockable parts.

Medium-density and high-density server options are available for more f lexible deployment solutions.

Servers are available w ith export restricted, or export unrestricted softw are.

Version 9 or 10 user licensing is available through electronic delivery using a single top-level product code

(R-CBE6K-K9).

Licenses purchased using R-CBE6K-K9 may only be used w ith BE6000 server products. Use of BE6000

licensing w ith any other platform is expressly forbidden.

Licensing options for the Cisco Expressw ay mobile and remote access solution are now available w ith the

BE6000.

Cisco TelePresence Video Communication Server Control (VCS-C) softw are w ith 10 nontraversal and 5

traversal session licenses continues to be included w ith each server bundle at no additional cost. Additional

session and feature licenses may be ordered if required.

1.1.2 Ease of Install and Provisioning

Cisco Unif ied Communications Virtualization Hypervisor and license are preinstalled on the server.

Cisco Unif ied Communications Softw are Suite (refer to section 3.2) is preloaded on the Hypervisor

datastore to help reduce installation time.

To simplify provisioning, Cisco Prime

Collaboration version 9.5 and version 10 Standard is included w ith

licensing w ith each server bundle at no additional cost.

1.1.3 User Licensing Enhancements

Softw are License Starter Bundle options offer preferred pricing for the f irst 25 users of a deployment.

To improve consistency betw een products, Cisco Unif ied Workspace Licensing Business Edition

(CUWL-BE) has now been replaced by CUWL Standard products w hen purchasing version 10 solutions.

CUWL-BE w ill remain available for purchase w ith version 9.1 solutions until 22 April 2014.

Unified Communications license orders are now subject to new license control mechanisms, see section

2.1.4 for more information.


1.1.4 Collaboration Applications

New Cisco Unif ied Contact Center Express promotional bundles are now available w hen ordering License

Starter Bundles.

1.2 Quoting and Ordering Tools

Cisco Quick Pricing Tool (QPT) is an installable application that may be used to generate quotes for Cisco small

and medium-sized business solutions including the BE6000. QPT is a requirements-led tool that allow s informal

quotes to be built quickly and easily. Configurations built using QPT may be imported into Cisco Commerce

Workspace. To request access, please visit w ww.cisco.com/go/qpt.

Cisco Commerce Workspace is the online tool (w ww.cisco.com/go/ccw ) for creating, managing, and sharing

Cisco product configurations and orders. Promotion registrations may also be managed using Cisco Commerce

Workspace.

Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renew ing service contracts

and subscriptions for Cisco products. Visit w ww.cisco.com/go/cscc for more details and access to the tool.

Partner Central provides tools and resources to help position and sell the BE6000. Detailed information about

offerings such as Not for Resale (NFR) and f inancing from Cisco Capital is also available at Partner Central:

w ww.cisco.com/w eb/partners.

1.3 End-of-Sale and Product Code Change Bulletins

Before starting a quote, please check end-of-sale announcements related to BE6000 at the follow ing w ebsite:

w ww.cisco.com/en/US/products/ps11369/prod_eol_notices_list.html.

Many product codes used in earlier BE6000 versions have now been announced end-of-sale. If you have ordered

the BE6000 in the past, please ensure that you understand and use the process detailed in this document.

2. Getting Started

2.1 Unified Communications Licensing Overview

2.1.1 Cisco User Licensing

From Cisco Unif ied Communications Release 9.0, applications are licensed from the perspective of an end user.

This model is distinct from earlier releases, w here features w ere licensed by device. The follow ing sections

introduce the tw o available licensing types: User Connect Licensing and Unif ied Workspace Licensing, w hich may

be mixed w ithin a system deployment as required.

2.1.2 Cisco User Connect Licensing

User Connect Licensing (UCL) allow s most Cisco Unif ied Communications products to be licensed on a per -user

basis. With UCL, all client and server softw are, right-to-use (RTU) fees, port licenses, etc. are covered by the per-

user license, simplifying the ordering and deployment process for an on-premises solution.

UCL is available w ith the follow ing licenses (summarized in Table 1):

Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for

shared w orking areas. Instant messaging and presence features are also included w here devices are

assigned to a specif ic user.

Basic UCL: This license is suitable for desk-based users w ho require a voice-centric communications

solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.


Enhanced UCL: This license offers a richer collaborative experience f or either desk-based or mobile users

w ho require a single device. It includes voice, video, instant messaging, and presence features w hich may

be enabled for mobile and remote access using Cisco Expressw ay

.

Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users

w ho require tw o devices. It includes voice, video, instant messaging, and presence features w hich may be

enabled for mobile and remote access using Cisco Expressw ay.

TelePresence Room: This license enables any Cisco room-based telepresence system.

Voice Messaging (voicemail): Enables voice messaging features for one user w ith Cisco Unity Connection

Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP],

unif ied messaging, phone, and w eb).

2.1.3 Cisco Unified Workspace Licensing

Unified Workspace Licensing (UWL) offers an easy and affordable w ay to procure and deploy a broad range of

Cisco Unif ied Communications applications and services using per-user licensing.

UWL is available for the BE6000 in tw o editions (summarized in Table 1):

Standard Edition (CUWL-Std): This license offers a rich collaborative experience for desk-based and mobile

users w ho require multiple devices. It includes voice, video, voice messaging, instant messaging, and

presence features w hich may be enabled for mobile and remote access using Cisco Expressw ay . As an

alternative to using the on-premises instant messaging and presence server, a 1-year WebEx Messenger

service subscription may be chosen w ith this license. Business Edition (CUWL-BE) licensing, w hich offers

the same entitlement as CUWL-Std, w ill remain available for purchase w ith version 9.X solutions for a

limited period.

Professional Edition (CUWL-Pro): This license offers a comprehensive collaborative experience for users. In

addition to the benefits of UWL Standard Edition, each license includes personal four w ay video calling and

WebEx Meeting Center, either as a 1-year Named Host subscription or as a perpetual on-premises license.

Note: Although UWL-Pro licensing may be used w ith the BE6000, it must be ordered separately and is

subject to a minimum order of 50 users per deployment.

For more details about Cisco UWL, please visit:

w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/f inalcopy.pdf .


Table 1 and Figure 1 compare Cisco Unif ied Communications version 10 license types to help determine w hich is

most suitable for any set of requirements. Table 1 illustrates the features that are enabled by each license type.

Figure 1 illustrates the minimum license type required for each Cisco device or client.

Table 1. Cisco Business Edition 6000 Version 10 Licensing

License Cisco UCL Essential

Cisco UCL Basic

Cisco UCL Enhanced

Cisco UCL Enhanced Plus

Cisco UWL Standard

Cisco UWL Professional

Price $40 $125 $210 $295 $325 $500

User profiles 1 1 1 1 1 1

Number of devices 1 1 1 2 Multiple* Multiple*

IM and presence** or WebEx or WebEx

Jabber voice/video client

Video calling***

Expressway Remote Access***

Voice messaging

WebEx Meeting Center

Personal Multiparty Video

Prime Collaboration Standard

Legend: Included Optional Not Applicable * CUWL enables the first 10 devices per user on installation. If more devices are required, contact l [email protected].

** Available to all users when using the Unified Communications Manager IM and Presence Service on the BE6000 server. One-

year WebEx Messenger subscriptions are available as an option for UWL users. ***

Where supported by device or client.

Figure 1. User Licensing Device Support

2.1.4 License Control Mechanisms

The BE6000 now includes tw o license control mechanisms that should be cons idered w hen ordering licenses:


a. Single Fulf illment. When purchasing a BE6000 solution, Unif ied Communications licenses are

delivered through a single Product Activation Key (PAK) for each order. In the case of the BE6000, all

licenses in a PAK must now be fulf illed at the same time for use w ith one system.

b. Starter Pack Enforcement. Each BE6000 solution is entitled to one license starter pack. Beginning

w ith version 10 licensing, it w ill only be possible to deploy one license starter pack per system.

Note: When ordering license starter packs, ensure that the target system does not already have a starter pack

installed. If it does, none of the licenses delivered in the same PAK w ill be eligible for use w ith that system.


2.2 Cisco Service and Support

2.2.1 Product Support Services

Table 2 describes the services available for the BE6000 Server and the applications it supports.

Table 2. Cisco Business Edition 6000 Service Descriptions

Service Description

SMARTnet (hardware support) Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)

Registered access to Cisco.com for powerful online tools and information

Next-business-day advance hardware replacement (Additional replacement service levels, some as fast as 2 hours, are also av ailable. Use the Service Availability Matrix tools.cisco.com/apidc/sam to check regional av ailability.)

Proactiv e Smart Call Home capability alerts customers and Cisco TAC to potential problems before they occur

Cisco Unified Communications

Essential Operate Service Software support for Unified Communications Applications (CON-ESW)

24-hour telephone and remote technical and maintenance support services

Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and Product Alert Tool)

Cisco TAC: Access to expertly trained engineers

Cisco.com: Access to industry-leading online support

Application maintenance and minor software updates; access to software updates

Cisco TelePresence Essential

Operate Service Software support for VCS-C (CON-ECMU)

24-hour telephone and remote technical and maintenance support services

Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and Product Alert Tool)

Cisco TAC: Access to expertly trained engineers

Cisco.com: Access to industry-leading online support

Ongoing sof tware updates and major software version upgrades within the licensed feature set

Cisco Unif ied Communications Operate Services Ordering Guide:

w ww.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdf .

Cisco TelePresence Operate Services Ordering Guide:

w ww.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdf .

2.2.2 Product Warranty

The BE6000 is sold as part of the Cisco Collaboration portfolio and as such is subject to Cisco Basic Warranty

Terms. In particular, BE6000 servers are subject to the Cisco 90-Day Limited Hardw are Warranty. Extended

w arranty terms that apply to generic Cisco Unif ied Computing System (Cisco UCS) products do not apply. For

further details, refer to: w ww.cisco.com/go/w arranty.

2.2.3 Cisco Unified Communications Software Subscription

To complement Unif ied Communications Essential Operate Softw are support, Cisco Unif ied Communications

Softw are Subscriptions (UCSS) provide access to major softw are version upgrades. To purchase UCSS, a

subscription must be ordered for every installed user license or application. In turn, each subscription requires a

valid Unif ied Communications Essential Operate Support (ESW) contract for activation. Although ESW contracts

may be renew ed annually w ithin a multiyear softw are subscription, it is strongly recommended that UCSS and

ESW be sold w ith congruent terms.

When ordering UWL, a minimum 3-year UCSS subscription must be purchased for every user license (UCL and

UWL) in a deployment. One-year agreements are available for government and education customers subject to

applicable law s regarding multiyear contracts.


For new systems, use Cisco Commerce Workspace (CCW) to order electronic delivery, softw are subscriptions and

support through the top-level product code R-CBE6K-K9 using the part numbers illustrated throughout this guide.

When renew ing cover or adding additional licenses to an existing deployment, Cisco Support Contract Center

(Cisco SCC) should be used to quote for and assign services. In particular, Cisco SCC allow s the purchase of

prorated contract terms for new components to ensure the convenient co-termination of cover for the entire

solution. For more information, refer to the guides posted at: w ww.cisco.com/go/ucssrenew als.

For additional guidance on ordering softw are support and subscription packages, refer to the follow ing:

w ww.cisco.com/en/US/partner/prod/collateral/voicesw /ps6882/ps9158/us_uc_sw _ordering_tips_qrg.pdf.

2.2.4 Service Availability by Product

Table 3 illustrates w hich support product to purchase for each component of a BE6000 solution.

Table 3. Cisco Business Edition 6000 Support Services by Product

Product SMARTnet UCSS UC Essential Operate Support

TP Essential Operate Support

Cisco Business Edition 6000 Server Bundle

Cisco Unified Communications user licenses

Cisco Contact Center Express

Cisco Unified Attendant Consoles

Cisco Emergency Responder

Cisco TelePresence Video Communications Server

Note: Support for promotional Video Communications Server licenses is included w ith SMARTnet cover for the

BE6000 sever bundle. See section 3.4.5 for more details.

Note: ESW and UCSS for BE6000 Unif ied Communications User Licenses provide support and upgrades for

the follow ing applications:

Cisco Unif ied Communications Manager

Cisco Instant Messaging and Presence Server

Cisco Unity Connection

Cisco Expressw ay

Cisco Jabber desktop and mobile clients

Cisco Prime Collaboration Standard

Cisco Unif ied Provisioning Manager Business Edition

Cisco Personal Multiparty Video


3. Ordering Cisco Business Edition 6000 Solutions

3.1 Ordering Overview

3.1.1 New Systems

The BE6000 is orderable using a consistent three-step process (Figure 2):

Figure 2. Ordering a New Cisco Business Edition 6000 System

Step 1. Order server bundle(s).

Each BE6000 order consists of one or more server bundles that have been prepared and loaded w ith

softw are as described in section 3.2, ready for installation. The server bundle has no configurable options

other than its pow er cable, allow ing distributors to hold stock for immediate delivery.

Step 2. Order softw are licenses.

The follow ing licenses for the BE6000 are available for order w ith electronic delivery using the top-level

product code R-CBE6K-K9:

Softw are License Starter Bundle: This bundle adds the f irst 25 Unif ied Communications user licenses of

a deployment at a discounted rate. Each BE6000 installation may include one License Starter Bundle

only. Unlike earlier versions of the BE6000, this offer is not available for each server in a deployment.

User licensing is described further in section 2.1.

Add-on user licenses: Additional Unif ied Communications user licenses may be ordered to supplement

the 25-user License Starter Bundle.

Additional applications: Purchase of Unif ied Communications user licensing entitles the configuration

and use of Cisco Expressw ay for mobile and remote access solutions. Additional Expressw ay licensing

may be purchased to enable business to business calling and interw orking w ith Microsoft Lync

installations. Purchase of a BE6000 Softw are License Starter Bundle includes entitlement to purchase

promotional offers for WebEx Meeting Center and Cisco Unif ied Contact Center Express. Additional

Unif ied Contact Center Express licenses and WebEx services may also be purchased separately.

Step 3. Add subscriptions and services.

The BE6000 is supported by Cisco SMARTnet for hardw are and Cisco Essential Operate Support for

applications. In addition, UCSS is recommended to keep applications up-to-date. Refer to section 2.2 for

more information. When purchasing Unif ied Communications ESW and UCSS, cover must be purchased

for all licenses.

3.1.2 Upgrades and Migrations

The BE6000 ordering process may also be used to upgrade existing licenses, or migrate from an older system to

the BE6000. When upgrading, migrating, or just adding additional user licenses, the R-CBE6K-K9 product code

may be used w ith or w ithout ordering license starter bundles or promotional bundles.

License feature upgrades: Upgrade UCL to a more advanced entitlement or to UWL.

Order Licenses (R-CBE6K-K9)

Starter Bundle

Add Users

Add Applications

Order Server

Bundle(s) (See Table 4)

Add

Subscriptions and Service


Softw are version upgrades: Permit the cost-effective migration from other Cisco Unif ied Communications

Solutions to the BE6000. Migrations are possible from the follow ing solutions:

Cisco Unif ied Communications Manager (UCM) Version 9.x or older

Cisco Business Edition 5000

Cisco Business Edition 3000

Cisco Unif ied Communications Manager Express (CME)

Cisco Unif ied Communications 500 (UC500)


The BE6000 hardw are bundles may be ordered w ithout licensing w hen migrating from an older UCM solution w ith

an active UCSS contract, w hich allow s license transfer at no cost.

3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems

The follow ing steps detail the BE6000 ordering procedure for new systems and the options available at each step.

Step 1. Order BE6000 Server Bundle(s).

Each BE6000 Server Bundle includes:

Cisco UCS C220 M3 Rack Server, available in medium-density (MD) or high-density (HD) configurations

that support a provisioning application and up to 4 or 8 collaboration applications respectively

Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy

Cisco Unif ied Communications Virtualization Hypervisor Softw are (v5.1 update 1) and license preinstalled

on the server

Cisco Business Edition 6000 Softw are Suite comprising:

Cisco Unif ied Communications Manager 9.1(2)SU1 and 10.0(1)

Cisco Unif ied Communications Manager IM and Presence Service 9.1(1)SU1 and 10.0(1)

Cisco Unity Connection 9.1(2)SU1 and 10.0(1)

Cisco Paging Server 8.5(1)

Cisco Emergency Responder 10.0(1)

Cisco Unif ied Contact Center Express and Cisco Unif ied IP Interactive Voice Response Version 10.0(1)

Cisco TelePresence Video Communication Server / Expressw ay X8.1(0) [7.2(2) shipped w ith XU servers]

Cisco TelePresence Conductor Version XC2.2.1

Cisco Prime Collaboration Provisioning 9.5 and 10.0

Softw are install and recovery f iles are preloaded in the Hypervisor datastore ready for use. An installation

and recovery physical media pack is no longer shipped w ith the server.

Export Restricted softw are (K9) bundles include controlled cryptographic softw are, w hich may not be sold in

restricted export countries as defined by the U.S. Export Administration Regulations. For more information,

please visit:

w ww.cisco.com/w eb/about/doing_business/legal/global_export_trade/general_export/contract_compliance.h

tml. Export Unrestricted (XU) server bundles containing a limited softw are set w ithout export restricted

cryptographic features are available for sale w ithout restriction in any region.

Cisco TelePresence Video Communication Server licenses for 10 concurrent nontraversal calls and 5

concurrent traversal calls.


Cisco Prime Collaboration license f iles that allow the full provisioning of one BE6000 system.

Use the product codes in Table 4 to order the required number and type of servers for the deployment. Make sure

that the correct pow er cable type is specif ied.

Table 4. Cisco Business Edition 6000 Server Bundles

Product Code Description List Price (USD)

Support Product Support Price (USD) (1yr)

BE6K-ST-BDL-K9= Cisco Business Edition 6000 Medium Density Server, Export Restricted SW

$9,400 CON-SNT-BE6KSTBD $239

BE6K-ST-BDL-XU= Cisco Business Edition 6000 Medium Density Server, Export Unrestricted SW


BE6K-STBDL-PLS-K9= Cisco Business Edition 6000 High Density Server, Export Restricted SW


BE6K-STBDL-PLS-XU= Cisco Business Edition 6000 High Density Server, Export Unrestricted SW


Note: BE6K-ST-BDL-XU= and BE6K-STBDL-PLS-XU= contain a limited softw are set without export restricted

cryptographic features. Only order these servers if US export restrictions apply in your region.

Note: For deployments that require high availability, order tw o or more server bundles for redundancy.

Note: Pricing for Cisco SMARTnet support w ith 8 x 5 x next business day (NBD) service level is illustrated.

Additional service levels are available in selected regions.

If a secondary pow er supply is required for medium-density servers, order the product code given in Table 5 and a

suitable pow er cable as separate line items. To select the correct product code for the pow er cable, use the same

item selected as an option for the server bundle follow ed by an equals (=) character. For example, if selecting a

North American cable, add quantity 1 of product code CAB-9K12A-NA=.

Note: The high-density server is supplied w ith tw o pow er supplies and cables as standard.

Table 5. Cisco Business Edition 6000 Server Power Supply


Support Product Support Price (USD)

UCSC-PSU-650W= 650W power supply for C-series rack servers $630 Not Applicable -

Step 2. Create license order.

The BE6000 licenses may be ordered using the top-level license e-delivery product code detailed in Table 6.

Table 6. E-Delivery Software Top-Level SKU



R-CBE6K-K9 Cisco Business Edition 6000 - Electronic software & license deliv ery top level

$0 Select support for license options

-

Step 3. Select the required system softw are version from Table 7.

Table 7. Ordering Software Version

R-CBE6K-K9 Option Code

Description List Price (USD)


BE6K-SW-9.X Cisco Business Edition 6000 Software suite version 9.X - export restricted image

$0 Not Applicable -


BE6K-SW-9.X-XU Cisco Business Edition 6000 Software suite version 9.X - unrestricted image

$0 Not Applicable -

BE6K-SW-10.X Cisco Business Edition 6000 Software Version 10.X $0 Not Applicable -

BE6K-SW-10.X-XU Cisco Business Edition 6000 - Export unrestricted sw 10X $0 Not Applicable -

Note: Selecting BE6K-SW-9.X-XU and BE6K-SW-10.X-XU offer a limited softw are set w ithout export restricted

crypto features. Only select these options if US export restrictions apply in your region. If XU softw are is installed,

it cannot be upgraded to the crypto enabled version w ithout a complete reinstallation.

Step 4. Choose a Softw are License Starter Bundle.

The BE6000 License Starter Bundles detailed in Table 8 enable the f irst 25 unif ied communications user licenses

at a discounted rate. Only one License Starter Bundle may be selected and installed per UCM deployment. Unlike

earlier BE6000 bundles, this offer is not available for each server in a deployment.

Table 8. Software License Starter Bundles




BE6K-START-UCL25 Cisco Business Edition 6000 - user license starter bundle with 25 Enhanced UCL and 25 basic voicemail licenses

$500 CON-ESW-UCM-10X-E

UCSS-U-6K-ENH-1-1 CON-ESW-UCN10XVCL UCSS-6K-VM-1-1

$13 (1 y ear)

$14 (1 y ear) $8 (1 y ear) $8 (1 y ear)

BE6K-START-UWL25 Cisco Business Edition 6000 - user license starter bundle with 25 CUWL BE licenses

$1,000 CON-ESW-UCM10XU UCSS-U-6KUWLBE-3-1

$21 (1 y ear) $70 (3 y ears)

Note: Support prices illustrated in Table 8 are per-user, so 25 of each should be ordered w ith a Starter Bundle.

When purchasing UWL licenses, a minimum 3-year UCSS subscription must be ordered for each user.

Step 5. Add additional user licenses.

To enable more users beyond those included in the Starter Bundle, select the appropriate quantities of licenses

from Table 9 to meet the total requirement.

Table 9. Ordering Cisco Business Edition 6000 User Licenses




BE6K-UCL-ESS Cisco Business Edition 6000 - Essential User Connect License

$40 CON-ESW-UCM10XESS UCSS-U-6K-ESS-1-1

$2 (1 y ear) $3 (1 y ear)

BE6K-UCL-BAS Cisco Business Edition 6000 - Basic User Connect License

$125 CON-ESW-UCM10XBCL UCSS-U-6K-BAS-1-1

$7 (1 y ear) $8 (1 y ear)

BE6K-UCL-ENH Cisco Business Edition 6000 - Enhanced User Connect License

$210 CON-ESW-UCM-10X-E UCSS-U-6K-ENH-1-1

$13 (1 y ear) $14 (1 y ear)

BE6K-UCL-ENHP Cisco Business Edition 6000 - Enhanced Plus User Connect License

$295 CON-ESW-UCM10XE UCSS-U-6K-ENHP-1-1

$18 (1 y ear) $30 (1 y ear)

BE6K-UCL-VM Cisco Business Edition 6000 Basic Voicemail/Unified Messaging User Connect License

$75 CON-ESW-UCN10XVCL UCSS-U-6K-VM-1-1

$8 (1 y ear) $8 (1 y ear)

BE6K-UCL-TP-RM Cisco Business Edition 6000 - TelePresence Room Sy stem User Connect License

$650 CON-ESW-UCM10XTP UCSS-U-6K-TP-1-1

$65 (1 y ear) $65 (1 y ear)

BE6K-UWL-BE Cisco Business Edition 6000 - Workspace License Business Edition

$315 CON-ESW-UCM9XUBE UCSS-U-6KUWLBE-3-1

$21 (1 y ear) $70 (3 y ears)

BE6K-UWL-STD Cisco Business Edition 6000 - Workspace License Standard

$325 CON-ESW-UCM10XU UCSS-U-6KUWLBE-3-1

$21 (1 y ear) $70 (3 y ears)

JABBER-IM-ADDON Cisco Jabber for Everyone Additional IM Users $0 Not Applicable -

Note: UWL-BE licenses are only available for purchase w hen ordering version 9.X solutions.


A BE6000 deployment may include any combination of up to 1000 UCL and UWL licenses. When purchasing

licenses that allow the use of multiple devices, note that a medium-density server supports a maximum of 1200

devices. A high-density server can support up to 2500 devices.

When choosing to deploy IM and Presence on-premises, all UCL and UWL user licenses automatically include

entitlement to use these features. IM and presence features are also available at no cost for other users w ho may

not require telephony services. In this case, order the required number of Jabber IM add-on RTU licenses. A

maximum of 1000 IM and presence users may be configured per deployment.

UWL Professional licenses are available for order under a separate line item using the product codes in Table 10.

Please refer to the Cisco Unif ied Workspace Licensing Ordering Guide for more details:

w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/f inalcopy.pdf .

Table 10. Cisco Unified Workspace License Professional Product Codes



CUWL-PRO-K9 Cisco Unified Workspace Licensing - Top Lev el for PRO $0 Select Support for license options

-

NEW-UWL-PRO New Cisco Unified Workspace Licensing Professional Edition User, 1 User

$500 CON-ESW-LICUWLPA UCSS-U-UWL-PRO-3-1

$33 (1 y ear) $120 (3 y ears)

Step 6. Order Jabber and Client Application RTU Licenses.

All client applications are now available free of charge w ith UCL Enhanced, UCL Enhanced Plus, and UWL

licenses. Select the type and quantity of required clients from Table 11 to ensure that the correct quantity of RTU

licenses is provided.

Cisco Jabber for Android is available for dow nload only from Google Play. Cisco Jabber for iPhone is available only

from the Apple iTunes App Store. Other client applications may be dow nloaded from w ww.cisco.com/go/softw are.

Table 11. Jabber and Client Application options




JAB-ADR-CLNT-UWL Cisco Jabber for Android $0 Not Applicable -

JAB-VOICE-ADR-UWL JAB-VOICE-ADR-UWL $0 Not Applicable -

CUCICONN-CLNT-UWL Cisco Unified Communicator Integration for WebEx Connect $0 Not Applicable -

CUCILYNC-CLNT-UWL Cisco Unified Communicator Integration for Lync $0 Not Applicable -

IPC8-CLIENT-UWL Cisco IP Communicator 8.x $0 Not Applicable -

JAB-SDK9.0-UWL Cisco Jabber for SDK 9.0 $0 Not Applicable -

JAB8-MAC-CLNT-UWL Cisco Jabber for Mac 8.x $0 Not Applicable -

JAB9-DSK-UWL Cisco Jabber for Desktop 9.x $0 Not Applicable -

JAB9-IPAD-UWL Cisco Jabber for iPad $0 Not Applicable -

UPC8-CLIENT-UWL Cisco Unified Personal Communicator 8.x $0 Not Applicable -

JAB-IPH-CLNT-UWL Cisco Jabber for iPhone $0 Not Applicable -

JAB-VOICE-IPH-UWL Cisco Jabber Voice for iPhone $0 Not Applicable -

WEBCOMM2-UWL Cisco Web Communicator Client 2.x $0 Not Applicable -

UCIST9-UWL UC Integration for IBM Sametime 9.x for UWL only $0 Not Applicable -

VXME-LINUX-UWL Cisco VXME f or Linux for UWL $0 Not Applicable -


Step 7. Select softw are subscriptions.

When adding UCSS, ensure that the number of subscriptions ordered matches the total number of UCL and UWL

user licenses configured for the system (including those in the Starter Bundle). Subscriptions may not be

purchased for a subset of user licenses only. Refer to section 2.2.2 for more information.

The tables in the preceding steps illustrate the UCSS product codes applicable for each license. When ordering

through Cisco Commerce Workspace, UCSS product codes are proposed automatically.

When ordering UWL licenses, a 3- or 5-year softw are subscription must be purchased. When ordering UCL

licenses only, a 1-, 3-, or 5-year subscription may be ordered if required.

Note: Institutions such as government entities and educational institutions that are prohibited from purchasing

multiyear softw are subscription contracts must send an email message to cuw [email protected] to

receive instructions for placing an order for a 1-year Cisco Unif ied Communications Softw are Subscription.

Step 8. Add product support services.

Choose Cisco branded SMARTnet support w ith the required service level, or an equivalent partner branded

product for hardw are server bundles. When adding Essential Operate Softw are support, make sure that services

are added for all licenses. If UCSS is also required, it is recommended that this purchased at the same time.

3.3 Optional BE6000 Licenses and Offers

The follow ing section describes the additional licenses and offers that can be ordered w ith the BE6000 through the

R-CBE6K-K9 product code.

3.3.1 Enable Mobile and Remote Access with Cisco Expressway

When purchasing UCL Enhanced, Enhanced Plus or UWL licensing, Cisco Expressw ay licensing is offered at no

additional cost to enable mobile and remote access for Jabber clients and EX/MX series Telepresence endpoints.

Order the options and softw are version in Table 12 to receive the server licenses required for this feature.

Table 12. Ordering Cisco Expressway




SW-EXP-8.X-K9 Sof tware Image for Expressway with Encryption, Version X8

$0 - -

EXPWY-VE-C-K9 Cisco Expressway-C Server, Virtual Edition $0 CON-ESW-EXPWYVEC $0

EXPWY-VE-E-K9 Cisco Expressway-E Server, Virtual Edition $0 CON-ESW-EXPWYVEE $0

In addition to mobile and remote access, Cisco Expressw ay may also be licensed to enable video calling w ith third

parties and integration w ith Microsoft Lync deployments. For calling third parties, ensure that both Expressw ay C

and E servers are ordered from Table 12 and then order Rich Media Session licenses in equal quantities for each

server from Table 13. Each server w ill support up to 100 Rich Media Sessions, therefore a maximum of 200

licenses may be selected per order.

Table 13. Ordering Cisco Expressway Feature Licenses




LIC-EXP-MSFT Microsof t Interoperability Option $20,280 UCSS-U-EXPMSFT-1-1 $2,028

LIC-EXP-RMS Cisco Expressway Rich Media Session $750 UCSS-U-EXPRMS-1-1 $75


3.3.2 Enabling Customer Collaboration with Cisco Unified Contact Center Express

When ordering a BE6000 solution that includes a Softw are License Starter Bundle, one of the Cisco Unif ied

Contact Center Express (Unif ied CCX) promotional bundles listed in Table 14 may also be ordered. Each bundle

includes operating system, database, and agent seat licenses at a discounted price. Unif ied CCX version 10

bundles are now available w ith low er pricing for an initial f ive agents. Version 9 bundles w ill remain available at

their original price for a limited period. To order additional Cisco Unif ied CCX agent seats (up to 100 in total) or

high-availability features (HA), use the top-level product code CCX-90-ADD-LIC or CCX-10-ADD-LIC. For further

information, refer to the Cisco Customer Contact Solution Ordering guide, available at:

w ww.cisco.com/w eb/partners/sell/technology/ipc/uc_tech_readiness.html.

Table 14. Ordering Cisco Unified Contact Center Express Licenses


Description List Price (USD) Support Product Support Price (USD)

CCX-90-5E CCX 9.0 5 Enhanced Seat Bundle $2,995 CON-ESW-CCX90NEL UCSS-U-CCX-E-1-1

$162 (1 seat 1 y ear) $100 (1 seat 1 y ear)



CCX-90-10P CCX 9.0 10 Premium Seat Bundle $13,095 CON-ESW-CCX90NPL UCSS-U-CCX-P-1-1




CCX-90-25P CCX 9.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX90NPL UCSS-U-CCX-P-1-1


CCX-10-5E Cisco UCCX 10.0 5 Enhanced Seat Bundle $995 CON-ESW-CCX10NEL UCSS-U-CCX-E-1-1


CCX-10-5P Cisco UCCX 10.0 5 Premium Seat Bundle $2,995 CON-ESW-CCX10NPL UCSS-U-CCX-P-1-1


CCX-10-25E Cisco UCCX 10.0 25 Enhanced Seat Bundle $22,395 CON-ESW-CCX10NEL UCSS-U-CCX-E-1-1


CCX-10-25P Cisco UCCX 10.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX10NPL UCSS-U-CCX-P-1-1


Note: Support prices illustrated in Table 14 are per-seat, per-year. Order the appropriate quantity of support

products to suit the selected bundle size. One-, 3-, and 5-year subscriptions are available at the time of ordering.

3.3.3 Enabling Rich Online Meetings with the WebEx Meeting Center Service

When ordering a BE6000 Softw are License Starter Pack, the option to purchase WebEx Meeting Center at a

reduced rate is available, subject to the purchase of at least 5 and no more than 1000 named host subscriptions.

Order 1-, 3-, or 5-year subscriptions using the product codes listed in Table 15.

If additional named host subscriptions are required after an initial purchase, services may be purchased using

product code L-WBX-MC-NU-ADDON. In this case, services must be purchased to co-terminate w ith the original

contract.

At the end of the purchased subscription term, services may be renew ed using options for product code

L-WBX-MC-NU-RENEW. The service administrator w ill be sent an email message w ith renew al instructions tow ard

the end of the subscription period.

To purchase Meeting Center services after the initial BE6000 purchase, use the standard WebEx ordering process

described at: w ww.cisco.com/w eb/partners/sell/technology/collaboration/w ebex/w ebex_offers_global_pricelist.html.


Table 15. Ordering WebEx Meeting Center Promotional Bundle




WBX-MC-BE6K-NY1 Cisco WebEx Named User Meetings Subscription - 1 Year

$632 Not applicable -

WBX-MC-BE6K-NY3 Cisco WebEx Named User Meetings Subscription - 3 Years

$1,708 Not applicable -

WBX-MC-BE6K-NY5 Cisco WebEx Named User Meetings Subscription - 5 Years

$2,686 Not applicable -

3.4 Additional Features and Applications

The follow ing section describes the additional features and applications that may be ordered to complement the

BE6000 through separate top-level product codes.

3.4.1 Extend Cisco Unity Connection Features

Cisco Unity Connection includes Speech Connect and SpeechView licensed voice-recognition features. Speech

Connect uses voice recognition to direct incoming calls to the spoken name of an employee. Tw o Speech Connect

ports are included w ith each BE6000 License Starter Pack. SpeechView converts voice messages to text and

delivers the transcript by email.

Survivable Remote Site Voicemail (SRSV) is also available to Enhanced Unity Connection users, allow ing access

to messages at a remote site in the event of a lost connection to the central site.

To order SpeechView or additional Speech Connect port licenses, or to add or upgrade Enhanced users, use the

top-level product code L-UNITYCN10-LIC-UPG.

3.4.2 Enable Call Management w ith Cisco Unified Attendant Console

With version 10, Cisco Unif ied Attendant Console is available as either the Advanced, server based solution or the

Standard, standalone console. Either product may be used w ith the BE6000, but must be ordered separately using

the product codes listed in Table 16. A Microsoft Window s operating system must also be purchased to run the

Advanced Attendant Console server application on the BE6000.

Table 16. Ordering Unified Attendant Consoles



L-CUAC10X Cisco Unified Attendant Consoles 10.x $0 Select support for license options

-

L-CUAC10X-STND Cisco Unified Attendant Console Standard 10.x - 1 Lic $995 CON-ESW-CUAC10XS UCSS-U-UACSTND-1-1

$149 (1 y ear) $100 (1 y ear)

L-CUAC10X-ADV Cisco Unified Attendant Console Advanced 10.x - 1 Lic $2,495 CON-ESW-CUAC10XA UCSS-U-UACADV-1-1

$524 (1 y ear) $250 (1 y ear)

L-CUAC10X-ADV-HA Cisco Unified Attendant Console Advanced 10.x Server High Av ailability

$995 - -

For more information about ordering the Attendant Console products, refer to the follow ing link:

w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10

.0_OG.pdf.

Note: Application install f iles for the Cisco Unif ied Attendant Console products are not included w ith the BE6000

Server.


3.4.3 Enable Emergency Call Routing with Cisco Emergency Responder

Cisco Emergency Responder may be installed w ith the BE6000, but it must be ordered separately using the top-

level product code R-EMRGNCY-RSPNDR. For convenience, Cisco Emergency Responder installation f iles are

loaded in the BE6000 Server datastore.

For more information about ordering Cisco Emergency Responder, refer to:

w ww.cisco.com/w eb/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10

.0_OG.pdf.

3.4.4 Enable Advanced Notification with Cisco Paging Server

BE6000 ships w ith Cisco Paging Server Version 8.5 (marketplace.cisco.com/catalog/products/1689). No license is

required to use Paging Server basic features, w hich allow audio paging to groups of up to 50 phones and the

creation of an unlimited number of paging groups. An advanced license is required to use the follow ing features:

Paging groups of more than 50 phones

Paging and emergency notif ication to all users

Paging to overhead analog and IP speakers

Bell scheduling

Prioritizing emergency notif ications w ith the call barge option

Prerecorded and text-only pages

Integration w ith social media sites for notif ication

Email and Short Message Service (SMS) mass notif ication

Call-number monitoring: Emergency services alerting

Integration w ith Jabber instant messaging clients

An advanced feature set may be purchased from Cisco as a SolutionsPlus perpetual license, or directly from the

application vendor, Singlew ire, as an annual subscription. Use the top-level product codes listed in Table 17 to

purchase perpetual licenses. The calculator tool at the follow ing link can be used to calculate subscription rates:

w ww.singlew ire.com/quote_gen/quote_form.php.

Table 17. Ordering Cisco Paging Server Perpetual Licenses

Product Code Description List Price (USD) Support Product Support Price (USD)

SP-INFORMACST-50= Inf ormaCast - 50 End Point Licenses $2,750 Av ailable from Singlewire



3.4.5 Extending the Video Solution with Cisco TelePresence Video Communication Server

Each BE6000 Server Bundle includes the Cisco TelePresence Video Communication Server Control (VCS-C)

virtual machine application w ith promotional licenses for 10 concurrent nontraversal and 5 concurrent traversal

calls. Licensing for additional capacityup to a maximum of 100 traversal and 100 nontraversal concurrent calls

are available for purchase under a separate line item using the part codes listed in Table 18.


Table 18. Ordering Cisco TelePresence Video Communication Server Software

L-VCS-PAK Option Code



L-VCS-PAK Cisco VCS Licenses PAK PIDs (Top Level Part Code) $0 Select support for license options

-

LIC-VCSE-5 Cisco Video Communication Server add 5 traversal calls $9,000 CON-ECMU-LICVCSE5 $900 (1 y ear)

LIC-VCSE-10 Cisco Video Communication Server add 10 traversal calls $16,200 CON-ECMU-VCSE-10 $1,620 (1 y ear)



LIC-VCS-10 Cisco Video Comm Server add 10 Non-traversal calls $7,920 CON-ECMU-LICVCS10 $792 (1 y ear)

LIC-VCS-20 Cisco Video Comm Server add 20 Non-traversal calls $14,160 CON-ECMU-LICVCS20 $1,416 (1 y ear)

LIC-VCS-50 Cisco Video Comm Server add 50 Non-traversal calls $31,920 CON-ECMU-LICVCS50 $3,192 (1 y ear)

LIC-VCS-DI Cisco VCS Dual Network Interface and Static NAT $9,480 Not Applicable -

LIC-VCS-FINDME Cisco Video Communication Server - FindMe application $10,680 CON-ECMU-VCFINDME $1,068 (1 y ear)

LIC-VCS-OCS Cisco VCS Enhanced OCS Collaboration $20,280 Not Applicable -

The follow ing support for promotional VCS licenses is available to customers that purchase SMARTnet for the

BE6000 server that included the licenses.

License upgrades from VCS 7.2 to x8.1 for all PAKs originally offered w ith BE6000 hardw are

TAC softw are support for VCS 7.2/x8.1 installations w ith promotional licenses

To maintain entitlement to the above support, any additional licenses selected from Table 18 must be covered by

an appropriate Telepresence Essential Operate Support contract.

To receive a license upgrade key, send a request to [email protected], including the BE6000 Server

serial number (FCHxxxxxxxx displayed on the server or via CIMC) and VCS System serial number (8

alphanumeric characters displayed in the VCS admin interface).

3.5 Ordering Examples: New Systems

Scenario 1: Table 19 show s a BE6000 ordering solution for the follow ing set of requirements:

Company has 450 employees.

All employees w ill use Cisco Unif ied IP Phone 8961G endpoints.

All employees w ill use Cisco Jabber for Window s desktop clients and Jabber for iPhone mobile clients.

The IM and presence server is used on premises for all users.

All employees require voicemail and unif ied messaging.

Five employees require Cisco Unif ied Contact Center Express Enhanced Agent features.

Redundancy is required for Cisco Unif ied Communications Manager, instant messaging and presence, and

Cisco Unity Connection applications.

Table 19. Solution for 450 Users with Multiple Devices, Voicemail, and Hardware Redundancy

Cisco Business Edition 6000 Solution Product Code Unit Cost Qty

The f ollowing details the most effective proposal to meet the stated requirements. Because all

users require multiple devices and clients, UWL licensing with UCSS is required. The high-density server is required to support the required number of clients.

Line 1: Order two BE6000 High-Density Server Bundles for redundancy. BE6K-STBDL-PLS-K9= $20,800 2

Line 1.1: Verify that the correct power cables are specified (North American variant illustrated). CAB-9K12A-NA $0 4



Line 1.1.1: Order 3-year SMARTnet hardware support for servers. CON-SNT-BE6KSTBD $239 6

Line 2: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1

Line 2.1: Specify the required software version. BE6K-SW-10.X $0 1

Line 2.2: Order the UWL Software License Starter Bundle, comprising 25 UWL Standard

licenses. These licenses cover 25 users using Cisco Unified IP Phone 8961G phones, v oicemail, and all Jabber clients.

BE6K-START-UWL25 $1,000 1

Line 2.3: Order 425 UWL Standard licenses to cover the remaining user requirement. BE6K-UWL-STD $325 425

Line 2.3.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 450

Line 2.3.2: Order three 1-year ESW support contracts per user (required for UCSS subscription). CON-ESW-UCM9XUBE $21 1350

Line 2.4: Order starter pack for Cisco Unified Contact Center Express (CCX) f or 5 Enhanced seats.

CCX-10-5E $995 1

Line 2.4.1: Order 3-year UCSS for each Cisco Unified CCX Enhanced seat. (UCSS subscription must match term for UWL licenses.)

UCSS-U-CCX-E-3-1 $210 5

Line 2.4.2: Order three 1-year ESW support contracts per seat (required for UCSS subscription). CON-ESW-CCX90NEL $162 15

Line 2.5: Order 100 RTU licenses for Jabber for Windows desktop clients. JAB9-DSK-UWL $0 450

Line 2.6: Order 100 RTU licenses for Jabber for iPhone mobile clients. JAB-IPH-CLNT-UWL $0 450

Scenario 2: Table 20 show s an ordering solution for the follow ing set of requirements:


Eighty employees w ill use Cisco Unif ied IP Phone 8945G.

Fifty of these 80 employees w ill also use Cisco Jabber for Mac desktop clients as a secondary device.

Ten employees w ill use Cisco Unif ied IP Phone 6921 only.

Ten employees require IM and presence only (no telephone service).

On-premises IM and presence server is required for all users.

Voicemail and unif ied messaging is required for 80 users.

Redundancy is required for Cisco Unif ied Communications Manager, IM and presence, and Cisco Unity

Connection applications.

Fifty employees require a named host subscription to WebEx Meeting Center.

Table 20. Solution for 100 Users with Voicemail and Hardware Redundancy


The f ollowing details the most effective proposal to meet the stated requirements. Because only

a small number of users require Cisco Jabber capabilities, UCL licensing would be appropriate. Support and sof tware subscription may also be ordered if required.

Line 1: Order two serv er bundles for redundant BE6000. BE6K-ST-BDL-K9= $9,400 2

Line 1.1: Verify that the correct power cable is specified (North American variant illustrated). CAB-9K12A-NA $0 2

Line 2: Order a secondary power supply for each server (optional, but recommended). UCSC-PSU-650W= $630 2

Line 3: Order power cables f or the secondary power supplies (North American illustrated). CAB-9K12A-NA= $25 2

Line 4: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1


Line 4.2: Order the UCL Software License Starter Bundle, comprising 25 Enhanced UCL licenses and 25 Basic voicemail licenses. These licenses cover 25 users using Cisco Unified IP Phone 8945G phones and v oicemail.

BE6K-START-UCL25 $500 1

Line 4.3: Order 50 Enhanced Plus UCL licenses for users that require both desk phones and Jabber f or Mac desktop clients.

BE6K-UCL-ENHP $295 50

Line 4.4: Order 5 Enhanced UCL licenses to cover the remaining requirement for users with Cisco Unified IP Phone 8945G endpoints.

BE6K-UCL-ENH $210 5



Line 4.5: Order 10 Basic UCL licenses for users with Cisco Unified IP Phone 6921 endpoints. BE6K-UCL-BAS $125 10

Line 4.6: Order the balance of 55 voicemail licenses to supplement the 25 licenses included with the Sof tware License Starter Pack.

LIC-BE6K-VM $75 55

Line 4.7: Order Add-On licenses for IM and presence only users. JABBER-IM-ADDON $0 10

Line 4.8: Order RTU licenses for Jabber for Mac desktop clients. JAB8-MAC-CLNT-UWL $0 50

Line 4.9: Order 50 WebEx Meeting Center 1-year named hosts subscriptions. WBX-MC-BE6K-NY1 $632 50

3.6 License and Software Upgrades

3.6.1 Unified Communications User License Feature Upgrades

Existing UCL licenses may be upgraded to more advanced entitlements or to UWL using the R-CBE6K-K9 options

listed in Table 21.

Table 21. User License Feature Upgrade Options




BE6K-UCL-BAS2ENH Cisco Business Edition 6000 - Basic to Enhanced upgrade


$13 (1 y ear) $14 (1 y ear)

BE6K-UCL-BAS2ENHP Cisco Business Edition 6000 - Basic to Enhanced Plus upgrade


$18 (1 y ear) $30 (1 y ear)

BE6K-UCL-ENH2ENHP Cisco Business Edition 6000 - Enhanced to Enhanced Plus upgrade


$18 (1 y ear) $30 (1 y ear)

BE6K-UWL-CM2BE Cisco Business Edition 6000 - Upgrade CM only to CUWL BE


$21 (1 y ear) $70 (3 y ears)

BE6K-UWL-CMAPPS2BE Cisco Business Edition 6000 - Upgrade Call control + apps to CUWL BE


$21 (1 y ear) $70 (3 y ears)

When upgrading UCL users w ithout voicemail to UWL, use the BE6K-UWL-CM2BE product code. For UCL users

that also have voicemail, upgrade to UWL using the BE6K-UWL-CMA PPS2BE product code.

To upgrade from Basic UCL to UWL BE, the Basic license must f irst be upgraded to Enhanced (BE6K-UCL-

BAS2ENH). This license may then be upgraded to UWL BE (BE6K-UWL-CM2BE).

Note: A 3-year UCSS subscription w ith ESW must be ordered for all user licenses w hen upgrading to UWL.

3.6.2 Unified Communications Software Version Upgrades

With a valid UCSS subscription, Cisco Unif ied Communications softw are major version upgrades are available for

no additional charge through the Product Upgrade Tool (tools.cisco.com/gct/Upgrade/jsp/index.jsp).

If the Cisco Unif ied Communications application is not covered by a UCSS subscription, then softw are upgrades

must be purchased for all user licenses through one of tw o pricing programs:

Standard pricing: For systems using UCL licenses only, standard pricing (Table 22) may be used to

purchase an upgrade w ithout obligation to purchase UCSS or ESW. Standard pricing part codes are

available through the R-CBE6K-K9 top-level product code.

Get Current Stay Current pricing: Offers discounted UCL upgrade licenses (Table 23) or UWL license

reinstatement (Table 24) w hen a 3-year UCSS subscription (w ith ESW) is purchased. UCL upgrade

options are available through the R-CBE6K-K9 top-level product code. UWL reinstatement licenses are

available w ith the L-CUWL-MISC top-level product code.


Table 22. Software Upgrade Product Codes for Cisco Unified Communications Manager and Cisco Unity Connection




BE6K-ESS-UPG Cisco Business Edition 6000 - Essential User Connect License upgrade w/o UCSS


$2 (1 y ear) $3 (1 y ear)

BE6K-BAS-UPG Cisco Business Edition 6000 - Basic User Connect License upgrade w/o UCSS


$7 (1 y ear) $8 (1 y ear)

BE6K-ENH-UPG Cisco Business Edition 6000 - Enhanced User Connect License upgrade w/o UCSS


$13 (1 y ear) $14 (1 y ear)

BE6K-ENHP-UPG Cisco Business Edition 6000 - Enhanced Plus User Connect License upgrade w/o UCSS


$18 (1 y ear) $30 (1 y ear)

BE6K-VM-UPG Cisco Business Edition 6000 - Voicemail/Unified Messaging User Connect License upgrade w/o UCSS


$8 (1 y ear) $8 (1 y ear)

BE6K-TP-RM-UPG Cisco Business Edition 6000 - TelePresence Room System User Connect License upgrade w/o UCSS


$65 (1 y ear) $65 (1 y ear)

Table 23. Software Upgrade with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)




UPG-6K-ESS Cisco Business Edition 6000 - Essential User Connect License Upgrade with UCSS


$2 (1 y ear) $7 (3 y ears)

UPG-6K-BAS Cisco Business Edition 6000 - Basic User Connect License upgrade with UCSS


$7 (1 y ear) $17 (3 y ears)

UPG-6K-ENH Cisco Business Edition 6000 - Enhanced User Connect License upgrade with UCSS


$13 (1 y ear) $29 (3 y ears)

UPG-6K-ENHP Cisco Business Edition 6000 - Enhanced Plus User Connect License upgrade with UCSS


$18 (1 y ear) $62 (3 y ears)

UPG-6K-VM Cisco Business Edition 6000 - Voicemail/Unified Messaging User Connect License upgrade with UCSS


$8 (1 y ear) $17 (3 y ears)

UPG-6K-TP-RM Cisco Business Edition 6000 - TelePresence Room System User Connect License upgrade with UCSS


$65 (1 y ear) $137 (3 y ears)

Table 24. Cisco UWL reinstatement with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)

L-CUWL-MISC Option Code



L-REINST-UWL-STD Reinstate UWL Standard - 1 user (Use for UWL BE reinstatement)

$65 CON-ESW-UWLST1 UCSS-U-UWL-STD-3-1

$21 (1 y ear) $70 (3 y ears)

L-REINST-UWL-PRO Reinstate UWL Professional - 1 User. $100 CON-ESW-LLICUWPA UCSS-U-UWL-PRO-3-1

$33 (1 y ear) $120 (3 y ears)

3.6.3 Hypervisor License Upgrade

The Virtualization Hypervisor that ships w ith the BE6000 Server Bundle is suitable for most system deployments. If

the server must be managed as part of a data center using VMw are vCenter, the default license must be upgraded

to the Cisco Unif ied Communications Virtualization Foundation license. To order this license upgrade, use the top-

level product code listed in Table 25.

Note: Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may only be

used w ith permitted Cisco Unif ied Communications and partner applications running on Cisco UCS server

platforms. These licenses do not permit the use of any other applications in virtual machines, nor may they be used

to virtualize other host platforms.


Table 25. Ordering Unified Communications Virtualization Foundation License



R-VMW-UC-FND5-K9 Cisco UC Virtualization Foundation 5.x (2-Socket) $2,499 CON-ESW-UCFND5 UCSS-U-VMW-FND-1-1

$250 (1 y ear) $1 (1 y ear)

For more information, please visit:

docw iki.cisco.com/w iki/Cisco_Unif ied_Communications_Manager_Business_Edition_6000.

3.7 Ordering Example: License Feature Upgrade

Scenario: Table 26 show s a solution for upgrading existing BE6000 licenses:

A business has a BE6000 Version 9.1 system and w ishes to add mobility for a group of 40 out of 100

existing users.

Ten of these users have a Cisco Unif ied IP Phone 6921 w ith a Basic user license and do not have a

voicemail account.

The remaining 30 users have a Cisco Unif ied IP Phone 6945 w ith an Enhanced user license and voicemail

account.

All 40 users require both a Window s desktop and Android mobile Jabber client in addition to their desk

phone.

The 60 users not being upgraded have a Cisco Unif ied IP Phone 6921 w ith a Basic user license and do not

have a voicemail account.

There is no active softw are support or UCSS contract.

Table 26. Solution to Upgrade BE6000 User Licenses


The f ollowing example provides the most cost-effective way to meet the stated requirements.

To use a desk phone, soft phone, and mobile client, UCL licenses must be upgraded to UWL. When serv ice and subscriptions have been purchased for upgrade licenses, visit the Cisco Support Contract Center to extend support to the remaining 60 users.

Line 1: Order license upgrades under top-level SKU. R-CBE6K-K9 $0 1


Line 1.2: For upgrade to UWL, Basic UCL licenses (for Cisco Unified IP Phone 6921 users)

must f irst be upgraded to Enhanced UCL. (Do not order ESW or UCSS for these upgrades as these licenses will not be issued.)

BE6K-UCL-BAS2ENH $85 10

Line 1.3: Upgrade users without voicemail to UWL. BE6K-UWL-CM2BE $120 10


Line 1.3.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 30

Line 1.4: Upgrade users with voicemail to UWL. BE6K-UWL-CMAPPS2BE $50 30


Line 1.4.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 90

Line 1.5: Order Jabber for Windows desktop clients RTU licenses. JAB9-DSK-UWL $0 40

Line 1.6: Order Jabber for Android mobile clients RTU licenses. JAB-ADR-CLNT-UWL $0 40

Once UCSS and ESW support is activated, visit CSCC to extend cover to the remaining licenses

Add 3-y ear UCSS for Basic UCL licenses UCSS-U-6K-BAS-3-1 $17 60

Add three 1-y ear ESW support contracts (required for UCSS) CON-ESW-UCM9XBCL $7 180


3.8 Ordering Example: Software Version Upgrade

Scenario: Table 27 show s a solution for upgrading an existing system w ithout UCSS to Version 10.0:

A business has a Version 8.6 BE6000 system w ithout UCSS and w ishes to upgrade to Version 10.0.

The system is configured for 150 users.

One hundred users have a Cisco Unif ied IP Phone 6921 w ith a Basic user license.

Fifty users have a Cisco Unif ied IP Phone 6945 w ith an Enhanced user license.

Tw enty-f ive users w ith Cisco Unif ied IP Phone 6945 also use Cisco IP Communicator w ith an adjunct

license.

All users have a Basic Unity Connection mailbox.

The business also has one multiscreen telepresence unit and three single-screen units.

Table 27. Solution to Upgrade Cisco Business Edition 6000 User Licenses


The f ollowing example provides the most cost-effective way to meet the stated requirements. Because there is no requirement for UWL licensing, purchase of UCSS is optional.

Line 1: Order license upgrades under top-level SKU. R-CBE6K-K9 $0 1


Line 1.2: Specify the current software version UC-8.X-OR-EARLIER $0 1

Line 1.3: Upgrade Basic licenses. BE6K-BAS-UPG $63 100

Line 1.4: Upgrade Enhanced licenses for users with one device. BE6K-ENH-UPG $105 25

Line 1.4: Upgrade Enhanced and Adjunct licenses for users with two devices. BE6K-ENHP-UPG $148 25

Line 1.5: Upgrade Basic Voicemail license. BE6K-VM-UPG $38 150

Line 1.6: Upgrade all telepresence devices (common license required in 10.0). BE6K-TP-RM-UPG $325 4

3.9 Migration to Cisco Business Edition 6000 and User Licensing

BE6000 Version 10.0 may be purchased to migrate businesses from any of the follow ing Cisco Unif ied

Communications solutions:

Cisco Unif ied Communications Manager (UCM) Version 8.6 or older

Cisco Business Edition 5000 (BE5000)

Cisco Business Edition 3000 (BE3000)

Cisco Unif ied Communications Manager Express (CME)



When migrating, components of the old system, such as Cisco IP Phones, media convergence servers (MCS), and

voice gatew ays may be reused, thereby maximizing the value of the original investment.

Further information regarding migration to the BE6000 is available at:

w ww.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html .

The process required to migrate to a new BE6000 system is determined by w hether or not the current solution has

an active UCSS. Before initiating a migration, ensure that all previously purchased licenses are registered and

installed on the existing system. Licenses not applied at the time of migration w ill not be usable later.


3.9.1 Migration Process With UCSS

Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1.

Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for

upgrading older UCM systems and migrating data are outlined in the follow ing

document:

w ww.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati

on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)

Step 3. Transfer existing licenses to the new BE6000 installation using the license migration

tool at the Cisco Product License Registration site as follow s:

a. Generate a License Migration Request using the BE6000 Enterprise License

Manager (ELM) License Upgrade Wizard.

b. Access the Cisco Product License Migration site

(w ww.cisco.com/go/license/migration). Select Voice Products > Unified

Communications 9.x/higher, and then provide the ELM license request w hen

prompted. A new license f ile w ill be provided in an email message.

Step 4. Use the BE6000 ELM to install the new license f ile.

3.9.2 Migration Process Without UCSS

Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1. At the same time,

order the required quantities of UCL migration or UWL upgrade licenses (Section

3.9.3). A license Product Activation Key (PAK) w ill be provided for license registration.

Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for

upgrading older UCM systems and migrating data are outlined in the follow ing

document:

w ww.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migrati

on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.)

Step 3. Register and install migration licenses to the new BE6000 installation as follow s:

a. Use the Enterprise License Manager (ELM) on the BE6000 to generate a License

Request.

b. Access the Cisco Product License Registration site (www.cisco.com/go/license),

select Get New > License from PAKs or Tokens, and then use the PAK and ELM

License Request to generate a new license f ile.

Step 4. Use the BE6000 ELM to install the license f ile.


3.9.3 Ordering Migration Licenses

To order migration licenses, start w ith the top-level e-delivery product code R-CBE6K-K9 in the same w ay as for

new systems, and then add the appropriate number of licenses from Table 28. If necessary, use the License Count

Utility (UCT; this utility w as previously know n as the User Count Tool [UCT]; documentation is available at:

w ww.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/uct/9_1_2/CUCM_BK_U0A E00F5_00_uct-admin-

guide.html to determine the Version 9.1 user licensing requirement based on current use and installed licenses.)

Table 28 details the UCL migration product codes available w ith Get Current Stay Current pricing.

Table 29 details UWL reinstatement products available w ith Get Current Stay Current pricing. Order these

products using the L-CUWL-MISC top-level product code.

Table 30 lists the product codes for upgrading and migrating to UWL.

If required, any combination of these licenses may be ordered. When migrating using these products, a minimum

3-year UCSS subscription is required for all licenses purchased. All UCSS subscriptions require a Cisco Unif ied

Communications Essential Operate Support (ESW) contract.

Note: An additional R-CBE6K-K9 line item may be used in the same order to purchase a Softw are License

Starter Bundle and promotional bundles if required.

Table 28. Software and License Migration with Get Current Stay Current pricing (Requires Minimum 3-year UCSS Purchase)




UPG-6K-ESS Cisco Business Edition 6000 - Essential User Connect License Upgrade with UCSS


$2 (1 y ear) $7 (3 y ears)

UPG-6K-BAS Cisco Business Edition 6000 - Basic User Connect License upgrade with UCSS


$7 (1 y ear) $17 (3 y ears)

UPG-6K-ENH Cisco Business Edition 6000 - Enhanced User Connect License upgrade with UCSS


$13 (1 y ear) $29 (3 y ears)

UPG-6K-ENHP Cisco Business Edition 6000 - Enhanced Plus User Connect License upgrade with UCSS


$18 (1 y ear) $62 (3 y ears)

UPG-6K-VM Cisco Business Edition 6000 - Voicemail/Unified Messaging User Connect License upgrade with UCSS


$8 (1 y ear) $17 (3 y ears)

UPG-6K-TP-RM Cisco Business Edition 6000 - TelePresence Room System User Connect License upgrade with UCSS


$65 (1 y ear) $137 (3 y ears)

Table 29. Cisco Unified Workspace Licensing Reinstatement with Get Current Stay Current Pricing (Requires Minimum 3-year UCSS Purchase)

L-CUWL-MISC Option Code



L-REINST-UWL-STD Reinstate CUWL Standard - 1 user (Use for UWL BE reinstatement)

$65 CON-ESW-UWLST1 UCSS-U-UWL-STD-3-1

$21 (1 y ear) $70 (3 y ears)

L-REINST-UWL-PRO Reinstate CUWL Professional - 1 User. $100 CON-ESW-LLICUWPA UCSS-U-UWL-PRO-3-1

$33 (1 y ear) $120 (3 y ears)


Table 30. Software and License Upgrade to Cisco Unified Workspace Licensing (Requires Minimum 3-year UCSS Purchase)


Description List

Price (USD)


BE6K-UWL-CM2BE Cisco Business Edition 6000 - Upgrade CM only to UWL BE $120 CON-ESW-UCM10XU UCSS-U-6KUWLBE-3-1

$21 (1 y ear) $70 (3 y ears)

BE6K-UWL-CMAPPS2BE

Cisco Business Edition 6000 - Call control + apps to UWL BE $50 CON-ESW-UCM10XU UCSS-U-6KUWLBE-3-1

$21 (1 y ear) $70 (3 y ears)

3.10 Ordering Examples: Migration

The follow ing scenarios illustrate how to create an order for migrating to the BE6000.

Scenario 1: Table 31 show s a solution for upgrading a BE5000 w ith an active UCSS contract to a BE6000:

Company has 100 employees w ith UWL licenses and an active UCSS subscription.

All employees use Cisco Unif ied IP Phone 7942G endpoints.

All employees use Jabber clients as a secondary device.

Voicemail and unif ied messaging is provided for all users.


Connection applications in the new BE6000 deployment.

Table 31. Solution to Migrate Cisco Business Edition 5000 to Cisco Business Edition 6000 with UCSS

Cisco Business Edition 6000 Solution Product Code Unit Cost

Qty

The f ollowing example provides the most cost-effective way to meet the stated requirements. The business has BE5000 UWL licenses and needs to migrate to BE6000 UWL licenses.





Because the installation is covered by UCSS, licenses can be migrated free of charge.

Scenario 2: Table 32 show s a solution for upgrading a Cisco Unif ied Communications Manager w ith device-based

licensing and no UCSS to a BE6000 w ith user licensing.


All employees use Cisco Unif ied IP Phone 7942G endpoints.

One hundred Cisco Unity licenses provide voicemail and unif ied messaging for all employees.


Connection applications in the new BE6000 deployment.

License Count Utility reports that existing UCM licensing may be upgraded to 100 Enhanced UCL licenses.


Table 32. Solution to Migrate Cisco Unified Communications Manager Device-Based Licensing to Cisco Business Edition 6000 Unity Connection License


The f ollowing example provides the most cost-effective way to meet the stated requirements.

Because all users have only desk phones, UCL licensing may be used. UCSS is required when migrating using Get Current Stay Current pricing.





Line 4: Order sof tware licenses under top-level SKU. R-CBE6K-K9 $0 1


Line 4.2: Specify the current software version UC-8.X-OR-EARLIER $0 1

Line 4.3: Use Get Current Stay Current promotion to migrate to UCL Enhanced licenses. UPG-6K-ENH $45 100

Line 4.3.1: Order 3-year UCSS for Enhanced UCL licensing. UCSS-6K-ENH-3-1 $29 100

Line 4.3.2: Order three 1-year ESW support contracts per user (required for UCSS subscription).

CON-ESW-UCM-9X-E $13 300

Line 4.4: Use 9 & 3 promotion to migrate Cisco Unity voicema

be_6000

Documents

cisco andor

cisco user licensing

cisco service

cisco public information

support community w

cisco business edit

user licensing enhancements

product support services