8/13/2019 Behaviors at Work

1/5

BEHAVIORS AT WORK People with a low tolerance for risk, whose behavior is guided by fear, have a low propensity forsuccess.

To get what you want, sometimes you must be willing to go out and ask for it. The worst anyonecan say is no.

People insist on trying to beat the world by themselves, which means they continue to struggle. Ifyou're tempted by that misguided John Wayne style of individualism fantasy for success, I hopeyou'll remember that you can't get there alone. We're all in this together.

We're all human, and when things start feeling good, we let our guard down. !nless you'revigilant, you may sabotage yourself.

"im #igh, and $e %ealistic . %esearchers have found a strong correlation between people'saspirations and the results they achieve. &uggest ideas to which others can realistically say yes.

The ational Institute for (ental #ealth ) I#(* reports that more than + million !& adultshave difficulties focusing on the ob. It also reports that while more than - percent of workingadults are diagnosed with " # , vast numbers of undiagnosed adults struggle with beingsuccessful in the workplace. /or all these people, choosing a fitting ob, handling a ob0sessential tasks and modifying work habits for ma1imum effectiveness are ma or challenges.

If you find yourself having trouble focusing on your ob or career, here are 23 steps to obsuccess4

Assess Your Strengths. It0s important to understand your skills and strengths when consideringavailable options. 5ou need to identify your strengths and uni6ue traits. These include4 interests,aptitudes, accomplishments, personality type, work and leisure values, focus pattern, work habitsand special challenges.

Read and Learn; Talk and Clar !". T he most essential steps that cut down on decision makingmistakes and assures that you really know what you are doing.

O#ser$e and % ne&Tune 'Learn(. 7nly by observing do you collect the nonverbal cues that provide insight to your success.

%a)tor n Challenges )Prevention8 Positioning*. 9onsider the gift of giving yourself a completeneuropsychological evaluation. This will help you pinpoint areas of challenge and offset

potential pitfalls with effective strategies, accommodations and modifications. With that specificinformation in hand, your decision making will be much easier and more secure.

Assess *eeded Su++ort S"ste,s. ecide what initial and ongoing support will ensure success.(any people fail to use support and they can be a great help.

-lan -er od ) Su++ort Sess ons. This will enable you to continually assess your strengths, workout challenges and do strategic planning for the future.

2+:33;

8/13/2019 Behaviors at Work

2/5

Managing with Emotional Intelligence

The concept of emotional intelligence has been in focus ever since aniel >oleman's best selling book, Working with Emotional Intelligence )2++=*. There is reluctance to address anything?emotional? when it comes to business even though studies have shown that ?@I? can be taughteffectively. /urthermore, up to +3A of the difference between outstanding and average leaders islinked to emotional intelligence. EI s t/o t ,es as ,+ortant as I0 and te)hn )al e1+ert se)o,# ned. It s !our t ,es as ,+ortant n ter,s o! o$erall su))ess. What s EI2 It is the ability to recogniBe your own feelings and those of others8 the ability tomotivate yourself and to motivate others8 the ability to manage your own emotions and dealeffectively with those of others. @motional intelligence increases when people committhemselves to building practical competencies in the conte1t of every day situations. @ssentially,empathy re6uires there are four competencies4 2. !nderstanding yourself )self awareness* C. (anaging yourself )self management*

8/13/2019 Behaviors at Work

3/5

EI n -ra)t )e What does this have to do with running a business, managing a company, and dealing with

bottom line performance issuesF 7bviously, if managers were to take the time to listen withempathy to everything that was said, nothing would get done. /urthermore, one cannot fall preyto being swept up into every person's story. (anagers and leaders must keep the focus and guide

people to goal completion. "ccording to >oleman, empathy represents the foundation skill for all the socialcompetencies important for work4 2. !nderstanding others4 &ensing others' feelings and perspectives, and taking an activeinterest in

their concerns C. &ervice orientation4 "nticipating, recogniBing and meeting customers' needs

8/13/2019 Behaviors at Work

4/5

8/13/2019 Behaviors at Work

5/5

point of view before offering yours. ;. "void being defensive in order to create an open dialogue where possibilities can bee1plored freely. . "llow creative time for people to e1press opinions and ideas without udgment. =. Practice active listening8 always check out the meaning of what was said with the personspeaking.

Paraphrasing what was said helps to clear up misconceptions and to deepen understanding. +. "lways bring focus back into the conversation. %emember that optimal effectiveness isachieved by

a combination of focus and empathy. 23. Work on achieving an effective balance of focus, goal orientation and empathic listening.

2+:33;