beats - mkh berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 ·...

18
Employee Key Takeaways 2015 2 January 2015 – In welcoming a brand New Year 2015, MKH organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom for all its employees. This was another opportunity for us to get it right, a chance for us to start fresh and open our arms and hearts to the possibilities of new beginnings. To honour the start of this new year, our Executive Chairman Tan Sri Alex Chen not only shared his wish to bring MKH to a brand new peak, but 7 key takeaways in creating a high performance culture. “Every one of you comes from various backgrounds and experiences. Academic qualification is not the only method to evaluate an employee’s capabilities as it is merely a stepping stone to success. True capabilities could only be proven when one is at work. Every one of you is evaluated based on your performance. Successful companies put the right people in the right jobs, where a team of talented people come together and each contributes their unique abilities,” according to Tan Sri Alex Chen. Academic qualification alone does not guarantee someone is a competent employee. So qualifications alone are never enough, success depends upon physical characteristics, personality, and a willingness to work hard. Humanistic behavior also gives influence to the jobs itself. So, without this type of skills such as social skills, humanistic skills and communication skills, a worker with good qualification cannot be a good worker. CONTENTS Employee Key Takeaways 2015 1 Annual Dinner – The Great Gatsby Night 3 Triple Celebration: Carnival Finale 5 MKH Turns 36! 7 Lion Dance to bring good luck and fortune 2014 Award Achievements 9 GreenTech Awards Driving the Country’s Green Movement MKH in Malaysia’s Top 10 Prestigious Developers Award Ground Breaking Ceremony at Kajang 2 10 The Godfather of Property Forum Series with Tan Sri Datuk Eddy Reaching Out: Building Community Stalls 11 Spotlights: CRM Department 12 Secret Santa Spreading Cheers 13 Letter of Appreciation from Mr Fariz 14 Birthday Greetings 15 Take a break! BeatStop 16 Biz Brief 17 Quotes & Editorial Team 18 “We want to build a good management culture and to cultivate talents and employees who are reliable, honest, inquisitive, progressive and able to contribute to overall performance of the company. Ultimately, to build a strong MKH brand and reputation,” said Tan Sri Alex Chen. 01 MKH Berhad Internal Newsletter Vol. 6/15 MKH Berhad Internal Newsletter Vol. 06/15 beats Tan Sri Alex sharing on what makes a competent employee HODs listening to Tan Sri Alex’s speech

Upload: nguyenhanh

Post on 21-Jul-2019

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Employee Key Takeaways 2015

2 January 2015 – In welcoming a brand New Year 2015, MKH

organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom

for all its employees. This was another opportunity for us to get it

right, a chance for us to start fresh and open our arms and

hearts to the possibilities of new beginnings. To honour the start

of this new year, our Executive Chairman Tan Sri Alex Chen not

only shared his wish to bring MKH to a brand new peak, but 7

key takeaways in creating a high performance culture.

“Every one of you comes from various backgrounds and

experiences. Academic qualification is not the only method to

evaluate an employee’s capabilities as it is merely a stepping

stone to success. True capabilities could only be proven when

one is at work. Every one of you is evaluated based on your

performance. Successful companies put the right people in the

right jobs, where a team of talented people come together and

each contributes their unique abilities,” according to Tan Sri Alex

Chen.

Academic qualification alone does not guarantee someone is a

competent employee. So qualifications alone are never enough,

success depends upon physical characteristics, personality, and a

willingness to work hard. Humanistic behavior also gives

influence to the jobs itself. So, without this type of skills such as

social skills, humanistic skills and communication skills, a worker

with good qualification cannot be a good worker.

CONTENTS Employee Key Takeaways 2015 1 Annual Dinner – The Great Gatsby Night 3 Triple Celebration: Carnival Finale 5 MKH Turns 36! 7 Lion Dance to bring good luck and fortune 2014 Award Achievements 9 GreenTech Awards Driving the Country’s Green Movement MKH in Malaysia’s Top 10 Prestigious Developers Award Ground Breaking Ceremony at Kajang 2 10 The Godfather of Property Forum Series with Tan Sri Datuk Eddy Reaching Out: Building Community Stalls 11 Spotlights: CRM Department 12 Secret Santa Spreading Cheers 13 Letter of Appreciation from Mr Fariz 14 Birthday Greetings 15 Take a break! BeatStop 16 Biz Brief 17 Quotes & Editorial Team 18

“We want to build a good management culture and to cultivate

talents and employees who are reliable, honest, inquisitive,

progressive and able to contribute to overall performance of the

company. Ultimately, to build a strong MKH brand and

reputation,” said Tan Sri Alex Chen.

01 MKH Berhad Internal Newsletter Vol. 6/15

02/13

MKH Berhad Internal Newsletter Vol. 06/15

beats

Tan Sri Alex sharing on what makes a

competent employee

HODs listening to Tan Sri Alex’s speech

Page 2: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Wise Words: Employee Resolutions 2015

www.mkhberhad.com Page 02

7 Key Takeaways from the Sharing Session

1) Inquisition & Progression — Knowledge is powerful in the working life, especially in climbing the

corporate ladder, what you know or not is the deciding factor to how many opportunity is given to you.

What you don’t know now, you can learn to master it with time.

2) Honesty – Always the best policy. While a lie is easy to tell, it is a hard act to live. So no need to make

yourself suffer. Always keep to telling the truth. If you haven’t finished that report, just say you need more

time to work on it, and work on improving your time management.

3) Responsibility & Reliability — Deciding factors between what makes you different from the rest. Being

given work means you are specifically trusted and chosen for the task. Your performances reflects the

company’s image, so it is important to constantly produce quality work. You get the job done on time,

and your boss is happy to see good results. It’s a win-win situation for everyone!

4) Maturity — Finding balance in being a flexible, objective and analytical person can bring you a long way.

Yes, you are forever young, but in the real world, people are always looking at your performance in the

field, so it is important to be professional as possible as employees of the office.

5) Loyalty — is having a sense of belonging and love for your company; as in treating each other with

respect and politeness. This is cliché, but being part of a company is like being part of a big family. We

work together, eat together, heck, we spend more time with each other at work than we do with our

families. Working is always more fun when you work with people you love, and the company is always

doing its best to provide its people with the best working environment possible.

6) Team Spirit — Always remember that there is no “I” in T-E-A-M. Competent employees stand by each

other through thick and thin. We win together, we lose together. Speak out when there’s an issue, and

we can work to solve it together team.

Employees taking Tan Sri Dato’ Alex’s advice

to heart

Page 3: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Annual Dinner – The Great Gatsby Night

www.mkhberhad.com Page 03

31 Jan 2015 – The club was buzzing with the 1920’s atmosphere at Mewah Club, Kajang. From the

reception to the hall, every corner was decorated with gold and black feathers, pearls and paper-cut

butterflies. Bang, The Great Gatsby was the theme for MKH’s Annual Dinner 2014!

In appreciation to all the employees for all their hard work throughout the year, the MKH Annual Dinner was

attended by more than 600 employees and business partners.

Started off with a powerful opening by famous violinist Joenne Yeoh, everyone stared in awe as she

gracefully waltzed around the hall greeting VIPs and guests. Following which, both our Executive Chairman

Tan Sri Alex Chen and Managing Director Tan Sri Eddy Chen Eddy thanked everyone present for attending

the gala and hoped that the night would be an enjoyable occasion for all to remember.

Famous local singer-performer, Winnie K, together with her dancer swept everyone off their feet in her

dazzling outfits; starting off charmingly with “Diamonds are A Girl’s Best Friend”. Our very own colleagues

were sporting as well with Norasykin showing off a striking cover of Adele’s “Someone Like You”, while Fizrie

and Farid performed an impressive rap number “Apa Khabar Semua”. William wowed the audience as he

stepped on stage with a guitar and got everyone singing along to Beyond’s “Armani” and “We are the World”

mash-up.

In recognition of everyone being dressed to the nines that night, a Best Dressed Competition was also held

with judging criteria on originality, showmanship and overall appearances. After a series of nominations and

dance auditions, Christina Chen won first prize for Women’s Best Dressed while Fizrie won Men’s; with

Sharon George and Johnny Chow as 1st runner-ups and Nirmala and Ian Pang as 2nd runner-ups!

The main highlights of the night were the 20 table draws where 200 guests went home with shopping

vouchers worth RM20,000 and staff lucky draw up to a grand cash prize of RM3,500.

Tan Sri Alex giving his opening speech All dressed up to the theme of Gatsby

MKH staff all dressed up and enjoying themselves!

Page 4: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Annual Dinner – The Great Gatsby Night

www.mkhberhad.com Page 04

Starting off the dinner with “yu sang” for a blessed year to come

Winners of the Best Dressed Competition Winners of the Grand Lucky Draw

Violinist Joenne Yeoh Singer-performer Winnie K

Page 5: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

15 February 2015 — A memorable Sunday with triple celebration! Not only was it a celebration of the

Chinese New Year (CNY), but also the grand finale of “MKH Treasures You” and the opening of the new

Kajang East sales gallery. The event was graced by Yang Berbahagia (“YB”) Datuk Nizam Bin Sahari,

Director of Development Planning Department, Majlis Perbandaran Kajang (“MPKj”).

The property carnival which ran nationwide for 6 months from March – August 2014 was aimed at giving

back to MKH homebuyers. It offered up to RM10 million worth of prizes in total which comprised gold coins,

ipad and few others when customers purchased any of MKH’s participating projects.

Three lucky winners walked away with 3 grand prizes. They were Optician Liew Jian Hua, contractor Ang

Chee Guan, doctor Abdul Halim who won a brand new MKH Boulevard serviced apartment, a Honda CRV and

a Toyota Vios respectively. “I still couldn’t believe we’ve won, totally did not expect to be one of the winners,

least to say the grand signature MKH Boulevard serviced apartment,” said the grand prize winner Liew Jian

Hua. Meanwhile, doctor Abdul Halim couldn’t stop laughing and said “I am very happy as I like Toyota Vios”

when he was contacted.

Another crowd puller was the grand opening of Kajang East new sales gallery which attracted more than

1000 people. This premium development with “Building-in-Green” concept is one of the first-of-its-kind

within Kajang-Semenyih to offer comforts of an urban lifestyle with clubhouse facilities within a gated and

guarded residential community.

“It is our way of giving back to our homebuyers for their continuous support. And thank you for being with

us throughout our 36 years’ journey of delivering value,” said Deputy Property Director Dato’ Kenneth Chen

in his opening speech. “MKH is an exemplary thought-leadership property developer in Kajang-Semenyih,

not just for its 36 years contribution in building quality homes for the community, but also the infrastructure

here. This is evident in MKH’s leading role with other property developers to build a new skybridge

connecting Kajang East and Kajang 2 to Bandar Baru Bangi. While MKH has successfully rebranded from its

former name Metro Kajang Holdings just as much as how Selangor has progressed itself, it is my wish that

MKH will continue to build more affordable homes ‘Rumah Selangorku’ for the people in Semenyih,” said YB

Datuk Nizam.

The event ended on a high note as guests were entertained with festive performances and got a chance to

participate in a lucky draw to walk home Samsung S5 smartphones, while the lucky grand prize winners

have every reason to rejoice a big ‘angpow’.

Triple Celebration: Carnival Finale

www.mkhberhad.com Page 05

Winners of the grand draw; apartment and cars Audience congratulating the winners

Page 6: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

www.mkhberhad.com Page 06

Colourful lion dance performances

MKH senior management team explaining to YB Datuk Nizam on MKH’s premium lifestyle development

Over a thousand crowd waiting for the grand draw to begin

Grand opening of Kajang East sales gallery and show unit

Launch

Triple Celebration: Carnival Finale

Page 7: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

5 April 2015 – More than 100 people turned up for MKH’s 35th annual general meeting (“AGM”) which was

held at Prescott Hotel, Kajang. Shareholders were presented the 2014 Annual Report for the financial year

ended 30 September 2014. All agendas were passed by the members at the AGM.

The meeting ended well with the Board’s promise to continue doing their best in upholding company lasting

principles and to deliver value in the new financial year of 2015. A well-assorted brunch was provided for the

attendees at the end of the meeting. Since listed in 1995, MKH is committed to maintain a regular and

healthy dividend to its shareholders. The Group had declared an interim single-tier dividend of 8 sen per

share last November.

Board of Directors at the 36th AGM Shareholders voting on a resolution

5 April 2015 – After the 36th AGM with shareholders, the morning was continued on by a joyous afternoon

as lions in assortments of bright colours pranced around MKH office in conjunction with the Chinese New

Year celebration. Gongs and cymbals can be heard all around starting from the 5th floor all the way down to

the lobby, everyone was busy welcoming the 2 neon pink Chinese Lions into their respective office.

By the time the lions reached the last floor, a large crowd had gathered in front of the sales gallery waiting

to see the vibrant lion dance performance. Shortly after finishing the tour of the whole company, the

spotlight was passed on from the pink lions to another team of golden yellow and the snow white lions, who

began performing the ‘Cai Qing’ ceremony. A festive mood was created with cheering crowd, upbeat of

cymbals and gongs to accompany the energetic lions dance performance.

As the beat got faster, the lions dance frenzied and successfully jumped on a 5-metre tall pillar to reach for

the auspicious green lettuce and oranges tied to a red ‘ang-pow’ on a pole. The lions ate the lettuce and

oranges before spitting them out as a symbolic act of blessing and fortune on MKH business. This was then

followed by a spectacular dragon carried on the festive atmosphere by dancing in beautiful arches and twirls

which kept the crowd fixated.

The lion dance is an important tradition in the Chinese culture. It is a common practice as part of Chinese

New Year festivities to bring good luck and happiness. It is tradition is to feed the lion “lucky money” in red

envelopes or “ang pow”. Whatever the amount donated, it is believed to be returned to you tenfold. The

“Cai Qing” ceremony literally means ‘Picking the Green’, a major event held during the spring festival in the

Chinese culture. The symbolic act is named ‘Cai Qing’ because the Mandarin pronunciation of ‘Cai’ means

picking (採), fortune (财) as well as vegetables (菜).

MKH Turns 36!

www.mkhberhad.com Page 07

Lion Dance to Bring Good Luck and Fortune

Page 8: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

A challenging task for the lion to retrieve an ‘ang-pow’

from the ceiling

Cute neon pink lions paying a visit at Mr Soo’s office

Yellow and Snow Lions showing off their martial skills

Pink Lions performing the ‘Cai Qing’ ceremony

Lunar New Year greetings from MKH team Dragon dance bringing motionless body to life

www.mkhberhad.com Page 08

Page 9: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

29 January 2015 – The GreenTech Awards paid

tribute to individuals, organisations and companies

which have helped the nation chart a greener path.

They were adjudged “Malaysia’s Top 30 Green

Catalysts” by the Malaysian Green Technology

Corporation (Green Tech M’sia) for their contributions

in promoting long-term ecological sustainability.

MKH’s Managing Director Tan Sri Datuk Eddy Chen is

one of the recipients in the Malaysia’s Top 30 Green

Catalysts 2014 for his role of ‘Advocating Green-

certified Homes’ at the GreenTech Awards ceremony

www.mkhberhad.com Page 09

Award Achievements

GreenTech Awards Driving the Country’s Green Movement

30 March 2015 – Property Insight Malaysia hosted its

inaugural Prestigious Developer Awards to honour the

established and finest developers of the nation. MKH is

one of ‘Malaysia’s Top 10 Prestigious Developers’ at the

inaugural gala dinner held at The Westin hotel, Kuala

Lumpur.

This award acknowledges and highlights the quality

development of Malaysia’s best property developers and

their landmark projects that shape the landscape of our

country’s nation building and development progress which

drives Malaysia towards our vision of becoming a First

World nation by 2020.

Dato’ Kenneth Chen receiving the award

Tan Sri Eddy receiving the award from YB

Tan Sri Peter Chin

Speaking about the awards, GreenTech Malaysia’s Chief Executive Officer, Ir. Ahmad Hadri Haris said, “The

contributions of Malaysia’s Top 30 Green Catalysts for 2014 have demonstratively made a significant impact

in raising awareness on sustainability, conservation, and the growth of the green technology sector,

economically and socially.”

The award ceremony hosted over 500 notable green technology leaders from across various sectors including

the Energy, Building, Transport, Water and Waste Management. The GreenTech Awards Gala Dinner was

graced by the guest of honour, His Highness Crown Prince of Selangor, Tengku Amir Shah Ibni Sultan

Sharafuddin Idris Shah Alhaj.

MKH in Malaysia’s Top 10 Prestigious Developers Award

Kajang 2 Nominated at iProperty Award

20 Nov 2014 – Kajang 2 was nominated under the ‘Best Township of The Year’ at the first People’s Choice

Property Awards organised by iProperty Malaysia at One World hotel. The winner for the night was ‘Sunway

Iskandar’. It was a really close vote. Nevertheless, we appreciate the acknowledgement from our

homebuyers. No need to be down, we will double our efforts to promote our flagship project when new

massive infrastructure put into place!

Page 10: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

28 Jan 2015 – A groundbreaking ceremony was held at

the Kajang 2 sales gallery in conjunction with the Kajang

2 KTM Komuter train station project, slated for

completion in 2018. Kajang 2, a self-contained and

sustaining township carries an estimated GDV of RM3.5

billion which is expected to serve up to 30,000 population

in the next 5 years. This green township is unique as it is

centered around a KTM station that connects with the

future MRT line.

The ground-breaking ceremony organised by the Property

Development Team 2 was attended by 20 representatives

from Keretapi Tanah Melayu Berhad (KTMB), Perbadanan

Asset Keretapi (PAK), Jasmadu Sdn Berhad and MKH

staff.

Mr.Khong and Mr.Soo from the Property Development

Team 1 & 2 presented MKH’s award-winning Pelangi

Semenyih 2 township (The Edge Malaysia Affordable

Urban Housing Excellence Award 2014) and future Kajang

2 to the REHDA youth.

This Godfather of Property Forum series was a success

which ended with delicious light refreshment. We hope the

REHDA youth gained new perspectives and would bring

home ideas with them after the forum.

27 Nov 2014 – Organised by REHDA Youth, our Managing Director Tan Sri Eddy Chen was invited to share his

expertise, passion and views on the future of the property industry in the country and how it would help to

shape an organisation. The talk was held at the Kajang 2 sales gallery with REHDA Youth member, Mr Michele

Fu welcoming Tan Sri Eddy on stage.

Starting off with his experience in the property business, Tan Sri Eddy went on to share how Kajang was

transformed from a little small town to a bustling metropolitan town today, with the help of MKH in

rejuvenating the township throughout the 3 decades since 1979.

Tan Sri Eddy welcoming the REHDA youth

Groundbreaking Ceremony for New KTM at K2

The Godfather of Property Forum Series with REHDA Youth

www.mkhberhad.com Page 10

Thumbs up at the KTM groundbreaking ceremony

Audience listening attentively Property Team Heads sharing their expertise

Page 11: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

www.mkhberhad.com Page 11

Reaching Out - MKH Built Community Stalls for Vendors

YDP Noraini signing a mock certificate to mark the

official handover of keys to MDKS

The gerai had started operating since January this year and one could find a variety of food, beverages and

sundries in a more comfortable environment. Stall owners can now run their business with a peace of mind

compared to their past illegal and hazardous stalls operated along the buffer zone near the main road.

The plan was to relocate the vendors to a 1 acre land purposefully reserved by MDKS so businesses can

continue without worrying over sudden spot-checks by authorities. MKH contributed RM2 million in the

construction and after 9 months of getting clearance and approvals from utility agencies (IWK, TNB &

SYABAS), the stall complex was finally completed and able to take in and later on handed over to MDKS on

November 30 last year.

Besides that, Puncak Alam community can now drop

by at the new MDKS branch situated in this new

business complex for any issues or complaints,

instead of making a round trip to Kuala Selangor.

The relocation of the vendors has also resulted in an

improved traffic at the main junction. Not just that,

MKH has future plans to further improve accessibility

and enhance future traffic flows in this self-contained

township.

Drop by here if you are in Puncak Alam town! Tan Sri Eddy and MDKS at the ribbon-cutting ceremony

Handing over the gerai keys to MDKS

30 November 2014—Earning a living is hard, but

how many of us really understand the hardships of

working with the constant fear of your workplace

being taken away at any moment without notice?

Street stall owners in Puncak Alam no longer have to

worry now when they were handed over keys to their

new community complex at the ribbon-cutting

ceremony.

As part of our corporate social responsibility (CSR)

initiatives, MKH in collaboration with Majlis

Perbandanan Kuala Selangor (MDKS) had relocated

and built a community complex consisting of 25 stalls

(gerai) for the street stall owners.

An overview of the new community complex

Page 12: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

www.mkhberhad.com Page 12

Spotlights: Customer Relation & Management (CRM) Department

Customer journey does not end the moment our house is sold. Let’s hear from our Customer Relation &

Management department how they manage our customer expectations, thus increasing customer satisfaction.

Be courteous and polite

while attending to customers’ requests

Maintain work effectiveness

by responding and updating work progress on time.

WORDS OF WISDOM

CRM team consisting of 18 staff lead by Mr. Loke

CRM’s MAIN OBJECTIVES

The functions of CRM Department begins before the

‘Handing Over of Vacant Possession’ (HOVP) process,

both for the landed and strata properties. In this

process, CRM Department’s main scope is to inspect,

check and ensure all defects are rectified before

handing over the new property unit to the respective

home owner.

Upon handing over, CRM will continue to manage the

defect rectification works until the defect liability

period is over.

Besides that, CRM also coordinates with lawyers and

purchasers in conveyancing matters and auctions

including the formation of Joint Management Body

(JMB) in relation to strata properties.

NOTHING IS WITHOUT CHALLENGES

One of the challenges faced by the CRM

department is dealing with unreasonable customers,

because of the differences in perceptions and

expectations. However, Mr Loke believes life itself is

where people learn how to build relationships with

one another.

The team aims to have a good relationship with all

our customers because they believe that good

relationships with customers will be a great and

valuable goodwill earned for the developer.

CRM places more emphasis on handling the

emotional aspect of the customer because emotion

is real and something we cannot ignore.

Despite being equipped with impressive personal

credentials, they may not be important when

confronting with an emotional customer. The

paramount is to know how to guide the customer to

walk through the whole process, and do our best to

make sure he or she is happy with the end results.

“We believe that honesty is the best

policy, and thus under no circumstances

will we give empty promises to the

customers. We exercise our discretions in

dealing with issues of all kind. ”

CRM’s GOAL

To elevate MKH quality brand image to the next

level. CRM will continue to make every effort to

further enhance our customer service and build

stronger consumer-brand relationships and

customer life-time value.

To be an efficient

centre in providing

support for other

departments as well as

our customers.

Page 13: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Secret Santa Spreading Cheers

24 December 2014 – It was a great afternoon of fun and laughter as ‘Secret Santa’ got everyone in high

spirits at the annual Christmas party held at the Board Room of MKH office. Dressed in festive colours and

blue polka dots, it was a long-awaited occasion to put work aside and just enjoy the holiday!

Everyone just couldn’t wait seeing tables filled to the brim with fried chicken, pizzas to home-made

colourful pastries. They look extremely scrumptious! The highlight of the lunch was homemade pastries by

Ms Leong from the Accounts and Finance department which got everybody raved about it and came back in

seconds.

Besides the food, ladies in baby blue polka-dots was also another eye-catcher where ‘Polky - Dottie’ were

seen having a blast in the pantry with Christmas accessories to match the season of ho-ho-ho!

When the time came for the main event, the atmosphere was buzzed with excitement and anticipation of

finding out who would get her or his gift. So did anyone find out who your Secret Santa is?

With tummies filled and mystery gifts in hand, the event ended on a jolly note with everyone gathered for a

group photo to capture the happy moment.

The mystery gifts from Secret Santas

The Polka-dot gang Executive Chairman Tan Sri Alex Chen joining the candid

www.mkhberhad.com Page 13

Page 14: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

10 April 2015 - We have received a ‘Thank-you’ letter from Mr Fariz, who is a resident of Jalan Harmoni

11/3, Taman Harmoni, Semenyih. On behalf of the community, he expressed his appreciation and utmost

thanks on the following actions:

I. Fixing the broken fence where outside workers have been misusing it.

II. Removing the dried soil from our project site that was deposited in the drains of Jalan Harmoni 11/3

due to raining.

This reflects our employees’ commitment towards service excellence by going the extra mile and build life-

time customer value. Good job to our colleague’s quick action in rectifying the issue. Keep up the good work!

www.mkhberhad.com Page 14

Letter of Appreciation from Mr Fariz

Page 15: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

We are late for your birthday wishes, but our intentions

and emotions don’t stale.

Happy Birthday!

We picked snail mail. Hey, didn’t mean to be late!

January March ESNI BIN SURIAH ARMUGAM A/L YEKAMBARAM AZMAN BIN ZAKARIA

HO PUI LEE CHANG SONG TAR CHONG CHIN THYE HOH POOI FUN CHONG WAI KEEN MOHD AZIZ SHAH JAI

JALIL BIN JOHARI GOH CHOON SENG HO HON CHANG KAMSIAH BINTI HUSAIN KAMARUL BAHARI BIN MOHD ALI KHAIROYL'AKMAL BIN DAHARI

KEE KWEE CHUAN LEE YING YING LEONG CHEAR PEI

KHAIRUN NAJWA BINTI HASSAN BASRI

EZATUL SHAHREEN BINTI ABDUL KARIM

NURULANIS BINTI AHMAD @ MOHAMED

KHONG WEI CHUNG ROZIMAH BINTI AHMAD SIA THIAN FUI MAHIZAN BIN ZAMRI PON MEI KUEN SOH SIM SIM

MOHD DASUKI BIN CHE MOOD MOHD NOOR BIN YEM TAN XIAO XING MOHD ISA BIN YUSOF ROHAIDA BINTI MOHD NOOR TEO GUAN KIANG

MUHAMMAD ISA BIN WAGIMAN NINIM @ NORHANIM BINTI MAJUIN WONG SHIAU CHIN NIK NUR FARAHIYAH BINTI ABDUL

RAHMAN LOH CHOA MENG YANG KATIRA BINTI MOHAMAD

MOHAIYANI NORAZMI BIN HARUN LOH HAN CHIUN YAP PUI MUN

SALINAH BINTI NORDIN MASLINDA BINTI MANAP YONG LEE YUNG

SUBRAMANIAM A/L BATUMALAI MAT DIAH BIN DARIL

SUHAILA BINTI OTHMAN April TAN KWEE LAN CHEAH EE VON MOHD FAIZAL BIN MD SAAD

MOHD ZAINAL ARIFFIN BIN OSMAN MOHD KHAIRY IZLAN BIN

TUMERAN

February CHIA GEK KOOI MOHD ZAHARI BIN IBRAHIM

AHMAD TARMIMI BIN ABDUL AZIZ CHIN MUI KIEN CHEN YING @ CHIN YING

BOO AI LING GAN KIM HOWA NG KIN KHEUN FARUL AFFENDY BIN RAHIMAN HAIRUL NIZAM BIN MOHAMED

SHALIKIN THRAWATHA A/P KULANTHAIVELU

HALIMAH BINTI ALI HASHIM BIN ISMAIL NOR SYAZANA BINTI NOR SUKRI KHAIRUNNISA BINTI AHMAD JAMILAH BINTI ABDULLAH RAHMAH BINTI MAT TAMIN

KHO MEI CHOO JOGULU A/L SANNASE SIT CHEE KOON KOH PEI SHI (YUKI) KAMALADEWI A/P KARUPIAH TAN WAN SAN

LAI YENG YENG KEE SIEW KIM NOR KAMEELA BINTI TUMIRAN MOHD NURASLAM BIN AHMAD LAM WAI CHEE WEE HAN SWAN

MOHD RUSHDI BIN MOHD NAGUIB MOHAMMAD BIN MAIDON YONG THONG SENG

MUHAMMAD FIZREE BIN MUZAM May NIRMALA A/P KUPPUSAMY AHMAD AFFANDI BIN ABD MAJID MOHD ASYRAF BIN SELAMAT

NOR HASZALINA BINTI OTHMAN KHOR SOR BEE LOKE PANG KEONG NURUL BADRIYAH BINTI ZAKARIA CH'NG SWEE HONG ZAMZUKI BIN KADZIM

NURUL UMAIRAH BINTI MOHD SAPIAN

MOHD HASMAWI BIN ABDUL RASHID

MOHD FAKRUL ADLI BIN ABDUL RAZAK

ONG HEE SIONG LIM JIA YI AZLINA BINTI ABU BAKAR OTHMAN BIN SONOH LIM POH HAN THAILAMMAI A/P RASSAN

SHAIK MOHD SHASZARI BIN SHAIK SULAIMAN MOHD YUSRIZAL BIN MOHD YUSOF

MUHAMMAD IZZATT BIN SHAMSUDDIN

TAJOL AZMI BIN ZULKIFLI NG JIA SHIN ONG SIAU HUI

TNAH SENG HUAT ZAITUN BINTI BANGI NURHIDAYU BINTI ABDUL LATIF

WONG KAM WENG WONG CHUEN SIEW

Birthday Greetings

www.mkhberhad.com Page 15

Page 16: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Sam walks into his boss’s office.

“Sir, I’ll be straight with you, I know

the economy isn’t great, but I have

over three companies after me, and I

would like to respectfully ask for a

raise.”

After a few minutes of haggling the

boss finally agrees to a 5% raise, and

Sam happily gets up to leave.

“By the way,” asks the boss as Sam is

getting up, “which three companies

are after you?”

“The electric company, water company,

and phone company,” Sam replied.

Take a break!

Bank Account

Imagine there is a bank, which credits your account

each morning with RM 86,400.

It carries over NO balance from day to day, allows

you to keep NO cash balance, and every evening

cancels whatever part of the amount you had failed

to use during the day.

What would you do?

Draw out every cent, of course!

Well, everyone has such a bank.

Its name is Time.

Every morning, it credits you with 86,400 seconds.

Every night it writes off, and whatever time you

have failed to make good use of is lost.

It carries over NO balance and allows NO overdraft.

Each day it opens a new account for you. Each night

it burns the records of the day. If you fail to use the

day's deposits, the loss is yours.

There is no going back.

There is no drawing against the "tomorrow”.

Therefore, there is never not enough time or too

much time. Time management is decided by us

alone and nobody else.

It is never the case of us not having enough time to

do things, but the case of whether we want to do it.

Hands in general can carry a lot of tension.

When there’s no professional masseuse in

sight, try DIY a hand massage for instant

relaxation!

Benefits: Calms a pounding heart.

Best for people who spend a lot of

time typing on a keyboard.

1. Apply some lotion on your hand

2. Start kneading the base of the muscle

under the thumb to relieve stress in the

shoulders, neck, and scalp.

Little Office TIPS

“A good character is the best

tombstone. Those who loved you and were

helped by you will remember you when

forget-me-nots have withered. Carve your

name on hearts, not on marble.”

www.mkhberhad.com Page 16

Page 17: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

Biz Brief

www.mkhberhad.com Page 17

Five Tier 2 developers make bid for Kwasa Land’s

next residential development R2-1

Condensed from The Star, 5 May 2015

At the close of the R2-1 RFP tender last week, five pre-

qualified Tier 2 developers made a bid for Kwasa Land’s

next residential development in Kwasa Damansara.

Among the developers whose bids were received

included Johor Land Berhad, MKH Berhad, Naza TTDI

Sdn Bhd, Paramount Corporation Berhad, and TH Properties Sdn Bhd.

The RFP called for a partner for a proposed residential

development of a land area measuring 12.7 acres identified as Project R2-1 based on the approved

‘Kebenaran Merancang’.

The township development is opened to three categories of developers for participation in various partnerships

with Kwasa Land. The three tiers are:

Tier 1 – large scale companies with shareholders or paid up capital of RM1 billion and above

Tier 2 – companies with shareholders’ funds or paid up

capital of RM300 million and above Tier 3 – Bumiputera companies with shareholders’ funds

or paid up capital of RM1million and above.

Developer hosts triple celebration condensed from The Star, 2 March 2015 Property developer MKH Bhd hosted a soiree to mark

three happy occasions. Other than Chinese New Year, the group also celebrated the grand finale of the MKH

Treasures You property carnival as well as the opening of

its Kajang East life-style residences sales gallery.

During the event, MKH awarded three lucky winners – Liew Jian Hua, Ang Chee Guan and Dr Abdul Halim Aziz –

with a new MKH Boulevard service apartment, a Honda

CRV vehicle and a Toyota Vios respectively. The winners had earlier purchased properties during the carnival,

which offered buyers some RM10mil worth of prizes.

“The carnival is our way of giving back to our buyers, to thank them for their support and for being with us for 36

years as we strive to deliver value,” said special assistant

to MKH executive chairman Datuk Kenneth Chen.

MKH recorded RM572mil in property sales during the six-month property carnival, which took place from March to

August 2014. The figure largely contributed to the

group’s 41% increase in sales, which totaled RM820mil as of Sept 30, 2014. The launch of Kajang East sales gallery

also attracted hundreds of prospective buyers.

MKH optimistic of meeting RM850m sales target

condensed from The Edge Financial Daily, 6 March 2015 MKH Bhd has set an internal sales target of RM850

million for its property development business for the

financial year ending Sept 30, 2015 (FY15).

Despite the current property slowdown, the sales target

is a 60.79% increment to the group’s FY14 property sales

of RM52.63 million.

For FY15, managing director Tan Sri Eddy Chen Lok Loi

said the group’s property sales would mainly be driven by

demand for affordable housing, as catered by its HillPark

project in Shah Alam, with a GDV of about RM366 million.

The project is slated to be launched soon.

“We will also focus more on affordable housing both in

Kajang-Semenyih and greater KL for FY15 launches,” he

said.

MKH will continue to pay dividend to shareholders in

FY15. The Group’s shares closed one sen lower to

RM2.88 yesterday, giving it a market capitalization of

RM1.21 billion.

MKH’s latest project Cherry III enjoys 85% take-

up upon launch condensed from The Edge Financial Daily, 6 March 2015

MKH Bhd’s latest township, Hillpark@Shah Alam North

saw its Cherry III product achieve 85% take-up of the

236 units sold during the launch last week.

Cherry III are 2-storey link homes with built-up with the

size of 20ft by 80ft; priced from RM540,000 and carrying

an estimated GDV of RM116 million.

Hillpark@Shah Alam North is a RM1.3 billion township

located on 550 acres (222ha) of leasehold land in Puncak

Alam that features 50 acres of greenery for its residents

to enjoy as well as neighborhood parks to be built in each

precinct.

In conjunction with the launch and Chinese New Year

celebrations, Hillpark Avenue (Phase 11) was previewed;

compromising of 2- and 3-storey shop offices in various

sizes at starting price of RM1.2 million.

Hillpark Avenue received strong interest during the

preview. Other upcoming launches to this new eco-

themed township this year include Meranti (Phase 3) that

features 2-storey link homes.

Page 18: beats - MKH Berhadnewsitestaging.mkhberhad.com/wp-content/uploads/2015/09/... · 2015-11-21 · organised a ‘Sambutan Balik’ at the Prescott Metro Inn Ballroom ... beats Tan Sri

‘Work hard, be kind, and amazing things will

happen.’

Conan O'Brien

‘Optimism is the faith that leads to

achievement. Nothing can be done without

hope and confidence.’

Helen Keller

‘Coming together is a beginning; keeping

together is progress; working together is

success.’

Henry Ford

MKH Beats Editorial Team

Editor: Irene Ang

Design/Photographer/Contents:

Corporate Communications Team

Contributors:

Project Development & Teams

Corporate Finance & Accounts

CRM Department

HR & Admin Department

Sales & Marketing Department

Speak Up and Win an MKH PowerBank!

Yes, Write to us at MKH Beats! Share your thoughts, fill us in on what's happening in your team,

and express yourself via stories or jokes that'll make our day.

Whatever it is, tell us! The best contributor will be rewarded with a cool MKH Powerbank worth RM90.

Hit the keyboards and shoot an email to us at

[email protected] ASAP!

Quotes

www.mkhberhad.com Page 18

181891818118