berlin, november 2009
DESCRIPTION
Further development of supplier management Deutsche Bahn AG. Deutsche Bahn AG. Dipl. Ing. Sascha Pantel. Technology, Integrated Systems and Services - Procurement. Buildings and Structures Product Area – Supplier Management. Berlin, November 2009. Integrated Systems Rail. - PowerPoint PPT PresentationTRANSCRIPT
Berlin, November 2009
Deutsche Bahn AG
Dipl. Ing. Sascha Pantel
Technology, Integrated Systems and Services - Procurement
Further development of supplier managementDeutsche Bahn AG
Buildings and Structures Product Area – Supplier Management
2Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Supplier managementas a continuous process
1.
Cross-functional and ongoing:
Updating and Continuing the supplier data Risk management
Supplier development
3.
Supplier evaluation
2.
Phasing out suppliers
Integrated SystemsRail
Supplier management at DB is understood as an overall control process and consists of 3 part phases
OVERVIEW OF THE SUPPLIER MANAGEMENT PROCESS
New companies
Supplier qualification
3Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Supplier qualification
1.
Supplier development
3.
Supplier evaluation
2.
IntegratedSystems Rail
All suppliers are qualified, but with different degrees of intensity
For this purpose, the suppliers' products/ services are classified into risk categories
Depending on the risk category of the products/services, qualification is made at different depths with different requirements
Criteria for determining suitability are specialist know-how, productive capacity and reliability
Key aspects of supplier qualification
4Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
The risk assessment of the groups of goods determines the qualification intensity of the potential contracting party
environment
customers
image
costs
supply
quality
safety
set
freely selectable
Example dimensions for determining the risk
other criterianone
Riskclassification
high
very high
low
usual
Basic data
Basic data
Basic data
Basic data
Commer. criteria
Commer. criteria
Commer. criteria
Perform. criteria
Perform. criteria
Process criteria
Modules for qualification
Lieferanten-qualifizierungLieferanten-qualifizierung
1.1.
Lieferan-tenent-wicklung
3.3.
Lieferanten-bewertung
2.2.
Systemverbund Bahn
Systemverbund Bahn
5Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Modules
Contractual capacityContractual capacity
TrustworthinessTrustworthiness
ReliabilityReliability
SustainabilitySustainability
QUALIFICATION: GRADATION LOGIC FOR THE QUALIFICATION OF COMPANIESQUALIFICATION: GRADATION LOGIC FOR THE QUALIFICATION OF COMPANIES
Example sub-criteria
Basic data
Commer. criteria
Perform. criteria a
and b
Process criteria
DUNS no., Sector Codecompany, address, telephone no., contact
banking connectionVAT IDQMS in placeability to enter into risks (trade assoc. member)
solvency of the company integrity of business management references at DB AGwork at the required state of the art (DIN)/minimum technical requirements for performance
necessary equipment/expertise (means of production, welding approval, …)
Manufacturer-related product qualification (HPQ)
Q classification
Supplier (future
contract-ing
partner)
Product/manu-facture
r
Top criteriaLevels
Defined criteria (partly goods group-specific) are allocated to every qualification module
Lieferanten-qualifizierungLieferanten-qualifizierung
1.1.
Lieferan-tenent-wicklung
3.3.
Lieferanten-bewertung
2.2.
Systemverbund Bahn
Systemverbund Bahn
6Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
PQ system
is designed
throughout
as a
two-stage
procedure.
The Buildings and Structures pre-qualification procedure forms the basis of high-quality supplier qualification
Pre-qualification procedure stipulation of objective rules and criteria
stipulation of an evaluation system
Stage 1 legal, administrative and economic criteria
Stage 2 specialist suitability, productive capacity and
reliability
Directory of the pre-qualified companies
approval
approval
Companies can undergo the pre-qualification procedure at any time by applying to participate
Planning services
Track superstructu
reEarthworks
(general/special)
Structural engineering
Protection services
Construction supervision
Supplier qualification
Application of the PQ procedure forthe following sub-systems:
7Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
The DB supplier pool comprises 3 different supplier categoriesThe DB supplier pool comprises 3 different supplier categories
QUALIFICATION: CLASSIFICATION INTO SUPPLIER CATEGORIES AND INFLUENCING VARIABLES
Major suppliers with high
purchasing volume
Strategic suppliers owing to low
substitutability
Significant markets and
materials
High relevance for DB business
Einteilung Lieferanten in
Lieferantenklassen
•Key
•Preferred
•Accepted
Einteilung Lieferanten in
Lieferantenklassen
•Key
•Preferred
•Accepted
Classification of suppliers into
supplier categories
according to group of goods or
eClass
•Strategic
•Preferred
•Accepted
Lieferanten-qualifizierungLieferanten-qualifizierung
1.1.
Lieferan-tenent-wicklung
3.3.
Lieferanten-bewertung
2.2.
Systemverbund Bahn
Systemverbund Bahn
8Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Supplier qualification
1.
Supplier development
3.
Supplier evaluation
2.
IntegratedSystems Rail
Evaluation is the target/actual comparison on the basis of specifications in the dimensions of quality, costs and dates along the entire supply chain
Evaluations take place within a narrow timeframe according to defined events
The result is a ranking of the suppliers
Every evaluation is communicated
Every evaluation has a consequence
KEY ASPECTS OF SUPPLIER EVALUATION
9Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
EVALUATION GRID: FIRST AND SECOND AGGREGATION LEVEL DB TOTALLieferanten-qualifizierung
1.1.
Lieferan-tenent-wicklung
3.3.
Lieferanten-bewertung
2.2.
Systemverbund Bahn
Systemverbund Bahn
Product evaluation phase
Delivery and performance phase
Quotation phase
Phases in the procurement process
Quality in use product evaluation quality of elimination of
defects
Quality of deliveries and performance quality of delivery &
performance quality of cooperation effectiveness of the QMS
Quality of the quotation formal quality of the quotation quality regarding contents of
quotation
Operating costs
maintenance costs disposal costs costs for energy, auxiliary
materials, operating supplies
Cost development adherence to costs in
contract period claim behaviour
Price level and price transparency transparency/plausibility of
pricing reasonableness of price level
Observance of deadline in case of defects
reaction time after notice of defect
duration of eliminating defect
Observance of dates compliance with dates of
delivery and performance behaviour with change of
date
Observance of deadlinesand dates formal observance of
deadlines assurance of set/expected
delivery and performance dates
Dimensions
Quality(>20%)
Costs(>20%)
Dates(>20%)
Detailedquestion catalogue
for each field
Supplier evaluation is an elementary part of supplier management and comprises the dimensions of quality, costs and dates
10Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Uniformly throughout DB, …
… at least 80% of the purchasing volume is covered in supplier evaluations
… every evaluation is based on the dimensions of quality, costs and dates with a minimum weighting
… all results are communicated
CONSIDERATION OF UNIFORM BASIC PRINCIPLES AND GOODS GROUP-SPECIFIC FEATURES
Goods group-specific features require diversification of the evaluation questions and conditions
As a result, …
… suppliers are evaluated transparently according to objective suitability requirements (productive capacity, reliability, specialist know-how)
… companies which do not fulfil this demand can be identified
… legally and revision-secure decisions are taken in the award process according to the principle of equal treatment and transparency
Goods group-specific, …
… different evaluation sheetsare generated (examples):
construction services planning services subsoil evaluations and foundation consultancy construction supervision planning services (FA*) protection services protection services (FA) provision of track material disposal of track material logistics services
Lieferanten-qualifizierung
1.1.
Lieferan-tenent-wicklung
3.3.
Lieferanten-bewertung
2.2.
Systemverbund Bahn
Systemverbund Bahn
*FA=framework agreement
11Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
The ranking results from event-related data, individual cases and an annual evaluation round
LOGIC OF OVERALL RANKING FOR EACH SUPPLIER
Event-related data along the supply
chain
(for quotation, delivery and performance,
warranty each)
Annual evaluation round with every Business Area
concerning supplier portfolio
< on the basis of the event-related data
< in addition: 2-3 qualitative criteria (e.g. technology, innovation capability, soft skills)
91-100 outstanding
good
restricted
poor
81-90
61-80
≤60
Supplier ranking
< Quality
< Costs
< Dates
Individual-case-related data with particular significance as threshold or limit values or "killer criteria" (0-1), e.g.
compliance cases, insolvencies or dunning stages
SCHEMATIC REPRESENTATION
e.g. points
12Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Supplier qualification
1.
Supplier development
3.
Supplier evaluation
2.
Integrated SystemsRail
Every supplier evaluation leads to a structured reaction; every evaluation has a consequence
Depending on the significance of the supplier and his classification in the ranking, further development is performed with differing intensity
KEY ASPECTS OF SUPPLIER DEVELOPMENT
13Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
OVERVIEW OF THE COMMUNICATIONS CONCEPT
Development measures are agreed on along with the communication to the supplier1 Joint supplier development
teams
2 Proposal for supplier's award and further qualified automatically
3 Phasing out possible, e.g. no extension of framework contracts
4 Contractual obligation of the supplier for improvement (catalogue of measures, target agreement) or phasing out
poor < 60
acceptedpreferredstrategic
Outstand-ing100-91
Good 81-90
Restricted 61-80
Supplier classification
2
Ranking for each supplier
1
Poor <60
3
4
SCHEMATIC REPRESENTATION
The result of a supplier evaluation is always communicated to the supplier
14Deutsche Bahn AG, Technik, Systemverbund und Dienstleistungen, November 2009
Supplier management
Integration. Weltweit.
Mit zuverlässigen Lieferanten den Kunden gewinnen !
Integration. Worldwide.
Gain the customer with reliable suppliers !
Integrierte Lösungen für weltweiten Erfolg – Integrated solutions for worldwide success