benefits of a menu management - home -...
TRANSCRIPT
6/21/2018
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Benefits of a Menu Management System
How to Reduce Supply Costs
and
Improve Patient Satisfaction
Welcome!During the webinar, the phone lines will be muted.
There will be a 15 minute Q&A session at the end of the webinar.
If you have a question for our presenters, please type your inquiry into the “Questions” box in your GoToWebinar control panel. If we do not get to all the questions, we will email you a response.
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Your PresentersDella Dunbar, MS, RDN
Director Nutrition Informatics, DM&A
&
Adam Johnson
Director Business Development
Delegate Healthcare Solutions LLC
Goals of Webinar• Discuss Trends in Healthcare IT
• Define Nutrition Informatics
• Identify how Menu Management System reduces supply costs
• Identify how Menu Management System assists with meeting Regulatory Requirements
• Identify how Menu Management System improves Patient Safety
• Identify how Menu Management System improves Patient Experience/Satisfaction
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Healthcare Trend: Cloud Technology
“Get to the cloud quickly. The cloud is safer, more HIPAA compliant and easier to use”
Eric Schmidt
Healthcare Trend: Use of Mobile Technology
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Healthcare Trend: Use of Mobile Technology
BringYourOwnDevice
• Research: 74 percent using or adopting BYOD
• Tech Pro Research's latest survey shows that the Bring Your Own Device movement is booming, with 74 percent of organizations either already using or planning to allow employees to bring their own devices to work.
• http://www.zdnet.com/article/research‐74‐percent‐using‐or‐adopting‐byod/
• http://www.ingrammicroadvisor.com/data‐center/23‐byod‐statistics‐you‐should‐be‐familiar‐with
Nutrition Informatics
"The effective retrieval, organization, storage, and optimum use of information, data, and knowledge for food and nutrition related problem solving and decision making. Informatics is supported by the use of information standards, information processes, and information technology.”
(ADA Nutrition Informatics Work Group, 2007)Adapted from the definition of biomedical informatics in Biomedical Informatics by Shortliffe & Cimino Springer Science & Media 2006
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“The intersection of information, nutrition,
and technology.”
(Academy Nutrition Informatics Committee, 2010)
Nutrition Informatics Goals
• Optimize the use and application of nutrition informatics in all areas of practice within the profession of nutrition and dietetics
• Leverage nutrition informatics with external stakeholders to position the RD and DTR as key players to improve healthcare outcomes, improve operational efficiencies, and manage healthcare costs
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Use of Technology by Academy Members
Question: Please indicate which of the following technologies or computer applications you have used in the past six months to support your daily activities.
2011 Nutrition Informatics Survey‐Academy/HIMSS Analytics
Food Service Cycle
Plan Menu (forecasting)
Determine Requirements (inventory)
Purchase Supplies
(B2B interface)
Produce Menu (scaled recipes, production sheets)
Serve (tray cards, room service, POS)
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Reduce Waste = Reduce Cost
Reduce Waste = Reduce Cost
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Reduce Waste = Reduce Cost
Reduce Waste = Reduce Cost
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Reduce Waste = Reduce Cost
Reduce Waste = Reduce Cost
• Production List • Scaled Recipe
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Retail Operations
Floor Stock
Ordering Screen Delivery Note
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Back Office Interfaces
• No Manual Coding of Invoices Required.
• No Data Coding Errors.
• Removes Duplication Effort.
• Re Utilize Employees, who were required to just Enter Invoices.
Means:
•SAVINGS!!!
KPI ~ Benefits Realization
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KPI ~ Benefits Realization
Regulatory Requirements
•Nutrient Analysis of Menus
•New Food Label Rules
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Menu Nutrient Analysis
New Food Labeling Requirements
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Management of Patient Information
• Admits/Discharge/Transfer Information
• Food Allergies
• Diets
• Likes and Dislikes
Patient Experience
• Patient orders taken closer to meal time
• Patients can order via call center, bedside entry or with own device
• Ability to monitor nutrients while taking order
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B.Y.0.D.not B.Y.O.B
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Mobile Meal Ordering
Customer Experience
“Technology cannot fix a broken customer experienceculture, but it can make a healthy one even stronger.”
Nancy Green, Verizon Enterprise Solutions
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Why Facilities Don’t Have Software
• Cost of initial investment
• Lack of resources to build and maintain database
Fully Integrated Menu Management System
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Meet your CIO
Why Stella?
• Lower initial investment
• Facility only needs one server to support system
• Stella Solution is licensed for a small fee per patient day
• DM&A maintains the database
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Q & A
If you have a question,
please type it in your GoToWebinarcontrol panel at this time.
Just a taste of what DM&A has to offer…
We can help you get to “BEST”!
• Software Optimization for Existing Systems
• Operational Assessments
• Room Service & Enhanced Dining
• Interim Staffing
• Contract to Self Op
• Uniforms
• More! Visit www.destination10.com
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Thanks for attending!
Post webinar email will be sent out by Friday:• Presentation Handout• CEU certificate• Webinar recording• Stella Special Offer for webinar attendees• Link to request Stella demo• Adam & Della’s contact info
DM&A619‐656‐2100
Contact Us
If you have any immediate needs or require support, contact DM&A today for a free consultation with one of our Success Coaches.
DM&A is your solutions provider. We are here to serve you!
