best practice purchasing

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Improve purchasing efficiency and create value and profit for your business. Purchasing Services from iTradeNetwork

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Learn how you can balance long term business objectives with short term, but equally important, demands for cost savings.

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Page 1: Best Practice Purchasing

Improve purchasing efficiency and create value and profit for your business.Purchasing Services from iTradeNetwork

Page 2: Best Practice Purchasing

Balancing long-term business objectives with short-

term, but equally important, demands for cost savings

is a constant challenge for today’s food and beverage

operators. Creating teams with the necessary skills and

expertise to implement purchasing strategies can be

equally challenging. Those that choose to outsource

have discovered a simple and effective way to meet

such demands.

Specialising in the hospitality market, we provide

solutions that help customers generate return on investment from day one.

Our services combine professional purchasing

and leading edge Software-as-a-Service (SaaS)

procurement technology to provide exceptional

improvements in purchasing, supply chain and unit

performance. iTradeNetwork develops and implements

procurement strategies that help you to deliver your objectives and provide you with extraordinary insight

into your costs.

By outsourcing to iTradeNetwork you can rapidly create value and improve your bottom line.

Reduce costs. Free up time and energy. Focus on core activities.

Page 3: Best Practice Purchasing

“My first choice for procurement services to support our Food purchasing was simple. Access to the category experts within iTradeNetwork, who deliver great results, with integrity, has helped to drive a procurement transformation across the food operation – unlocking value from across the supply chain to deliver a stunning return on investment.”

F&B Purchasing Director, Jarvis Hotels

Page 4: Best Practice Purchasing

How we do it.

“iTradeNetwork’s e-procurement systems provide the level playing field suppliers are looking for. As iTradeNetwork manage product specifications on behalf of their clients the automatic product matching, within their system, ensures we are vying for business on a like for like basis when competing with other pre-qualified suppliers for operator volumes.”

Penny Tomlinson, Sales Director Fairfax Meadow

iTradeNetwork is a pioneering company with a fresh

approach to purchasing for the hospitality industry.

By combining professional purchasing with leading

edge Software-as-a-Service (SaaS) procurement

technology, we give our clients unprecedented

visibility and control over their purchasing processes.

Put simply, we help our clients keep costs down and

increase profits. In an ever-changing market, our

Purchasing Services can help you make the most

of your purchasing strategy and assist in achieving

your long term goals.

From spend analysis and strategy development

to contract management and purchasing systems

implementation, our modular approach means we

can support your entire purchasing cycle or individual

elements. And as we manage the project, you can

focus on running your business.

Strategy developmentWhen we understand where you are today and how the needs of your organisation will evolve, we identify opportunities and create a tailored purchasing plan. Our robust planning methodology enables you to demonstrate to stakeholders that a thorough strategic decision making process has been followed.

Category managementOnce your overall purchasing strategy is clearly defined we use our industry expertise and product knowledge to create category plans – an action plan of how, with the support of your suppliers at a product category level, you can drive value for your business by better meeting the needs of your customers.

When terms have been negotiated and agreed we administer and action any changes necessary in the supply chain. Throughout the terms of the agreement, we continue to provide support to your organisation by monitoring appointed suppliers and managing their performance against detailed service level agreements.

To realise true value of your food and beverage (F&B) purchasing activity, it is vital to ensure that your operation reflects the offer that has been developed. Using a programme of continual improvement, iTradeNetwork’s Catering Operations team provide an audit and coaching service focussed on boosting results of the individual catering outlets in your business.

If you already have a well-defined purchasing plan and resources in place, you can still benefit from iTradeNetwork’s Sourcing Event Management modules. By using the latest purchasing technology to enhance the skills of your team and streamline processes, maximum benefits are returned from negotiations.

Multiple Operator Portals: Online ‘Purchase-to-Pay’ (P2P)iTradeNetwork’s Multiple Operator Portals are customer branded websites designed to help your business manage supplier transactions electronically.

Outlet managers enjoy the convenience of being able to order online; meanwhile head offices reduce operational costs, access savings from supply chain efficiencies, and negotiate more competitive pricing from suppliers. The additional visibility and control this affords translates into better management, increased compliance and improved buying decisions. It is these benefits, along with a more consistent presentation of your offer to the consumer that delivers the financial benefits.

Page 5: Best Practice Purchasing

Modular services, tailored to your business requirements

“Best in class enterprises …. are notable for their superior performance and for their focus on and automation of the strategic sourcing process as well as their ability to accurately track their performance across many key areas.”

The CPO’s Agenda, Aberdeen Group April 2009

SpendAnalysis

StakeholderInterviews

MarketAnalysis

CategoryPlanning

ProductSourcing

TermsNegotiation

ContractAdministration &Implementation

Review Performance

Implementation Plan

Catering OperationsManagement

Supplier Performance Management

Sourcing EventManagement

Catalogue Management

Purchase Order

Purchase Order Confirmation

Goods Receiving

Invoicing

Credit Notes

Payment

Strategy Development

Category Management

Multiple Operator Portals (online P2P)

StrategySelection

Page 6: Best Practice Purchasing

You can choose outsourcing as a way to create sustainable shareholder value. Whilst several

strategies are available to extract value from the

purchasing lifecycle, iTradeNetwork’s service is

a simple way to realise benefits quickly.

Deliver great results.

Sustainable Sourcing & Cost ReductioniTradeNetwork has a proven track record – able to deliver innovative solutions year on year for customers. By reviewing the supply chain structure, product engineering, and the application of iTradeNetwork’s procurement tools, a 7 figure saving was generated from one spend category alone for a global organisation across 71 sites, whilst maintaining brand standards.

Streamlined OperationsiTradeNetwork’s online ordering portal ensures that your units purchase only from nominated suppliers, helping to improve compliance to your brand standards.

For a hotel group with over 40 hotels, it was possible to improve operational compliance using a combination of iTradeNetwork’s services and systems. Through further negotiation the group was then able to reduce distribution costs by 10%.

Once in place the efficiency improvement and cost reduction opportunities presented by a Purchase-to-Pay (P2P) system are endless.

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING

When you work with iTradeNetwork’s team of experts

and use the tools they provide you can achieve:

Page 7: Best Practice Purchasing

SustainableSourcing & Cost

Reduction

StreamlinedOperations

OperationalExcellence

Supply ChainInsight

iTradeNetworkPurchasingLifecycle

Supply Chain InsightSpend intelligence that is accurate, up to date and easily accessible is vital for any organisation wishing to achieve greater visibility and management of spend. The iTradeNetwork online P2P system captures and generates up to date meaningful information that can then be used in both operator management and supply chain improvement initiatives. Based on reliable data you can make decisions rapidly and prevent small issues from escalating.

Operational ExcellenceiTradeNetwork understands that you need operational excellence from your suppliers if you are to succeed in your quest to provide customer satisfaction.

The hospitality industry often relies on the tenacity of entrepreneurial food and beverage teams to recover supplier failures by sourcing locally at the last minute – impacting the operational efficiency and cost of sale and sometimes compromising customer satisfaction. For this reason iTradeNetwork provides ongoing supplier management support, arranging contingent points of supply at the outset, for key product categories and suppliers, which remain ready for action at any time.

“The combination of iTradeNetwork’s procurement service and e-procurement platform gives each hotel the freedom to purchase from a selection of centrally approved suppliers and ensures that hotels always have competitive trading terms. Daily spend reports have provided greater visibility of spend on which actions have been taken swiftly – improving supplier performance and assisting in driving the hotels adherence to brand standards – providing our guests with improved service and consistency of product quality.”

F&B and Purchasing Director Jarvis Hotels

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING

Page 8: Best Practice Purchasing

iTradeNetwork was chosen by a national multi-site multi-brand hospitality operator with a myriad of skill levels across the business to help them quickly reduce costs.

iTradeNetwork’s strategic approach generated realised savings of 12% within just 12 months at a time of unprecedented inflation on Food and Beverage, achieved through:

Hospitality Case Study:

Real savings, real quick.

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING

Strategic planningThe introduction of iTradeNetwork’s procurement systems made it possible to plan and structure resources in such a way as to generate a six figure reduction in the cost of the procurement operation whilst increasing the level of collaboration with other functions in the business.

Improved range managementAfter a thorough review of specifications and operational processes it was possible to reduce the number of products purchased by 75%.

A fast track product approval scheme was also introduced to retain operational flexibility and prevent range proliferation. The impact of the rationalisation was to:

Increased leverageA group of unrelated operators worked together, enabled by iTradeNetwork, using aggregate volumes to generate improved net pricing from distributors and brand owners.

Gross profit managementiTradeNetwork’s Catering Operations team was deployed on a priority led basis; to locations with the greatest lost opportunities as identified from the use of our best in class spend intelligence systems.

$1,000,000SAVE

FASTER, CLEANERMORE EFFECTIVEPROCUREMENT

Reduction10%

in Distribution Costs

REDUCTION10%IN DISTRIBUTION COSTS

REDUCTION75%IN PRODUCTS PURCHASED

REDUCE

RISK

£785,000SAVED INDEPENDENT AND

ACCURATE SERVICE

LEVEL REPORTING• Reduce product costs

• Reduce the number of deliveries

• Reduce the number of invoices

• Reduce inventory

• Reduce wastage

• Improve relationships with and management of suppliers

• Improve compliance to brand standards

Page 9: Best Practice Purchasing
Page 10: Best Practice Purchasing

Our passion and enthusiasm to work with customers to

develop innovative and tailored solutions that challenge the norm is what drives us to provide the highest

professional and commercial standards. Our structure,

procedures and systems provide a solid foundation on

which we can deliver solutions – providing you with a

very attractive return on your investment.

When you choose iTradeNetwork we take responsibility

for delivering on our commitments to you so that you

can deliver on your commitments to your customers.

Historical performance• Operators in many hospitality sectors choose iTradeNetwork: hotels

& restaurants, business & industry, education and travel & leisure.

• We can successfully, securely and independently aggregate volumes to sustainably generate savings greater than one customer acting alone.

• Finalists in the British Computer Society Project Excellence awards, iTradeNetwork were recognised for work done to create and implement a full P2P (Purchase-to-Pay) solution. By integrating ITN’s transactional systems with the customer’s finance systems the customer was able to save a six figure sum in software licence costs alone.

Skilled resource• Built by IT specialists from the hospitality, foodservice and food

retail sectors, the iTradeNetwork platform can deal effortlessly with industry complexity.

• Whatever the need – our team of category experts operate as an extension to your business, acting in your interests at all times.

• With many years experience of providing services iTradeNetwork have helped many organisations drive change and implement procurement solutions of varying complexities.

Accessibility• Large or small, we provide commercially viable procurement solutions.

• When you use iTradeNetwork you can access market-leading supply chain management technology with fast deployment and low cost of ownership.

• All implementations are modular, flexible and scalable in nature, ensuring you get the benefits right from the start when you work with iTradeNetwork, without the capital expenditure normally associated with increased resource or additional IT capability.

Distinctive technology & capability• Robust, secure and resilient, our platform has an enviable track record

and customers from around the world trust iTradeNetwork to process £150bn of transactions annually.

• We have our own specialist sourcing and negotiation systems for online tenders, auctions and contracts – including our Dynamic Procurement System.

• We recover your lost profits due to supplier errors so that forecast savings are not lost in operational mishaps.

• On-boarding your suppliers into our platform is managed entirely by us on your behalf.

• With iTradeNetwork you can opt for a fully managed S2P (Source-to -Pay) outsourced solution all under one roof, incorporating all category expertise, systems and development skills necessary to generate maximum benefit.

• To improve gross profit for your food and beverage operation our Catering Operations team can provide coaching sessions direct to those that require it.

Commitment• Should you choose iTradeNetwork to provide your solution we will

be proud to work as an extension of your organisation’s teams to unlock value from your supply chain.

• iTradeNetwork is a subsidiary of Roper Industries, a Standard & Poor’s S&P 500 Index company.

• To serve the future needs of your business in a way that internal solutions can never hope to match iTradeNetwork is continually investing to develop the capabilities of its technology platform.

Reasons to use iTradeNetwork purchasing services.

Page 11: Best Practice Purchasing

“iTradeNetwork apply robust buying procedures and policies which makes working with them very straight forward. By working closely with one of the central category experts at iTradeNetwork we are able to focus resources and target activities, enabling us to concentrate on delivering service excellence at highly competitive terms.”

David Burns, Managing Director Fresh Direct UK Ltd.

Page 12: Best Practice Purchasing

iTradeNetworkUnit 1 Stokenchurch Business ParkIbstone RoadStokenchurchBucksHP14 3FE

Telephone0870 0100 227

Webwww.itradenetwork.co.uk

iTradeNetwork is the leading global provider of

on-demand supply chain management solutions

for the foodservice, hospitality and retail industries.

Worldwide, iTradeNetwork processes more than

£150bn of commercial transactions for many of

the world’s leading brands.

Built upon vast industry expertise, a comprehensive

data foundation, the industry’s most extensive trading

partner network, and an ethos of continual development

iTradeNetwork’s collaborative solutions allow users to:

• Reduce costs

• Increase revenue

• Improve compliance

• Strengthen trading partner relationships

iTradeNetwork’s leading SaaS (Software-as-a-Service)

and outsourced purchasing services are essential

components of over 6,200 hospitality and retail

companies’ operations.

Our services combine leading edge SaaS procurement

technology and professional purchasing to provide

exceptional improvements in purchasing performance

and supply chain efficiency. By outsourcing your

e-procurement and spend management needs to

iTradeNetwork you can quickly and easily create value

and profit to improve your top and bottom line.

iTradeNetwork is a member of the

National Outsourcing Association. Des

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