bespoke-airborne-connectivity-and style-2015
TRANSCRIPT
iA I R B O R N E C O N N E C T I V I T Y & S T Y L E
MAKE YOURSELFAT HOME
FINGERPRINTSAND DNA
TRACKING DOWNSIMPLICITY
THE CHOICEIS YOURS
DELIVERINGTHE GOODS
A PHILOSOPHICALAPPROACH
ii B E S P O K E M A G A Z I N E
Flying farther faster than any other business jet is one measurement of excellence. For another, look
inside the Gulfstream G650ER™ to see the culmination of exquisite comfort. Panoramic windows,
100 percent fresh-air replenishment and lie-flat seating enhance every moment of travel. Go beyond
your expectations for distance and comfort in the flagship G650ER—The World Standard.™
THE ULTIMATE OMFORT ZONEC
CABIN ALTITUDE: 3,000 FT*PASSENGERS: UP TO 19 PANORAMIC WINDOWS: 16
SCOTT NEAL | +1 912 965 6023 | [email protected] | GULFSTREAMG650ER.COM*At the typical initial cruise altitude of 41,000 ft
Flying farther faster than any other business jet is one measurement of excellence. For another, look
inside the Gulfstream G650ER™ to see the culmination of exquisite comfort. Panoramic windows,
100 percent fresh-air replenishment and lie-flat seating enhance every moment of travel. Go beyond
your expectations for distance and comfort in the flagship G650ER—The World Standard.™
THE ULTIMATE OMFORT ZONEC
CABIN ALTITUDE: 3,000 FT*PASSENGERS: UP TO 19 PANORAMIC WINDOWS: 16
SCOTT NEAL | +1 912 965 6023 | [email protected] | GULFSTREAMG650ER.COM*At the typical initial cruise altitude of 41,000 ft
A I R B O R N E C O N N E C T I V I T Y & S T Y L E
T H E E X C L U S I V E P U B L I C A T I O N
O F T R U E N O R T H A V I O N I C S , I N C .
C a b i n S t y l e
Make Yourself at Home 4
Fingerprints and DNA 7
Boutique Expectations 11
b u S i n e S S S t y l e
The “Swiss Army Knife” of Cabin Communications 14
Tracking Down Simplicity 17
Delivering the Goods 20
C o m m u n i C a t i o n S t y l e
Five Questions with Rupert Pearce 23
Let’s be Honest 27
The Choice is Yours 30
l i f e S t y l e
Castles to Let 34
A Philosophical Approach 37
Signatures Restaurant at Le Cordon Bleu 40
Wings of Gold 42
© 2015 TrueNorth Avionics, Inc. All rights reserved.
TrueNorth Stylus, Simphone OpenCabin, and Optelity are trademarks of TrueNorth Avionics, Inc.
All other trademarks are those of the respective owners.
TrueNorth Avionics, Inc., 1682 Woodward Drive, Ottawa, Ontario, Canada K2C 3R8
Tel: +1 (613) 224-3301 | North America Toll-free +1 (877) 610-0110 | truenorthavionics.com
Design by Alex Moyes and Dave O’Malley, Aerographics Creative Services | aerographics.ca
On the cover: Dina Renon
Cover photo by miv photography | mivphotography.com
Dina’s makeup by Alexandra York, makeup Artist Additional imagery by Marina Mouat
Welcome to issue four of BESPOKE Airborne Connectivity & Style,
Convergence Edition. What do we mean by convergence? Your
smartphone is a great example. Since you know how to do email,
you know how to do most things on that device—and we know
that every device known to man will fly on a business jet at some
time. What does that mean for business aviation? For TrueNorth it
means simplification. With this edition of BESPOKE we’re taking a
complicated business and hopefully making it easier to understand.
In these pages you’ll find GSM phones inflight, how to be ready
for convergence, the new standard for airborne communications
called Optelity, and business reasons for upgrade in the flight deck.
Plus we’re looking at simplification in cabin interiors, trends, truth in
completions and classic beauty. In addition, you can take a breather
from aviation to learn about bespoke vacations, winemaking and
luxurious food. Beautiful imagery and content abound, and I hope
you enjoy reading BESPOKE as much as we did creating it.
—Kate Murchison
Phil Rose is an aviation writer
and editor living in northern
Virginia. He also works as a
photographer and musician.
Rose is the former managing
editor of Professional Pilot
magazine. Get a handle on
interiors trends with his article
“Boutique Expectations.”
Kelly Singer is the digital
marketer for Le Cordon
Bleu Ottawa Culinary Arts
Institute and has extensive
experience working in the
travel and lifestyle industry.
A self-proclaimed foodie,
Singer also developed
content marketing strategies
at an Australian marketing
agency. Her article about
Ottawa’s Signatures
Restaurant will have your
mouth watering.
Mark van Berkel is president
and CEO of TrueNorth
Avionics. A cofounder of
the company, van Berkel is a
licensed pilot and has more
than 20 years of experience in
the avionics industry. His deep
technical and certification
knowledge has helped grow
TrueNorth at a rate of nearly
150% over the past six years.
He delves into convergence
in his article “Tracking Down
Simplicity.”
Chris Blumenthal is an
independent VIP aircraft
consultant and owner
of Elephants & Monkeys
Consulting. His background
includes aircraft system
design and maintenance, VIP
aircraft operations, airline
technical support and aircraft
sales. He specializes in VIP
completion management for
transport category aircraft.
Blumenthal shines the light
on completions in his article
“Let’s be Honest.”
Jim Lauer is director of
Avionics at Clay Lacy.
He possesses 50 years
of experience in avionics
systems in military and
civil markets, and is a past
member of the Board of
Directors of the Aircraft
Electronics Association.
He looks at the business
reasons for FANS-1/A and its
importance to aircraft owners
and operators in “Delivering
the Goods.”
Dave O’Malley, an architect by
training, has been a graphic
designer and communications
consultant for 40 years,
specializing in aviation.
O’Malley has decades of
experience in managing air
shows and other aviation
programs. He is currently
editor of Vintage News
and responsible for historic
research at Vintage Wings of
Canada. His article “Wings of
Gold” will fascinate you.
C o n t r i b u t o r S
e d i t o r
2 B E S P O K E M A G A Z I N E
3A I R B O R N E C O N N E C T I V I T Y & S T Y L E
You want itWe make it
Comlux AmericaComlux America is an authorized VIP cabin completion centerfor both Airbus Corporate Jets and Boeing Business Jets.
From certification and design to engineering and production,all functions are in-house to ensure that quality exceedsthe customer’s expectations.
For an exclusive interior reflecting your style and enhancingyour comfort and luxury, choose Comlux America.
For more information, contact us at [email protected] us on +1 317 472 7370 or visit us at www.comluxaviation.com
4 B E S P O K E M A G A Z I N E
C a b i n S t y l e
Make Yourself at HomeTIM CALLIES’ CULTURALLY INSPIRED DESIGN
“I love the flying yacht comparison,” says Tim Callies, owner of
Callies Design. “As a designer, I always try to create living space—to
do what I usually would do for a builder or an apartment. And not
to give the impression that you are flying in an aircraft, but to have
a cozy interior that makes you feel calm and relaxed.”
© P
ete
r R
au
ch
“… a sketch awakens ideas in the customer…”
4 B E S P O K E M A G A Z I N E
5A I R B O R N E C O N N E C T I V I T Y & S T Y L E
A 10-year cabin design veteran, Callies got into
aircraft interiors by chance, being invited to work
in Lufthansa Technik’s Hamburg office. “My first
designs were very tough because I started with
very classic designs which, during my time at
the architecture firm in Düsseldorf, I hadn’t done
before. Plus, there were all the regulations and
certification issues, which meant I had a lot to learn.
Then I started to have fun and did a couple of very
nice projects, like an Airbus A340 for the German
government and a beautiful design for a Comlux
client. That project saw me move to Zurich to start
a design team for them.”
Missing residential and office architecture after four
years at Comlux, he founded Callies Design three
years ago. During his career in cabin interior design,
Callies perfected a process that results in beautiful
living spaces—that just happen to fly. This renewed
variety of residential, office and hotel design feeds
back into his aircraft interiors, keeping his ideas
fresh. Since he may only meet the end customer
once or twice, the initial meeting is important and
focused not on the aircraft but on mood, culture and
revealing the client’s taste.
“Getting reactions to mood and product pictures
gives me an idea of what the customer really likes,
what makes him comfortable. There are many
differences across European, Middle Eastern,
Russian and new customers coming from China.
Each has their own mentality regarding design
and their own taste.”
Inspired by travel, art and a broad range of
intriguing designers, Callies is attuned to cultural
distinctions. He enjoys the learning process as
much as the finished design. “The most unusual
interior—from a design perspective—was for a young
Ukrainian entrepreneur. He wanted classic Louis XIV
inspired design, with columns, gold leaf and marble.
In the end, I learned different elements of a new
design, which was good.”
Combining technical knowledge with a creative,
collaborative process is what yields these
unmatched living spaces. “With the floor plan and
an idea of the customer’s taste I do hand sketches.
Especially in the very beginning of the design phase,
a sketch awakens ideas in the customer, allowing
them to bring their own ideas to the table. A
rendering removes the fantasy aspect of the design.”
Currently, Callies is working on a BBJ Max, a Global
6000, a Eurocopter EC155 and a BBJ 2. His advice
to owners is practical. “It makes sense that the crew,
who already knows the customer be involved. They
can tell you how the customer prefers to travel
because the biggest value is the combination of
design and functionality. It makes no sense if there is
a very nice design but it isn’t functional, or to design
something that the crew cannot work with. And
naturally you need to look ahead to when the owner
wants to sell the aircraft. The better the cabin wears
over time, the better it will retain its market value.”
Visit calliesdesign.com for more.
© B
y p
erm
issi
on
, T
im C
alli
es
for
C a b i n S t y l e
6 B E S P O K E M A G A Z I N E
27059_Bespoke Mag Glen FP.indd 1 27/07/2015 15:52
7A I R B O R N E C O N N E C T I V I T Y & S T Y L E
C a b i n S t y l e
Gulfstream is a wonderful place to be
right now with the cabin interiors dream
team creating environments as unique as
their customers’ fingerprints.
Tray Crow, Gulfstream’s director of
Interior Design, is helping to lead the
charge. No stranger to the aviation
industry or interior design, he has eight
years of experience at Gulfstream,
and more than 20 years of industry
experience.
©G
ulf
stre
am
Aero
space
7A I R B O R N E C O N N E C T I V I T Y & S T Y L E
27059_Bespoke Mag Glen FP.indd 1 27/07/2015 15:52
Fingerprintsand DNA
TRAY CROWON GULFSTREAM’S PERSONALIZED INTERIORS
8 B E S P O K E M A G A Z I N E
Crow designed interiors for
residential, corporate and
healthcare industries, and was
chair and professor of the interior
design department at the Savannah
College of Art and Design.
One area of focus for Crow and
the team is raising the company’s
already high bar on quality
and craftsmanship. “We have
established a strong tradition of
and reputation for combining
technical innovation with artistic
nuance to create elegant,
comfortable and productive
interiors. Now we’re taking that
collaborative effort to the next
level, putting together one team
focused on creating a seamless
experience for our customers. This
new focus allows us to continue to
deliver quality designs that surprise
and delight.”
Mission type drives interior design,
but the aircraft model is important
too. Gulfstream aircraft offer range
and speed to give users the best of
both worlds. “Our clients appreciate
the flexibility of our flagship, the
G650ER, because they can travel
quickly, efficiently and comfortably
from one side of the world to the
other. At the same time, our super
mid-sized G280 gives corporate
clients a way to conduct multiple
meetings across the continent
and still make it home in time for
dinner.”
Being a part of the team that
creates a personal space in
Gulfstream aircraft is a big job,
but one that is gratifying. “It is
very rewarding to work with such
a diverse and talented group of
people who are dedicated to
creating personalized, tailored
interiors. We consistently seek
out and develop innovative and
creative solutions that complement
our customers’ needs. We deliver
comfort, productivity and style,
C a b i n S t y l e
©Im
ag
es
by G
ulf
stre
am
Aero
space
8 B E S P O K E M A G A Z I N E
“Our designers deliver interiors that reflect our clients’ personal
style…”
8 B E S P O K E M A G A Z I N E
9A I R B O R N E C O N N E C T I V I T Y & S T Y L E9 B E S P O K E M A G A Z I N E
whether that means finding an
easy-care yet beautiful flooring
solution or designing an aircraft
interior that speaks to a particular
theme.”
The beautiful interiors that the
team creates are part of the
Gulfstream DNA. Each new
model brings different character
and another look—all while
maintaining classic quality
throughout. Customer feedback
is very important, and redesigning
is a continuous effort to improve
the passenger experience.
Customer priorities include
comfort and convenience, and
being able to stay connected.
“We enjoy exploring options with
our clients and providing solutions
that work for them. Flexibility
is important when designing a
cabin. Our design team is on
top of current trends, working
closely with our clients to help
them envision their personalized
interior and make that dream a
reality. It’s often a very intimate
process.”
Crow’s team of experienced
design professionals makes it
their business to understand
what clients like and dislike, and
how they will use their airplane.
“Our designers deliver interiors
that reflect our clients’ personal
style, guiding them to selections
that enhance the interior
architecture of the cabin and
create a comfortable, productive
environment for their particular
mission.”
Designing interiors is an iterative,
collaborative process. “We work
diligently to create timeless,
elegant interiors, all the while
ensuring we deliver on what’s
important to our clients. Natural
and high-quality materials are the
most popular and serve as a great
foundation that can be tailored
to reflect individual tastes and
interests. This is what many of
our customers want. That’s easily
achieved by paying attention to
each detail—even the stitching
on the seats, and accent colors
in cabin amenities like pillows
and porcelain. In the end, what
most every client wants is a
multi-functional environment that
reflects their tastes and allows
them to work, dine and relax.”
The Gulfstream team has
roughly 20 interior designers,
20 completions executives—who
meet with the customers—and
about 150 engineers that support
the design and development
of Gulfstream products. They
are spread among several sites:
Savannah, and Brunswick, GA,
Appleton, WI, Dallas, TX, and
Long Beach, CA, and a sales and
design office in London, UK.
“We have enhanced the
completion process by combining
design and engineering expertise,
focusing on quality and crafts-
manship and incorporating
customer feedback. This helps us
to continue to deliver the world’s
finest aviation experience.”
Visit gulfstream.com for more.
C a b i n S t y l e
©Im
ag
es
by G
ulf
stre
am
Aero
space
10 B E S P O K E M A G A Z I N E
NIMMO BAYWILDERNESS RESORT
WWW.NIMMOBAY.COM | 1-800-837-4354
11A I R B O R N E C O N N E C T I V I T Y & S T Y L E
PHIL ROSE DISCUSSES TRENDS IN BUSINESS JET CUSTOMER EXPECTATIONS
Most people find buying a new car fairly simple.
We know more or less what we’re looking for, and
which features and characteristics are likely to influence
our choice.
Deciding which type of business aircraft to acquire is,
like everything in aviation, slightly more complicated.
Making the right decision means factoring in a large
number of variables and weighing them carefully—a
process that can take months.
Boutique Expectations
©Im
ag
es
by E
mb
raer
SA
C a b i n S t y l e
11A I R B O R N E C O N N E C T I V I T Y & S T Y L E
12 B E S P O K E M A G A Z I N E
Business aircraft manufacturers
report that most of their
customers—perhaps 75% of
them—already own or operate an
aircraft. Thus, no matter whether
the purchaser (or lessee) is a
corporate flight department or a
wealthy individual, manufacturers
are dealing primarily with a
substitution or upgrade market.
The elation felt by a first-time
buyer can fade as he/she starts
to look ahead. Each next step
comes after the earlier benefit has
been consumed. The turboprop
is followed by an entry-level jet,
then a midsize model, and so on.
If a customer needs to carry more
people and go further and faster,
and if they can afford the cost of
acquisition and a modest increase
in direct operating costs (DOCs),
the argument for a larger or more
capable aircraft is clear.
Underlying the stepping-stone
philosophy of upward mobility
in business aviation is the ease
with which new products are
absorbed into the mainstream.
As consumers we embrace
innovation—but very soon
we absorb it, and what was
new and exciting becomes a
new marketplace baseline, an
expectation.
So which factors do business
aviation operators consider most
important when they search
for the perfect upgrade? It’s a
long list, and it includes aircraft
performance, mission match,
DOCs, environmental footprint,
cabin comfort, technology, on-
board connectivity and regulatory
compliance issues.
A relative latecomer to business
aviation, Embraer has achieved
considerable success in this
sector, with products spanning the
entire spectrum from entry-level
(Phenom 100) and super-midsize
(Legacy 650) to large-cabin jets
(Lineage 1000).
Embraer considers that innovation
brings benefits in all areas but
that the main driver for current
owners seeking to upgrade is
utilization strategy—in other
words, mission match. While
personalized technologies may
lure buyers, factors such as
cabin comfort, amenities and
performance are key, at a price
commensurate with model.
As Marco Túlio Pellegrini,
president and CEO of Embraer
Executive Jets, puts it, “Just as
the Phenom jets are revolutionary
aircraft, designed with extensive
customer input, the newly
certified midsize Legacy 450 and
Legacy 500 introduce further
innovation, with full stand-up
cabins and fly-by-wire (FBW)
technology.”
“Making the right decision means factoring in a
large number of variables...”
©E
mb
raer
SA
C a b i n S t y l e
13A I R B O R N E C O N N E C T I V I T Y & S T Y L E
Setting new standards for a class
of business jet inevitably means
that such standards will become
an expectation not only in that
class, but in every higher category
that doesn’t already have, say, full
FBW. With the Legacy 450/500,
existing Phenom 300 owners have
another rung to move up to.
The name Gulfstream is
synonymous with long-range,
large-cabin business jets. As
Gulfstream Aerospace’s technical
marketing and communications
VP Steve Cass notes, “The large-
cabin segment is by far the largest
part of our business. Of the 150
aircraft we delivered last year, 117
were large-cabin.”
Cass continues, “We work with
customers to match the aircraft to
their mission. Global economics
mean that it’s very common now
for, say, a company in China with
business interests in Africa or
South America to buy an aircraft
with longer range and a bigger
cabin. A lot of customers are
looking for range and speed. A
Gulfstream G650ER can carry
passengers 7,500 nm at Mach
0.85, making non-stop flights
from, say, Hong Kong to New York
more efficient.”
He adds, “The G650 and G650ER
offer 16% better efficiency than
comparable ultra-long-range
aircraft (e.g., G550, Global 6000).
Use of a long-range aircraft
saves time, which brings obvious
benefits. And the fewer hours
on an airframe, the greater its
residual and resale value.”
“Whether the customer is a
private individual or a company,
the connectivity issue is huge,”
says Cass. “A growing number
of customers need secure high-
speed air-to-ground voice and
data service.”
As examples of the type of
service available today, Inmarsat
SwiftBroadband now has
worldwide coverage, while
ViaSat offers a global high-speed
Ku-band (12.0–18.0 GHz) Internet
connection for private jets
named Yonder.
Higher bandwidth communication
is well on the way. The next couple
of years will see the introduction
of the Ka-band (26.5–40.0 GHz)
spectrum for office-in-the-sky
network applications and service.
Initial deployment of Iridium
NEXT—a second-generation
global communications satellite
network—is planned for this
year. By 2017, when all satellites
are in place, Iridium NEXT will
offer users substantially higher
bandwidth and improved data
speeds.
Cass notes that environmental
concerns are also an issue. After
all, he cautions, “The same tools
that provide speed and distance
also produce emissions—and CO2
emissions are tied to factors such
as fuel efficiency and noise.”
Like Embraer and other
manufacturers, Gulfstream is
engaged in active research
into renewable fuels. Cass cites
the three-year biofuel contract
that Gulfstream signed recently
with World Fuel Services for its
Savannah-based flight operations.
The fuel—a 30:70 blend of low-
carbon renewable fuel and Jet A—
provides the same performance
as Jet A and requires no engine
modifications. Its use is expected
to reduce greenhouse gas
emissions by more than 50%.
In the end, while buying that
shiny new car may feel good
for a week or two, acquiring the
right business aircraft means that
all the painstaking research and
deliberation have paid off. The
buyer now has the exact tool for
the tasks ahead.
C a b i n S t y l e
©E
mb
raer
SA
14 B E S P O K E M A G A Z I N E14 B E S P O K E M A G A Z I N E
b u S i n e S S S t y l e
The “Swiss Army Knife” of Cabin CommunicationsOPTELITY SYSTEMS DEFY OBSOLESCENCE
One thing is certain: the mobile
device you have in your pocket
today is not going to be the
one you have a year from
now—let alone two. This rapid
pace of technological change
is complicated when applied to
business jets. And to top it off,
future devices will have new
functionality and comply with
standards that we can’t even
conceive of today.
Queue TrueNorth Optelity. “I think
of our latest communications
system, Optelity, as the ‘Swiss
Army Knife’ of airborne
connectivity because it has so
many options and is incredibly
flexible,” says Mark van Berkel,
TrueNorth CEO.
“We’ve designed it to be
compliant with current
standards and, more
importantly, to rapidly
come up-to-speed with
standards and future
technologies that have
yet to emerge.”
He continues, “Every
time you turn around
there’s a new device,
new social media and
apps that passengers and crew
members want to use. These
devices will be in our pockets
or purses and we’ll expect to
use them at 40,000 feet. Our
smartphones are the driving
force behind convergence—the
merging of communications,
information and entertainment
in the business jet cabin.”
Optelity systems are built to
handle convergence. There are
four variants: Pro, Talk, Wi-Fi
and Flex, housed in a single
15A I R B O R N E C O N N E C T I V I T Y & S T Y L E 15A I R B O R N E C O N N E C T I V I T Y & S T Y L E
b u S i n e S S S t y l e
configurable component.
“The top-of-the-line Optelity
Pro delivers all that competitive
systems offer and more.
Optelity Wi-Fi, the product
line’s base model starts at
$24,995 MSRP, and all versions
can be customized for specific
requirements. Optelity Flex
is unique, allowing purchasers
to pick and pay for specific
capabilities to suit their
specific needs.”
Optelity products are app-based,
which means their functionality
is defined by software. This
streamlines upgrades since
software updates are easier
to implement than physical
equipment replacements. Notes
van Berkel, “The effect of our
innovative thinking is that there
is virtually no limit to Optelity’s
upgradability over time.”
A user could start with voice-
only option and move up to
full-on office capability over time,
including adding Wi-Fi, 3G mobile
services and additional memory,
when and as required. Continues
van Berkel, “The system is
designed to defy obsolescence,
and it’s compatible with the latest
smartphones, laptops, tablets and
phablets. And of course it works
with our TrueNorth Stylus Wi-Fi,
Corded Ethernet and Classic
Ethernet Handsets.”
Optelity Pro systems are
backed by Optelity Care. A new
way of thinking about cabin
communications maintenance,
Optelity Care is a membership-
based customer support program
offering exclusive upgrades and
services. Says van Berkel, “With
a fixed quarterly or monthly
membership fee, TrueNorth’s
Optelity Care plan makes the cost
of owning and maintaining cabin
communications systems more
predictable and future ready.”
Visit truenorthavionics.com
for more.
©Tru
eN
ort
h A
vio
nic
s, In
c.
“…there is virtually no limit
to Optelity’s upgradability
over time.”
16 B E S P O K E M A G A Z I N EWWW.DASSAULTFALCON.COM I FRANCE: +33 1 47 11 88 68 I USA: +1 201 541 4600
Now you have two choices for superior, ultra-long-range capability. The 5,950 nm Falcon 7X—the fastest selling Falcon ever (and with good reason). Or the new, 6,450 nm Falcon 8X, destined to become a favorite of world travelers. Both have the awe-inspiring ability to fl y long distances from short and challenging runways such as Aspen and London City. The 8X is more than three feet longer, with over 30 cabin layouts. Fly far. Fly in comfort. Achieve more.
TWO WAYS TO CONQUER THE WORLD.
8X _216x279.indd 1 18/07/14 11:25
17A I R B O R N E C O N N E C T I V I T Y & S T Y L E
©Im
ag
es
by T
rueN
ort
h A
vio
nic
s, In
c.
Tracking Down SimplicityTHE PHILOSOPHY OF CONVERGENCE
b u S i n e S S S t y l e
Convergence means the
simplification of services, and it’s
coming to an aircraft near you.
A prime example of convergence
is Apple’s iPhone. Its interfaces
feel natural, you can do any
number of tasks, and you don’t
need instructions to use the apps
because they have a common look
and feel. What does that mean
for your aircraft? New technology
driven by your mobile phone means
information, communication and
entertainment will merge in the
aircraft cabin.
17A I R B O R N E C O N N E C T I V I T Y & S T Y L E
18 B E S P O K E M A G A Z I N E
b u S i n e S S S t y l e
Currently you may be packing
your laptop, a couple of remotes,
your smartphone and an iPad.
In some cases they provide
separate services. You may even
use one of these devices to
access a very specific service.
Or maybe you’ve already made
the leap to one device. If that is
true, then convergence is for you.
Convergence will mean that a
single device, or all the handheld
devices on the aircraft, would
give you access to all the services
you need in the cabin. This would
simplify the cabin environment
because if you know how to
send an email, you already know
how to send a text or listen to
music because the interfaces are
common across the devices.
In our experience at TrueNorth,
people have three fundamental
connectivity needs: information,
communication and entertainment.
The truly converged aircraft
addresses these needs simply
and easily. This merging of
communications functionalities
will extend to others, like dimming
the lights, changing the channel
on your big screen monitor or
managing the cabin temperature.
Just putting an entertainment
system, a phone and Internet
capabilities on your plane, doesn’t
mean you have convergence.
It’s subtle, but convergence
is a philosophy. Convergence
is a way of thinking about the
technology experience from
the user’s point of view. Well-
executed convergence means
interfaces work together and are
streamlined. The user experience
is seamless and intuitive. This is
what defines convergence. With
the explosion of devices offering
varying levels of functionality
comes differing thought as to
how the user interacts with
them—whether they are simple
or frustrating.
So what to look for in a system
to ensure your aircraft is ready
for this converged future?
You can’t go online and order
“convergence,” but there are a few
things to consider. For one thing,
every new device that comes on
the market is bound to arrive on
your business jet and will need to
connect to the onboard network.
Result? Robust, certified Wi-Fi
is a must. Next, flexible systems
with integrated functionality
(like your smartphone) and
simplified upgrade paths make
adapting to new technology far
less costly. A system designed
with an eye on future tech means
you can simply board your plane
and use your new device—no
worry, no hassle. And that goes
for your maintenance team too.
This is a cost saver on another
level because they won’t have
to rework your cabin when the
charging plug on your new
phone changes. Most important?
The system must reflect the
user experience you want. Is it
intuitive? Does is work every
time? Is it high quality? Does it
have great support?
In the end, you’ll only really need
to know how to work your own
personal device because it will
be the driver of convergence on
your plane.
This is how we think at TrueNorth.
We make it our business to
understand the latest devices
and tech trends, and how they
affect passengers and crew in the
modern business jet. Our thinking
goes right down to every system
we manufacture and support. The
genuinely converged aircraft will
address the three key connectivity
needs equally: communications,
information and entertainment.
If you can send a text and take
a call, you can dim the lights
and listen to music. All because
a company like TrueNorth is
thinking about how to make all
this work—so you don’t have to.
“We make it our business to understand the latest devices
and tech trends.”
B E S P O K E M A G A Z I N E18
19A I R B O R N E C O N N E C T I V I T Y & S T Y L E 19A I R B O R N E C O N N E C T I V I T Y & S T Y L E
b u S i n e S S S t y l e
20 B E S P O K E M A G A Z I N E
Delivering the Goods CLAY LACY’S JIM LAUER ON THE BUSINESS BENEFITS
OF FANS-1/A ON YOUR AIRCRAFT
b u S i n e S S S t y l e
B E S P O K E M A G A Z I N E20
21A I R B O R N E C O N N E C T I V I T Y & S T Y L E
b u S i n e S S S t y l e
21A I R B O R N E C O N N E C T I V I T Y & S T Y L E
As a pilot who flies in oceanic
regions, particularly the North
Atlantic routes and in Europe,
you’ve probably heard about the
new future air navigation system,
or FANS. Initially it may seem like
a technical issue. In fact, FANS-
equipped aircraft offer well-
documented business advantages:
saving time and money. One,
the other or both are probably
important to you and your boss.
FANS-1/A is the name of the
satellite-based avionics systems
developed by Boeing, Airbus,
Honeywell and others, designed
to increase the number of aircraft
that can operate safety and
efficiently in a given airspace. The
system allows air traffic controllers
to reduce the separation between
the various aircraft in that
airspace to lessen congestion.
Two key benefits of the FANS-
1/A compliant aircraft are added
efficiency and increased safety,
both of which address operational
and business needs.
As an owner, when thinking
about upgrading your aircraft
to be FANS-1/A compliant, you
should think about where you
fly and the age of your plane.
Flying the oceanic regions,
specifically in the North Atlantic,
means only aircraft specifically
equipped will be authorized
to fly FANS routes. This image
illustrates the International Civil
Aviation Organization's (ICAO)
Minimum Navigation Performance
Specification (MNPS) Airspace,
and the implementation phase-in
is as follows:
Phase 2A. As of February 2015,
FANS-1A is required in all aircraft
operating in the North Atlantic
OTS (Organized Track System),
FL350 to FL390 inclusive.
Phase 2B. As of December 2017,
FANS-1A is required in all aircraft
operating in North Atlantic MNPS
Airspace FL350 to FL390.
Phase 2C. As of January 2020,
FANS-1A is required in all aircraft
operating in North Atlantic MNPS
Airspace FL290 and above.
As you can see, in the not-too-
distant future direct flights
between North America and
Europe will require FANS-1/A
capabilities.
While many of the newer
corporate aircraft and all airline
traffic flying the OTS are already
equipped, legacy aircraft wishing
to operate in the MNPS area may
be in for a costly upgrade. One
of the major questions is if the
aircraft is currently equipped with
a FANS certifiable Satcom System.
If not, this is where TrueNorth
excels with its Simphone Data
Link Unit, a relatively low cost
FANS over Iridium satellite system.
Owners and operators should
also consider this: a flight deck
with FANS-1/A capabilities helps
reduce crewmember workload.
The system allows operators
and air traffic controllers to
communicate using a text-
based interface rather than by
HF radio voice transmission.
Sound quality of HF radio
can be poor. Simplified text-
based communication reduces
communications errors and
misunderstandings, and removes
language issues like accents.
FANS-1/A automatically provides
aircraft position reports to air
traffic control, eliminating the
flight crew’s requirement to give
manual position reports by voice.
These capabilities help lower
crewmember stress and help
them operate the aircraft more
efficiently. In the end, FANS-1/A
contributes to increased safety,
and there’s always a business
case for that.
At Clay Lacy we’re experts
when it comes to FANS-1/A
implementations. Visit
claylacy.com or call us to
learn more.
“FANS-1/A contributes to increased safety, and there’s
always a business case for that.”
22 B E S P O K E M A G A Z I N E
b u S i n e S S S t y l e
LIVE & WORK AT 37,000 FEET
Copyright © 2013 StandardAero. All Rights Reserved.
More than a mere jet, your aircraft is your personal space for both work and relaxation. And Associated Air Center
makes it truly one of a kind. We’re globally recognized for our VIP completions, modifications and comprehensive
maintenance of large transport aircraft, specializing in Boeing Business Jet and Airbus Corporate Jet aircraft.
Our designers, engineers and craftspeople are unmatched in their ability to turn your vision into a reality. Whether it’s
custom-designed furnishings and fixtures or the latest in office and entertainment systems, we can create a unique
environment for you that will always make you feel right at home.
Call +1 214 350 4111 for our informational DVD or visit us at www.associated.aero
SA 1P AINcn.indd 2 4/23/13 8:28 AM
Associated-Air-Center.indd 1 2015-08-04 10:11 AM
23A I R B O R N E C O N N E C T I V I T Y & S T Y L E 23A I R B O R N E C O N N E C T I V I T Y & S T Y L E
C o m m u n i C a t i o n S t y l e
Five Questions withRupert PearceINMARSAT’S CEO ON INFLIGHT CONNECTIVITY
©Im
ag
es
by In
mars
at
23A I R B O R N E C O N N E C T I V I T Y & S T Y L E
24 B E S P O K E M A G A Z I N E
C o m m u n i C a t i o n S t y l e
Inmarsat’s roots are in
safety communications.
What was the company’s
route into cabin
connectivity and how do these
two aspects work together?
Inmarsat grew from a history of
providing fundamental safety
services for the maritime industry.
Since 1979, we have grown into a
connectivity provider that covers
the globe across land, sea and
air. Safety still cuts across all our
business areas. We remain safety
communications leaders, with
more than 100 airlines and 13,000
commercial aircraft using our
Inmarsat Classic Aero services
inflight communications alone.
This background means our
technology is designed—and
trusted—to be reliable and always
on. It’s this experience we are
using for our cabin broadband
services, be it for commercial
flights or business aviation.
Does business
aviation have
unique connectivity
requirements?
Business jet flyers, like all
passengers, are looking for the
same connectivity in the air as
on the ground: consistent and
reliable. It isn’t just about peak
speeds, it’s about speeds that
are consistently high enough for
continuous full functionality. At
30,000 feet and 500 miles an
hour, this is a challenge—one we
are built to meet.
We own and manage our network
so our services aren’t pieced
together from a patchwork of
different providers. We also use
a two-receiver handover system:
one picks up the connection
before the other drops it,
removing the risk of any “gaps”
that cause the connection to
drop off.
Another challenge with business
jets is that they can take off and
land anywhere in the world at
a moment’s notice, requiring
seamless global coverage at all
times. Our EU Aviation Network
and JetConneX services are built
with that in mind—providing best
quality broadband wherever
you fly.
Tell us more about
JetConneX. What does
it bring to business
aviation?
JetConneX is the future of
inflight connectivity today. It
will transform business travel in
the same way that GX Aviation
will change commercial flying. It
makes having an office in the sky
a reality by delivering the same
high quality broadband as on the
ground, to any aircraft anywhere
in the world. That means high-
speed Internet and email,
1.
2.
3.
25A I R B O R N E C O N N E C T I V I T Y & S T Y L E
C o m m u n i C a t i o n S t y l e
“This is the kind of partner aircraft
operators need…”
5. 4.
video streaming, calling and
conferencing, file transfers, on-
demand TV content—without lost
or dropped connections. We have
invested in our new satellites, the
Inmarsat-5s, which can support
this level of performance, and it
is unrivalled by anything else on
the market.
The other element that
JetConneX brings is cost
efficiency. As owner and operator
of our own network we can
reduce costs in the value chain
as we do not need to purchase
capacity from a third party.
Where do you see
business aviation
connectivity heading?
What are the
challenges?
The biggest challenge for
business aviation connectivity
is keeping up with the demand,
and the incredibly fast evolution
of ground mobile systems.
Mobile data consumption has
more than doubled between
2010 and 2014; 3G has given
way to 4G and mobile operators
are already looking towards 5G.
Very few could have predicted
such rapid growth, and few can
predict what direction it will
take from here. All we know is
that it has exceeded our wildest
expectations. We have to keep
investing, maintain our flexibility
and build our technology to meet
this level of transformation to
keep up with the next generation
of communications technology,
wherever it takes us. This is the
kind of partner aircraft operators
need, this is the kind of partner
we are.
What does the business
aviation market mean to
Inmarsat?
Connectivity on business jets is a
huge and growing opportunity. It
has its own particular demands,
like the need for flexibility,
efficiency and quality, anytime and
anywhere. Increasingly, helicopter
passengers want the same level
of inflight functionality, so we are
working with our partners to bring
SwiftBroadband, our high-speed
service, to the VIP rotor market.
Business jets also have cockpit
communications needs, which we
fulfil through our Classic Aero and
SwiftBroadband safety services.
At the same time, business
aviation connectivity, and inflight
connectivity generally can become
a missed opportunity if a quality
experience isn’t delivered to the
passengers, who will soon tire
of connectivity that doesn’t live
up to their expectations. We
have to be ready to seize this
opportunity—for us, our partners
and the operators—but also for the
passengers to enjoy the freedom
of tomorrow’s connectivity in their
aircraft seats today.
Visit Inmarsat.com for more.
26 B E S P O K E M A G A Z I N E
0 25 50 75 100
3C
4C
50K
50C41M41Y
Job Number: BOEG_BCAG_BBJ_8036M_AClient: Boeing
Date: 9/22/15
File Name: BOEG_BCAG_BBJ_8036M_A
Output Printed at: 100%
Fonts: Helvetica Neue 65
Media: Bespoke Magazine
Space/Color: Page — 4 Color — Bleed
Live: 7 in. x 9.5 in.
Trim: 8.5 in. x 11 in.
Bleed: 9 in. x 11.5 in.
Gutter:
Production Artist: S. Bowman
Retoucher:
GCD: P. SerchukCreative Director: P. Serchuk
Art Director: K. HastingsCopy Writer: P. Serchuk
Print Producer:Account Executive: D. McAuliffe
Client: BoeingProof Reader:
Legal:Traffic Manager: Traci Brown
Digital Artist:Art Buyer:
Vendor: Garvet Group
Product: Boeing Defense Space & Security ApprovedDate/Initials
PUBLICATION NOTE: Guideline for general identification only. Do not use as insertion order.Material for this insertion is to be examined carefully upon receipt.
If it is deficient or does not comply with your requirements, please contact: Print Production at 310-601-1485.
Frontline Communications Partners 1880 Century Park East, Suite 1011, Los Angeles, CA 90067
7 in. Live
8.5 in. Trim
9 in. Bleed
11.5
in. B
leed
11 in
. Tr
im
9.5
in.
Live
Cyan Magenta Yellow BlackClient - Frontline Job # - 137422 Ver. - AD01
boeing.com/bbj
BBJ. A BETTER WAY TO FLY. From the 737 to the 747, the family of Boeing Business Jets provides
so much more than traditional business jets. It begins with spacious interiors, unmatched for comfort, that allow
you to custom-design your environment. So whether it’s dining with family, holding a business meeting, or resting
in the privacy of your bedroom, your flying experience is perfectly matched to your lifestyle needs. And the BBJ
family offers significantly more range, so now both your imagination and your airplane can take you farther.
GIVE YOUR IMAGINATIONTHE ROOM TO SOAR.
BOEING Ad-Bespoke 2015.indd 1 2015-09-25 10:04 AM
27A I R B O R N E C O N N E C T I V I T Y & S T Y L E
let’s behonestELEPHANTS & MONKEYS’ CHRIS BLUMENTHAL ON AIRCRAFT COMPLETION DREAMS AND REALITIES
“I have some bad news. Your new aircraft won't be able to fly nonstop
from Moscow to New York in winter.” This was one of the first things I had
to tell a client. It was unpleasant news to hear, and no joy to say. It was,
however, the honest truth and especially bad news because his previous
aircraft could make the same trip year-round. From his perspective, the
new aircraft was similar in size to his current one, so their capabilities
should have been the same.
27A I R B O R N E C O N N E C T I V I T Y & S T Y L E
C o m m u n i C a t i o n S t y l e
©C
hri
s B
lum
en
thal
28 B E S P O K E M A G A Z I N E
C o m m u n i C a t i o n S t y l e
How did this happen?
I was brought in after the deal
was done and the interior
completion started. Who knows
what questions were asked
during selection and design or
how honestly those questions
were answered? What I do know
is this: the right questions were
not asked early enough and they
weren't answered with my client's
best interests in mind.
As an independent completion
management expert, I represent
the buyer through the
complicated process of selecting
and configuring green aircraft.
Evaluating the interior design,
picking the completion centre
and overseeing the completion
project, for the sole benefit of
the buyer.
Many business jet buyers have
little aviation expertise. Few
of them have owned transport
category business jets. Although
the people selling the aircraft and
completion services want to have
satisfied customers, they're not
paid to look out for the interest
of the buyer. That's the job of the
independent expert.
An independent expert asks
difficult questions, considers data
from all sources, translates the
answers into something the buyer
can understand, and gets him to
make often-difficult compromises
and decisions. The expert helps
him understand critical concepts,
such as payload versus range, and
potential compromises resulting
from them—providing the truth,
no matter how much it hurts.
Asking the right questions and
listening to the answers are an
important part of the process. In a
perfect world the questions begin
early, with the buyer. Questions
are specific and personal: Where
do you want to fly? How many
passengers? How much baggage
do you expect on the average
flight? What type of interior
finishes and elegance do you
expect? Where do you want the
bedroom? How big should the
bed be? Which seat location
is most important? How many
people will shower on an average
flight? Where will your mother-in-
law sit?
As the process continues and the
buyer and expert work together
with the airframe manufacturer,
completion centre and designer,
they're often listening for different
things. Buyers may pay a lot of
attention to appearance and price.
The expert considers amenity
weights, maintenance costs and
how complicated they'll be to
eventually replace or upgrade.
White leather upholstery? Exotic
marble on every horizontal
surface? If the buyer wants it,
the expert will make it happen—
but the buyer will make an
informed decision.
As each new data point
emerges, the expert considers
it from the buyer's perspective.
Communication stays open and
active, but most of all, honest.
The buyer hears the truth and can
make smart decisions. In the end,
he flies away in an aircraft that
goes where he wants to go, when
he needs to go there—with the
comfort he expects.
Visit elephantsandmonkeys.com
for more.
TrueNorth Optelity Care is a new philosophy for supporting cabin communications systems. Better than a warranty, membership includes exclusive benefi ts and covers hardware and software. Now your infl ight connectivity capabilities will always keep pace with the latest mobile devices, and no more costly surprises.
Call: +1 (613) 224-3301 +1 (877) 610-0110Email: [email protected]: truenorthavoinics.com
© 2015 TrueNorth Avionics, Inc. All rights reserved. TrueNorth Simphonē, Stylus, ClearCall and Optelity are trademarks of TrueNorth Avionics Inc. All other trademarks are those of the respective holders.
Talk to us and learn more:
Peace of Mind
Introducing Optelity Care
Optelity Ad-Bespoke 2015.indd 1 2015-09-28 5:02 PM
©Im
ag
es
by C
hri
s B
lum
en
thal
“Asking the right questions and listening to the answers is an
important part of the process.”
29A I R B O R N E C O N N E C T I V I T Y & S T Y L E
C o m m u n i C a t i o n S t y l e
29A I R B O R N E C O N N E C T I V I T Y & S T Y L E
TrueNorth Optelity Care is a new philosophy for supporting cabin communications systems. Better than a warranty, membership includes exclusive benefi ts and covers hardware and software. Now your infl ight connectivity capabilities will always keep pace with the latest mobile devices, and no more costly surprises.
Call: +1 (613) 224-3301 +1 (877) 610-0110Email: [email protected]: truenorthavoinics.com
© 2015 TrueNorth Avionics, Inc. All rights reserved. TrueNorth Simphonē, Stylus, ClearCall and Optelity are trademarks of TrueNorth Avionics Inc. All other trademarks are those of the respective holders.
Talk to us and learn more:
Peace of Mind
Introducing Optelity Care
Optelity Ad-Bespoke 2015.indd 1 2015-09-28 5:02 PM
30 B E S P O K E M A G A Z I N E
C o m m u n i C a t i o n S t y l e
B E S P O K E M A G A Z I N E30
the choice is yoursGSM ON YOUR BUSINESS JET
©Tru
eN
ort
h A
vio
nic
s, In
c.
31A I R B O R N E C O N N E C T I V I T Y & S T Y L E
Every new mobile phone known
to man is bound to make a trip on
your business jet at some point.
There are systems that easily
accommodate mobile phones
and others that may not. The
latest in cabin communications
today is GSM. GSM lets you, your
guests and the flight crew use
their own devices to stay on top
of things while flying. The beauty
of course is that it’s your own
individual phone, with all your
contacts, pictures and the phone
number you probably use most—
the one your family, friends and
colleagues already have. As more
and more of us ditch our landlines
in favour of our own mobile
phones, that mobile number is the
one we’ll be handing out.
One thing is for certain: if your
mobile phone is your go-to
device, you need GSM on your
plane. But beware—what you
don’t need is a system that adds
complexity and doesn’t perform
well. Ideally GSM on your business
jet should be the opposite of
complicated. It should perform
just like when you’re anywhere
else. No thought required—you
just use your mobile phone.
Here’s a comparison that will help
you decide which system to buy:
app-based GSM versus TrueNorth
Simphone Mobile GSM.
Many app-based GSM systems
are complicated for the user. They
make you jump through hoops
before you can take a call or send
a text inflight. First you need to
have downloaded the app onto
your phone before you even
board the aircraft. Next you’ll have
to register for an account with a
different provider than the one
currently associated with your
phone. Then, after downloading
and signing up, when you board
your business jet you’ll have to
switch the device to Wi-Fi only,
and then open the app. The
app has to stay open for you to
receive and make calls, and send
texts. And all your texts and calls
go through the app, so you’ll have
to learn how to use that.
No big deal, right?
Here’s what you do with
TrueNorth Simphone Mobile GSM
on your business jet. One: board
your jet and just keep on talking
or texting. Wait a minute, there is
no second—or third—step.
And so the choice is yours.
App-based GSM means:
downloads, apps, sign-ups, device
configurations, learning a new
app.
Simphone Mobile GSM means:
your phone number, your caller
ID, your SMS messaging. No
configuration, app or learning
curve required.
You’ve personalized your phone
and Simphone lets you keep that.
No need to give out a special
number to stay in touch. Folks
with your mobile number can
just call it or text you. Heck, they
don’t even need to know you’re
traveling.
C o m m u n i C a t i o n S t y l e
31A I R B O R N E C O N N E C T I V I T Y & S T Y L E
“No thought required—
you just use your mobile
phone.”
32 B E S P O K E M A G A Z I N E
Conquest Vehicle Inc.’s flagship vehicle, the KNIGHT XV defines security, luxury and excellence requiring over 4,000 hours to handcraft. Offering discriminate buyers more options, amenities and upgrades than any other luxury armored vehicle, the KNIGHT XV promises an unrivaled ownership experience in today’s SUV marketplace. The new EVADE, an unarmored version of the Knight XV is the new standard in luxury handcrafted SUVs. EVADE’s aluminum body, styling, design and aesthetic carefully blends military inspired design cues with elegant and rich finishes. EVADE captivates with its enhanced agility, elegance, intelligence and handcrafted distinction.
conquestvehicles.com
Handcrafted in Canada
CQ_Bespoke_Ad_FINAL_150721.indd 1 7/21/15 3:56 PM
33A I R B O R N E C O N N E C T I V I T Y & S T Y L E
l i f e S t y l e
Where every momentous occasion was once celebrated with a glass of bubbly,
today we salute our achievements with a dram of fine single malt Scotch. But
over 2,000 new single malts are released each year. So where does a newfound
whisky lover begin?
That’s not as daunting as it may sound. Almost all single malts are finely crafted,
and if your collection includes just one from each of Scotland’s five whisky
regions you’ll quickly discover your own favourites. Those regions? Speyside,
the Highlands, Islands, Lowlands and finally, Islay. Here are some suggestions:
33A I R B O R N E C O N N E C T I V I T Y & S T Y L E
©G
len
fid
dic
h
Corporate and private aircraft maintenance, refurbishment and completion services, aircraft management and charter operations.
AMAC Aerospace Switzerland AG Henric Petri -Strasse 354051 Basel, Switzerland
Telephone + 41 58 310 31 31 [email protected]
Swiss Excellence in Business Aviation
ad_amac_true_north_216x279.indd 1 17.08.15 13:32
34 B E S P O K E M A G A Z I N E
Andrew Loyd knows more than a thing or two about
travel. A Condé Nast Traveler Villa Rental Specialist
several years running and chairman of The Bespoke
Travel Group, he creates once-in-a-lifetime dream
vacations. Loyd’s bespoke trips are the result of his
single-minded attention to detail, a lifelong love of
travel and his training.
“Early in my career, I trained in top London hotels
in food and beverage management,” says Loyd.
“Then I was lured to the United States by an elderly
heiress to manage her estate. For a time, I managed
a variety of properties up and down the eastern U.S.
and Canada. It was a fascinating experience and
where I learned how the other half lives.”
l i f e S t y l e
©Im
ag
es
by A
nd
rew
Lo
yd
Castles to Let BESPOKE TRAVEL CLUB’S ANDREW LOYD ON LUXURY TRAVEL
B E S P O K E M A G A Z I N E34
35A I R B O R N E C O N N E C T I V I T Y & S T Y L E
Managing the myriad details of
these households led him to a
crucial understanding: time is the
most precious commodity high
net worth individuals possess
and it can be a particularly rare
commodity when it comes to
family and friends.
After returning to England in
1999, Loyd and his friend co-
founded Loyd & Townsend Rose,
a luxury travel company renting
out castles, mansions and stately
homes in England, Scotland and
Ireland to affluent travelers. He
and Jonathan Townsend Rose
have developed an intimate
knowledge of some amazing
estates—the perfect starting
point. “We let these beautiful
homes to affluent families and
we do everything for them. We
have a full concierge service and
arrange all their activities: drivers,
chefs and whatever they need—
bicycles, nannies, helicopters,
boats—all sorts of things.”
A few years later, in a desire to
share insights with fellow travel
experts, Loyd founded The
Bespoke Travel Club.
An exclusive
consortium
of small
companies, the club’s travel
specialists have true insider
knowledge of many destinations.
“We have members who deal
with Russia and Eastern Europe.
We do Asia, the Far East and
the Middle East. We have a top
London concierge and a lady who
does private jets and another
who specializes in ski chalets in
Switzerland and Europe.”
Bespoke Travel Club vacations
feature a personal touch along
with an ardent obsession for
the details. You’ll work with one
expert from start to finish who
tailors the details to your every
desire. Creating your bespoke
vacation starts with a barrage
of questions. “We like to have
personal contact with the client
because then we can develop a
relationship,” says Loyd. “There
are subtle nuances that you can’t
pick up if you’re going through
everything third-hand. When you
have an understanding of the
client, you learn that if they ask
for a boat trip, you can deliver
what they really want and ensure
the kids aren’t bored.”
Arrangements run from the
minutest to the most unusual
details: “One lady, for a vacation
in Ireland, wanted some ponies
for her children, but she wouldn’t
tell me what kind of ponies. I had
some farmers round up about 40
ponies, corralled in a field—it was
like a John Wayne movie. The lady
selected a pony and the others
were sent back home again. She
also wanted a bouncy castle, but
it had to be sterilized. I had four
maids going over this bouncy
castle for four hours cleaning it.”
Of course, the budget for
such vacations matches the
requirements. Traveling at the
top level is probably $1,000 to
$2,000 thousand per person, per
day. Depending upon how the
family travels, for example with a
private jet, it could run $100,000
for a week’s trip, just for the
accommodation and meals.
“We feel that we are special.
We are truly experts and we do it
for the love of travel. We have a
very small number of clients and
work very hard to make sure they
enjoy their travel experience and
build lifelong memories.”
Visit thebespoketravelclub.com
to arrange your own trip-of-a-
lifetime.
l i f e S t y l e
35A I R B O R N E C O N N E C T I V I T Y & S T Y L E
36 B E S P O K E M A G A Z I N E
l i f e S t y l e
36 B E S P O K E M A G A Z I N E
The bespoke Watch.A unique and exquisite gift.A unique and exquisite gift.
SPECIAL DETAIL:
A brilliant-cut diamond
arranged inside the dial
recalls the lucky number
of the wearer.
CUSTOM-MADE DIAL:
Their daughters names
immortalised on the dial.
THE OCCASION:
Wedding anniversary
THE MOVEMENT:
Swiss automatic movement
ETA 2824-2
THE CASE:
37 mm diameter,
316L stainless steel, mirror-polished,
glass bottom and engraving
Fischer&Cie., the bespoke timepiece manufactory from
Hamburg, is happy to fashion your exclusive mechanical
wristwatch as a unique piece or in a small series,
hand-crafted according to the most exquisite standards
of quality and based entirely on your individual wishes.
Whether for yourself or as a Christmas gift:
a bespoke watch is always one of a kind.
We look forward to your call.
+49 40 - 357 30 666
Fischer&Cie. Maßuhrenmanufaktur • Shanghaiallee 8 • 20457 Hamburg
info@fi scherundcie.com • Tel.: +49 40 - 357 30 666
37A I R B O R N E C O N N E C T I V I T Y & S T Y L E
l i f e S t y l e
©Im
ag
es
by J
od
i M
iller
Ph
oto
gra
ph
y
37A I R B O R N E C O N N E C T I V I T Y & S T Y L E 37A I R B O R N E C O N N E C T I V I T Y & S T Y L E
MAKING VIRGINIA WINE IN VIRGINIA
A Philosophical Approach
David Greenhill is the owner of
Greenhill Winery & Vineyards.
A recent entrant to the wine
business, with the help of wine
maker and vineyard manager
Sébastien Marquet, they and their
team have built an award-winning
winery in the beautiful rolling hills
of Virginia.
38 B E S P O K E M A G A Z I N E
l i f e S t y l e
Virginia might not be the first
place that comes to mind when
you think of winemaking, but it
has a long history of vineyards
that dates back to the early
1600s. In 1619 a law requiring
every male inhabitant to plant
10 grape vines was enacted.
Little came of it. In spite of
a number of the Founding
Fathers of the United States
growing grapes—Jefferson and
Washington included—little
wine was produced. Since then,
however, the winemaking industry
in Virginia has flourished, with just
under 300 active vineyards.
Greenhill and Marquet are working
hard to both produce excellent
wine and provide an authentic
experience at the vineyard.
Greenhill, a Naval Academy
graduate and an executive
in the aviation industry also
has a degree in philosophy. A
winemaking veteran, Marquet’s
philosophy is making wines
that are true to their roots. He
has made wine with prestigious
houses in the south of France,
the Caribbean and in California.
Herein lies a meeting of the
minds: philosophies knit together
to create award-winning wines.
“I’ve always loved the country,
getting out into nature and
enjoying the environment,” says
Greenhill. “I had been looking for
a piece of land, saw this property
and it appealed to me. It wasn’t
until Sébastien and I met that
I decided to purchase it. He
convinced me that this property
could be a productive and
successful vineyard.”
“We have everything together
to be successful,” Says Marquet.
“We are fortunate. The vines are
20 years old and in a perfect
location.”
l i f e S t y l e
©Y
vo
nn
e R
ock
“Each wine is different, it’s got
its own distinctive personality…”
39A I R B O R N E C O N N E C T I V I T Y & S T Y L E
l i f e S t y l e
Marquet trailed his father and
grandfather while they made
wine and decided at a young age
that he too wanted to become a
winemaker. At 13 he left his family
to train at the celebrated Lycée
Viticole et Oenologue de Beaune
in Burgundy. “I went to school in
a castle and made my first wine
in 1989. Since then, I’ve travelled
the world and I’ve never stopped
producing wine.”
Greenhill Winery & Vineyards
grows a variety of cultivars and
the resulting wines are classic.
“Philosophy,” a Bordeaux blend,
is their first and most popular
wine. “Superstition,” a blend of
Mourvèdre and Tannat, came next.
Recently released “Ontology” is
a dark and smoky Chambourcin.
All are influenced by Greenhill’s
interest in philosophy and life’s
meaning.
“Virginia had a bad reputation for
wine, but I think that is because
people were trying to use
California methods and processes
to make Virginia wine—they just
don’t work,” notes Greenhill.
One of the single biggest
challenges is consistency, and
Marquet took this head-on. “In
Virginia, the weather conditions
are very different one year after
another. It’s not like California
where it’s always sunny and warm
and it’s simple to make wine.
The varying temperatures and
humidity here make it a challenge
to be consistent.”
Which—as it turns out—is a good
thing.
“Like in Bordeaux, you’ll have
good years and exceptional years,
which allow you to work with
vintages,” elaborates Marquet.
“You have to study to understand
what to purchase, which makes it
interesting for connoisseurs.”
Marquet brought his skill and
techniques and applied them
to the Virginia landscape. Says
Greenhill, “We agreed that we
wanted to make Virginia wine in
Virginia; not California wine in
Virginia. This is where Sébastien
studied the land and the vines to
understand the climate and soil.
He brought in French oak barrels
and French aging techniques.”
The world of wine has since
been opened up to Greenhill.
“Wine is very interesting, it has
a passion to it, an intimacy and
romance to it that you just don’t
get anywhere else,” he reflects.
“Each wine is different, it’s got its
own distinctive personality. It’s a
fascinating science; there are
so many variables you have to
deal with.”
“Through all of this, we’ve stayed
true to tradition and to the land,”
he says. “Sébastien is the only
true Virginia winemaker we have,
and that’s why his wines are so
good here.”
Visit greenhillvineyards.com for
more.
©Im
ag
es
by J
od
i M
iller
Ph
oto
gra
ph
y
40 B E S P O K E M A G A Z I N E
WORLD-CLASS MODERN FRENCH CUISINE WITH OLD-WORLD CHARM
Signatures Restaurant at Le Cordon Bleu
Venison loin with port wine figs
and strawberry compote is just
one of many elegant dishes
awaiting you at Signatures
Restaurant at Le Cordon Bleu in
Ottawa, Canada. Just steps from
the historical Rideau River, in
the beautiful Munross Mansion,
Signatures offers a modern twist
on the fine dining experience
with a combination of world-class
modern French cuisine and old-
world charm.
Elegantly appointed banquet
rooms, winding staircases and
crystal chandeliers offer guests
a unique dining experience. A
recently renovated patio provides
the perfect outdoor space for
summer lunches, weddings
and events with beautiful
views of the city’s famous Lord
Strathcona Park and Fountain.
The bar’s traditional décor, with
rich mahogany panelling, is a
warm and welcoming place to
“…guests dine with ambassadors,
diplomats and the city’s elite.”
l i f e S t y l e
40 B E S P O K E M A G A Z I N E
©Im
ag
es
by L
e C
ord
on
Ble
u
41A I R B O R N E C O N N E C T I V I T Y & S T Y L E
l i f e S t y l e
enjoy a “Champs-Élysées,” the
restaurant’s signature drink—a
combination of sparkling wine,
Framboise, Cointreau liqueur and
fresh raspberries. One of Ottawa’s
most romantic wedding proposal
places, Signatures is the perfect
locale to say “I do”—you can even
reserve a private room for the big
event. Surrounded by embassies in
Canada’s capital, guests dine with
ambassadors, diplomats and the
city’s elite.
Executive chef Yannick Anton has
led Le Cordon Bleu’s kitchen since
2006. He brings bold creativity
and artistic presentation to the
restaurant’s enticing dishes.
Originally from the South of
France, Chef Anton trained at the
Lycée Hôtelier de Nice where he
perfected his seafood preparation
skills, learning the most advanced
culinary techniques. Having
prepared state dinners for world
leaders such as Vicente Fox,
former president of Mexico;
George Bush, former president of
the United States; and Wu-Jin Tao,
President of the People’s Republic
of China, Chef Anton is no stranger
to high-profile clientele.
Signatures’ menus showcase an
outstanding selection of fresh,
local ingredients. Dinner menus
are created seasonally. Chef
Anton’s dishes are sumptuous
and refined with a gastronomic
flair. His duck breast with double
apricot compote, roasted hazelnut
juice, rosemary honey nantaise
carrots, semolina cake and
verveine-flavoured gel is sure to
impress. The five-star restaurant
is a member of the Ocean Wise
program, which assures guests
that all seafood ingredients are
sourced through environmentally
friendly fishing practices. Every
week a new original lunch menu
and the Wednesday Night Special
are guaranteed to be the talk of
Ottawa—especially when paired
with the extensive French wine list.
Signatures Restaurant is co-
located with Le Cordon Bleu
Ottawa Culinary Arts Institute.
Le Cordon Bleu is a world-
renowned network of educational
institutions dedicated to providing
the highest level of culinary and
hospitality instruction through
world-class programs. These
culinary programs continue
to preserve and pass on the
mastery and appreciation of the
culinary arts that have been the
cornerstone of French gastronomy
for more than 500 years.
Visit signaturesrestaurant.com
for more.©
Imag
es
by L
e C
ord
on
Ble
u©
Imag
es
by L
e C
ord
on
Ble
u
41A I R B O R N E C O N N E C T I V I T Y & S T Y L E 41A I R B O R N E C O N N E C T I V I T Y & S T Y L E
42 B E S P O K E M A G A Z I N E
l i f e S t y l e
Wings of GoldBy Dave O’Malley. Photos by Peter Handley.
In 1909, the fragile bamboo and fabric Silver Dart
lifted from a frozen lake in Cape Breton Island,
Nova Scotia—Canada's first powered heavier-than-
air aircraft to achieve flight.
In 1959, in celebration of the 50th (or golden)
Anniversary of the first powered flight in Canada,
six metallic gold and red F-86 Sabre Jets took to
the skies across the country. The Royal Canadian
Air Force's Golden Hawks were not the first jet
aerobatic team in Canada, but the six pilots and
their golden steeds soon came to symbolize the
country's newfound energy and national pride.
The team was only supposed to fly during the 1959
season, but proved so popular that they continued
for five more years. Three years later, because
of increased popular demand and to celebrate
Canada's centennial, a new nine-plane team was
created. This team, called the Golden Centennaires,
would eventually become the Canadian Forces
Snowbirds, which, after 45 years, is still one of
the finest military aerobatic teams on the planet.
42 B E S P O K E M A G A Z I N E
43A I R B O R N E C O N N E C T I V I T Y & S T Y L E
l i f e S t y l e
In 2007, Vintage Wings of Canada,
founded by high-tech giant
Michael Potter, was looking ahead
to the centennial of powered
flight in Canada in 2009. Potter's
team came up with the idea to
search for and acquire one of the
rare flyable Canadair-built Sabres
from the Cold War and paint it in
the markings of the Golden Hawks
team of the 1950s. In 2007, an
F-86 flew into the Vintage Wings
facility in Gatineau, Quebec, on a
ferry permit to begin a year-long
refit and transformation into Hawk
One—a flying tribute to 100 years
of Canadian aviation.
On February 23, 2009, 100 years
to the day that the Silver Dart
took off from Bras d’Or Lake,
an exact replica of the fragile
biplane lifted once again from the
icy surface on a clear blue day.
As it climbed briefly to a height
of only a few feet, the glittering
golden form of Hawk One roared
overhead—piloted by Canada’s
most famous astronaut, Colonel
Chris Hadfield.
Like the original Golden Hawks,
Hawk One was supposed to fly for
only one year, but the popularity
of the gorgeous aircraft and its
message of Canadian pride has
kept it flying for six years and
counting.
Since Hawk One’s 2009 debut,
Hadfield left the planet to
command the International Space
Station, becoming an international
cultural star and the country’s
most beloved and admired
Canadian. Today, Hadfield still
flies Hawk One—on a mission to
inspire Canadian youth to reach
beyond their personal horizons,
to set goals, to think about their
contribution to the community
and the country, and to consider a
future in science and technology.
Vintage Wings of Canada’s motto
is “On the Wings of History go
the Leaders of Tomorrow.” At
youth events throughout the year
Commander Hadfield can be seen
in the skies in his golden chariot,
while young boys and girls below
stand in awe of the possibilities
of dreaming big.
Visit vintagewings.ca for more.
“On the Wings of History go the Leaders of Tomorrow”
43A I R B O R N E C O N N E C T I V I T Y & S T Y L E 43A I R B O R N E C O N N E C T I V I T Y & S T Y L E
Chris Hadfield inspires the next generation of leaders
44 B E S P O K E M A G A Z I N E
Deluxe-Catering.indd 1 2015-08-04 10:15 AM
45A I R B O R N E C O N N E C T I V I T Y & S T Y L E
O U R S I G H T SA R E S E TH I G H E R
B U S I N E S S A I R C R A F T . B O M B A R D I E R . C O M / B E S P O K E
Bombardier, Learjet, Challenger, Global and The Evolution of Mobility are trademarks of Bombardier Inc. or its subsidiaries. ©2015 Bombardier Inc. All rights reserved.
J O I N T H E C O N V E R S A T I O N
/ B O M B A R D I E R J E T S / B O M B A R D I E R _ J E T S
11002-BBA-Bespoke-FamilyAD-216x279.indd 1 03/08/2015 11:49Deluxe-Catering.indd 1 2015-08-04 10:15 AM
46 B E S P O K E M A G A Z I N E
LET THEM TALK WITH THEIR OWN
TrueNorth’s GSM system lets passengers and crew use their own phone to talk and text infl ight—no extra app needed. And those on the ground can reach them in the air—using their usual mobile number.
The best part? It works with all GSM devices, and they can roam with more than 300 international service providers. You know what that means? The device that can rarely be pried from their hands can stay there.
AND SIMPHONĒ MOBILE GSM
© 2015 TrueNorth Avionics, Inc. All rights reserved. TrueNorth Simphonē, Stylus, ClearCall and Optelity are trademarks of TrueNorth Avionics Inc. All other trademarks are those of the respective holders.
MOBILE PHONE
Give them somethingto talk about:
+ :)
Call: +1 (613) 224-3301 +1 (877) 610-0110Email: [email protected]: truenorthavoinics.com
GSM AD.indd 1 2015-09-28 5:01 PM