behavior based safety2012 16dc8fb81e9fa
TRANSCRIPT
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Behavior Based SafetyMethods of Positive Inuence, An AttitudeChange
Col Bob Diduch, National Safety Ocer
Mr! Chris "a##, CAP$%SA& Director ofSafety
Mr! &ran' (iri', N") Safety
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A& Acade#y *rad
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Alas'an *ro+n
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Alas'an *ro+n
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Alas'a &lo+n %"$-. /SSS
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"ighly Infor#ative
Safet
y
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So No Slee0ing
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Safety .eadershi0
.eaders should have an e1ective safety 0rogra# that2
3 Puts the #e#ber in control of safety
3 Addresses the cause of #ost #isha0s
3 *oes beyond co##on sense
3 &ocuses evaluation on the right nu#bers
3 Increases 0ersonal res0onsibility for safety
3 Builds 0ositive attitudes
3 Increases involve#ent and creativity
3 &acilitates tea#+or'
3 4eaches and 0ro#otes 0rocess thin'ing
3 Shifts safety fro# 0riority to value
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Puts the Me#ber in Control of Safety
3 .ets you 5CAP #e#bers6 #a'e decisions
3 Doesn7t have unnecessary barriers
3 Ma'es you feel li'e you can #a'e a di1erence
3 A +or' s#arter vs! +or' harder a00roach
Puts you in control of 'ee0ing yourself safe, your friendssafe, and your fello+ CAP tea# #e#bers safe!
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8or' S#arter
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Not "arder
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Addresses the Causes of Most Misha0s
3 &ocuses on at$ris' behaviors
3 "el0s i#0rove attitudes, encourages and su00orts
3 &ocuses on behavior in a caring +ay
3 Doesn7t force behavior changes
8ith this a00roach it +ill hel0 our #e#bers i#0rove
their safe behaviors because they choose to! In acaring +ay, +e all beco#e safety coaches!
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Innovation
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*oes Beyond Co##on Sense
3 8hat co##on sense is to one, is un'no+n to another,biased
3 8e hear +hat +e +ant to hear, but behavior is action
based3 It avoids feelings, attitudes, or co##on sense
3 It7s about 0rogra# integration and creating 9habits:
8hen you see behavior you can inuence behavior directly!CAP7s 0ractices +or' because they are based on history
and statistics, not because they sounded good!
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3 Is Co##on Sense Co##on;
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Is Co##on Sense Co##on;
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Is Co##on Sense Co##on;
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&ocuses /valuation on the ou can control behaviors
3 >ou can concentrate on +hat >O% do for safety
"ave you ever 0layed a s0ort and +atched thescoreboard the +hole ti#e;
.et7s ta'e a loo'?
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FY08 FY09 FY10 A/C Accidents* 2.84 3.57 3.8
A/C Incidents 79.55 82.13 66.43
A/C Repair Csts !685" !785" !156"
#e$ic%e Accident Rate** 0 .18 0
#e$ic%e Incidents 3.96 3.79 7.16
&di%' In(. Accident Rate** 3.59 1.8 .79
&di%' In()r' Incidents 6.79 9.2 47.6
Fata%ities 2 1 0
Safety of our MembersSafety of our MembersAs of: 7 June2010
* National Aircraft Accident and Incident rates per/100000 !yin" #ours* National Aircraft Accident and Incident rates per/100000 !yin" #ours
**$ates calculated per/10000 members**$ates calculated per/10000 members
National Statistics
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Safety of our MembersSafety of our Members
&>@- &>@@ *oal &>@@ &inal
AC Accidents @! @! !E
AC Incidents F-!E FG!F GH!H@
AC
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Safety of our MembersSafety of our Members
National Aircraft Accident and Incident rates per/100000 !yin" #oursNational Aircraft Accident and Incident rates per/100000 !yin" #ours +$ates calculated per/10000 members$ates calculated per/10000 members
,atina% -tatistics FY12
,endin" -.12 onsolidation *Aircraft Accident )NS -inal ) Mec#anical / 2,endin" -.12 onsolidation *Aircraft Accident )NS -inal ) Mec#anical / 2ndndnder -AA $e3ie **4e#iclender -AA $e3ie **4e#icleAccident 5 ,endinAccident 5 ,endin
As 03 a' 2012
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Does it have an
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Increases Personal
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Builds Positive Attitudes
3 Builds a 98ant 4o: attitude vs! a 9"ave 4o: attitude3 Adult$Child Conversations, the 9gotcha: ga#e
3 If safety a00ears to be a 9gotcha: ga#e, it 0ro#otesnegativity
3 &ocus on re+ards and 0ositive feedbac'
8hen you are given 0ositive recognition for successes ore1orts you feel good about yourself and +hat you
have done! >ou7ll feel #ore res0onsible and go beyondthe call of duty to i#0rove safety 0erfor#ance!
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8ant to Attitude;
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Increases Involve#ent and Creativity
3 All accidents are 0reventable? "o+ does that #a'e youfeel;
3 Accident i#0lies 9chance occurrence:3 4he state#ent i#0lies +e 'no+ enough to avoid the# and
could #a'e you reluctant to ad#it you +ere inured or hada close call
3 Never lose sight that +e don7t +ant AN>ON/ to get hurt,/K/ou can identify at$ris' behaviors! >our 0ro#otion of behaviorbased safety 0rovides #ethods for #a'ing this ha00en!Our safety 0rogra# reuires to0$do+n su00ort, fro# you
the for#al leader, that encourages botto#$u0 involve#ent!
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&acilitates 4ea#+or'
3 4ea#+or' #eans everyone hel0s each other, al+ays 9COAC":$ing
3 C Care
3 O Observe3 A AnalyQe3 C Co##unicate
3 " "el0
3 Safety base coaching hel0s decrease at$ris' behaviors, buildstrust, and an interde0endent #indset the tea# thin'ing
needed for a culture of safe habits! 4ea#s need to ta'e creditfor all results, regardless of outco#e!
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4ea#+or'
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4eaches and Pro#otes Process 4hin'ing
3 /verything +e do is done by 0rocess or ste0s3 Syste# thin'ers understand the lin' bet+een behavior and
attitude3 A s#all change in behavior can result in a beneRcial change
in attitude3 /ventually it results in total co##it#ent
Syste# thin'ers ta'e a broad and long ter# 0ers0ective loo'!4hey loo' beyond i##ediate 0ay$o1, ta'ing the easy road,
s0eeding through tas's, or ta'ing short$cuts! 4heyunderstand the beneRts of the bigger 0ayo1 in the future!
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Shifts Safety fro# Priority to Kalue
3 Safety is our PAAAA>?: !!until
hu#an nature 'ic's in! 5.ate schedules, +eather, etc6
3 CAP7s vision for safety should be2
Safety beco#es lin'ed to every 0riority in our #ission, or+herever +e Rnd ourselves $ even in your o+n yard!
Safety by /a#0le! 8hen you de#onstrate a safe +ay of
doing so#ething you #ay not see visible beneRtstoday, but later, on so#e occasion, for so#eone, thelesson +ill be big! A #isha0 +ill be 0revented!
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Do you +ant to set this ea#0le;
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Or this ea#0le;
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)uestions;
Safety is a "ABI4 that only >O% can 0ositively control?
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#an6 you