benjamin flores.docx

BENJAMIN FLORES 4519 Frankfort, El Paso, TX 79903 | C: (915)208-7917 | [email protected] SUMMARY I have winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Coaching and teaching is part in my daily agenda. I am eager; I will not settle or stay stagnant in my work. I was told growing up that it not what you know but who you know. I turned it around, knowledge is power. Knowing the right people and backing it up with great knowledge, Disguise the Limit for oneself. "Employee is Sales and Sales is Profit" HIGHLIGHTS Very Strong and well-rounded Finances with all aspects of the Food Inventory Restaurant business Bar Inventory Strong Leader / Supervisor Skills Payroll Loyal, Devoted, Committed, Customer Service and Gust Hungry Relations Stable work history Forecasting sales and labor Adaptable matrix for the week Bilingual in English and Spanish Food and liquor ordering Certified Meat Cutter ACCOMPLISHMENTS Operated in a franchise that was top 5 in the nation out of 33 franchise Helped operate and run the highest volume restaurant in the franchise, weekly sales of $73,000 min and up to $100,000+ Certified by El Apple Franchise as a Bucher and Meat Cutter Opened a new location that generated a record high $106,000 open week EXPERIENCE 02/2013 to 05/2016 Manager El Apple (Applebee's) - El Paso, TX Scheduled and directed staff in daily work assignments to maximize productivity. Conducted daily pre-shift as well as weekly departmental meetings to ensure organizational efficiency. Exhibited thorough knowledge of foods,beverages, supervisory duties, service techniques, and guest interactions. Optimized profits by controlling food, beverage and labor costs on a daily basis. Was given a great Opportunity to open a new location as a manager, and generated a record high of $106K in sales during week one. Helped and managed 9 out of 11 locations; two of the locations were the Trainer Store. I was also able to experience the market outside of El Paso and Las Cruised and travel to San Angelo, Texas, helped run operations for a month till a GM was brought into place. 09/2011 to 02/2013 Server/ Bartender El Apple (Applebee's) - El Paso, TX I was promoted by my GM and Area Director to Management 01/2011 to 09/2011 Server/ Bartender Big Al's Wing & Suds - El Paso , TX 04/2006 to 04/2011 Warehouse Manager/ Field Operator Pazos Entertainment - El Paso, TX Initiated negotiations regarding vendor contracts and kept updated records of

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BENJAMIN FLORES4519 Frankfort, El Paso, TX 79903 | C: (915)208-7917 | [email protected]

SUMMARYI have winning attitude and desire to deliver an exceptional dining experience. Focused onsetting high expectations and raising service standards. Coaching and teaching is part in my daily agenda. I am eager; I will not settle or stay stagnant in my work. I was told growing up that it not what you know but who you know. I turned it around, knowledge is power. Knowing the right people and backing it up with great knowledge, Disguise the Limit for oneself. "Employee is Sales and Sales is Profit"HIGHLIGHTS

Very Strong and well-rounded Financeswith all aspects of the Food InventoryRestaurant business Bar InventoryStrong Leader / Supervisor Skills PayrollLoyal, Devoted, Committed, Customer Service and GustHungry RelationsStable work history Forecasting sales and laborAdaptable matrix for the weekBilingual in English and Spanish Food and liquor ordering

Certified Meat Cutter

ACCOMPLISHMENTSOperated in a franchise that was top 5 in the nation out of 33 franchiseHelped operate and run the highest volume restaurant in the franchise,weekly sales of $73,000 min and up to $100,000+Certified by El Apple Franchise as a Bucher and Meat CutterOpened a new location that generated a record high $106,000 open week

EXPERIENCE02/2013 to 05/2016 Manager

El Apple (Applebee's) - El Paso, TXScheduled and directed staff in daily work assignments to maximizeproductivity. Conducted daily pre-shift as well as weekly departmental meetings to ensure organizational efficiency. Exhibited thorough knowledge of foods,beverages, supervisory duties, service techniques, and guest interactions.Optimized profits by controlling food, beverage and labor costs on a daily basis.Was given a great Opportunity to open a new location as a manager, andgenerated a record high of $106K in sales during week one. Helped and managed 9 out of 11 locations; two of the locations were the Trainer Store. I was also able to experience the market outside of El Paso and Las Cruised and travel to San Angelo, Texas, helped run operations for amonth till a GM was brought into place.

09/2011 to 02/2013 Server/ BartenderEl Apple (Applebee's) - El Paso, TXI was promoted by my GM and Area Director to Management

01/2011 to 09/2011 Server/ BartenderBig Al's Wing & Suds - El Paso , TX

04/2006 to 04/2011 Warehouse Manager/ Field OperatorPazos Entertainment - El Paso, TXInitiated negotiations regarding vendor contracts and kept updated records ofcontracts. Developed and maintained exceptional customer service standards.

EDUCATION2008 High School Diploma: High School Diploma

Stephen F. Austin - El Paso, TX, El PasoCriminal JusticePark University - El Paso, TX, Fort Bliss