bernie althofer afaim profile july 2015

EGL I ASSESSMENTS PTY LTD

2015

PROFILE

Bernie ALTHOFER AFAIM

Owner/Managing Director / Author

EGL I ASSESSMENTS PTY LTD

ABN : 67 126 789 884

www.egliassessments.com

[email protected]

p 0419 661 421

P O B O X 7 7 6 , S P R I N G H I L L Q L D 4 0 0 4

http://www.egliassessments.com/

mailto:[email protected]

22 July 2015

CAREER OVERVIEW

With a career of almost thirty five years’ experience as a police officer and

several years’ experience as a self-employed consultant, I have extensive

experience

researching, analysing, interpreting, communicating and applying a

diverse range of legislation

in areas of risk management, workplace harassment/bullying, unlawful

discrimination, workplace stress, leadership/management, occupational

violence including domestic violence

developing, designing and training personnel on assessment procedures

conducting workshops on risk management, quality management,

procedures writing, workplace bullying/harassment, performance

management and planning, strategic planning, and problem solving

conducting presentations on topics relating to leadership,

management, health and safety, workplace bullying/harassment,

performance management, accreditation risks

leading, directing, controlling and reporting on operational assessments,

compliance audits and performance reviews

representing key stakeholders on the Queensland Police Service

(QPS)Stress Management Working Party, QPS Domestic Violence

Working Party, QPS Drug and Alcohol Community Education Resource

Package, Queensland Police Commissioned Officers Union of

Employees

providing advice, support and guidance to victims/targets, alleged

bullies and managers/supervisors in roles as a Harassment Referral

Officer and Peer Support Officer

I have a Master of Education (Leadership and Management) and a Master

of Arts (Justice Studies). I have maintained my professional knowledge by

attending and applying information presented at training and professional

development opportunities.

I am the author of Resolving Workplace Bullying Survival questions and helpful

hints from cubicles to boardrooms.

22 July 2015

KEY STRENGTHS

Extensive written and oral experience

Extensive experience in delivering presentations and workshops

Experienced in conducting operational audits and reviews

Ability to communicate to a broad range of stakeholders on diverse

issues

Strong problem solving and ethical decision making ability

Strong research and analysis ability

CAREER HISTORY

September 2007 to present date

Owner/Managing Director, EGL I ASSESSMENTS PTY LTD

Researching, designing, developing, delivering and conducting:

Presentations and workshops on organisational terrorism and the

destructive costs of counterproductive workplace behaviours including

workplace bullying and harassment and sexual harassment

Workplace assessments in relation to counterproductive workplace

behaviours including workplace bullying and harassment, and sexual

harassment

Situational based workshops designed to prepare 'officers' and workers

for Court, Commission and Tribunal appearances

Helping employers and workers identify and gather evidence and data

about detecting, preventing and resolving counterproductive workplace

behaviours

2013 to present date (casual)

Theatre Orderly, Queensland Eye Hospital

2011 to present date (part time)

Men’s Teaching Associate, Men’s Health Program, School of Medicine,

University of Queensland

22 July 2015

Key Responsibilities

Provide students with an opportunity to gain useful feedback about their

clinical and communication skills

Help students learn intimate physical examination skills in a relaxed and

non-threatening environment

Help students develop communication skills required to become health

practitioners who are sensitive to their patients

January 2008 to March 2010 (contract)

Assessor, Migration Skills Assessments, Australian Institute of

Management, Queensland and Northern Territory


Conduct assessments of Migration Skills Applications

Provide written reports regarding success rate

10/2/1992 to 17 August 2007

Inspector of Police, Queensland Police Service

Inspector, Principal Project Officer (Safer Workplaces Project), Health and

Safety Section, Health Services Branch, Human Resources Division


Conduct Statewide audit within Queensland Police Service to identify

Safer Workplaces Assessment Program WHS information, instruction and

training essential and best practice

Provide report on identified key improvement opportunities for WHS

information, instruction and training

Inspector, Manager, Management Development Program, Queensland

Police Service Academy, Oxley


Provide leadership and management to multi-disciplinary teams

delivering distance education to police officers

22 July 2015

Coach and mentor personnel undertaking the Management

Development Program and University studies

Acting Superintendent, (Manager), Inspectorate and Evaluation Branch,

Ethical Standards Command, Police Headquarters, Brisbane


Negotiate with Executive Managers regarding inspection requirements

and findings

Facilitate the co-ordination, supervision and management of activities

involving Internal Audit, Review and Evaluation and the Inspections

Team

Provide strategic operational and management advice to senior

management

Communicate and consult to negotiate the timely delivery of

inspections

Research and implement applied problem solving strategies to manage

change

Develop an appreciation of development of strategic projects to

maintain a proactive role in promoting ethical conduct

Brief Executive management on activities being undertaken within IEB.

Inspector, Inspections/Risk Management, Inspectorate and Evaluation

Branch, Ethical Standards Command, Police Headquarters, Brisbane

Apply knowledge of legislation, QPS policies, orders and procedures

governing effective service delivery in the development of operational

audit test programs

Apply knowledge of operational policing duties, projects, training,

inquiries, adjudication, prosecutions and traffic knowledge, to develop

worksheets addressing operational, financial, information management

and corporate governance systems to comply with the Financial

Management Standard 1997, the AS/NZS 4360 Risk Management

Standard and the Qld Treasury Guidelines on Cost-Effective Internal

Control for Underpinning Agency Performance

Participate in Regional Inspections assessing systems including

Intelligence, Domestic Violence, Risk Management, operational

planning, General Administration, and Rostering

22 July 2015

Provide quality advice on strategic issues including:

increased accountability and corruption prevention strategies;

paedophile activity;

HR and resource management, computer crime (including e-

crime);

domestic violence;

crime prevention;

workplace harassment;

Major Investigation Co-ordination;

Problem Oriented and Partnership Policing;

Police Powers and Responsibilities Act,;

Information Security; and

Water Police

Review inspection plans, overviewed Inspection Reports and analyse

working papers to assess inspection findings, ensuring policy and

procedural accuracy, providing strategic assessments of risk exposures

impacting on all levels of the Queensland Police Service

Prepare detailed written submissions on:

Inspection findings;

Risk Management; Inspections processes;

Quality Management; Police Beat Shop Front, (growth and

development in the South Eastern Region and location of new Shop

Fronts);

Realignment of Boundaries Project, (included factors affecting

operational policing);

Domestic Violence Issues, (included factors relating to need to

conduct ongoing community awareness programs);

Evaluation of Action Plans

Manage the inspection process to ensure that the Inspection Reports

were completed and recommendations implemented

Conduct Performance Planning and Assessment System interviews with

staff and evaluate performance by consulting with Inspections Team

members

Complete Monitoring Reports for Assessment Development Centre

placements and no Reports have been returned

Develop extensive knowledge of corruption prevention through risk

management and auditing

22 July 2015

Communicate with risk management/corruption prevention

professionals including the Criminal Justice Commission

Research, consult, negotiate and implement changes to risk

management policies and procedures

Consult with key support units in relation to changes to Corporate

Planning requirements;

Consult widely across the Service in relation to changes required for

Chapter 15 (Risk Management) of the Operational Procedures Manual

Develop and conduct training sessions on risk management for

managerial and operational staff across the Service

Advise the Superintendent, Inspectorate and Evaluation Branch (IEB) on

new and emerging strategic risk exposures and opportunities for

improvement

Identify training requirements (problem identification) for Inspections

staff and conduct a presentation (problem solving and compliance) on

the IEB Practice Manual and Standing Orders

Facilitate the development of Action Plans for the Ethical Standards

Command and work units within the Command

Facilitate the development of the strategic plans, action plans and

Operational Plan including the Inspectorate and Evaluation risk

management plan and six monthly 'Inspections Program'

Consult with the Superintendent, IEB on changes to the Issues Based

Inspection Program; IEB Risk Management Plan and the IEB Action Plan

Implement and manage the inspection program

Facilitate Inspections Team Meetings to ensure taskings were achieved,

feedback provided, objectives achieved, problems identified and

resolved

Develop and implement guidelines for managing the Performance

Planning and Assessment System process for permanent Senior

Sergeants and Assessment Development Centre Senior Sergeants

Ensure induction training was conducted and monitored the work

environment to manage Health and Safety issues (risk management)

22 July 2015

Conduct monthly inspections in relation to accoutrements on issue to

police officers within the Inspectorate and Evaluation Branch

Provide advice on corruption prevention strategies in relation to policing

of prostitution

Develop good interpersonal skills to critically analyse complex issues by

involving people in change management and participative decision

making to achieve organisational and work unit goals and objectives

Participate in the development of the Queensland Police Service (QPS)

Sexual Harassment Referral Officer’s (SHRO) Action Plan designed to

increase personal accountability of SHRO's

Provide advice on a diverse range of issues such as career development

and planning; workplace and sexual harassment resolution options

Incorporate ethical decision making into presentations promoting the

QPS Anti-Discrimination policy in the workplace

Conduct presentations to recruits on sexual harassment and

discrimination and incorporating advice on ethical decision making

including potential unlawful activities and reinforcing QPS policies and

resolution options by outlining the benefits of lawful conduct and

behaviour in the QPS

Apply knowledge of the Public Sector Ethics Act, Code of Conduct and

legislation regarding 'whistleblowers' and the benefits to organisational

and individual compliance by integrating risk management and ethical

decision making in presentations by using of examples of unethical

decision making and practices

Present a session to Peer Support Officers on Release of Information

Participate in Leadership and Strategic Management Special Interest

Groups and Trainer’s Forum, AIM to maintain knowledge of leadership

and management trends and strategic issues

Inspector, Quality Management Project, Commissioner’s Inspectorate, Police

Headquarters, Brisbane


Identify units/entities with systematic commercial dealings with the

private sector and entities that provide corporate services/functions that

potentially could be delivered by alternative suppliers

22 July 2015

Develop an implementation plan for introducing quality assurance

systems into the Queensland Police Service

10/2/1992 to 17/3/1996

Inspector, Regional Projects Office, South Eastern Regional Police

Headquarters, South Eastern Police Region


Apply the Operational Procedures Manuals and the Major Incident

Guidelines in the development of submissions relating to improving

operational areas/units such as the Accident Investigation Squad and

the upgrading of the Logan District Communications Centre at

Beenleigh

Perform duty as the Regional Complaints Officer

Prepare and conduct risk management presentations in Regions,

Commands and Divisions within the Service.

Represent the South Eastern Region on the Steering Committee for the

development of the Drug and Alcohol Community Education Resource

Package (DACER)

Participate as a Regional representative on the Domestic Violence

Working Group chaired by the Deputy Commissioner

Provide advice to operational police and community groups in relation

to the non-application of legislation relating to the policing domestic

violence, stalking, harassment, and assaults whilst performing the roles of

Regional Domestic Violence Liaison and the Gay/Lesbian/Transgender

Liaison Officer

Consult and negotiate in the development of the Queensland Police

Service Corporate Plan

Conduct regional workshops involving police managers and conducted

environmental scans by analysing data, and develop reports for

Corporate Planning

Review of Action Plans in the South Eastern Region

Develop strategies to improve action planning process

22 July 2015

Represent the South Eastern Police Region management at inter-

departmental meetings and presentations regarding SEQ2001,

Integrated Planning Act, regional and urban development

Manage the productivity outcomes of personnel working on various

Regional and community policing projects such as CRISP, Operation

DRAG, Beenleigh Communications Project and community policing

projects

Attend and present regional responses to:

State Planning Group

Domestic Violence Working Group

SEQ2001 Project

Regional Business and Industry Development Forum (development

of Strategic Plan)

Regional Projects - Beenleigh District Communications Project

Surfers Paradise Safety Action Project

Negotiate funding from the National Drug Strategy for the Surfer’s

Paradise Safety Action Project (Police); and funding from National

Campaign Against Drug Abuse for Project RADICAL

Negotiate with Inspector, Crime Prevention Unit and the Robina Land

Corporation for the development of the Robina Police Beat

Negotiate changes in consulting processes in the Integrated Planning

Act to include police advice on developments (crime and safety

aspects)

Represent the SER on the State Planning Group responsible for

developing the Corporate Plan to the standard required by the Senior

Executive and to Treasury requirements and negotiated the outcome of

the plan

Prepare and deliver training/sessions plans on: Domestic

Violence/Stalking, Sexual Harassment, Risk Management, Strategic

Planning/Action Planning; Performance Planning and Assessment,

Implementation Unit workshops, A.I.D.S

Communicate with external consultants to provide effective delivery of

the Officers in Charge Workshops, South Eastern Region

22 July 2015

21/10/1991 to 17/3/1992

Senior Sergeant

Officer in Charge, District Education and Training Officer, Beenleigh Police

District, South Eastern Police Region


Coordinate the placement and management of Field Training Officers

and their tasks in accordance with development requirements

Overview legislative, QPS policy and procedural content of lecture

material

Manage systems and processes in relation to First Year Constables and

Field Training Officers

Consult with District personnel regarding training needs for operational

police officers

4/2/1991 to 24/2/1991 and 12/11/1990 to 25/12/1990

Acting Inspector, Staff Officer (to Assistant Commissioner), and Acting

Inspector, Staff Officer/Regional Educational Training Officer, South Eastern

Regional Police Headquarters, South Eastern Police Region


Provide advice and support to the Regional Assistant Commissioner,

South Eastern Region regarding strategic, operational and administrative

issues

Overview the delivery of Regional and District Training programs

Liaise with the State Training Co-ordinator regarding Service standards

27/11/1989 to 20/10/1991

Sergeant 1/c - Implementation Co-ordinator (Projects Officer), South Eastern

Regional Police Headquarters, South Eastern Police Region


Participate as a project team member implementing changes following

the Commission of Inquiry into Possible Illegal Activities and Associated

Police Misconduct (Commissioner GE Fitzgerald QC) (1989).

22 July 2015

Prepare and deliver training/sessions plans on Domestic

Violence/Stalking, Performance Planning and Assessment,

Implementation Unit workshops, A.I.D.S, Officer in Charge Workshops

13/3/1989 to 26/11/1989

Sergeant 1/c -Supervisor/General Duties, Broadbeach Police Division, Gold

Coast Police District

Direct operational staff at incidents including gas explosions, domestic

violence, fatal traffic accidents, criminal offences, domestic violence,

stalking, crime scene preservation and crime prevention strategies

Conduct investigations into complaints regarding drug offences,

domestic violence, break and enters, dangerous driving, traffic offences

Provide Command and Control leadership at scenes of fatal traffic

accidents, searches for missing persons, hazardous chemical situations

(present for Declaration of Emergent Situation), and crowd control (New

Year's Eve Celebration, Surfers' Paradise)

Monitor compliance with organisational systems and processes

1/7/1985 to 12/3/1989

Sergeant 2/c - Supervisor/General Duties at Southport Police Division, and

Gold Coast Mobile Patrols, Gold Coast Police District and Supervisor/General

Duties, Gladstone Police Division, Gladstone Police District

Officer in Charge, Clerical Functions, Gladstone District Office, Gladstone

Police District


Provide management and supervision to operational personnel under

my control

Direct operational staff at incidents including gas explosions, domestic

violence, fatal traffic accidents, criminal offences, domestic violence,

stalking, crime scene preservation and crime prevention strategies



Provide advice and guidance on the preparation of reports in relation to

the detention and prosecution of persons, including Court Briefs and

Coronial reports

22 July 2015

Perform duties and functions of prosecutor/adjudicator for daily arrests

and traffic matters at Coolangatta Magistrates Court

Provide administrative and clerical support and guidance in the re-

establishment of the Gladstone Police District Office

13/3/1978 to 30/10/1983

Senior Constable - General Duties/Traffic Branch, North Rockhampton Station,

Rockhampton Police District



domestic violence, break and enters, dangerous driving, traffic offences,

industrial deaths and fatal accidents

Prepare reports in relation to the detention and prosecution of persons

Prepare Court Briefs and Coronial reports

21/10/1972 to 13/3/1978

Constable, Brisbane Mobile Patrols, General Duties/District Office Clerical

Functions, Longreach Police Station/Longreach District Office, Longreach

Police District


Provide clerical support in the Longreach Police District Office



Prepare reports in relation to the detention and prosecution of persons

Prepare Court Briefs and Coronial reports

13/5/1973 to 20/10/1972

Constable, Training


Undertake all police skills and knowledge lectures and activities required

to complete training program

22 July 2015

1969 to 1972

Apprentice Cabinet Maker and Joiner, R& JH Drabsch, Roma


Work under supervision of leading hand

Undertake tasks as allocated and expected of an apprentice

1969

Shop Assistant, Miscamble Brothers Hardware, Roma


Provide quality customer service and sales

Assist with maintaining product lines

TERTIARY EDUCATION

Certificate 111 in Investigative Services (2012)

Master of Education (Leadership and Management) (Queensland

University of Technology) (Conferred 2005)

Master of Arts (Justice Studies) (Queensland University of Technology)

(Conferred 2001)

Bachelor of Arts (Justice Studies) (Queensland University of Technology)

(Conferred 1998)

Graduate Certificate in Applied Management (Charles Sturt University)

(1997)

LEARNING AND PROFESSIONAL DEVELOPMENT

2015

Workers Compensation claims and review processes 18/6/2015

10 Simple rules for hiring new staff, NB Lawyers for Drake International

25/3/2015

Fundamentals of workplace investigations, Carter Newell Lawyers

19/3/2015

22 July 2015

2014

Union rights of entry and Work Health and Safety inspections, Carter

Newell Lawyers 22/10/2014

Corrupt practices, consequential loss and corporate M&A activity,

Carter Newell Lawyers 16/7/2014

Ethical Professional Conduct in the Workplace, Carter Newell Lawyers

26/2/2014

Perform Cardiopulmonary Resuscitation HLTCPR211A 31 January 2014

Certificate Q23482 issued

Australian Privacy Principles, Carter Newell Lawyers 12/2/2014

2013

Performance Management and Dismissals where psychiatric condition

or harassment is raised, Carter Newell Lawyers 10/10/2013

Fair Work Amendment Act: An outline of the changes, Carter Newell

Lawyers August 2013

Perform CPR HLTCPR211A, Immediate Response, Certificate IRFA0012170

issued 24 May 2013

Practical Guide to Drafting and Enforcing a Social Media Policy, Carter

Newell Lawyers 18/4/2013

The new Anti-Bullying Laws: Updates & Developments, Australian Business

Lawyers & Advisors for Drake International

Manual Handling Program online 6 February 2013, Certificate of

Completion

2012

Redundancies in Economic Downturn, Carter Newell Lawyers 8/11/2012

2011

Safety in Action Conference, Brisbane

2010

Safety in Action, West Australia Safety Conference, Perth

22 July 2015

Safety in Action Conference, Melbourne

2009


2008

Safety in Action, West Australia Safety Conference, Perth

2007

Corruption Prevention Network Qld Website Training


Queensland Police Workplace Health and Safety Training, Noel Arnold

and Associates, 2 to 3 May 2007

Living and Working with Emotional Self Awareness – Life Skills

Development – Georgia Phillips, Queensland Police Service for the

Leadership Lounge June 2007

The Art of Origami: Careers, Learning and Leadership for the Public

Service of the Future, Leadership Lounge April 2007

Coaching in the Public Sector, Leadership Lounge March 2007

Leading with Feelings: 7 Practices of EI Leaders – Bill Cropper, Leadership

Lounge February 2007

Supporting improved performance: Evaluation as a pillar of

performance management – Dr Kathy Corbiere, Australasian Evaluation

Society 17 April 2007

Corruption Prevention Network Qld Website Training 29 March 2007

Queensland Public Service Ethics Network (QPSEN) Forum 4 April 2007

Your Employer Brand: Attract, Engage, Retain – Brett Minchington, The

Australian Institute of Management 16 May 2007

Understanding Stress and Productivity from a Genetic Profiling

Perspective – Dr Annette Lotter, The Australian Institute of Management

20 March 2007

22 July 2015

The International Space Station: The Ultimate Risk? – Mike Lutomski, Risk

Manager, Safety and Mission Assurance/Risk Office, International Space

Station Program, NASA, Risk Management Institute of Australia 12 March

2007

Positive Psychology, Dr Martin Seligman, The Australian Institute of

Management 23 February 2007

2006

Corporate Services Network Harassment Referral Officers workshop

First Aid - Edition 4

Certificate IV in Assessment and Workplace Training

Tactical Communication - Non Verbal Communication

Implementing Fraud Prevention Strategies

Fraud and Corruption Control – Practitioners Workshop

Queensland Safety Forum, Brisbane

Workplace Health and Safety Coordinators Conference, Maleny

Networking and Strategic Alliances Conference, Queensland Police

Service 28 September 2006

QA-BSZ401-1-3 – O/L Workplace Assessor – Plan, Conduct & Review

(Online)

QA-BSZ40198 Certificate IV in Assessment and Workplace Training

QA-BSZ404A-BSZ Train Small Groups

QA-BSZ406-BSZ Plan and Promote a Training Program

QA-BSZ407A-BSZ Deliver Training Sessions

QA-BSZ408A-BSZ Review Training

Child Protection Reforms Online Package

Tactical Communication – Non Verbal Communications

Restraining Accoutrement Workshop

22 July 2015

Lateral Vascular Neck Restraint & Associated Issues Workshop

QPRIME General Navigation CBT

QPRIME General User Course

QPASS – Understanding organisational demographics – Heidi Bushell,

Leadership Lounge November 2006

Talent Management and Development, Leadership Lounge, September

2006

Are we knowledge work savy?, Leadership Lounge August 2005

Knowledge Café – Here are the stories, what now?, Leadership Lounge

June 2006

Open Space Works – a morning with the Master of Open Space

Technology, Leadership Lounge April 2006

Workplace bullying – how to respond to noxious work environments,

Leadership Lounge March 2006

Partnership leaders between Community and Government, Leadership

Lounge February 2006

Tapping into the ‘silent majority’s voice: The use of sample surveys in

community engagement programs – Libby Paholski, Australasian

Evaluation Society 15 November 2006

Focus groups: When, why and how? – Matthew Andrew, Australasian

Evaluation Society September 2006

How evaluation made a difference to planning and decision making in

a small community – Ellen Vasiliauskas, Australasian Evaluation Society

July 2006

Waking the sleeping giant – The essential role of evaluation in policy and

programs – Peter Bycroft, Australasian Evaluation Society June 2006

Evaluating strategic policy reform: challenges, limitations and learnings –

Ben Marr and Myra Geddes, Australasian Evaluation Society February

2006

22 July 2015

Implementing Fraud Prevention Strategies, Corruption Prevention

Network Queensland August 2006

Fraud and Corruption Control – Practitioners Workshop, Corruption

Prevention Network Queensland April 2006

Treasury Information Session, September 2006

Understanding Stress and Productivity from a Genetic Profiling

Perspective – Dr Annette Lotter, The Australian Institute of Management

December 2006

The Power of Networking and Why It Works – Robyn Henderson, The

Australian Institute of Management August 2006

A New Look at Health: Work Asset or Liability – Dr Toby Ford, The

Australian Institute of Management August 2006

The Art and Science of Leadership – Professor Ken Parry, The Australian

Institute of Management July 2006

What Real Leaders Do & What Fake Ones Don’t – Ian Berry, The

Australian Institute of Management July 2006

The Profession of Risk Management – Adrian Savage - Risk Management

Institute of Australia June 2006

Understanding Positive Psychology – Dr Martin Seligman The Australian

Institute of Management February 2006

Workplace Addictions – Nick Le Mare The Australian Institute of

Management March 2006

Discovering Personalities The Australian Institute of Management March

2006

2005

Master of Education (Leadership and Management) (Queensland

University of Technology) (Conferred 2005)

Cert IV in Assessment and Workplace Training

Supervisor/Manager Health and Safety Training – Knowing your

Responsibilities

Incident Command Course

22 July 2015

Quality Management Systems Course, ANDSAM Training, 18 to 22 July,

Certificate 0610 issued 28 July 2005

RABQSA-QM: Auditing Quality Management Systems

RABQSA-TL Leading Management Systems Audit Teams

Annual Conference of Australasian Organisation for Quality, Gold Coast

Safety at Work Week Presentations October 2005

Quality Public Services Workplaces Briefing and Overview September

2005

Health Services Branch Workshop September 2005

WHS Coordinators Conference, Gympie 22nd to 25 August 2005

Supervisor/Manager Health and Safety Training – Knowing your

Responsibilities

POST Maintenance 1/2005 – Tactical Communication (2): Dealing with

Mentally Ill persons

POST Maintenance 2/2005 – Tyre Deflation Device Workshop

POST Maintenance 2/2005 ASP Baton Update Workshop

POST Maintenance 1/2005: Positional Asphyxia Awareness Workshop

POST Maintenance 2/2005 Open Hand Tactics Workshop

POST Maintenance 2/2005 Watchhouse Practices Workshop

Information Classification System OPP

Breath Testing Device Operation Course (SD400PA)

Workplace Conflict Management

Occupant Emergency Procedures for Police Headquarters

Leadership Sassy, Queensland Police Service, Don Morris

Leadership in the Queensland Government, December 2005

22 July 2015

Unmasking the myth of leadership, November 2005

Are you a maverick or do you run them out of town, October 2005

Change management – Have you got the spectrum? September 2005

Balancing Work and Private Life, August 2005

Five Hidden Keys to Figuring Out People that YOU need to Know – An

Introduction into NLP, June 2005

Fan the Flame of your Passion for Leadership and Ignite Others, May

2005

Using Empowerment evaluation to improve community-based programs

– Dr June Lennie, Australasian Evaluation Society, September 2005

Measuring Performance in the Public Sector, Queensland Treasury,

September 2005

Boards that work – Professor Geoffrey Kiel and Mr Gavin Nicholson,

Competitive Dynamics/ Gadens Lawyers – The Australian Institute of

Management Book Launch, September 2005

How to Retain Your Key People, Clifton’s, July 2005

CATS: Nine Lives of Innovation – Steven Lundin, The Australian Institute of

Management, July 2007

Organisations Behaving Badly – Leon Gettler – The Australian Institute of

Management Book Launch, June 2005

The role of the Coroner – Michael Barnes (Criminal Justice Practitioners

Group), The Australian Institute of Management, June 2005

That after 100 years, a woman’s vote still doesn’t count – International

Women’s Day Debate, The Australian Institute of Management, March

2005

Ensuring the peak performance of your Board – Gavin Nicholson,

Competitive Dynamics, The Australian Institute of Management,

February 2005

2004

Information Privacy Principles Training OLP

22 July 2015

Harassment Referral Officer Training 4-6 May

Coronial Investigations Training Package OLP

QSA-CS5 Occupational Health and Safety Auditors Course, Commerce

Queensland, QSA Reference No 012312, issued 21 July 2004

QSA-AU Management Systems Auditing

QSA-OH Auditing OHS Management Systems

WHS Coordinators Conference, Gympie, 15-17 September 2004

Celebrating Achievements and Looking to the Future –The Key Centre

for Ethics, Law, Justice and Governance, December 2004

American Foreign Policy – Associate Professor John Kane

When to intervene? A Discussion of the Ethics and Legality of

International Interventions into Sovereign States – Ms Margaret

Palmer

Simulation Modelling and the Criminal Justice System – Dr Anna

Stewart

Dialogues on Liberal Governance Values – Dr Robyn Lui

Politics and Policy in the Indigenous Sphere – Professor Ciaran

O’Faircheallaigh

Travelling the Pathways to Prevention: The journey so far; - Dr Kate

Frieberg

Ethics in Business – The Battle to prevent unconscionable corporate

behaviour – Dr W Steve Albrecht and Dr Ned C Hill

Incident Command Course – An overview, Queensland Police Service

Information Privacy Principles Training OLP

Occupant Emergency Procedures for Police Headquarters

Evaluating organisational performance: The Quality Audit approach –

Professor Neil Dempster, June 2004

The Year of Living electorally, Corruption Prevention Network

Queensland, March 2004

22 July 2015

Criminal Justice Practitioners presentation, December 2004

The Blues Brothers Approach to Developing Terrific Teams – Andy Hede,

Professor of Management, University of Sunshine Coast, September 2004

Effective Learning and Leading for Today’s Managers, September 2004

Finding the Best Fit: Succession Planning, Performance and Culture –

Anne Riches, May 2004

Entrepreneurship: the Link between Invention, Innovation and Success –

Professor Evan Douglas, Head of the Brisbane Graduate School of

Business, QUT , May 2004

Combating the Economic Burden of Depression – Professor Harvey

Whitford, April 2004

2003

Supportive Leadership Workshop

Advance – Manager role version

Domestic Violence 2002 Amendment Training

POST Maintenance – Sem 2/2003

Sins of the Workplace – Dr Neil Flanagan and Luke Cuthbertson, The

Australian Institute of Management

Managing Stress to Create a Healthy Workplace – Herman Putter –

Gibson’s Recruitment, The Australian Institute of Management

The Meditating Manager – Master Class – Robyn Taylor, The Australian

Institute of Management

3D Model of Effective Leadership – Shane Mahar, Managing Director,

International Training and Development, The Australian Institute of

Management

Walking the talk: Integrity at Work – Margaret Thorsborne, The Australian

Institute of Management , August 2003

High Performance using Situational Leadership – Dr Ron Campbell, The


22 July 2015

It’s a deal – Contract Law for Managers, The Australian Institute of

Management , August 2003

Business leadership: Doing the right thing, The Australian Institute of

Management, July 2003

How to build smarter organisations, The Australian Institute of

Management, February 2003

2002

Mental Health Training

Introduction to OH&S for Workplace Health and Safety Representatives,

Safe Work College 2 to 5 April 2002

QPS Client Service Charter OLP

Disciplinary Process Assessment Classification & Reporting Workshop

Disciplinary Process Managerial Resolution Workshop

Demographics Seminar: Critical Strategic Information, Queensland

Treasury

Workstation Assessment Training, QPS

PC Desk Top Rollout Training

Project Resolve Training

DNA Sampler Training and Assessment

Building Security – Emergency Procedures

Managing Types and Temperaments – Dr Linda Berens, The Australian


Articulation and Expression – Dr Irena Yashin-Shaw, The Australian


Communication – Hearing Clearly – Dr Paul Lothrop, Occupational

Services, The Australian Institute of Management

Increase Productivity Through a Client Service Framework – Pam

Jackson, QConcepts, The Australian Institute of Management

22 July 2015

The 7 Principles of Power – What Every Manager should know – Ian

Demack, The Australian Institute of Management

Managing Knowledge Management – Dr Joanne Jacobs, Brisbane

Graduate School of Business, QUT , The Australian Institute of

Management

The Effective Leader – Ian Mathieson and Vicki Bennett, The Australian


2001

Master of Arts (Justice Studies) (Queensland University of Technology)

(Conferred 2001)

Sexual Harassment Referral Officers Refresher Training Day

Natural Justice - The Raw Facts - Ian Metcalfe, QPS and Institute of

Internal Auditors

Police Reform Symposium, Griffith University, Qld

Governance and Justice, Griffith University, Qld

POLARIS Offender History Data Entry

Police Operational Skills and Tactics (POST) Maintenance

Operational GLOCK Semi-Automatic Pistol Conversion Course

CHOGM Foundation Unit – Edition 1, Version 1

Ethical Standards Command Training/Information Forums

Disciplinary Procedures for Managing Poor Performers – Dan Pratt, The

Australian Institute of Management and the Australian Industry Group

Employment Law - What you need to know – Dan Pratt, The Australian

Institute of Management and the Australian Industry Group

Superior Performance Management - Performance Management –

Michael Tovey, Principal Consultant, The Australian Institute of

Management

Employee Relations for the Savy Employee – Robert McPherson, The

Australian Institute of Management and the Australian Industry Group

22 July 2015

Fraud – Frank Abagnale, Financial Crimes Unit, Quantico, The Australian


2000

Police Powers and Responsibilities Act and Other Acts Amendment Bill

Domestic Violence (Family Protection) Act Amend Act 1999

Strategic and Operational Planning and Reporting Processes

Management Skills (Stress)

Performance Measurement Workshop, QPSA – Alan Bridges

Criminal Justice Modelling Workshop – Walter Robb, Assistant

Government Statistician; Julianne Buckman, Office Economic and

Statistical Research

Rapid Business Improvement using Process Based Management – G

Basser, B Boyle, Bywater

Community Renewal and Crime Reduction – Minding the

Implementation Gap – Jon Bright, Head of New Deal for Communities

Unit, Department of Environment, UK – Key Centre for Ethics, Law, Justice

and Governance

Information is the currency of good governance – Institute of Internal

Auditors

PPRA and Other Acts Amendment Bill


QPS Internet Access SOS

Police Powers and Responsibilities Act Amend Act 1999 – Application

and Use Training

Strategic and Operational Planning and Reporting Processes

A Change in Direction – The New Inspections Program

Goods & Services Tax & Travelling Allowance

Leadership Forum

22 July 2015

Police Operational Skills and Tactics (POST) Maintenance

Managing for Outcomes – Rita Logan, A/Director, Client Services, Office

of Financial Management, Australasian Evaluation Society, July 2000

The truth on Sexual Harassment in the Workplace, S Halliday, Federal Sex

Discrimination Commissioner

Control Self Assessment in the Main Roads, QPS and Institute of Internal

Auditors

Connecting Leadership Performance and Personal Values to Business

Outcomes, Professor Dave Ulrich, University of Michigan, Office of the

Public Service Commissioner

The future without management – trust the worker – Louis Coutts,

Litigation Lawyer, The Australian Institute of Management

Peacemaking in your organisation, The Australian Institute of

Management

Developing Emotional Intelligence in the Workplace – Bruce Austin

1999


Australian Road Rules CBT

Informal Resolution

PowerPoint

Introduction to Excel

Custody/Search Index CBT

Police Operational Skills and Tactics (POST) Maintenance, Semester One,

QPS

Police Operational Skills and Tactics (POST) Maintenance, Semester Two,

QPS

Verbal Judo

Weapons Act Training

22 July 2015

Stress Auditing Skills - How to Conduct a stress audit, Tunnecliffe &

Associates Pty Ltd 21 July 1999

The Legal Implications of Auditing, QSA and Institution of Engineers,

Brisbane

How to Write a Thesis, The University of Queensland 7 August 1999

Maintaining Organisational Performance Through Change Seminar,

RAAF Base, Amberley 24 February 1999

Increasing Prisoner Numbers in Queensland – Criminal Justice

Commission Research and Prevention Division

Strategic Resource Management for Police – Sgt Danny Baade, QPS

Older Workers and Discrimination and the Impact of Technology – Dr

Margaret Steinberg, Director of the Health and Aging Research Unit,

Dept of Social and Preventative Medicine, University of Qld Medical

School

Law Enforcement and Proactive Strategies (LEAP) – Sgt Gary Oliver

Trends in Policing Seminar – Dr Gloria Laycock, British Home Office,

Policing and Reducing Crime Unit

Fireworks 2000 – State Wide Conference for QFS Peer Support Officers

Business Directions in 1999, Australian Organisation for Quality

How to Avoid Litigation – Len Mahon

Exclusion and Limitation Clauses - Mark Anning

Risk Engineering – Graham Blackman

Workplace Health and Safety – avoid the legal pitfalls – Des Lang

Compliance – The EPA’s Perspective - Lindsay Delzoppo, Manager,

Client Services, Environmental Operations Division

Emotional Intelligence in the Workplace – Anita Cochrane and Dr Roslyn

Smart, Organisational Psychologist, The Australian Institute of

Management

How to write a thesis – Dr Cath Filmer-Davies, University of Queensland

22 July 2015

Stress Auditing Skills - How to Conduct a stress audit, Tunnecliffe &

Associates Pt Ltd

The Legal Implications of Auditing, QSA and Institution of Engineers

Responding to Professional Abuse Conference, Beyond Bullying Assoc.

and U.Q.

Coaching and Mentoring – Graham Clinch, The Australian Institute of

Management

Surviving Workplace Bullying – Paul McCarthy, Griffith University School of

Organisational Behaviour, The Australian Institute of Management

Risk Management from a Business Perspective, Queensland Risk

Management Consultants

Best Practice Management Seminar, QSA/AOQ/ RAAF

1998

Bachelor of Arts (Justice Studies) (Queensland University of Technology)

(Conferred 1998)

Pan Pacific Qualcon 98, Joint project of Australian Organisation for

Quality Management Division of American Society for Quality, 11-14

October 1998

Research and submit extensive assignments for University on topics such

as intelligence, workplace bullying, domestic violence, integrity testing,

juvenile crime and zero tolerance policing

Whole Brain Thinking, The University of Queensland 28 August 1998

Mind Mapping "A", The University of Queensland 22 August 1998

Peer Support Officer Foundation Course 17-19 June 1998

TND211 Determine Training Needs

TND212 Prepare Training Programs

TND213 Prepare Learning Materials

TND221 Deliver Training Materials

22 July 2015

Global Business Continuity Plans for the 21st Century – Dr Sally Leivesley,

The Australian Institute of Management

Competency Based Training – Phil Lovell, QPS, The Australian Institute of

Management

Conceptual Thinking Workshop – Graham Willett, QUT, The Australian


Integrated Systems Auditing - Quality/Risk Management/OHS

Creating the Learning Network Changing the Organisational Culture –

Kate Andrews, Organisational Psychologist, The Australian Institute of

Management

Leadership and Management – Robyn Rulli, General Manager, Sheraton

Noosa Resort, The Australian Institute of Management

Smart Cards and Biometric Technology – Chris Jocelyn, Australian

Projects Pty Ltd, The Australian Institute of Management

Corrosive Leadership - Myth or Monster – Tim Gartside, The Australian


Reflections on Change Management in the BCC – Rob Carter

Process Based Quality Systems explained – Stephi Harbert

NLP – Welcome to Neuro linguistic programming made easy – Ross Jolly,


1997

Graduate Certificate in Applied Management (Charles Sturt University)

(1997)

60th Police Management Development Program, AIPM, Manly -

Strategic Leadership and Organisational Transformation - 1997

Co-author an article on the Professionalisation of the Private Security

Industry which appeared in The Journal for Justice Professionals, Themis,

Vol.2, No. 1, March 1997

Negotiate with supervisors at University regarding subjects being studied;

developing, designing, negotiating, conducting and reporting on a

Security Survey conducted for Protective Security - Issues and Practice

22 July 2015

(QUT) and for conducting a survey as part of the Master of Arts (Justice

Studies)

Risk Identification and Analysis, National Education Management

Centre, Monash University 8 April 1997

Communication - AIM Professional Development Program for Personal

Members March 1997

ARIMA Biennial Risk Management Conference, Bardon Professional

Centre, 26-28 August 1997

Police Operational Skills and Tactics (POST)

Human Factors in the Audit Process, Quality Society of Australasia

The Image and Acceptance of Quality Management Services, Quality

Society of Australasia

Quality Management in Education, Professor Bill Edwards, Quality Society

of Australasia

Auditing Environmental Systems, Quality Society of Australasia

Creating Success with People – Bruce Bird, Carolyn Barker, Lyn Russell,


How to Survive Information Overload – Tracy Halstead, The Australian


Leading Change, The Australian Institute of Management

National Teams Improving Business Performance Conference, Australian

Quality Council

Process Engineering and Beyond – A case study in pathology and

medical industries – Gayle Hinkfuss, Graham Willett, QUT and Heather

Duggan, The Australian Institute of Management

State Teams Improving Business Performance Conference, Australian

Quality Council

The Art of Communicating - Professional Development Program –

Richard Swift, The Australian Institute of Management

Assertiveness as a Management Skill – Bob Coleman, Training

Consultant, The Australian Institute of Management

22 July 2015

Developing Interpersonal Skills – Bruce Forbes, The Australian Institute of

Management

How Managers Resolve Conflict – Bob Coleman, Training Consultant, The


People Rules for Rocket Scientists – Coaching your teams for results

moving from training to team learning - Dr John Edwards, Edwards

Exploration – visiting Professor from Harvard University, The Australian


1996

QSA/AOQ Quality Seminar RAAF Amberley 6 November 1996

Quality Assurance Training for Queensland Police Service, Quality

Section of Transport Technology Division, Queensland Transport 21-22

August 1996

Quality Assurance in the Public Sector, Quality Section of Transport

Technology Division, Queensland Transport 25-29 March 1996

General Management - AIM Professional Development Program for

Personal Members February 1996

Corruption prevention and change management NYPD – Sgt Vince

Henry, June 1996

The New Risk Management Standard, Mike Bergman, Berman, Voysey

and Associates, May 1996

Benchmarking Corporate Services in the Queensland Public Sector –

Janelle Davis and Chris Curtis, Queensland Treasury

Procurement and Outcomes and Quality – Len Mahon

Purchasing Towards 2000 – A forum on Government Purchasing, May

1996

Occupant Emergency lecture

Innovations in Performance Management Seminar, Quality Society of

Australasia

ISO 9000 and ISO Future Directions and Applications Workshop, Quality

Society of Australasia

22 July 2015

Strategic Planning Seminar, The Australian Institute of Management

Beyond Training and Development – The quickening, pace of change –

Rothwell’s – Mike Hut, The Australian Institute of Management

Technology, Training and Performance – Does it really matter? – Ken

Fisher, The Australian Institute of Management

Training and Development in a time of change - The Changing Role of

Training, The Australian Institute of Management

Pam Williams, Department of Tourism, Sport and Small Business

Desiree French, Local Government Association of Queensland

Ken Ackworth, Learning Development Centre, Human Resource

Division, Brisbane City Council

Practical Strategies for Building Learning Organisations – Brian Cole, The


Management and Leadership – Malcolm Davies, The Australian Institute

of Management

Managing Change in a Large Complex Organisation – Rob Carter,

Brisbane City Council, The Australian Institute of Management

Thriving in a Competitive World – insights from Market Shares experience

and perspective – Carmel Smith, Peter Allison, Gary Fooks, The Australian


Strategic Responses to Quality – Ron Cody, Manager, Quality and

Organisational Development, The Australian Institute of Management

1995

Incident Command Course, Queensland Police Service Academy 28th

November to 7th December 2005

Panel Convenor's Course

Critical Incident Stress Management for Senior Police Officers

Crime Statistics System Training (CRISP)

The Quality Stream - AIM Professional Development Program for Personal

Members May 1995

22 July 2015

State Planning Group Conference, South Eastern Region – Guest

speaker – Professor Paul Wilson, Bond University, 26-27 June 1995

(Facilitator)

Corporate Services Benchmarking, Queensland Treasury – David

Douglas, Colin Russell, April 1995

Strategic Management – Mr Mike Ahearn, Mike Ahearn and Associates

Pty Ltd, The Australian Institute of Management

Trainers, Hooks and Triggers – Sergio Carlo Maresca and Bruce Peters,

QForce Australia, The Australian Institute of Management

Strategic Management – Management is simple – Dr Llew Edwards, The


1994

Domestic Violence Seminar 27 April to 29 April 1994

Accelerated Planning Technique Workshop

National Campaign Against Drug Abuse (NCADA) Law Enforcement

Planning Workshop, Canberra

Sexual Harassment Referral Officers' Course, 21-3 March, QPSA

1993

Community Policing Problem Solving Workshop 8-12 November 1993

Informal Resolution Workshop 7-8 July 1993

Grant Application Training Workshop, National Drug Strategy,

Commonwealth Department of Health, Housing, Local Government and

Community Services 1- May 1993

Contemporary Policing: Un-Peeling Tradition Conference, Centre for

Australian Public Sector Management

1992

2nd Inspector's Course, Chelmer 27 July to 2 October 1992

Introductory Disaster Management Course, State Emergency Service,

Queensland Police College September 1992

22 July 2015

Sexual Harassment Referral Officers' Course, QPSA

Informal Resolution Workshop

1991

Field Training Program Facilitator's Workshop 7 October to 11 October

1991

Station Officers-in-charge Workshop No 5 27 May to 31 May 1991

7th District Education and Training Officers Course 6 May to 17 May 1991

Selection Interview Panel Training 18 February to 22 February 1991

Occupational Health and Safety (Basic), Trade Union Training Authority,

Brisbane 19 to 21 November 1991

Award Restructuring Skills for Job Reps, Trade Union Training Authority,

Brisbane 22 to 22 August 1991

Certificate in Police Studies, Gold Coast Institute of TAFE issued 15 August

1991

1990

Performance Planning and Assessment Evaluation Workshop 27

November 1990

Emergency Services Mapping Analytical Project (ESMAP), 13 November

1990

Community Policing in the 90's Conference, Australian Institute of

Criminology, Brisbane 23-25 October 1990

Project Management Seminar, PA Consultants 13-14 August 1990

36 Hour Train the Trainer Course, Statement of Course Completion, Gold

Coast Institute of TAFE, June 1990

Performance Planning and Assessment System Workshop 10-11 April 1990

1980

Traffic Accident Investigation Course, Rockhampton

22 July 2015

1976

Sixth Breathalyser Operators Course, July 1996, Certificate 100 issued

1973

Advanced Training Course, QPS

PROFESSIONAL MEMBERSHIPS

Australian Institute of Management (Member since November 1993,

Associate Fellow since May 2000)

Australian Institute of Management Membership Committee from April

2004 to December 2013

Corruption Prevention Network Queensland Organising Committee

(2005 to 2007)

Convenor, Corruption Prevention Network Queensland (2010 to 2011)

Deputy Convenor, Corruption Prevention Network Queensland 2012 to

2013

Mentor in QUT Mentoring Scheme (Justice Studies) since 2001

SUPPORT ROLES

Queensland Police Service Sexual Harassment Referral

Officer/Harassment Referral Officer 1992 to 2007

Queensland Police Service Peer Support Officer from 1998 to 2003

Workplace Health and Safety Representative 2004

AWARDS RECEIVED

Queensland Police Service Medal 35 year Clasp (2007)

Queensland Police Service Medal 30 year Clasp (2006)

Queensland Police Medal and 25 year Clasp (1999)

1st Clasp to the National Police Medal (1999)

22 July 2015

National Police Medal (1994)

PUBLICATIONS

Althofer, B K (2009) Resolving Workplace Bullying. Survival questions and

helpful hints from cubicles to boardrooms. Published By EGL I

Assessments Pty Ltd, PO Box 776, Spring Hill Qld 4004 –

www.egliassessments.com

Althofer, B.K (2000) "Pathways to Workplace Violence Prevention:

Managerial Responses to Workplace Violence:: - Independent Study

submitted for Master of Arts (Justice Studies), Queensland University of

Technology

Althofer, B K & Deinemann, H. (1997) "Professionalism of The Private

Security Industry". The Journal For Justice Professionals, Themis, Vol. 2,

No.1, March 1997

Althofer, B.K. (1990) "Policing Caring for Victims as Partners against

Crime" - A management project report for the establishment of a Crime

Victims Services Unit. Submitted for the Associate Diploma of Business

(Justice Administration), Gold Coast TAFE

CONFERENCE PAPERS PRESENTED

Althofer, BK (2011) Looking for a needle in a haystack – finding the

hidden costs of workplace bullying. Safety in Action Queensland Safety

Conference, Brisbane 21-23 June

Althofer, BK (2011) Back yard deals and under the counter payments –

increasing risk exposures by short cutting accreditation requirements.

Safety in Action Queensland Safety Conference, Brisbane 21-23 June

Althofer, BK (2010) “Fun police” and workplace behaviours – when

workplace behaviours cross the line and cost you your job. WA Safety

Conference, Perth, 24-26 August

Althofer, BK (2010) Workplace Bullying – Killing your culture. ACIIA/

SOPAC 2010 Conference, Sydney, 9-12 May

Althofer, BK (2010) Does Risk Management Provide the Magic Bullet to

Reduce the Risk of Workplace Bullying. Safety in Action Conference,

Melbourne, 20-22 April

http://www.egliassessments.com/

22 July 2015

Althofer, BK (2009) Boozy nights, unsafe sex and mobile technology: a

wild ride on the streets where you live. Queensland Safety Conference,

Brisbane 16-18 June

Althofer, BK (2008) Workplace Bullying – What are the factors to consider

if it is a criminal offence and not ‘just a health and safety issue’? WA

Safety2008 Conference, Perth 13th August

Althofer, BK (2007) “Creating waves by conducting ethical audits”. 15th

Annual Occupational Health and Safety Conference, Surfers Paradise,

Gold Coast 14-16 November

Althofer, BK (2007) “Leading the way in Health and Safety: Leadership

culture and performance management as drivers of safer workplaces”.

Griffith University Health and Safety Forum, Logan Campus 26th June

Althofer, BK (2007) “Resolving undiscussable sacred cows, dead cats,

taboos and other unwritten ground rules are essential if safer workplace

cultures are to be created”. Queensland Safety Conference 24th June

Althofer, BK (2007) “Taking Workplace Health and Safety Accreditation

for Granted”. Corruption Prevention Network Qld - Accreditation and

Corruption Risks Seminar 24th May 2007

Althofer, BK (2006) “Leadership culture and performance management:

the trinity of safer workplaces”. Queensland Safety Forum, Brisbane

Convention and Exhibition Centre 21-23 June

Althofer, BK (2006) “The Role of Leadership in Driving OHS – How do you

drive if you can’t lead?” Risk Management Institute of Australia

(Brisbane Chapter) – 18th September

Althofer, BK (2005) “Ethical leadership and performance management: is

this the missing link in reducing deviant behaviour?” Annual Conference

of Australian Organisation for Quality, Marriott Hotel, Gold Coast 30th

October to 2 November

Althofer, BK (2005) “Workplace harassment: more health, more safety,

less of the blame game” Annual Conference of Australian Organisation

for Quality, Marriott Hotel, Gold Coast 30th October to 2 November

Althofer, BK (2005) “Prairie dogs, battery hens, cube farms and risk

management: STOP that noise in my office” Annual Conference of

Australian Organisation for Quality, Marriott Hotel, Gold Coast 30th

October to 2 November

22 July 2015

WORKSHOPS AND SEMINARS (FACILITATED AND CO-PRESENTED)

Althofer, BK (2011) Communication in a Contemporary Workplace.

Queensland Eye Hospital, Spring Hill

Althofer, BK (2010) Institutionalised Corruption in a Context of Workplace

Bullying. The Leadership Lounge, Police Headquarters, 200 Roma Street,

Brisbane 9th March

Althofer, BK (2009) Broken Bodies, Broken Spirits - A Logical Consequence

of Bullying. Corruption Prevention Network Qld Show Tell and Share,

Brisbane 15th April

Althofer, BK (2009) Resolving Workplace Bullying. Rotary Youth

Leadership Award District 9600 Australia, Kindilan Outdoor Education &

Conference Centre, Redland Bay 15th April

Althofer, BK (2009) Internal Auditors - Bullies or Bullied? - Institute of

Internal Auditors Members Meeting, BDO Kendalls, Brisbane 13th March

Althofer, BK (2008) Why workplace bullying reduces the corruption

resistance of an agency. Corruption Prevention Network Queensland

Bullying...Pathways to Corruption Seminar, Brisbane - 15th July

Althofer, BK (2008) Modern Communication Methods: Why risk

management helps avoid embarrassing real life situations. QUT Career

Mentor Mid Year Scheme, The Chifley on Lennon's, Brisbane, 10th July

Althofer, BK (2008) 'What does risk management have to do with binge

drinking, safe sex and Face Book' - Rotary Youth Leadership Award

Program, Redland Bay, 10th April

Althofer, BK (2007) "Leading the way in Health and Safety: Leadership

culture and performance management as drivers of safer workplaces" -

Griffith University Health and Safety Forum, Logan Campus, Logan - 26th

June

Althofer, BK (2007) "Taking Workplace Health and Safety Accreditation

for Granted" - Corruption Prevention Network Qld – Accreditation and

Corruption Risks Seminar, Brisbane 24th May

Althofer, BK & Morris, D. (2007) Leadership Lounge seminar responses to

Moving Beyond Power Machinations, Political Manipulations, Dominant

Personalities and Organisational Pathologies – Professional Integrity,

Performance without Compromise and a Spiritual Perspective of the

Workplace. “Moving from the dark side – developing responses to the

negative 4 P’s”, The Leadership Lounge May 2007

22 July 2015

Althofer, B.K & Morris, D. (2006) Successes and constraints of supportive

leadership – Presenters - Don Morris/Bernie Althofer , Leadership Lounge

July

Althofer, BK (2003) Joint Transportation Management Centre Risk

Management Workshop, 477 Boundary Street, Spring Hill, September

(Facilitator)

Althofer, BK (1997) “Risk Management: Fad, Flop or Protection” -

Corporate Initiative Strategy - Graduate Certificate of Applied

Management – 60th Police Management Development Program, AIPM,

Manly - Strategic Leadership and Organisational Transformation – 1997

Althofer, BK (2006) "The Role of Leadership in Driving OHS – How do you

drive if you can’t lead?" Risk Management Institute of Australia (Brisbane

Chapter) – 18th September

Althofer, BK (1992) “What management and leadership knowledge and

skills are required by a Commissioned Officer? How would you apply this

knowledge and skills in your role as a Commissioned officer in the

Queensland Police Service?” Second Inspectors Course 27th July to 2nd

October

22 July 2015

APPENDIX ONE

COMPREHENSIVE KNOWLEDGE OF POLICE MANAGEMENT, OPERATIONS AND

ASSOCIATED SUPPORT FUNCTIONS

Police Management – Demonstrated:

Acting Superintendent, Inspectorate and Evaluation Branch (IEB)

Co-ordinated the QPS Internal Audit function by managing the IEB,

Internal Audit and Review and Evaluation Branch

Liaised with managers regarding inspection requirements

Provided strategic operational and management advice to senior

management

Inspections Program Manager (IEB)

Allocated issues based inspections

Overviewed and managing human and physical resource implications

for inspections

Conducted strategic risk assessments of inspection objectives

Overviewed Inspection Plans and provided advice to Supt, IEB on

emerging issues

Outcome: Effective delivery of inspections program

Outcome: Acceptance of inspection results by Audit Committee

Inspections Team (IEB)

Conducted risk management workshops

Applied general duties, projects, training, inquiries, adjudication,

prosecutions and traffic knowledge to develop worksheets addressing

operational, financial, information management and corporate

governance systems to comply with the Financial Management

Standard 1997, the AS/NZS Risk Management Standard and the Qld

Treasury Guidelines on Cost-Effective Internal Controls for Underpinning

Agency Performance

22 July 2015

Outcome: Increased operational focus of risk management process.

Reviewed Chapter 15 OPMs and rewrote CAP Module CM406 (Risk

Management)

Inspector, Projects, South Eastern Police Region (SER)

Managed, organised and implemented projects

Applied Operational Procedures Manuals and the Major Incident

Guidelines in development of submissions to improve operational

areas/units such as Accident Investigation Squad and the upgrading of

the Beenleigh District Communications Centre

Outcome: Approval and upgrade of Beenleigh Communications Centre

Officer in Charge, Beenleigh District Training Office

Co-ordinated Field Training Officers and tasking of FYC’s; overviewed

legislative, QPS policy and procedural content of lectures

Operations – Demonstrated

Inspections

Completed mandatory training requirements including Police Powers

and Responsibility Act and POST training; Domestic Violence (Family

Protection) Amendment Bill Train the Trainer and conducted DV training

for Ethical Standards Command personnel

Applied knowledge of legislation, QPS policies, orders and procedures

governing effective service delivery in the development of test programs

Participated in the Inspection of the Far Northern Region assessing

systems – Intelligence, Domestic Violence, Risk Management,

Operational Planning, General Administration, and rostering

Outcome: Provision of comprehensive assessment of regional and district

effectiveness in provision of effective service delivery

Outcome: Negotiated acceptance of Inspection Reports

Provided information to the Prostitution Enforcement Tasked Force (PEFT)

on corruption prevention strategies in relation to policing of prostitution

Provided information to the PEFT on unlawful activities associated with

prostitution and working with PEFT staff to address risk exposure

22 July 2015

Inspector, Regional Projects Officer, South Eastern Region

Resolved community complaints as the Regional Domestic Violence

Liaison Officer in relation to the non-application of the legislation relating

to policing of domestic violence.

Outcome: Increased awareness by community of resolution options

Performed duty as the Regional Complaints Officer, SER

Regional Duty Officer, SER

Conducted preliminary investigations into a complaint against a police

officer; a fire in the Gold Coast Watchhouse; and an attempted suicide

in the Beenleigh Police Watchhouse

Developed initial guidelines and procedures for this role. New South

Wales Police Service policy officers consulted with me regarding the

development of RDO guidelines for their police officers

Prosecutions/Adjudications, Gold Coast Police District

Relieved as prosecutor/adjudicator for daily arrests and traffic matters at

Coolangatta Police Division

Duty Senior Sergeant/Sergeant, Gold Coast Police District

Directed operational staff at incidents including gas explosions,

domestic violence, fatal traffic accidents, criminal offences, domestic

violence, stalking, crime scene preservation and crime prevention

strategies; investigated industrial accidents, sudden deaths including

SIDS deaths, drug offences, domestic violence, break and enters,

dangerous driving and traffic offences

Support Functions

Acting Superintendent, IEB

Consulted with:

Organisational Improvement Unit on quality and risk management issues

Strategic Development Unit on Strategic planning issue

Crime Prevention on risk management issues

22 July 2015

Radio Electronics Section on Inspection issues

Employee Assistance Service on welfare and support issues

Equity and Career Planning Unit on development of SHRO action plan

and ongoing sexual harassment and discrimination presentations

Feedback from the 60th Police Management Development Program, Police

College, Manly New South Wales indicated that I

‘show a clear appreciation of the contemporary issues confronting

corporate management in Australian law enforcement".

Feedback from the Inspector’s Course No. 2 held at the Chelmer Police

College in 1992 stated that I

‘demonstrated a good knowledge of command theory...showed a very

good appreciation of matters requiring police emergency

management. Clear and decisive with his briefing and other verbal

instructions in field situations and displayed leadership potential in this

area’.

DEMONSTRATED HIGH QUALITY MANAGERIAL AND LEADERSHIP SKILLS

COMBINED WITH SOUND KNOWLEDGE OF ORGANISATIONAL CHANGE

MANAGEMENT PRINCIPLES AND PRACTICE

Managerial skills

Acting Superintendent, Manager IEB

Managed the co-ordination, supervision and management of activities

involving Internal Audit, Review and Evaluation and the Inspections

Team

Communicated and consulted to negotiate the timely delivery of

inspections

Researched and implemented applied problem solving strategies to

manage change

Inspections Program Manager, IEB

Managed IEB staff and resources in the implementation of the

Inspections Program

Conducted PPA interviews

22 July 2015

Managed Assessment Development Centre (ADC) Placements and

completed Monitoring Reports

Outcome: ADC placements successfully completed development in IEB

Developed good interpersonal skills by undertaking training courses

which allow me to relate to all staff and critically analysed complex

issues by involving people in change management and participative

decision making to achieve organisational and work unit goals and

objectives

Peer Support Officer/Sexual Harassment Referral Officer, IEB, SER, Health

Services Branch

Provided advice on a diverse range of issues such as career

development and planning; workplace and sexual harassment options

Presented a session to Peer Support Officers (PSO’s) on QPS policies

governing Release of Information

Actively participated in conducting presentations to Recruits on the

Prevention and Detection of Sexual Harassment and Discrimination

Incorporated ethical decision making into presentations promoting QPS

Anti-Discrimination policy in the workplace

Leadership skills

Inspections Program Manager, IEB

Facilitated (planning) the development of the ESC Strategic Plan; IEB

Operational Plan; IEB risk management plan and six monthly ‘Inspections

Program’

Implemented and managed (organising) the inspection program

Overviewing (controlling) Inspection arrangements and conducting

peer reviews

Facilitated (monitoring and evaluation) IEB inspection team meetings

Represented (communication) the Supt IEB at forums/meetings

Developed and implemented guidelines for managing the PPA process

for permanent Senior Sergeants and ADC placements

22 July 2015

Monitored the workplace to manage health and safety issues (risk

management)

Conducted accoutrement inspections (accountability)

Identified training requirements (problem identification and corruption

prevention) for Inspections staff and conducted a presentation

(problem solving and compliance) on the IEB Practice Manual and

Standing Orders

Facilitated Inspections Team Meetings to ensure taskings were achieved,

feedback provided, objectives achieved, problems identified and

resolve

Outcome: Effective delivery of inspection program and identification of

opportunities to improve operational and management systems.

In1997, I attended the 60th PDMP and the assessment of my leadership skills

indicated that I:

“display a phlegmatic, albeit confident leadership style. His relaxed

interpersonal skill encourages others to work with him and he displays a

willingness to broaden his perspective and understanding of corporate

issues. His commitment and intelligence combine to ensure that he has

the potential to play a valuable future leadership role within law

enforcement.”

In 1997, the then Supt Stewart (now Commissioner), Inspectorate and

Evaluation Branch in his PPA assessment on 10/6/97 indicated that I was

“An officer who is committed to improvement in QPS management.’

Regional Projects Officer, South Eastern Police Region (SER)

Co-ordinated the development of a range of strategic and

operationally focused projects

Provided support and guidance to staff performing complex tasks.

Outcomes: Effective management of projects - strategic projects

implemented included Statewide (CRISP); Beenleigh District

Communications Room upgrade; and Surfer’s Paradise Safety Action

Project (Police).

Command and Control (various locations)

Provided Command and Control leadership at scenes of fatal traffic

accidents, searches for missing persons, hazardous chemical situations

22 July 2015

(present for Declaration of Emergent Situation), and crowd control (New

Year’s Eve Celebration, Surfer’s Paradise).

Organisational change management (various locations)

Researched and applied QPS policy on Managing Organisational

Change (HRMM Chapter 29) in review of risk management

Actively participated in Leadership and Strategic Management Special

Interest Groups and Trainer’s Forum, Australian Institute of Management

to maintain knowledge of leadership and management trends and

strategic issues

Participated in the development of the QPS Domestic Violence

Strategic Plan

DEMONSTRATED ABILITY TO RESEARCH, DEVELOP, IMPLEMENT AND EVALUATE

STRATEGIC MANAGEMENT POLICIES AND PRACTICES

Demonstrated by:

Research (various locations)

Researched QPS policies and procedures relating to inspection issues –

Q-SAFE; Ethical Practice Branch; Internal Witness Support Unit; Radio

Electronic Section; international trends and directions in the use of risk

management, inspections and audits in corruption prevention

Utilised the QPS virtual library and Bulletin Board for research; and

accessed the Internet to conduct research

Consulted with managers in QPS work units and external agencies and

businesses

Analysed QPS policies on domestic violence, risk management,

intelligence, operational and strategic planning, communication,

organisational change, internal witness support, sexual harassment and

discrimination and discipline procedures

Identified and analysed strategic issues such as globalisation,

cybercrime, managing for outcomes which impact on the QPS and

advising the Supt IEB on avenues for improvement

Overviewed and provided advice on research proposals and

assignments prepared by students for MDP and University studies

22 July 2015

Researched and submitted assignments for completion of Bachelor of

Arts and Master of Arts on a diverse range of topics (domestic violence,

workplace harassment, workplace violence, integrity testing, intelligence

processes, ethics, zero tolerance policing)

Outcome: Successfully completing Bachelor of Arts (Justice Studies) –

awarded 27 March 1998; and Master of Arts (Justice Studies) (awarded

on 16 February, 2001)

Develop (various locations)

Reviewed and rewrote Chapter 15 of the OPM’s to meet international

Risk Management Standards, QPS, Qld Treasury and legislative

requirements after consultation with key stakeholders

Investigated high risk inspection issues and developing inspection plans

with clearly defined objectives

Developed a research proposal in line with QPS requirements to conduct

a Research Study (External). This involved a survey of Commissioned

Officer’s on Responses to Workplace Violence as part of studies for

completion of Master of Arts (Justice Studies) – QUT (Outcome: survey

implemented and Thesis completed)

Developed a research proposal to design, negotiate, and conduct a

Security Survey as part of the subject - Protective Security – Issues and

Practices (QUT)

Overviewed the development of community survey in the SER for use in

the development of the Regional Strategic Plan

Implement (various locations)

Implemented inspection plans based on research conducted on QPS

policies, orders and procedures (systems)

Implemented surveys which were designed as part of the inspection

process (Internal Witness Support Unit Survey)

Implemented a range of risk management worksheets addressing key

operational systems

Overviewed the implementation and conduct of surveys and

inspections plans

Implemented and conducted risk assessments as part of University

studies (Outcome – recommendations implemented)

22 July 2015

Evaluate (various locations)

Evaluated Inspection Plans and Inspection Reports submitted for

approval and made recommendations for change when key QPS

policies, procedures and orders were not being addressed

Analysed QPS policies, orders and procedures the pre-inspection

planning stages, and then evaluated the effectiveness of their

implementation in districts and stations being inspection. Example: The

audit of Q-Safe practices involved a complete analysis of Q-Safe policy

requirements, consultation with State Traffic Support Branch staff,

identification of potential non-compliance issues (breach of discipline or

misconduct issues), and evaluating the potential risk factors associated

with non-compliance

Evaluated responses to the survey of Commissioned Officers and

constructed an analysis of the results. Outcome – survey results

accepted

DEMONSTRATED HIGH QUALITY COMMUNICATION, REPRESENTATION,

NEGOTIATION AND CONSULTATION SKILLS

Communication - Written and oral (various locations)

Demonstrated by preparing detailed written submissions and oral

presentations involving:

Audit of Q-Safe licensing issuing procedures

Evaluation of Ethical Practice Branch and Internal Witness Support Unit,

and Radio Electronics Sections Inspections Report

Inspections Processes

Quality Management Project

Police Beat ShopFront (growth and development in the South Eastern

Region and location of new ShopFronts

Realignment of Boundaries Project, (included factors affecting

operational policing)

Domestic violence issues (including factors relating to need to conduct

ongoing community awareness programs)

Evaluation of Action Plans in South Eastern Region

22 July 2015

Development and conducting risk management workshops and

presentations

Co-authoring an article on the Professionalisation of the Private Security

Industry for The Journal for Justice Professionals, Themis, Vol.2, No 1,

March 1997

Preparation and delivery of training/sessions plans on:

Domestic Violence/Stalking

Sexual Harassment and Discrimination

Risk Management

Strategic/Action Planning

Performance Planning and Assessment System

Implementation Unit Workshops

A.I.D.S.

Numerous assignments in completion of Bachelor of Arts and

Master of Arts

Representation (various locations)

Demonstrated by:

Representing the Queensland Police Service and various units of the

Ethical Standards Command at internal and external forums and during

interactions with other government agencies, law enforcement

agencies and private organisations including:

Demonstrated through my participation:

Representing the Ethical Standards Command (ESC) at the Police

Powers and Responsibilities Act Steering Committee

Representing the IEB at the CJC/Police Research Group Liaison meetings

Attending the ESC Budget Meetings

Actively attending and participating in the Risk Management

Professional’s Society functions and meetings

Representing the South Eastern Police Region at the QPS Stress

Management Working Party

Representing the South Eastern Police Region at the QPS Domestic

Violence Working Group

22 July 2015

Representing the Regional Assistant Commissioner as the Regional

Domestic Violence Liaison Officer

Representing the South Eastern Police Region at the QPS Drug and

Alcohol Community Education Resource (DACER) Package Project

meetings

Representing the South Eastern Police Region at the QPS QPS State

Planning Group

Representing the Inspectorate and Evaluation Branch at the Policing

Strategies Steering Committee

Representing the South Eastern Police Region at the QPS Inter-agency

and Department Risk Management Special Interest Group

Representing the South Eastern Police Region at the QPS Crime

Modelling Project meetings

Representing Commissioned Officers at the Queensland Police

Commissioned Officers Union of Employees

Representing the South Eastern Police Region at the QPS Regional

management at SEQ2001 meetings

Representing the South Eastern Police Region at the QPS Regional

Business and Industry Development Forum (development of strategic

plan and interagency responses)

Representing the South Eastern Police Region as the Project

Manager/Planning Officer for regional projects including:

Beenleigh Communications Project (approved)

Surfers Paradise Safety Action Project

Development of strategic management project for South Eastern

Region

As project manager for a pilot project subsequently implemented

as CRISP

Conducting Executive briefings and presentations on:

Safer Workplaces assessment findings

Inspection findings

State Wide Security Audit

Risk management

Quality management

22 July 2015

Negotiation (various locations)

Demonstrated by negotiating with:

Senior management on Inspection objectives for Driver’s License Audit,

EPB and IWSU Evaluations

Representatives from the National Campaign Against Drug Abuse to

obtain funding approval from the Surfer’s Paradise Safety Action Project

(Police) and for Project RADICAL

Crime Prevention personnel and Robina Land Corporation

representatives for the development of the Robina Police Beat

(Outcome – implemented)

Recommendations to be included in Inspections reports with

management and staff regarding inspection findings

University supervisors on the development, design, conducting and

reporting on a Security Survey conducted for Protective Security - Issues

and Practice (QUT)

Domestic violence support agencies regarding appropriate criminal

justice responses

Senior management and staff regarding the completion of tasks

associated with projects

Staff and supervisors on performance planning and assessment system

objectives and results to be achieved

University supervisors on assignment topics and Master of Arts thesis

Superintendent, IEB for approval to attend training courses and seminars

Consultation (various locations)

Demonstrated by consulting with:

Superintendent, IEB on changes to Issues Based Inspections Program

Staff from Internal Audit, Review and Evaluation on the development of

IEB Risk Management Plan and the IEB Action Plan

Managers and staff during field work conducted in relation to Issues

Based Inspections of Q-SAFE procedures; Ethical Practice Branch and

IWSU; Radio Electronics Section

22 July 2015

Inspections Team staff on development of Systems Assessment Forms

during inspection planning phases

Staff from Equity and Career Planning on the development of the QPS

SHRO Action Plan

Executive managers, line managers/supervisors, operational and no-

operational employees in relation to changes to chapter 15 OPM’s (Risk

Management)

Outcome: Changes approved by SEC and implemented

Managers in relation to development of Corporate Plan and Action

Plans

Operational police and community support agencies on resolution of

issues associated with policing domestic violence

Key support units within the QPS regarding changes to corporate

planning requirements

Manager, CAP regarding processes to be maintained in the rewrite of

CAP Module CM 406

Personnel from the Criminal Justice Commission (CJC), Department of

Training and Industrial Relations, Department of Primary Industries,

Queensland Department of Education, legal firms and risk management

consultants regarding risk management strategies appropriate for the

QPS

EEO unit regarding the prevention, detection and resolution of sexual

harassment

At the 60th PDMP, I researched and provided written assignments. Oral

presentations were made. Feedback in relation to oral presentation indicates

that I ‘was capable of presenting in a confident and professional manner.’

In relation to written skills, comments indicated that I ‘demonstrate a wide

vocabulary and writes in a logical and succinct manner.” Feedback from the

Inspector’s Course No. 2 indicated that I ‘had particularly effective written

communication skills. Relates well with peers and fellow officers.’

OPERATIONAL AUDITS AND ASSESSMENTS

I have extensive management experience in leading, directing, controlling

and reporting on operational assessments, compliance audits and

22 July 2015

performance reviews to promote ethical practices and to assess efficiency

and effectiveness including:

Demonstrated by:

Managing the inspection and reinspection audits and assessments activities

including:

Reviewing and approving inspection plans

Peer reviewing inspections plans, reports and working papers

Coordinating development of risk management and action plans

Supervising and participating in multi-disciplinary project teams involved

in the review of operational policing activities and practices

Implementation of the Issues Based Inspection Program

Leading and participating in the Issues Based Inspections Program and

undertaking:

Inspections Coordinator roles

Audit of Driver’s License Procedures

Review of Ethical Practice Branch

Internal Witness Support Unit Review

Review of District Offices

Review of Radio Electronic Section

Operational Planning Groups

Recruiting Section Review

Review of Industrial Relations and Health and Safety Section

Review of strategic and operational plans

Compliance inspections including unannounced drug/property audits

Audits of internet, file server access and DKS access

Sexual Harassment Referral Officers Network Action Plan

22 July 2015

Investigations

Managed, coordinated and reviewed investigations into criminal

conduct, official misconduct and breaches of discipline

Conducting investigations in relation to a range criminal, simple and

traffic offences

Providing field training on investigation processes and techniques for First

Year Constables placed under my supervision

Assessing evidence presented in Court Briefs and traffic breach reports

Project management

I have extensive project management in managing critical projects and

conducting workplace assessments, developing recommendations, and

implementing improvement strategies including:

QPS Project Manager for the Qld Government initiated Safer Workplaces

Assessment Project

Implementation Coordinator – post Fitzgerald Commission of Inquiry

Project team member for QPS Quality Management Project

Project manager for:

Surfers Paradise Safety Action Project (alcohol related violence in

and around nightclubs)

Beenleigh Police District Communications Project

Represented senior police during negotiations for the establishment

of the Robina Police Beat Shopfront

Participated in the development of Department of Business, Industry and

Regional Development (DBIRD) strategic plan – South Eastern Region

Represented QPS in meetings with Gold Coast Domestic Violence

Services and Sexual Assault Services

Conducted various problem identification workshops using Accelerated

Planning Technique methodologies

Conducted workplace job analysis of administrative tasks within the

Ethical Standards Command

22 July 2015

LEARNING AND DEVELOPMENT

I have extensive practical experience in the public and private sectors

conducting workshops on risk management, quality management,

procedures writing, workplace bullying and harassment, unlawful

discrimination (including sexual harassment), performance management and

planning, strategic planning, and problem solving, including:

Training in excess of 460 QPS employees on risk management policies

and procedures

Performance management training

Overviewing the development of programs to improve the performance

levels of individual employees and work groups

I also have extensive experience conducting presentations at various forums

across Australia on topics relating to leadership, management, health and

safety, workplace harassment/bullying, performance management, and

accreditation risks.

PERSONAL INTEGRITY, ACCOUNTABILITY AND ETHICAL PRACTICES

Demonstrated by:

Conducting my professional and personal life to ensure that personal

integrity is not affected by unlawful or unethical decision making

Adhering to the Police Service Administration Act (PSAA) and the Code

of Conduct

Examples: As a sexual harassment referral officer and a Peer Support

Officer, I maintained the confidences of individuals and complied with

the PSAA and Code of Conduct

Reporting allegations of potential breaches of discipline or misconduct

by senior officer

Reporting allegations of police involvement in unlawful activities

involving licensed premises

Outcome: Matter referred to Criminal Justice Commission and recorded

on database

22 July 2015

Personal accountability

Demonstrated by:

Reporting allegations of misconduct/breaches of discipline to Acting

Chief Superintendent, ESC

Maintaining Performance Planning and Assessment System (PPA's) and

ensuring compliance with QPS policy

Developing a risk management action plan providing timelines for

completion of specific activities

Advising the Officer in Charge, IEB on key issues relevant to the effective

and efficient operation of the Ethical Standards Command

Writing the IEB Standing Orders governing the management of personnel

placed in the IEB for Assessment Development Centre purposes and

personally conducting developmental interviews with those personnel

(Outcome – approved)

Participating in the development of the QPS Sexual Harassment Referral

Officer's (SHRO) Action Plan (launched on 13 March 2001)

Ethical practices

Demonstrated by:

Reporting suspected official misconduct by a police officer

Providing advice to a Regional Crime Co-ordinator on criminal activities

involving drugs

Outcome: alleged offender arrested

Applying knowledge of Public Sector Ethics Act, Code of Conduct and

legislation regarding whistleblowers and the benefits to organisational

and individual compliance by integrating risk management and ethical

decision making in presentations on sexual harassment by using

examples of unethical decision making and practices

Outcome: increased awareness and use of ‘SELF’ test

Conducting presentations on sexual harassment and discrimination to

recruits. Incorporated advice on ethical decision making and domestic

violence (same sex relationships)

22 July 2015

Complying with ethical standards for conduct of research with approval

given by QPS Research Committee and QUT Ethics Committee prior to

conducting survey

SELF ORGANISATION AND INITIATIVE

Demonstrated by:

Maintaining a diary of planned activities

Completing weekly performance sheets

Tasking staff under my control

Developing and managing a fortnightly reporting system for the Quality

Management Project; developing the Inspectorate and Evaluation

Branch risk management plan

Planning inspections (Audit of Q-Safe Procedures)

Completing inspection reports in required time frame

Planning and completing study commitments for Master of Arts (Justice

Studies)

Identifying, attending and reporting on strategically important

workshops, conferences and seminars

Initiative

Demonstrated by:

Initiating and conducting a Review of the Inspection Program

Outcome: Employment of external consultants to conduct a formal

review

Outcome: Employment of external consultant to facilitate development

of IEB Practice Manual

Preparing a review of the initial implementation of the Issues Based

Inspection Program

Applying for and being accepted as an Implementation Co-ordinator

post Fitzgerald

Participating in the Quality Management Project

22 July 2015

Applying for and appointed to review QPS risk management policies

and procedures

Attending Conferences and Seminars of strategic value to the QPS and

providing feedback to management and staff (these included quality

management; risk management conferences; Performance

Management Seminars, Corporate Governance presentations, Financial

Management Standards presentations, Community Policing

Conferences, Leadership and Strategic Management Forums

KEY ACTIONS WITHIN POLICING ENVIRONMENT

Managed, developed, implemented, coordinated and implemented plans

and strategies to promote ethical practices and to assess efficiency and

effectiveness

Managed

Internal Audit, Review and Evaluation and Inspections Program

Issues Based Inspections Program

Inspections Coordinator roles

Audit of Driver’s License Procedures

Review of Ethical Practice Branch

Internal Witness Support Unit Review

Review of District Offices

Review of Radio Electronic Section

Operational Planning Groups

Recruiting Section Review

Review of Industrial Relations and Health and Safety Section

Review of strategic and operational plans

Compliance inspections including unannounced drug/property audits

Audits of internet, file server access and DKS access

Sexual Harassment Referral Officers Network Action Plan

Managed, coordinated and reviewed investigations into criminal

conduct, official misconduct and breaches of discipline

Managed the inspection and reinspection activities

Reviewed and approved inspection plans

Peer reviewed inspections plans, reports and working papers

Coordinated development of risk management and action plans

22 July 2015

Supervised and participated in multi-disciplinary project teams involved

in the review of operational policing activities and practices

Implementation of the Issues Based Inspection Program

Strategic communication

Provide executive briefings and presentations on:

Safer Workplaces assessment findings

Inspection findings

State Wide Security Audit

Risk management

Quality management

Project management

QPS Project Manager for Government initiated Safer Workplaces

Assessment Project

Implementation Coordinator – post Fitzgerald Commission of Inquiry

Project team member for QPS Quality Management Project

Project manager for:

Surfers Paradise Safety Action Project (alcohol related violence in

and around nightclubs)

Beenleigh Police District Communications Project

Represented senior police during negotiations for the establishment of

Robina Police Beat Shopfront

Participated in development of Department of Business, Industry and

Regional Development (DBIRD) strategic plan – South Eastern Region

Represented QPS in meetings with Gold Coast Domestic Violence

Services and Sexual Assault Services

Conducted various problem identification workshops using Accelerated

Planning Technique methodologies

Conducted workplace job analysis

Represented Queensland Police Service and various units of the Ethical

Standards Command at internal and external forums and during

interactions with other government agencies, law enforcement

agencies and private organisations including

CJC/Police Research Group meetings

QPS Stress Management Working Party

Domestic Violence Working Group

Regional Domestic Violence Liaison Officer

22 July 2015

Policing Strategies Steering Committee

Inter-agency and Department Risk Management Special Interest

Group

QPS at Crime Modelling Project meetings

Regional management at SEQ2001 meetings

Regional Duty Officer

Investigated departmental traffic accidents

Provide initial response to attempted suicide in watchhouse

Learning and development

Conducted training on unlawful discrimination (including sexual

harassment) and workplace harassment

Trained in excess of 460 QPS employees on risk management policies

and procedures

Conducted performance management training

Overviewed the development of programs to improve the performance

levels of individual employees and work groups

Support services

Provided advice, support and guidance to management and victims of

workplace harassment, unlawful discrimination and sexual harassment

Networking roles

Member of the Corruption Prevention Network (Queensland) Committee

and now adviser to Committee

Active participant and supporter of the Leadership Lounge

22 July 2015

APENDIX TWO

Titles of key assignments completed

Master of Education (Leadership and Management) Conferred 2005

Understanding Educational Research

Critical evaluation of a quantitative research paper titled “Experimenter

effects on ingroup preference and self-concept of urban Aboriginal children”

Critical evaluation of a qualitative research paper titled “Encounters with the

dominant culture: Voices of Indigenous students in mainstream education”

Adult and Workplace Education: Principles and Practices

Analyse the concept of critical thinking as a strategy that should be

integrated with adult learning principles and practices currently applied to

strategic management topics offered within the Management Development

Program

Critical analysis of professional development programs as a means of

improving performance and enhancing client service delivery within the

Queensland Police Service

Examine the need for managing knowledge management within the

Management Development Program to discuss adult education and learning

theories that impact on facilitator development in the Management

Development Program and learning within the Program

Strategic Workplace Education and the Learning Organisation

“Discuss how the legitimate system uses ordinary management and adult

learning or human resource development in the QPS to remain viable in the

current external environment”

“Shadow systems: creating organisational improvement to police command

and control by dancing with the knowledge management devil”

“Chaos: creating a vision of order on the wings of butterflies”

Leading and Managing People

“Identify some principles of leadership and human resource management

that have a direct impact on how well supervision and appraisal is accepted

in the workplace”

Provide a brief overview of the sexual harassment referral officer (SHRO)

refresher training day and the peer support training as two professional

development programs”

22 July 2015

Legal Risk Management & Workplace Education

Four Scenarios for assessment

One

A workplace trainer provides inaccurate/misleading information during a

training session for employees in his organisation. An employee who

attended the session acts on this information and suffers harm as a

consequence.

Identify the potential legal implications for your workplace; and

Provide measures by which the problems you have identified might be

prevented or reduced

Two

A manager in an organisation wishes to appoint a family friend to the position

you held as a workplace trainer. You are summarily dismissed without being

given any reasons.




Three

As a workplace trainer you have developed, in your own time and utilising

your own resources, an innovative program for your organisation. As the

program proves highly successful your employers wish to market it and now

claim it as their own property.




Four

An organisation with over one hundred employees is engaged in semi-

hazardous operations but has failed to implement adequate workplace

health and safety policies and practices. As the workplace trainer,

management argues that workplace health and safety is your responsibility.




22 July 2015

Legal Risk Management & Workplace Education

Training Program

Anti-discrimination legislation impacting on the workplace – Anti-

Discrimination Act 1991 (Qld)

Measures to be taken in order to meet the obligations imposed on it by the

Anti-Discrimination Act 1991 (Qld)

Changing Agendas in Leadership

Government and legislative organisational, social and economic changes

has driven changes, but unless concepts of leadership are understood and

adopted, there is potential for further Commissions of Inquiry relating to

leadership and management practices

Just another change agent: the ethical leaders’ moral responsibility for

performance management

Leadership for Change

“Beware the organisational culture for it is a satanic curse spawned to

encourage a marriage with the devil to dance the song of resistance to

successful organisational change”

“Supportive leadership: everyone’s responsibility to develop managerial

leadership behaviours that change organisational culture”

Policy Development and Analysis

Critical analysis of papers written by Schools Commission Australia in 1975 and

by Dawkins (1988) and to provide responses to a series of questions

We don’t need another HRO – we need an effective policy instead of

developing a policy by breaking all the rules

Master of Arts (Justice Studies) Conferred 2 February 2001

Theories of Justice 1

“On what grounds and in what circumstances can ‘random integrity testing’

and ‘targeted integrity testing’ be justified?”

Issues in Criminal Justice

“Knowledge and attitudes towards domestic violence and workplace

harassment influences responses to victims of domestic violence”

22 July 2015

Theories of Justice 2

“What are the justice and policy considerations when developing a zero

tolerance policy towards workplace in Government agencies?”

“Hear no evil, see no evil: developing a solution to workplace bullying in

Government agencies.” B Althofer and V Giles

The Law, Morality and the Media

“Hiding Corruption: the legislative, ethical and media issues in the reporting of

sexual harassment in the workplace”

Independent Study 1 and Independent Study 2 (combined) Pathways to

Workplace Violence Prevention: Managerial Responses to Workplace

Violence (A Survey of Commissioned Officers) – Supervisor – Dr Belinda

Carpenter, QUT

Bachelor of Arts (Justice Studies) Conferred 27 March 1998

Principles of Criminal Law 2

“Prostitution – It takes two to tango – no matter what the dance when

discrimination is a reality. A case for changing current legislation relating to

prostitution.”

Process Theory and Application

“A critical evaluation of the importance of interpersonal skills in the

application of the intelligence process to drug trafficking by outlaw motor

cycle gangs”

“A practical application of direction and collection management in a Public

space security program”

Law of Evidence and Investigation

Corroboration, admissibility and contemporary utility of the traditional

requirement of corroboration in sexual cases

Protective Security – Theory and Application

Risk/Threat Assessment – Protective Security Risk Review

Present your ideas on the Professionalisation of the private security industry in

Australia

Protective Security – Issues and Practice

Company Security Policy - “Can organisations prevent the impact of security

incidents if they do not have a documented Information Security Policy?”

bernie althofer afaim profile july 2015

Documents