benefits and technology -...

Benefits and TechnologyTrends from the Workforce Business

Intelligence Board 2014-2015

Sarah KimmelVice President Research and Advisory Services Workforce Magazine

Nov. 9, 2015

Sarah SipekAssociate EditorWorkforce Magazine

Workforce Business Intelligence Board• Created in 2014 to gather annual HR industry data for our editorial team on:

– Health Care Benefits– Employee Benefits– HR Technology– Workforce Culture– Workforce Innovation– Compensation, Rewards and Recognition

• More than 2,000 HR professionals at manager level and above across a broad range of industries and organization sizes.

Key Findings• HR Technology spending is going up.• But 1 in 4 organizations say:

– Their HR staff doesn’t have the skills to use the technology effectively.– Their workforce is dissatisfied with the HR technology provided.

• 43% say their HR Systems don’t provide data that enables them to make talent decisions.

• 1 in 3 organizations is not satisfied with their measurement of the impact of benefits offerings.

• And satisfaction with benefits technology is lukewarm.

Key Findings

• At the same time:– Benefits offerings are increasing- what isn’t a core offering

is probably a voluntary benefit or is part of an EAP.– Benefits are being offered more widely to spouses,

children, domestic partners and part-time employees.– New technologies are being slowly integrated into HR and

benefits administration

Spending on HR Technology is Growing

52.3%

50.7%

40.5%

45.1%

7.2%

4.2%

0% 10% 20% 30% 40% 50% 60%

2015

2014

Percentage of Organizations

Growing

Flat

Declining

HR Staff has the skills to use HR Technology Effectively

75.5%

81.2%

24.5%

18.8%

0% 20% 40% 60% 80% 100%

2015

2014


Yes

No

Satisfaction and Measurement• 28% of organizations say their workforce is

dissatisfied with the HR technology provided to them.

• 42.9% of organizations say their HR Systems do not provide data that enables them to make talent decisions.

1 in 3 Organizations are dissatisfied with their ability to measure the impact of health and wellness investments

16.7%

10.9%

10.7%

10.6%

13.8%

12.3%

12.7%

8.9%

21.6%

16.9%

19.1%

21.3%

0% 25% 50% 75% 100%

Reducing Healthcare Costs

Creating a culture of health

Improving workforce productivity

Enhancing employee engagement

Made the business case Limited success Can't isolate the impact

Outcomes not measured for healthcare and wellness benefits investments

61.7%

59.9%

59.2%

59.0%

57.5%

55.0%

55.0%

48.0%

0% 25% 50% 75% 100%

Becoming an employer of choice

Creating a culture of health

Enhancing employee engagement

Enhancing employee retention

Improving workforce productivity

Enhancing employee satisfaction

Reducing absenteeism

Reducing healthcare costs


SCOPE OF HR TECHNOLOGIES AND BENEFITS OFFERINGS EXPANDING

HR Technologies currently used63%

46%46%

41%37%

35%35%

29%27%27%26%

0% 25% 50% 75% 100%

Workforce management

Recruiting

Learning management

The Core

Performance management

Analytics

Compensation management

The Works

Workforce planning

Wellness software

Mobile


Plan to use for HR in next 3 years39%

37%

31%

27%

27%

26%

24%

23%

23%

0% 10% 20% 30% 40% 50%

Mobile

Talent management suite

Performance management

Recruiting

Workforce planning

Analytics

Onboarding

Collaboration software

Succession planning


Benefits are offered to:86.4%

86.1%

58.4%

36.8%

84.3%

82.4%

49.5%

32.9%

0% 20% 40% 60% 80% 100%

Spouses

Dependent children

Domestic Partners

Part-time employees


2015

2014

Benefits currently offered…93.5%

84.9%84.2%

81.3%78.4%

74.1%68.3%

56.8%23.7%

0% 20% 40% 60% 80% 100%

Health Insurance

Dental Insurance

Retirement (IRA, 401K, etc.)

Life Insurance

Vision Plan

Disability Insurance

Employee Assistance Programs

Wellness Programs

Financial Planning


Benefits offerings increasing…39.7%

21.7%18.4%

17.1%15.0%

13.1%12.5%12.3%

10.3%

0% 10% 20% 30% 40% 50%

Wellness Programs

Health Insurance

Telemedicine

Dental Insurance

Vision Plan

Retirement (IRA, 401K, etc.)

Financial Planning

Employee Assistance Programs

Elder Care Assistance


USING NEW TECHNOLOGIES

Using Social Networking for HR?41.9%

27.9%

11.0%

10.3%

8.8%

0% 10% 20% 30% 40% 50%

Recruiting

Collaboration

Employee Wellness

Benefit Management

Rewards and Recognition


To cloud or not to cloud?

22.5%

26.8%

39.9%

0.7%

10.1%

0% 10% 20% 30% 40% 50%

Love it

Like it

Exploring it

Dislike it

Wary of it

Percentage of HR Professionals

Attitude of HR Professionals towards the Cloud

Mobile on the Rise

• 26% of organizations currently use mobile HR software.

• 39% of those who don’t currently use mobile for HR are planning to adopt it in the next 3 years.

28%

15%

58%

Does your organization have a bring-your own

device (BYOD) policy for employees?

Yes

We're workingon one

No

EXPERIENCE WITH BENEFITS ADMINISTRATION APPLICATIONS

87% of Organizations have adopted a Benefits Administration application

56%

24%

18%

4%

0% 10% 20% 30% 40% 50% 60%

Enterprise System

TBO-Benefits Outsourcing

Benefit "Point" Solution

Other

Sierra-Cedar 2014–2015 HR Systems Survey, 17th Annual Edition

User Experience28%

26%

35%

42%

60%

61%

60%

50%

12%

13%

5%

8%

0% 20% 40% 60% 80% 100%

Overall

Enterprise System



Excellent Acceptable Poor

Sierra-Cedar 2014-2015 Survey

Providing decision support to help employees make informed choices

28%

27%

40%

28%

58%

58%

54%

58%

14%

15%

6%

14%

0% 20% 40% 60% 80% 100%

Overall

Enterprise System



Highly Effective Somewhat Effective Not at all Effective


Helping the organization navigate the complexities of healthcare reform

23%

20%

31%

19%

53%

54%

56%

64%

24%

26%

13%

17%

0% 20% 40% 60% 80% 100%

Overall

Enterprise System





Supporting wellness event tracking to affect payroll credits that reduce premiums

25%

26%

36%

17%

46%

43%

49%

46%

29%

31%

15%

37%

0% 20% 40% 60% 80% 100%

Overall

Enterprise System





Benefits and TechnologyTrends from the Workforce Business

Intelligence Board 2014-2015

Sarah KimmelVice President Research and Advisory Services Workforce Magazine

Nov. 9, 2015

Sarah SipekAssociate EditorWorkforce Magazine

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