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1 Benchmarking as a Regulatory Management System Shakeb Afsah and Mary Clark Webster Webster & Somes Presentation to the International Association of Energy Economists Prague, Czech Republic, 6 June 2003

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Page 1: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Benchmarking as a Regulatory

Management SystemShakeb Afsah and Mary Clark WebsterWebster & SomesPresentation to the International Association of Energy EconomistsPrague, Czech Republic, 6 June 2003

Page 2: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Baseline Market

Conceptual ApproachConceptual Approach

Reformed Electricity

Market

Step-1

Step-2Actual

Experience in many countries

Goal

Baseline Market

Reformed Electricity

Market

Evolutionary ApproachRevolutionary Approach

Page 3: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Conceptual FrameworkConceptual Framework

Baseline Market

Reformed Electricity

Market

Step-1

Step-2

Alternative Approach

• Get data in order and operationalise license management system

• Understand performance of companies through national and international benchmarking

• Build relationship with companies by providing them performance report regularly, motivate through information and recognition, and create readiness for tariff reform

Page 4: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Definition

• Benchmarking is a system of comparative performance grading

• It is an Information-based approach for creating performance incentives

• Can empower regulators against politics of inefficiency

• Properly designed benchmarking program can create incentive for continual improvement like the competitive forces of efficient markets

Page 5: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Benchmarking

If: Regulation is imperfect and likely to remain so for long timeThen: Benchmarking is able to give the Regulator the tools necessary to develop

Efficiency, fairness, reliabilityTransparency; visibility of economic practicesSustainable regulatory regime

Page 6: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Regulatory management through benchmarking

Regulatory management through benchmarking

• Organizes financial, legal and operational data within a unified framework and a single database

• Applies data for analyzing compliance with licenses, generating performance reports for companies and electricity sector, and estimating tariffs and conducting other market analysis

Page 7: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Final ResultFinal Result

• Generate performance reports at unit, station, company and sector levels using a standardized format and on a regular basis

• Contributes to efficiency gains in regulated companies, thereby leading to

•Availability of more power

•Sustainable regulatory regime

•Enhanced environment for investment

Page 8: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Key TasksKey Tasks

• Training (data organization, root cause analysis, report preparation, communication strategies)

• Provide computer tools and databases

• Institute processes and procedures that would ensure continuity of the program

Page 9: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Benchmarking ProcessBenchmarking Process

Data through licenses

Benchmarking analysis and reports

Discuss report with companies

Incorporate feedback into final

report

Phase 1: Produce annual benchmarking reportPhase 2: Generate report on bi-annual basisPhase 3: Generate quarterly reports

Page 10: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Financial Performance Indicators: Applies to Generation, Transmission and Distribution

Companies

Financial Performance Indicators: Applies to Generation, Transmission and Distribution

CompaniesFinancial Performance 1 Fixed Assets per Sent Energy 2 Inventory per sent energy (LE/Mwh) 3 Total assets per sent energy 4 Wages & salaries per sent energy 5 Total expenses per sent energy 6 Cost of fuel per sent energy 7 Total production cost per sent energy 8 Net Profit Margin 9 Profit Margin 10 Accounts receivable per sent energy 11 Coverge Ratio 12 Average sale price 13 Net profit per sent energy 14 Total Owners Equity to Assets (%) 15 Return on Equity (%) 16 Current Ratio (#) 17 Quick Ratio (#) 18 Return on Assets (%) 19 Debt to Total Asset Ratio (%)

Page 11: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Performance Indicators: Generation Companies

Performance Indicators: Generation Companies

Operational/Technical Efficiency 1 Forced outage rate for unit (%) 2 Forced outage rate for group of units (%) 3 Equivalent Forced outage rate for unit (%) 4 Equivalent Forced outage rate for group of units (%) 5 Scheduled outage factor for unit (%) 6 Scheduled outage factor for group of units (%) 7 Forced outage factor for unit (%) 8 Forced outage factor for group of units (%) 9 Equivalent Forced Outage Rate Demand (%) 10 Average Run Time (hr) 11 Gross Capacity Factor (%) 12 Net capacity factor (%) 13 Gross output factor (%) 14 Net output factor (%) 15 Service factor for unit (%) 16 Service factor for group of units (%) 17 Fuel Consumption Rate(Thermal Plants) (gm/kWh) 18 Water Consumption Rate (Hydro Plants) (m^3/kWh) 19 Quality (%) 20 Self Consumption (%)

Power Availability 1 Availability (%) 2 Availability factor for unit (%) 3 Availability factor for group of units (%) 4 Equivalent Availability factor for unit (%)

5 Equivalent Availability factor for group of units (%)

Reliability 1 Starting reliability (%) 2 Load Factor (%) 3 Capacity Factor (%)

4 Utilization Factor (%)

Page 12: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Performance Indicators: Distribution Companies

Performance Indicators: Distribution Companies

Operational/Technical Efficiency 1 Distribution Losses Percentage (%) 2 Customer per Distribution Circuit (Cus/km) 3 System Average Interruption Frequency Index (SAIFI) ((No)/1000 Cus) 4 Customer Average Interruption Duration Index (CAIDI) (Min/1000 Cus.)

5 System Average Interruption Duration Index (SAIDI) (Min/1000 Cus) 6 Energy Sales per Circuits (MWh/km)

Page 13: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Transmission Performance Indicators

Transmission Performance Indicators

Operational/Technical Efficiency 1 Transmission Losses (%) 2 Load/customer (MVA/Customer) 3 Load/Labor (MVA/Labor) 4 Transmission Labor Productivity (MWh/Labor) Reliability 1 Capacity Factor (transmission) (%) 2 Load Factor (transmission) (%)

Page 14: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Analysis of PerformanceAnalysis of Performance1. Explanation of indicator and its purpose

2. Comparative charts

3. Basic statistics

4. Narrative on performance

5. Financial implications analysis

6. Data quality issues

7. Root cause analysis

8. Identification of further information needs

9. Company’s feedback

10. Identification of best practices

11. Discussion of future target and actions by company

Page 15: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Egyptian Electricity Sector:Regulatory Management System

Page 16: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Licenses

Performance Agreements

Tariffs

Contracts Standards & Codes

REGULATORY MECHANISMS FOR OVERSIGHT OFGOVERNMENT-OWNED POWER SECTOR

Benchmarking

Training

Market Design

Page 17: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Comparative Analysis: Company Level

2.77 3.2

1

4.98 5.5

0

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Return to Equity (%): Generation Companies

-1.65

3.03 3.86

4.60

4.69 5.9

2

21.09

24.48

-5.00

0.00

5.00

10.00

15.00

20.00

25.00

30.00

Return to Equity (%): Distribution Companies

Weighted Average

Page 18: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Comparative Analysis at Station Level

Availability (%): Stations in a Generation Company

Weighted Average

76.64 78.80 84

.00 85.16 88.00 89.00 91.00 93.14

0.00

10.00

20.00

30.00

40.00

50.00

60.00

70.00

80.00

90.00

100.00

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Comparative Analysis at Unit Level

Availability (%): Units in a Generation Company

Weighted Average

69.35 76

.61

77.08

90.58

91.12 95

.39 95.96

96.60 97.61

98.08

98.54

98.85

0.00

20.00

40.00

60.00

80.00

100.00

120.00

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Example of Operational Efficiency and Financial Performance

Relationship

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

0.00 5.00 10.00 15.00 20.00 25.00 30.00 35.00

Ret

urn

on E

quity

(%)

System Average Interruption Frequency Index (SAIFI) ((No)/1000 Cus)

Page 21: Benchmarking as a Regulatory Management System · • Get data in order and operationalise license management system • Understand performance of companies through national and international

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Key FindingsKey Findings

• Considerable variation in performance at company level

• Considerable variation in performance within a company

• Weak relationship between technical performance and financial indicators

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Copies available

Information available on web site after June 30, 2003 www.webstersomes.com

Thank you.