Behavioural Safety Refresher

Behavioural SafetySafety Observations (SUSA & STOP) are not behavioural safetySafety Observations are just one element in a behavioural safety programme

Accidents caused by UNSAFE ACTIONSTraditional approach to safety focuses on plant and equipment.legislationExamine the CULTURE that fails to correct those unsafe actions May not recognise them! May knowingly allow unsafe actions to continue!What is behavioural safety?Think of an accident..

The accident triangleWhere should we focus our attention?

Sub conscious unsafe behaviours

Conscious unsafe behaviours

Conscious safe behaviours

Sub conscious safe behavioursHow does our behaviour change?Think about your own behaviour and your teams

Are you uncomfortable with your current level of safety performance? If not you wont improve!!

Can be an issue with low injury ratesAre you Comfortable?

Injury rate depends on the strength of the safety culture

Leadership team decides the safety culture they want either consciously or by defaultRole of Leadership Team in the Injury RateTeam Leaders are part of the Leadership TeamLeadership team decides the injury rate

Safety Culture ChangeDependentIndependentInter-dependentLTIRSafety is theI can preventI can prevent responsibility ofmy own injury!my colleague frommanagement being injuredLittle employee Increased employee 100% employee involvement involvementinvolvement 30 second Stop and ThinkBehavioural observation/SUSA/STOP Key Safe Behaviours Safety < Productivity Safety = Productivity Nothing is so important (verbal commitment)(.visible commitment... that we cant take the ..visible management) time to do it safely

All injuries can be prevented! All injuries can be prevented by the actions of the Leadership team!!

How important is your behaviour?

Dont expect your team to change their behaviour until they see you change yours!!

What you ask about firstWhat you are enthusiastic aboutWhere you spend your timeHow you behave

Remember 90% of the impact is non verbal... not what you say but what you do!How do people decide what is important to you?They notice your behaviour

The safety performance on our site is down to us

We influence our people every day

We must become less tolerant of continued unsafe behaviour even if that makes us unpopular

We will only change our peoples behaviour by talking to them every day

We must encourage our team to (want to) get more involved

We must continually challenge our own behaviour as a team as we strive to improve Safety Leadership Summary

Visible (rather than verbal) Commitment Safety Leadership Summary

Getting the most out of Key Safe Behaviours

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Key Safe BehavioursWhat is a key safe behaviour?Is wearing a seat belt a key safe behaviour?Whats the difference between a safe behaviour and a key safe behaviour?How can key safe behaviours be used more effectively on your site?

Key Safe Behaviours Behaviour ...is an activity that can be observed

Key Safe Behavioursa small number of behaviours that will prevent most of our injuries

Introducing Key Safe Behaviours

...a small number of behaviours can prevent the majority of our accidents

car exampleKey Safe Behaviours

Key Safe Behaviours

Education and Communication Accident Investigation what key safe behaviour(s) could have prevented the injury? For a work area Top 5 Key Safe Behaviours? Instructions and Procedureswhat are the key safe behaviours (3 max) which you would focus on if you were observing this activity?

Recent additions

Listed by Accident Type (DVDs)Danger zone and load securityLifting and Carrying; Manual handlingMoving around above ground levelMoving around preventing slips, trips and fallsPersonal protective equipmentTools, procedures, permits and isolationVehicles and pedestrian safety

Key Safe BehavioursDANGER ZONES AND LOAD SECURITY7Always stand at 45 degrees to the glass24Ensure all loads are secureKeep clear of suspended load

LIFTING AND CARRYING (MANUAL HANDLING)26Correct lifting equipment25Correct manual handling39 Manual Handling; Keep the load close to the body40 Manual Handling; Lift with power of the legs41 Manual Handling; One foot forward 42 Manual Handling; Turn by moving the feet, don't twistManual Handling; Unlock the knees when lifting

MOVING AROUND - SLIP, TRIP, FALL32Look in the direction you are going28Look behind before stepping back31Maintain a tidy work area30Use of correct access/egress29Walking not runningPERSONAL PROTECTIVE CLOTHING15Correct hand, arm, wrist protection16Correct use of eye protection36Using correct PPE14Correct footwear13Correct hearing protectionCorrect head protection

TOOLS, PROCEDURES, PERMITS & ISOLATION21Always use correct tools and equipment38Correct use of permit system37Following correct safe system of workUsing correct isolation/immobilisation

VEHICLE AND PEDESTRIAN SAFETY17Driving safely due care and attention20Driving within speed limits18Not riding on vehicle forks or loadsPosition body away from danger zone

MOVING AROUND ABOVE GROUND LEVEL33Correct use of handrail19Dismount safely from vehicle, platform and stillagesThree points of contact when climbing

3 stage evolution of the Behavioural Observation process (STOP, SUSA, etc)

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Behavioural observation process Stage 1Number of observationsQuality and FocusMeasuring % safe behaviourContact rate of 4 is the targetObjective isAchieve the target Observations for the siteThe % of Observers undertaking Observations is achieved is high

Behavioural observation process Stage 2Number of observationsQuality and FocusMeasuring % safe behaviourQuality:Feedback and Analysis of dataStructured Focus on a Small Number of KSBsFocus of KSBs based on Accident Experience / Analysis

Behavioural observation process Stage 3Number of observationsQuality and FocusMeasuring % safe behaviourObjectiveIncreased number of observationFocus on a top 3 KSBs for short period,

Make sure your own behaviour is correct

Never walk past unsafe behaviour

Become less tolerant of continued unsafe behaviour

Encourage your team to get more involved with proactive safety improvement

Talk regularly about safety to your team Our role if we are to be successfulWe need your help to improve the safety performance even further

Demonstrate that you care

Encourage incident reportingcould prevent tomorrows lost time injury

Personally investigate accidents and incidents involving your team

Maintain a high standard in housekeeping and PPE

Praise/recognise safe behaviourit works Our role if we are to be successful

Over the past 100 years or so, aviation accidents as a result of equipment failures have reduced dramatically. Thankfully, for those of us who fly often, the machinery and materials themselves are extremely reliable. However, the proportion of incidents due to human causes has been on the increase. Remember that these human causes are increasing at a time when aviation has become more and more automated over the past few decades.

By human causes, we dont necessarily mean pilot error; but also failures by the design team and maintenance personnel. Example of Concorde No pilot error but Design of Concorde (wheels burst bringing plane down) Maintenance (Part falling of Monarch)