becton dickinson: designing the new strategic, operational, and financial planning process

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  • 7/23/2019 Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process

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    J.Shivalkar

    CaseAnalysis ofBecton Dickinson: Designing the New Strategic,

    Operational, and Financial Planning Process

    (a)Role Of SOF Process

    Strategy:

    In existence, the strategy of the company will be reviewed sector wise and there

    should be development in that process which will help managers identify best

    strategic options.

    The strategy should work on the goals, issues and tactics of the company and

    the environment should be open communication between corporate and business

    units.

    Operation:

    The bureaucratic process in a matrix organisation structure like Beckton

    Dickinson should be decreased so that planning cycle will take less time. Operational

    control and implementation should be managed at lowest possible level.

    Finance:

    Currently estimation of profit and loss from each business unit has to be submitted.

    The financial trends of these will be reviewed and informal feedback will be provided

    by sector presidents to the each business unit. Here business units are more

    accountable than the worldwide teams.

    Both business units as well as world-wide teams should be accountable in a

    matrix organisation structure of Beckton Dickinson. Planning should include non-

    financial goals also.

    (b)

    Element to retain

    Communication from corporate to business managers specifying performance

    expectations for the upcoming planning period because this process had been

    evolving for over twenty years and it has been deeply attached to the culture of the

    employees working in Beckton Dickinson.

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