behavioral models

8/3/2019 Behavioral Models

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FIRO - B


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FIRO-B Measures InterpersonalNeeds:

All Human Interaction

Inclusion

Control

Affection [ Openness ]

These categories measure howmuch interaction a person wants in the areas of

socializing, leadership and responsibilities, andmore intimate personal relations
http://en.wikipedia.org/wiki/Interactionhttp://en.wikipedia.org/wiki/Interaction


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Expressed

How we interact with others

Wanted

How we want others to interact with us


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Inclusion

How much do you connect with othersor want attention and recognition fromthem?

The extent to which we includeourselves with others (EXPRESS) orWANT others to include us


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Expressed Inclusion Behavior

Talking and joking with others

Involving others in projects andmeetings

Initiating contact and showing interestin others


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Wanted Inclusion Behaviour

Being around

Seeking recognition

Getting involved in high profile projects


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Control: the extent to which we controlothers actions (EXPRESS) or WANT

others to guide us

How much do you take charge or want

others to give directions

Control


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Expressed Control Behaviour

Directing people

Decision-making

Assuming responsibility


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Wanted Control Behaviour

Requesting clarification

Wanting direction and guidance

Concern for rules Affection


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Affection/Openness

The extent to which we EXPRESSliking or loving or WANTING others tobe close to us

How much do share about myself andwant others to share with me?


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Expressed Affection

Reassuring and supporting colleagues

Giving gifts to show appreciation

Coaching and developing others


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Wanted Affection

Being flexible and accommodating

Listening carefully to others

Trying to please people


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Inclusion types. the undersocial (low EI, low WI)

the oversocial (high EI, high WI)

the social (moderate EI, moderate WI)

Control types the abdicrat (low EC, high WC)

the autocrat (high EC, low WC)

the democrat (moderate EC, moderate WC)

Affection types the underpersonal (low EA, low WA)

the overpersonal (high EA, high WA)

the personal (moderate EA moderate WA)
http://en.wikipedia.org/wiki/Abdicatehttp://en.wikipedia.org/wiki/Autocrathttp://en.wikipedia.org/wiki/Democracyhttp://en.wikipedia.org/wiki/Democracyhttp://en.wikipedia.org/wiki/Autocrathttp://en.wikipedia.org/wiki/Abdicate


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FIRO-B Models

Fundamental Interpersonal Relationship Orientation-Behavior (FIRO-B) is an instrument thatassist organizations with team-building and how to effectively communicate with others.

The FIRO-Binstrument identifies a person's reported need to engage other people and to beengaged by others. Differences in this interaction need causes conflicts among team members,when their needs are not being met and the members do not have a framework for understandingan individual's different need for inclusion.

The instrument identifies one's need to control others and to have others exercise control overthem. When one encounters someone who has a higher expressed control need than they want

then there is a tendency to feel micro managed. When the supervisor's expressed control needisn't as high as one's want to be controlled there is a tendency to feel abandoned. The need for openness is extremely important in building relationships, and relationships are the

secret to successful networks, so those with low expressed or wanted needs in this dimensionhave to work at overcoming their innate desire to stay in their comfort zone of close friends. Theneed for inclusion, control and affection manifest itself in two ways - the need to express, and theneed to receive.

When working in teams, these different needs provide a strong foundation for understanding theinteractions that are happening between team members and an opportunity to enhance respect

and trust between team members. FIRO-Bis an excellent tool for team members in a number of areas: managing behavior and itsresults; recognition of sources of and solutions to stagnation in communication and conflict;acknowledgment of unique contributions of the individual, which leads to greater appreciation.


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FIRO-B Models

Is an instrument that assist organizations with team-building and how toeffectively communicate with others.

The FIRO-Binstrument identifies a person's reported need to engageother people and to be engaged by others.

When working in teams, these different needs provide a strong foundationfor understanding the interactions that are happening between teammembers and an opportunity to enhance respect and trust between teammembers.

FIRO-Bis an excellent tool for team members in a number ofareas: managing behavior and its results; recognition of sources of andsolutions to stagnation in communication and conflict; acknowledgment ofunique contributions of the individual, which leads to greater appreciation.


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able patient powerful proud quiet reflective

relaxed religious responsive searching self-assertive self-conscious

sensible sentimental shy silly smart spontaneous

sympathetic

dignified energetic extroverted friendly giving Happy

helpful idealistic independent ingenious intelligent introverted

kind knowledgeable logical Loving warm wise

witty

accepting adaptable bold brave calm caring

cheerful clever complex confident Dependable

mature

modest

nervous

observant

Organized

tense

trustworthy


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Johari Window

Johari Window is a model used toexamine the self disclosure process.

It provides a pictorial representation ofhow known you are to yourself and toothers.

Johri- First Name of its creators-JosephLuft and Harry Ingham


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There are two key ideas behind thetool:

That individuals can build trust with othersby disclosing information aboutthemselves.

That they can learn about themselves andcome to terms with personal issues withthe help of feedback from others.


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How coworkers can increase their mutualunderstanding

Is a model to understand the process ofSelf Disclosure

The entire Square represents you as awhole

It contains everything that there is to knowabout you


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Open

All information aboutyourself that you haveshared with others.

Whenever you tellsomeone a piece ofinformation aboutyourself, your open

self increases


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Hidden

Information that you are aware, but thatyou have not disclosed or discussed withanyone.


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Blind

Information thatothers know aboutyou, but you yourself

are not aware of thisinformation.


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Unknown

Neither you, nor othersare aware of theinformation about you.

Luft and Ingham always

believed that therealways remains a portionin everyone which isunknown.

So there are alwaysthings about you todiscover.


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Johari Window

Johari Window is a person specific model, there is adifferent window made for each person that we interact.

JW for you and your mother will be different from youand your Boss.

All the sizes of panes can change as your relationshipsevolve.

The main objective of JW is to increase the size of openarea so that both you and your colleague are aware ofyour perceptual limitations.

This is partly accomplished by reducing the hidden areathrough disclosure.


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Transactional Analysis

Eric Berne

Transactional Analysis (or TA as it is oftencalled) is a model of people and relationships

that was developed during the 1960s by Dr. EricBerne. It is based on two notions, first that wehave three parts or 'ego-states' to our'personality, and secondly that these converse

with one another in 'transactions' (hence thename). TA is a very common model used intherapy and there is a great deal written about it.


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Method of Analyzing Social Intercourse, called atransaction, between two or more people whoencounter each other.

In every social intercourse there is a stimulusprovided by one individual and a response tothat stimuli given by another individual

Analysis of Stimulus Response relationship canbe done by analyzing the ego state of anindividual.


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Stimuli

Stimuli are events in the environment thatinfluence behavior.

A single stimulus can serve manydifferent functions.


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Parent

Huge collection ofrecording in the brainof an individual of

attitudes andbehaviors imposed onhim in his early years.

Uses Always, never,

should etc


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Parent, Adult and Child

We each have internal models ofparents, children and also adults, andwe play these roles with one another inour relationships. We even do it withourselves, in our internal

conversations.


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Parent

There are two forms of Parent we can play. The Nurturing Parentis caring and concerned and often

may appear as a mother-figure (though men can play ittoo). They seek to keep the Child contented, offering asafe haven and unconditional love to calm the Child'stroubles.

The Controlling (or Critical) Parent, on the other hand,tries to make the Child do as the parent wants them todo, perhaps transferring values or beliefs or helping the

Child to understand and live in society. They may alsohave negative intent, using the Child as a whipping-boyor worse.


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Child

Collection of recordingwhich comes to himnaturally from his ownseeing, hearing feeling

and understanding as achild.

Curious, Impulsive,dependent

I wish, I care, I guess, Ido not care etc,


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Child

There are three types of Child we can play.

The Natural Childis largely un-self-aware and ischaracterized by the non-speech noises they make(yahoo, whee, etc.). They like playing and are open and

vulnerable. The cutely-named Little Professoris the curious and

exploring Child who is always trying out new stuff (oftenmuch to their Controlling Parent's annoyance). Togetherwith the Natural Child they make up the Free Child.

The Adaptive Childreacts to the world around them,either changing themselves to fit in or rebelling againstthe forces they feel.


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Adult

An individual in this stateprocesses, verifies andupdates the data which hehas received from other two

stares The Adult in us is the 'grown

up' rational person who talksreasonably and assertively,neither trying to control nor

reacting aggressively towardsothers.

I see, I think, In my opinion


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Ego States

Every time a transaction takes place, thereis always an ego state which is reflectedfrom both the parties

We keep on changing our Ego staesaccording to situation and the person withwhom we are communicating


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Communications(transactions)

When two people

communicate, eachexchange is atransaction. Many ofour problems come

from transactions whichare unsuccessful.


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Kinds of transactions

Reciprocal/Complementary (the simplest)

Crossed

Duplex/Covert (the most complex)


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Reciprocal or Complementary transactions

A simple, reciprocal transaction occurswhen both partners are addressing theego state the other is in. These are also

called complementary transactions


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Example 1: A: "Have you been able to write the report?" (Adult to Adult)

B: "Yes - I'm about to email it to you." (Adult to Adult)

Example 2:

A: "Would you like to skip this meeting and go watch a film withme instead?" (Child to Child)

B: "I'd love to - I don't want to work anymore, what should we goand see?" (Child to Child)

Example 3:

A: "You should have your room tidy by now!" (Parent to Child) B: "Will you stop hassling me? I'll do it eventually!" (Child to

Parent).


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Crossed transactions

Communication failures are typically caused bya 'crossed transaction' where partners addressego states other than that their partner is in.

Example: Foreman to worker: How many pieces have you

made till now? (A-A)

Worker to foreman : Whenever Ill complete the whole

work Ill let you know. (P-C) In this communication further transaction stops.


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Ulterior, Duplex or Covert transactions

Ulterior transactions has double meaning.On the surface level it is a clear adultmessage. But it also carries a hidden

message.

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