becoming a library advocate a presentation for the mortenson center associates presenter: stephanie...
TRANSCRIPT
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Becoming a Library Advocate
A Presentation for the Mortenson Center Associates
Presenter: Stephanie Vance
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Topics
What is Advocacy? Why Advocate? Six Basic Advocacy Steps Practice Makes Perfect! The One Little Thing That Makes ALL the
Difference
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What is Advocacy?
Thoughts?
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Why Advocate?
Gain Attention and __________________ Increase __________________________ Help _____________________________
understand the benefits of libraries
And, most important
Everyone Else Is!
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Six Critical Steps for Advocacy
1. What do you want?
2. Who should you ask?
3. Who should do the asking?
4. What is your message?
5. How should you deliver your message?
6. How should you follow-up?
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Step OneWhat Do You Want?
The Problem with “Educating”
Define the Goal– Repair / replace
facilities– More computers– More staff (for more
hours)– More recognition
Expressing that Goal– Specific and measurable
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Step Two: Who Should You Ask
• What is the “chain of command”?
• Who makes the decisions?• Is there more than one avenue
or audience?• University leadership• Policy makers• Opinion leaders• Students• General public
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Step Two (continued)Who Should You Ask
Once you’ve figured out the chain of command, you’ll know who your audience is. Now you need to figure out:
•What (or who) influences them?•If policy makers, how did they get into office?•If policy makers, what jurisdiction do they serve?•What are their personal interests?•Personal relationship to libraries?
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Step Two: Who Should You Ask?
What will you learn about your audience?
1.
2.
3.
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Step Three Who Should do the Asking?
Who is best to deliver your message? (sometimes it’s not you!)
Build a list based on your knowledge of the audience
Identifying coalition partners Approaching coalition partners Utilizing coalition partners
Brainstorm about potential partners!
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Step Four: What is Your Message?
Developing a winning message: what resonates
– Useful and relevant facts, figures and statistics– Personal, thoughtful messages that bring the
issue alive– Being specific– Brevity– Connections to interest / passions of audience
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Let’s Practice!
What’s Your Message?
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Step Five: How to Deliver the Message
Direct and Indirect
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Plan of Action: Delivering the Message
Direct– Meetings / site visits– Public hearings– E-mail– Written communications– Phone
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Plan of Action: Delivering the Message
Indirect– Events– The media
Earned media Paid media
– Communications in which you are the conduit Petitions E-mail campaigns
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One Terrific Technique For Delivering the Message
Site Visits
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How to set up a GREAT site visit
Decide who to invite Sketch out a plan Issue invitation Logistics Recording the event
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Site Visits
What Are YOUR Ideas?
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Step Six: How to Follow-Up
There’s one thing that always works in advocacy…
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The One Little Thing That Makes ALL the Difference
Persistence
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Persistence
Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and Determination alone are omnipotent. The slogan “Press On”, has solved and will always solve the problems of the human race.
Calvin Coolidge
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Or, for the more “Zen” oriented…
Persistence can grind an iron beam down into a needle.
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Ideas for Follow-Up
Working with the Mortenson Center and professional organizations
Ask, ask and ask again Go for the “easy” ask when dealing with
opposition Build long-term relationships What to do when it’s all falling apart…
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The Five Minute Action Plan
Based on everything we’ve discussed, what three things will you do in the next six months to advocate for your library?
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The Advocacy Pledge
Repeat after me…
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Contact Information
Stephanie Vance
Advocacy Associates
1640 19th St., NW
Second Floor
Washington, DC 20009
(202) 234-1353
www.advocacyassociates.com