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23rd Annual Schedulers & Dispatchers Conference San Diego, CA – January 15th – 18th, 2012 BEGINNING SCHEDULING PART 135 MONDAY, JANUARY 16, 2012 1015 – 1145 SPEAKERS KATHY LARSEN, ATLANTIC AVIATION PDX CASE MAY, SATURN AVIATION MICHAELLE OLSON, GLOBAL AVIATION, INC.

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23rd Annual Schedulers & Dispatchers ConferenceSan Diego, CA – January 15th – 18th, 2012

BEGINNING SCHEDULING PART 135MONDAY, JANUARY 16, 2012

1015 – 1145

SPEAKERS

KATHY LARSEN, ATLANTIC AVIATION PDX

CASE MAY, SATURN AVIATION

MICHAELLE OLSON, GLOBAL AVIATION, INC.

Resource Management

• Get to know your aircraft

• Seating capacity

• Catering capabilities

• Minimum runway length

• Max fuel duration

2

Crew Resources

• Who fly’s which aircraft and in what capacity?

• Are they dedicated to a plane or are you choosing from a pool ofpilots?

• Are they current in the aircraft?

• Is the flight in compliance with 135 crew duty/rest regulations?

• Are they day/night current?

3

What do we do NOW?

• Crew sickness or emergencies while on a flight

• Eating separate meals

• Unexpected maintenance

• At base

• Off base

4

135 vs 91 VFR & IFR Differences

• Weather reporting.

• IFR and VFR flight plans.

• What are they and why do I need to know?

• Fuel allocations IFR vs VFR

5

Working with the FAA & TSA

• FAA 135 Compliance Reporting

• TSA No-fly & Selectee lists

6

135 Company Operations Manual

• Regulations – what’s required to be in the manual?

• Responsibilities for Operational Control

• Overview of each segment of the manual.

§ 135.21-23 FAA Regulations & Company Policy

7

Operations Manual Requirements

• Company personnel

• Duties & responsibilities

• DO, Chief Pilot, DOM, Training manager, Flight Scheduler,PIC/SIC

• Operational control including flight following

• Alternate airport policies and operating under

• Adverse conditions (weather, turbulence, etc.)

• Maintenance ferry flights

• Overwater operations

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Operations Manual Requirements

• Weight & balance for passengers & cargo

• Maintenance away from base

• Reporting mechanical irregularities

• Accident notification requirements

• Flight locating procedures

• Fueling procedures

• Minimum Equipment List : What is it? How do I use it?

• Hazmat

9

Security Procedures

• Flight crew identification badges

• Aircraft security

• Unattended aircraft

• Airport security gates

• Hi-Jacking attempts

• Carrying or transporting firearms

10

Records Management

• Length of time to keep pilot records, weight & balance reportsand aircraft records

• FAA access to records

• Correcting faulty records

• Accident reporting procedures and record keeping

11

Basic 135 Regulations

• Company operations manual

• Operational Control (FAA A008)

• Flight & Duty time limitations

• Crew currency

• Crew rest

• A/C tracking and recordkeeping

• FAA approved weather reporting

• Weather approaches

• Runway info and limitations

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Basic 135 Regulations

• Company operations manual

• Operational Control (FAA A008)

• Flight & Duty time limitations

• Crew currency

• Crew rest

• A/C tracking and recordkeeping

• FAA approved weather reporting

• Weather approaches

• Runway info and limitaions

13

Helpful Resources

• FAR/AIM (http://ecfr.gpoaccess.gov)

• AC-U-KWIK (www.acukwik.com)

• The Air Charter Guide (www.aircharterguid.com)

• Notices to Airmen Domestic/International (www.faa.gov/NTAP)

14

Operational Control

• §135.77 Responsibility for operational control.

• Each certificate holder is responsible for

• operational control and shall list, in the

• manual required by §135.21, the name

• and title of each person authorized by it

• to exercise operational control.

15

Flight and Duty Time

• § 135.243-247

• CREW DUTY TIME FAR• – 14 hours – two pilot crew• – 18 hours – three pilot crew• – 20 hours – four pilot crew

• – FLIGHT TIME• – 10 hours – two pilot crew• – 12 hours – three pilot crew• – 16 hours – four pilot crew

• Each crew member is limited to: 500 hrs. per quarter, 800 hrs.any two consecutive quarters and 1400 hours in a calendar year

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Crew Currency

• § 135.243-247

• 3 takeoffs and landing to a full stop during the period beginning 1hour before sunrise in at least one type of aircraft the pilot seeksto operate

• Must hold valid commercial pilot certificate with appropriate typerating, have logged 15 hrs. flight time the type of aircraft withinthe preceding 90 days

• Alternate method for night currency is met by completion of anapproved simulator training program

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Crew Rest

• § 135.273

• 10 hours in between flight assignments

• 11 hours if flight time exceeded by no more than 30 min.

• 12 hours if flight time exceeded by more than 30 but not morethan 60 min.

• 16 hours if flight time exceeded by more than 60 min

• Far 135.273 addresses duty & rest times for flight attendant

• Crews are required to have 13 scheduled days off percalendar quarter

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A/C Tracking and Recordkeeping

• § 135.63 : Flight location requirements

• Flight following sources (Flt explorer, fltplan.com,flightaware.com

• § 135.79 : Recordkeeping Requirements

– Operating Certificate

– Operations Specifications

– Current list of available A/C (D085)

– Pilot records

– Load manifest for each trip

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Weather Reporting and Approaches

• § 135.78

• ATIS, ASOS or other automated reporting resource

• ILS, WAS, VFR, etc.

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Runway Info and Limitations

• § 135.225

• Runway length

• Runway elevation

• Type(s) of fuel available

• Services available : De-icing, hangar, customs, rental car, etc.

• Runway limitationsPart 135 is based on the limitations of the aircraftplus 60% for landing (80% for Eligible On Demand)

If the runway is contaminated thenwe need to add an additional 15%If the weather is 4000ft RVR then you needto add an additional 15%

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Part 135 Accounting Practices

• Quoting

• Fuel

• Invoicing

• Auditing

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Invoicing

• Verify all expenses have been accounted for

– Catering, ground transportation, FBO fees, landing/airport fees,de-icing, hangar, etc.

– Deviation in trip, change in pCompare quote with flight log

– passenger count, etc.

• Tax– FET (7.5%-passenger, 6.5%-cargo)– Segment fees ($3.70/passenger/leg)– Rural airport exemption– International fees including Hawaii and Alaska

• Visit IRS website for complete guide on air transport tax.

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Auditing

• Fuel purchases

• - Ensure amount on fuel tickets match receipts

- Verify price paid vs. price quoted

• Verify type of payment used by crew

• Finalize payment with customer

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International Operations

• Check requirements for Normal, Relief, Augmented Crews

• Verify Crew Passports & Visa are current

• Vet w/ TSA (Min of 48 hours prior to dispatch)

• First Class Medical for International Trips – ICAO Requirement

• “10 in 24 Hour” Check – 135.267 (1-2 Pilots) & 135.269 (3-4Pilots)

• Verify Rest & Duty with itinerary – 135.267 (1-2 Pilots) & 135.269(3-4 Pilots)

• Required Immunizations

Crew Checklist

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Itinerary / Airports : Checklist

• Confirm closest Airport to meeting location

• Confirm Airport of Entry / Departure, PPR, Customs Available &Hours

• US Airports & Customs – Know types (Intl, Landing Rights,Designated & User Fee )

• Check NOTAMS

• Services: Maintenance, Hangar, Tow Bar De-Icing, Fuel,Catering, Water & Ice & Payment Method

• English Speaking Tower & Handler

• Meets Aircraft Landing Requirements (135 Minimums)

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Aircraft Available to Dispatch

• US Customs Decal current

• Maintenance Due Items – (135) Approved MEL per OperationsSpecifications

D-095

• Longer Trips – Aircraft Range Suitable to mission?

• Longer Hours – Are they available – check with Maintenance

Checklist

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Service Provider : Checklist

• Advise of Itinerary, Crew and Passenger details

• Request Airport / Country Information

• Landing & Overflight Permits & Slots

• Insurance Requirements (Mexico, Brazil, Hong Kong, etc)

• Geo-Political Climate, Security Available

• Passport & Visa Requirements

• Fuel Arrangements

• Flight Plans & WX

• Customs, Agricultural (Insecticide) & Immigration Arrangements& Requirements

• Crew Hotel and Ground Transportation

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Passenger : Checklist

• Full Name

• DOB, City, State & Country of Birth

• Passport #, Issue & Expiration Date

• Nationality

• Address in while in US if NOT a US Citizen

• Visa’s as required

• Add to Overflight Permit if needed

• Visa Waiver Program / ESTA Authorization Form (135)

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Checklist

Catering

• Hotels vs. local caterers

• Payment Arrangements

Ground Transportation

• Local Handler to provide/Arrange

• Taxi’s and/or Town Cars

• Rental cars - What is your Company Policy?

Financial

• Credit cards, Handler credit available / arranged

• Cash and/or Traveler’s Checks

• Letter of Credit

• AOC & V.A.T. Exemption Certificate as required (France) (135)

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TSA & Customs : Handler or House

If Handler – provide all required information

If In House:

• Check Passengers & Crew against No Fly List – (TSA 135Requirement)

• General Declaration – Inbound & Outbound

• CANPASS – Fax and call ahead minimum 2 hours prior (15 orless / includes Crew & Passengers, 24 HR Notification, Arrangedwith Local Office)

• eApis Transmission Rule of thumb is 60 minutes – 23 hours out,**If filing 135 out Must file 135 in

• Call Customs Office to confirm receipt of fax

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Miscellaneous Checklist Items

• Aircraft Phone Numbers (Know them and verifying operational)

• Verify the Cabotage Rules per Country – (135)

• Crew ID Badges (Handler)

• EU Emissions Trading Scheme – Watch for updates

• International cell phone for Crew

• Ensure Aircraft has an Letter of Authorization for RVSM (91)

• Ensure Aircraft listed on D092 (Approved Aircraft to Operate inRVSM Airspace – 135)

• Life Raft onboard

• Verify lead time required for changes to permits – adding apassenger (135)

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Aircraft Book

Trip Sheet

• Final Copy

Flight Plans

• Internal or through a Handler

Fuel

• Internal or through a Handler

Outbound Customs Documents

• General Declaration

• eApis Transmission and Email Confirmation (can use NBAA,CBP Website, Company Software, Handler)

• CANPASS (If applicable)

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Aircraft Book

Inbound Customs Documents

• General Declaration

• eApis Transmission and Email Confirmation (can use NBAA,CBP Website, Company Software, Handler)

• Overflight Permit

• CBP Payment Form & Receipts (If previously arranged)

Aircraft Documents –

• Aircraft Registration

• Aircraft Airworthiness Certificate

• Aircraft Noise Certificate (May be Required)

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Aircraft Book

• Flight Data Monitoring Letter

• SMS Certificate

• Aircraft Importation Documentation

• Required Maintenance Documents (i.e. Service Bulletins, Logs,etc.)

Aircraft Documents

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Aircraft Book : Documents

Crew Documents –

• Pilot Certificate

• Passport (Verify passport the pilot will have with him!)

• Medical Certificate (ICAO requires First Class)

• Radio License (Some Countries may Require)

• Visa (If required)

Company Documents –

• Notarized Air Carrier Certificate – (Operations Specification

A999-1) as well as color copy of FAA isssued Certificate

36

Aircraft Book : Documents

Company Documents, contd.

• US Customs Bond

• Audit Certificates including ISBAO

• OST Form 4507 (Air Taxi Operator Registration)

• D-085 (Aircraft Listing)

• A001 (Ops Specs Issuance & Applicability)

• A003 (Airplane Authorization – approved aircraft configurationsand operations)

• B050 (Authorized Areas of Enroute Operations, Limitations andProvisions)

37

Aircraft Book : Documents

Insurance Documents?

• OST Form 6410 (U.S. Air Carriers – Certificate of Insurance)

• Worldwide

• Canadian

• Mexican (If Applicable – MUST be color copy of original) 91 AND135 versions

• European (Verify if Country Specific is Required – i.e. Italy &Germany)

• Other (Check with your Handler – i.e. Brazil & Hong Kong)

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Aircraft Book

Passenger Information

• Full Legal Name (No Middle Initials)

• Date of Birth

• City, State & Country of Birth

• Passport Number

• Passport Issue and Expiration Date

• Visas (If Applicable)

• Work Permits (If Applicable)

• ESTA Authorization Form / Visa Waiver Program

• If NOT a US Citizen – Address while in the US

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Aircraft BookAirport / Country Information

• Airport / Country Report from your Handler

• Documents required for entry - Example: For Hong Kong

• TCAS Letter, DCA Form 122 – “Application for Permission toOperate Non-Scheduled Svcs”

• Aerodrome Operating Minima (BOTH Runways)

• Australia Transport Security Program

Visa Waiver Program – (135)

• Application Approval Letter

• Approved Form I-775 (Agreement with US Customs BorderProtection)

• Approved Form I-420 (Agreement with Immigration &Naturalization Service and US Department of Justice)

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Aircraft Book

Visa Waiver Program, contd.

• Initial Application to include Tax ID Letter, E-Ticket Example & AirCarrier Certificate)

• CBP Forms I-94W (Green – to be completed by Passenger)

Importation of the Aircraft into the EU

• To Complete Importation Contact FBO’s at London Luton, FaxRequired Documents Ahead of Time, Less than 3 hours on theground and < $1,000

• 2 copies of the Letter of Importation (English and French)

• Copy of the Import Entry

• Copy of Original C88 Form

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Aircraft Book

Overflight Permits

• Single Trip, Fleet, & Overflight Waiver (One Time Entry - TSA IntlWaiver Request Form)

• Application for Exemption from Special Landing Requirements(Multiple Entries - CPB Form 442)

• Approved “Overflight Exemption Request” Letter

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Helpful Resources

• AC-U-KWIK www.acukwik.com

• The Air Charter Guide www.aircharteguide.com

• Airport Locator www.univ-wea.com

• Air Traffic Control System www.fly.faa.gov/faa/usmap.jsp

• AOPA Guide www.aopa.org/airports

• ASRS http://asrs.arc.nasa.gov/

• AUGUR – GPS http://augur.ecacnav.com/augur/app/home

• CDC – Traveler’s Health www.cdc.gov/travel/index.htm

• EGPWS www.egpws.com

• Eurocontrol www.eurocontrol.be

• European Aviation Weather http://euro.wx.propilots.net/

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Helpful Resources

• FAA Registration http://registry.faa.gov/aircraftinquiry/FAA

• FAA RVSM site www.faa.gov/ats/ato/rvsm1.htm

• ICAO www.icao.int/

• Int’l Flight Info Manual www.faa.gov/ats/aat/ifim/ifim1tc.htm

• Jane’s Airport & Handling Agents www.jaha.janes.com

• Naval Observatory Clock http://tycho.usno.navy.mil/cgi-bin/anim

• NBAA www.nbaa.org

• North Atlantic Tracks www.notams.jcs.mil/common/nat.html

• Notices to Airmen Dom/Intl www.faa.gov/NTAP

• Ntnl Aeronautical Charting Offchttp://naco.faa.gov/index.asp?xml=naco/index

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Helpful Resources• Restrictions – Int’l Aviation www.faa.gov/airports airtraffic

• Solar Storms – Radiation http://sec.noaa.gov/today.html

• State Department Travel http://travel.state.gov

• Time Zone Converter www.timezoneconverter.com/index.shtml

• U.S. Customs – Traveler Info http://www.cbp.gov

• Universal Currency Calculator www.xe.net/ucc/

• Visa & Passport Requirements www.g3visas.com

• Wordwide Holidays www.appstudio.net/publicholidays.htm

• FAR/AIM

• Jeppesen

• Travel Information Manual

• International Flight Information Manual

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Questions ????

• PLEASE WAIT UNTIL YOU GET THE MICROPHONE TO ASKYOUR QUESTIONS.

• THANK YOU FOR ATTENDING

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