becoming open behind closed doors
TRANSCRIPT
Becoming OpenBehind Closed Doors
Stratos FilalithisHead (Acting) of IS LTW Website &
Communications
IS LTW Website & Communications
• University Website• University Web Search• User Training & Support• Community Management• UX & Digital Strategy Consultancy &
Research• Technical Solutions Implementation
What we ‘re trying to get away from
IS Polopoly Service
UWP-led, centrally managed website
framework
IS Drupal Service
Unit X
Event
Y
Project
Z
Other Platforms & Services
SchoolB
SchoolA
InstituteC
University Website (EdWeb)
• Front-end (http://www.ed.ac.uk)• Back-end Web Content Management System• EdWeb Distribution• Powered by Drupal
• EdWeb Change Management (CAB)
EdGEL• Digital Design Framework, similar to
http://www.bbc.co.uk/gel• Sets standards for
– Graphic Design Elements– Enterprise-level Branding– UX– Accessibility– Technical delivery
• Powered by Twitter Bootstrap
What we had planned for
Central Infrastructure
IS-led, centrally managed website
framework
Local Infrastructure
CollegeZ
Supported EdWeb Core
SchoolB
Local Code Development
Central Training & Support Local Training & Support
Central User Administration Local User Administration
EdGEL Local Theming & Styling
EdWeb Distribution
Unit X
EventY
SchoolA
What if…– There was a public service road map to help people identify the future?– Service/College/School feature prioritisation could feed into a master list
of prioritised requirements?– System enhancement costs could be shared in all parts of the University?– There were clear change processes allowing direct user feedback?– Developers could code locally to feed into the central system?– We shared knowledge & experience?– We stopped resolving issues in isolation, eliminating duplicate effort?– Move away from our silos and work together?
https://www.pinterest.com/pin/402790760400639619/
Workshops
EdWebCollaborativeFramework
* work in progress *
–
EdWeb Code Sprint• Sprinting towards
a new goal (blog post): http://edin.ac/2bLX3hr
Next steps• Map areas of focus
• Service-led• Community-led
• Secure funding (always helpful)• Engage relevant stakeholders to pilot processes
• Continue to think/act/plan in the same way…• Being open & review often
