benefits of logi sys to freight & logistics companies

Benefits of Logi-Sys to Freight & Logistics Companies

Today, software applications are critical tools for logistics organizations to achieve

and sustain growth. Cloud-based solutions are essential as they enable logistics

companies to get the most value out of logistics operations. The ever increasing

customer service expectations, need of timely and accurate communication and

information based decision making are factors that drive success. Logistics

companies and freight forwarders can immensely benefit by integrating logistics

operations using Logi-Sys – Comprehensive Cloud ERP for freight & logistics

industry. Logi-Sys creates a single platform to amalgamate various business

functions such as Billing & Accounts, Sales & Marketing and Customer Service

with logistics operations. Let us see how Logi-Sys can effectively help logistics

companies in improving logistics operations.

1) Improve Customer Service-

A Happy Customer brings repeat business opportunities. Accurate and timely

communication is essential to keep the customer updated. Logi-Sys helps in

improving customer satisfaction by allowing logistics companies to provide

exceptional customer service. Logi-Sys drives visibility through accurate and Real-

Time information throughout the organization, customers and supply chain,

enabling quick and informed decision making. With Real-Time shipment tracking

and automated alerts customers receive the required information easily and on

time. Automation and Ready-to-Use reports such as Daily Shipment Status report

proactively share valuable information with the customers.

Logi-Sys helps logistics companies to create a complete Customer Portal

integrating their website and mobile platforms to serve the customers quickly and

more efficiently. They can provide their customer with Online Booking of new

orders; access to financial information like Outstanding Payments, Statement of

Accounts and Inventory tracking, ASN & GIO requests etc. By automating the

customer service function, logistics companies can reduce the time, efforts and

costs spent in these activities.

2) Increase Sales & Revenue-

Powerful CRM module of Logi-Sys helps logistics service providers to track their

funnel through entire sales cycle to improve efficiency of sales team and initiate

actions to increase revenue. Logi-Sys manages sales right from the Inquiry to

client acquisition covering the entire sales process. All Rates and Tariffs can be

maintained, Quotations can be generated and Sales Performance can be

measured. Marketing campaigns, strategies and their success rate can be

managed efficiently with Logi-Sys. Forecasting, Budgeting, Lead Management and

Campaign Measurement, including ROI Measurement can be easily tracked. This

helps in evaluating the effectiveness of the marketing efforts and make necessary

amendments to the communication strategies. KYC information available in CRM

helps in driving successful marketing campaigns.

3) Better Decision Making with Management Reports

Logi-Sys empowers logistics companies with Automated Reports, Dashboards and

KPIs to create an information reporti

make quick, accurate and informed decisions. Improving the time and quality of

decision making results in simplifying operations and avoiding costly errors. Data

generated through day-to-day operations, when stored and

provide insightful inferences. The outcomes have huge potential for increasing

operational efficiency, improving customer experience and creating useful new

business models that can drive revenue growth. Using the historical and real

data generated in Logi-Sys to create comprehensive reports helps in informed

decision making.

4) Increase Profitability-

Effective usage of Logi-Sys at critical juncture of business successfully increases

the profitability. With Logi

financial accounting with operations to improve cash

control revenue leakages. Logistics companies can make use of automatic alerts &

notifications to improve the speed of response and avoid negativ

impact. Optimising the operations using Logi

EDI improves workflows and increases the productivity which has positive effects

on the profitability.

Mentioned above are some of the major advantages that Logi

table. There are many such key enhancements for operational, tactical and top

management level which guide freight forwarding and logistics companies to

improve their operations and performance.

Better Decision Making with Management Reports -

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benefits of logi sys to freight & logistics companies

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