bereavement support in bexley and bromley

2
Somewhere to turn when someone dies How we can support How Cruse helps bereaved people Local contact details Cruse Bereavement Care, Bexley and Bromley Queen Mary’s Hospital, ‘B’ Block, Frognal Avenue, Sidcup DA14 6LT Tel: 020 8 304 5245 E-mail – [email protected] You can find out more about Cruse Bereavement Care and its services online at www.cruse.org.uk Cruse National Helpline 0844 477 9400 Cruse young people's website www.RD4U.org.uk Cruse Young people's free-phone helpline 0808 808 1677 Other Agencies Registered charity: 208078 A company limited by guarantee no 638709 (London) Registered office: Unit 0.1 One Victoria Villas, Richmond, Surrey, TW9 2GW Patron: Her Majesty the Queen. Working towards equality and diversity. Published September 2014 Bereavement Support in Bexley and Bromley We offer emotional support, help and information in a number of ways: • Telephone helpline • Information • One-to-one support • Local support group meetings Our aim is to provide a safe, confidential environment, in which bereaved people can share their experiences and feelings thus giving and gaining support from each other. For more information or details on any of our services please contact us. Feedback We aim to provide a service of the highest quality and welcome your comments and suggestions. If there is anything you would like to say about your local group or the work of Cruse Bereavement Care in general, please talk to your bereavement volunteer. Alternatively, you may contact our offices at email [email protected]. We also operate a formal complaints policy, the details of which are available on request. Survivors of Bereavement by Suicide National Helpline: 0300 111 5065 www.uk-sobs.org.uk Email: [email protected] The Compassionate Friends 14 New King Street, Deptford, London SE8 3HS National UK Helpline: 0845 123 2304 www.tcf.org.uk Email: [email protected] Cruse Bereavement Care is the leading national charity providing bereavement support services in England, Wales and Northern Ireland. We provide advice, information and support to anyone who has been bereaved (children, young people and adults) whenever and however the death has occurred. Cruse offers face-to-face, telephone, email and website support. We have a national helpline and local services throughout England, Wales and Northern Ireland. We also have a website and free-phone helpline specifically for children and young people. Our services are provided by trained volunteers and are confidential and free. Samaritans National Helpline: 08457 90 90 90 www.samaritans.org Email: [email protected]

Upload: crusebexley

Post on 22-Dec-2015

17 views

Category:

Documents


2 download

DESCRIPTION

Information about the services offered by Cruse Bereavement Care in Bexley and Bromley

TRANSCRIPT

Page 1: Bereavement Support in Bexley and Bromley

Somewhere to turnwhen someone dies

How we can support How Cruse helps bereaved people

Local contact detailsCruse Bereavement Care, Bexley and Bromley

Queen Mary’s Hospital, ‘B’ Block, Frognal Avenue, Sidcup DA14 6LT

Tel: 020 8 304 5245E-mail – [email protected]

You can find out more aboutCruse Bereavement Care and its services online at

www.cruse.org.ukCruse National Helpline 0844 477 9400

Cruse young people's website www.RD4U.org.ukCruse Young people's free-phone helpline 0808 808 1677

Other Agencies

Registered charity: 208078A company limited by guarantee no 638709 (London)

Registered office: Unit 0.1 One Victoria Villas, Richmond, Surrey, TW9 2GWPatron: Her Majesty the Queen. Working towards equality and diversity.

Published September 2014

Bereavement Supportin Bexley and Bromley

We offer emotional support, help and information in a number of ways:• Telephone helpline • Information• One-to-one support• Local support group meetings

Our aim is to provide a safe, confidential environment, in which bereaved people can share their experiences and feelings thus giving and gaining support from each other.

For more information or details on any of our services please contact us.

Feedback We aim to provide a service of the highest quality and welcome your comments and suggestions.If there is anything you would like to say about your local group or the work of Cruse Bereavement Care in general, please talk to your bereavement volunteer. Alternatively, you may contact our offices at email [email protected]. We also operate a formal complaints policy, the details of which are available on request.

Survivors of Bereavement by Suicide National Helpline: 0300 111 5065

www.uk-sobs.org.uk Email: [email protected]

The Compassionate Friends 14 New King Street, Deptford, London SE8 3HS

National UK Helpline: 0845 123 2304 www.tcf.org.uk

Email: [email protected]

Cruse Bereavement Care is the leading national charity providingbereavement support services in England, Wales and NorthernIreland. We provide advice, information and supportto anyone who has been bereaved (children, young people andadults) whenever and however the death has occurred.

Cruse offers face-to-face, telephone, email and website support.We have a national helpline and local services throughout England,Wales and Northern Ireland. We also have a website andfree-phone helpline specifically for children and young people.Our services are provided by trained volunteers and are confidentialand free.

Samaritans National Helpline: 08457 90 90 90

www.samaritans.orgEmail: [email protected]

Page 2: Bereavement Support in Bexley and Bromley

Bereaved by suicide groupA monthly bereaved by suicide group offering support to those bereaved by suicide.Parents support groupA monthly parents support group offers support to bereaved parents and carers after the death of a child.Information eveningsThroughout the year, we host a number of information evenings for bereaved people, the evening provides information about the support offered by Cruse Bexley and Bromley, and to help you to understand your grief. Become a ‘Friend of Cruse’You can help us by becoming a 'Friend of Cruse' and donating a small amount of money each year to support our vital work. By giving a small regular contribution per year your support will allow us to plan for the future and continue to deliver bereavement services to those who need them.

Supporting Older People in Bexley and Bromley

We offer support for older people in our community through our 'Forevermore' project, by providing a range of bereavement services for people over the age of 60; those living in retire-ment homes and/or sheltered accommodation; and provides information and training to the carers of older people.

Children and Young People Support in Bexley and Bromley

We offer support for children and young people aged between 4 to 18. All our volunteers are specifically trained in working with children and young people, and can see the young person in their home or at other settings. We are able to work on a one-to-one basis, with siblings or the whole family as appropriate (usually with a different volunteer for each member of the family). For group support we work closely with The ‘Candle Project’ at St. Christopher’s Hospice, Sydenham.Supporting schools in Bexley and BromleyProfessionals in schools have a unique role in helping grieving children and young people, as children spend a significant amount of time in school. We can offer support and training to school staff supporting bereaved students.

Support in Bexley and Bromley

One-to-one supportWe offer appointments with our trained volunteers to talk through how your bereavement is affecting you. These appointments usually take place at our main office at Queen Mary’s Hospital, Sidcup but are sometimes at Holy Trinity Convent, Bromley or Mencap offices, Bexleyheath if these venues are more

Pre-bereavement supportIn addition to our bereavement support services, we are able to provide pre-bereavement support for those who need help coming to terms with an expected death.Telephone support and home visitsFor those unable through illness or disability to come into our office, we offer support from trained volunteers over the telephone and have a limited number of home visits available. Friendship group Our experience is that, through formal contact with others who have shared the experience of bereavement, new and lasting friendships develop and this informal support network becomes a powerful force for good, we host a weekly friendship group at United Reformed Church, Geddes Place,

“There is only one thing worse than speaking ill of the dead – and that is not speaking of the dead at all’

The death of someone close can be shattering. Everyone experiences grief differently; there is no ‘normal’ or ‘right’ way to grieve. How we react will be influenced by many different things, including our age and personality, our cultural background and religious beliefs, our previous experiences of bereavement, our circumstances and how we cope with loss.

Cruse is a national charity that provides advice, information and support to anyone who has been bereaved, whenever or however the death occurred. The service is provided by trained, experienced volunteers and is confidential and free.

Cruse has been in Bexley since 1984 and in Bromley since 2011, and provides free bereavement support to anyone living in the area, irrespective of age, race, gender, culture, religion, ethnicity and disability.

Our Bereavement Volunteers who provide this support service receive rigorous and demanding bereavement training. In accordance with best practice, every volunteer is allocated to a trained supervisor so that quality of performance is regularly monitored and expertise enhanced. Volunteers continually

receive in-house training, elements of which are obligatory such as Child Protection

Procedures, and this training ensures provision of a

quality service.

convenient.

Bexleyheath.