besmart driving for work bus operation ra 18th september 2018 · 2018. 12. 17. · besmart...
TRANSCRIPT
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BeSMART – Driving for Work – Bus Operation RA
18th September 2018
Martin O’Dea
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Format of Talk
1. What BeSMART is?
2. Relevance for the Driving for Work Industries
3. How BeSMART works for the Bus/ Coach Operation?
4. Challenges to date
5. Future challenges
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Driving for Work
Direct & Indirect BTs Registered & Completed – 4,967
– Direct Business Types 2,341
– Indirect Business Types 2,626
Hazard ‘Driving for Work’
– Completions 17,882
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Top 7 Driving for Work BTs + downloads
345 • Taxi
285 • Meter Readers
245 • Logistics
159 • Courier
124 • Home Healthcare
426 • Bus/ Coach
556 • Haulage (Transportation of goods by road)
Source: BeSMART
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Top 7 Indirectly Related BTs + downloads
304 • Veterinarian
302 • Petrol Stations
113 • Tyre Centre
64 • Vehicle Crash Repair
59 • Driving Instructor
412 • Doctor
1,029 • Motor Vehicle Repair
Source: Indecon
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Quick View – Bus Operation
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4 Step Process
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Step 2: Bus Hazards include...
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Step 2: Risk Assessment
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Step 2: What you said ‘No’ to..
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Step 4 – Your Output
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Challenges to date....Reaching target audience
Gaining trust
Continuous Improvement
– Simplifying the User Journey
– Adapt and expand• Content & Site
Reliability
Support Users
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Challenges into the future...
Increasing Users & interaction – ‘Business as Usual’
Technology – pace of change - selection
Impact on User expectation
– How messages are delivered etc
Risk Assessments/ Content - relevant
Continuous Improvement with expansion
€€€ – Budget a limiting factor
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Take Away – Online Tools areEasy and Free to use
Available 24/7
Used correctly
– Accidents
– Health & Safety
– Costs
Good for You/ Staff/ Business
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....and Finally