becoming a great place
DESCRIPTION
Guide your organization to Employer of Choice status!TRANSCRIPT
Becoming a Great Place
A Roadmap to Employer of Choice Status
– TRUST is key:• Trust is the capital that sustains an
organization in challenging times.• Listening builds understanding and
understanding builds trust.
– Respond to the uniqueness of the workforce:• The blend of job categories, gender and age
must be considered. – For example: Younger generations are less
willing to put family and self in second place.
Great Attributes
– Model, don’t match:• Gather ideas from the best, but avoid the
temptation to copycat.• Test ideas and concepts with key groups of
employees – this also helps to build trust.
– Maslow’s Hierarchy does matter:• Before any unique and creative programs are
implemented, ensure that base pay and basic benefits are competitive.
Great Attributes
The Great Strategy
– Assess your present status:• Employee focus groups are a valuable way to
take the pulse of your workforce.
• Review exit interview data.
• Review customer feedback.
– Seek trends, not names:• Assess information from various data sources;
identify trends and common themes.
The Leap to Great
– Avoid the temptation to fix too much at once:• Pick one or two initiatives, focus on success.
• Explain why other ideas are not being pursued – or are a lower priority.
– Communicate, Communicate:• Outline your strategy and reasons for it.
• Provide frequent, high-level feedback to employees.
Great Sustainability– Involve employees:
• Use task forces and teams to assist with implementation.
• Glitches are inevitable – seek feedback and quickly address concerns.
– It’s a Journey, not a trip:• The commitment is long term.
• Listening, responding and communicating must become a part of the fabric of the organization.
PROS • Instant gratification
• Useful for all• Conveys appreciation• Can reward longevity and performance• Easy concept to understand• Critical need in this economic climate
…And so the debate continues….
CONS • Keep up with the Jones’
• Fuels internal struggles (unless exactly equal)• Spent and forgotten• Taxes• Never enough
A Word About Cash as a Motivator
Summary
• Every organization has the chance to be Great.
• Understanding your workforce, listening and building trust are key.
• Adapt, don’t copy.
• It’s a Journey, not a trip. Becoming great takes time and a long-term focus.