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© 2006 McGraw-Hill Ryerson Ltd. All rights reserved. Developing New Products and Services 1 0

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  • FIGURE 10-4 Stages in the new-product process 2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    New-Product Development Process

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Idea GenerationCourtesy of the Nelson RF Collection

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Idea GenerationCustomer and Supplier SuggestionsEmployee and Co-Worker SuggestionsResearch and Development BreakthroughsCompetitive ProductsTHE NEW-PRODUCT PROCESS

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    BrainstormingThe process of getting a group to think of unlimited ways to vary a product or solve a problem.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Idea ScreeningThe first filter in the product development process, which eliminates ideas that are inconsistent with the organizations new-product strategy or are inappropriate for some other reason.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Concept TestA test to evaluate a new-product idea, usually before any prototype has been created.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Business Analysis

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    DevelopmentCreation of prototypeMarketing strategyPackaging, branding, labeling Manufacturing feasibility

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Test MarketingThe limited introduction of a product and a marketing program to determine the reactions of potential customers in a market situation.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    Business AnalysisDevelopmentMarket TestingTest MarketingSimulated Test MarketsWhen Test Markets Do Not WorkTHE NEW-PRODUCT PROCESS

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.Mattels BarbieExtensive Safety Testing

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    CommercializationProductionInventory BuildupDistribution ShipmentsSales TrainingTrade AnnouncementsCustomer AdvertisingSteps inMarketing aNew Product

    2006 McGraw-Hill Ryerson Ltd. All rights reserved.

    FIGURE 10-5 - Marketing information and methods used in the new-product process