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AHED - Advanced Health EducationRua Manuel Joaquim Avelar, 118 - Piso 22750 - 421 Cascais

phone +351 911 191 954

info@ahed.pt >> ahed.pt

21-B01

MANAGEMENT / CRISIS RESOURCEMANAGEMENT

To signi�cantly improve teamwork, situational awareness, decision making, communication and workload management.

To understand the human causes of error and thus develops the ability to take a proactive approach to avoiding, capturing and mitigating errors.

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2

2/5

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ADMISSION CRITERIA>> CV and Motivation Letter

MAX. ATTENDEES>> 25

TARGET AUDIENCEAll health care professionals

ATTENDANCE REQUIREMENTS100% attendance is mandatory for issuing attendance certi�-cate and CME credits and/or ECTS

CRISIS RESOURCE 21-B01

COURSE COORDINATOR >> Marcos Cagido, Senior CRM Instructor

COURSE PRESENTATIONThis course enables participants to enhance non-technical skills by complementing the technical resources developed in each health sector.

The course comes from the Crew Resource Management program initially developed by NASAfor commercial aviation. Aeronautical CRM aims to change behaviours, train and improve nontechnical skills such as communication, interpersonal relationships, situational awareness, decision making, just culture and error management in order to reduce accidents.

Gaba and colleagues transferred and adapted CRM to medicine in the 80s as Anaesthesia Crisis Resource Management (ACRM). As an anaesthetist and enthusiastic for aviation and special programs Gaba recognized many similarities between them and anaesthesia. It was thenthat emerged the concept of Patient Safety and the Anaesthesia Patient Safety Foundationat the USA.

The Crisis resource Management brings to Health Care the best practices implemented in aviation where it emphasizes the discipline of procedures, leadership, teamwork, risk analysis and decision making, stress management, fatigue, workload, conflict management, voluntary reporting culture and error management.

LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP

MANAGEMENT MANAGEMENT

Daniela Chaló, MD, PhD

NOV 19TH9:00 am - 6:00 pm@ Bombeiros Voluntários de São Pedro de Sintra

3/5

>> Introduction to training CRMGeneral instructions on CRM principlesand objectives

>> Safety Management SystemIndividual SMS Responsibilities;Safety culture

Fatigue Management System

Fatigue and vigilance

>> Human factorsThreat and error management

E�ective communication and coordination

Shared situation awareness, shared information acquisition and processing

Assertiveness, personality awareness, human error and reliability, attitudes andbehaviours, self-assessment and self-cri-tique

Stress and stress Management

Workload Management

>> NOTECHSThe importance of the developmentof non-technical skills

>> Leadership, cooperation, synergy,delegation, decision-making, actionsand teamwork.

>> Resilience development, surpriseand startle e�ect and cultural di�erences

>> Safety culture, Standard OperatingProcedures (SOP’s) and organisational factors

>> Case studies.

>> Aviation Mock-up TrainingAviation aircraft simulation with real emergency training including smoke, depressurization and aircraft evacuationby slides to test all the non technical skillsin a stressing environment.

>> Clinical simulation: A great variety of clinical scenarios will be held to train CRM principles. They will be adapted to the the students/teams capabilities and knowledge. Simulation is applicable to all disciplinesof healthcare, not only to physicians. Thus simulation techniques are used for nurses, and ultimately also for technicians and especially when training as a team or work unit. For these groups, simulation can convey the complexities of clinical work,and it can be used to exercise and probethe organizational practices of clinical institutions at multiple levels.

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CRISIS RESOURCE

21-B01

MANAGEMENT MANAGEMENT

AGENDA

2021

NOV 18TH9:00 am - 6:00 pm@ Nova Medical School (Campo de Santana)

DURATION >> 16 HOURS

4/5

CREDITS >> 1 ECTS

PRICE >> 590€

INCLUSIONS AND EXCLUSIONS IN PRICEThe price published for each course includes teaching fees, space rental, certi�cate of attendance, and materials used during the course. The price of the course doesn’t include hotel accommodation, lunches, and dinners on course days, nor any other items unless speci�cally mentioned. Prices of courses published by AHED are exempted of VAT. Other items priced by AHED apart from courses may however include VAT.

APPLICATION, ADMISSION AND REGISTRATIONWhen applying for a course at AHED – Advanced Health Education, the applicant subjects personal and professional data that will be veri�ed and assessed to check that admission criteria for that speci�c program are met. Once an application is approved, registration in the course is admitted and will require payment of the price published for the course.

APPLICATION FEES Application fees are as follows:- 100 € for courses priced above 1000 €- 50 € for courses priced below equal to 1000 €Application fees are non-refundable.

COURSE REGISTRATION FEESThe registration stage is considered completed when the total price of the course is received by AHED.

PAYMENT OPTIONS Payment options for application and registration include credit card (Visa, MasterCard), wire transfer in Euro, and Multibanco.

EARLY BIRDApplication fees will be discounted from the course price for registrations completed 90 calendar days before the date of the course.

For additional information, please go to in Terms and Conditions at ahed.pt

APPLICATION DEADLINE >> November 14th 2021

> Marcos Cagido, Senior CRM Instructor> Daniela Chaló, MD, PhD

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This event is compliant with the MedTech Europe Code of Ethical Business Practice

CRISIS RESOURCE

21-B01

MANAGEMENT MANAGEMENT

FACULTY

5/5

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INSTITUTIONAL PARTNERSHIPS

SCIENTIFIC PARTNERSHIPS

Ahed – Advanced Health Education has received certification from DGERT as an education provider for all training programs for health care professionals. Courses, procedures and practices are in accordance with training quality standards.

INDUSTRY PARTNERSHIPS

CRISIS RESOURCE

21-B01

MANAGEMENT MANAGEMENT