Ben Cook 269 NW 11th Road

bcook6@gmail.com Warrensburg, MO 64093

(660) 351-6134

Skills Citrix C++ Orion

Linux Assembly Dell

Windows XP-10 Lenovo A+ Certified

Pelco DS IGEL Thin Client

VoIP CCNA class CCDA class

Experience Compass Health Clinton, MO

PC Technician 2008-current Resolve employee and equipment issues via email, help desk Troubleshoot daily network, computer, cell phone issues Generate and maintain user accounts Train users to utilize IT resources Update and maintain PCs Use Lenel Onguard for RF I.D. badges Researched and implemented custom connectivity Manage Pelco DS security cameras

Schreiber Clinton, MO

Electrical Technician 2006-2008 Programmed PLC (Allen Brady) Maintained multiple vendor PLC production equipment Replaced and maintained electrical, electronic components

Fabtech Independence, MO

Inspector 2005-2006 Investigated and resolved high failure quality issue Evaluated silicon wafer quality

University of Central Missouri (formerly CMSU) Warrensburg, MOElectronic Technologies Department/Safety Science 2001-2005Lab Assistant Operated, maintained, repaired, upgraded network, computer equipment

Monitored use of and equipment in PLC and Cisco Lab Changed CAT5 to CAT5E hubs to network switches

Education University of Central Missouri (formerly CMSU) May 2005Bachelor of Science in Electronic Technology Included computer networking and computer security

Interests Engaging people to help resolve technical issues and acquiring new skills

References Available upon request