best practices and technology trends for intermodal drayage
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Best Practices and Technology Trends for Intermodal Drayage
Harbor Transportation Club
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About Trinium
Specialists at improving the profitability of intermodal transportation companies– Intermodal drayage– Public warehouses– Container freight stations– Intermodal distribution companies
58 installations 1350 users 7200 drivers 168 sites 25 staff, headquartered in Southern CA
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Trinium Deployments
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Representative List of Customers
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Common Process
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Order Entry Accounting
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Best Practice Process
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Make the system smartMake the system smart
Automate routine tasksAutomate routine tasks
Improve front end disciplinesImprove front end disciplines
Share tasks with drivers and customersShare tasks with drivers and customers
The Value of an Enterprise SystemThe Value of an Enterprise System
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OutcomeOutcome CommonCommon Best PracticeBest Practice
Profit RatioProfit Ratio 3-5%3-5% 10-13%10-13%
Rev per EmployeeRev per Employee $500K$500K $1,000K$1,000K
Driver to Staff RatioDriver to Staff Ratio 5 to 15 to 1 10 to 110 to 1
Driver to Dispatcher RatioDriver to Dispatcher Ratio 20-120-1 40-140-1
Per Diem per $1m in RevPer Diem per $1m in Rev $15K$15K $1.5K$1.5K
Order Completion to InvoiceOrder Completion to Invoice 7-9 days7-9 days 1-2 days1-2 days
Best Practices - Outcomes
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OperationOperation CommonCommon Best PracticeBest Practice
OrdersOrders Phone / FaxPhone / Fax EDI 50% + DM EnvoyEDI 50% + DM Envoy
RatingRating ManualManual AutoAuto
AvailabilityAvailability ManualManual Availability Manager*Availability Manager*
DispatchDispatch T Card / ManualT Card / Manual Mobile / Real TimeMobile / Real Time
Per DiemPer Diem Ad HocAd Hoc AutomatedAutomated
Street TurnsStreet Turns Ad HocAd Hoc Vis. / Measured /Automated*Vis. / Measured /Automated*
Customer UpdatesCustomer Updates Phone / FaxPhone / Fax Automated / EmailAutomated / Email
Document ImagingDocument Imaging NoneNone Scanned and available on webScanned and available on web
WebWeb BrochureBrochure Tracking / docs / avail / apptsTracking / docs / avail / appts
InvoicingInvoicing Manual MailManual Mail EDI 50% / Email 25%EDI 50% / Email 25%
Best Practices - ApproachesBest Practices - Approaches
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Connectivity and IT InfrastructureConnectivity and IT Infrastructure
E-Mail Fax
Direct EDILimited
Portals
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Why Can’t Trading Partners Connect ?Why Can’t Trading Partners Connect ?
EDI is anything but standardEDI is anything but standard Lots of discrete systems involvedLots of discrete systems involved Resource availability on both sidesResource availability on both sides ExpenseExpense Trading partner turn overTrading partner turn over
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Regulatory
Ocean Terminals
Customers
Depots, Ramps & CYs
TruckersUnknown and unfamiliar
High Value - lowest priority
Priority ChallengePriority Challenge
RegulatoryPriority
Required number of connections
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The Turn Over ChallengeThe Turn Over ChallengeDirect Connect 150 Truckers: Wasted Connections
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Why Do We Cling To Doing It Ourselves?Why Do We Cling To Doing It Ourselves?
The illusion of controlThe illusion of control The illusion of competitive advantageThe illusion of competitive advantage The illusion of lower costsThe illusion of lower costs Safety of dataSafety of data The cost and effort to changeThe cost and effort to change At a priceAt a price
– Function countFunction count– Key man dependenceKey man dependence– Concentrated costsConcentrated costs– Ageing technologiesAgeing technologies
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The ProblemsThe Problems
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Buzz WordsBuzz Words
SAASSAAS– Software as a serviceSoftware as a service– New take on the old ASP modelNew take on the old ASP model– Enabled by more robust web technologiesEnabled by more robust web technologies
Industry EcosystemsIndustry Ecosystems– Trading partners connected electronically Trading partners connected electronically – CommunityCommunity– Many to many connections with agreed collaboration rightsMany to many connections with agreed collaboration rights
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Intermodal Truckers
TruckingCompany
TruckingCompany
TruckingCompany
TruckingCompany
TruckingCompany
TruckingCompany
Container StatusContainer StatusDray InvoicesDray Invoices
Dray OrdersDray Orders
Oceancarriers
IMCs
BCOs
OriginatorsOriginators
Container StatusContainer StatusDray InvoicesDray Invoices
Improved VisibilityReduced EffortStreet TurnsPer Diem Control
To accomplish…
Dray OrdersDray Orders
IAS - Trinium: An Intermodal EcosystemIAS - Trinium: An Intermodal Ecosystem
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IAS-Trinium and Industry EcosystemIAS-Trinium and Industry Ecosystem
Recreating The Wheel Leveraging IAS-Trinium
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Transportation EcosystemsTransportation Ecosystems
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Software Build (or Maintain) vs. Buy
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Technology EnlightenmentTechnology Enlightenment
Most are here Interest is building
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Trinium InstallationsTrinium Installations
111 Servers
111 Servers
60+ Technical Staff
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Trinium Installations – An AlternativeTrinium Installations – An Alternative
10 Servers
10 Servers
3 FTE
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Successful SaaS ModelsSuccessful SaaS Models
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Industry EcosystemsIndustry Ecosystems Achieve maximum EDIAchieve maximum EDI
– OrdersOrders– InvoicesInvoices– UpdatesUpdates
Reduce EDI expense Reduce EDI expense Reduce manual workReduce manual work Increase visibilityIncrease visibility Increase street turnsIncrease street turns Reduce per diem disputesReduce per diem disputes
SaaSSaaS Reduce IT costsReduce IT costs Increase systems responseIncrease systems response Improve data protectionImprove data protection Focus on trucking best practiceFocus on trucking best practice
Bringing It All TogetherBringing It All Together
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Best Practice Process
0
2 0
4 0
6 0
8 0
1 0 0
1 2 0
Order Entry Accounting
Wor
k Lo
ad
40%
Make the system smart
Automate routine tasks
Improve front end disciplines
Share tasks with drivers and customers
Bringing It All TogetherBringing It All Together
SaaS Industry Ecosystems
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Thank YouThank YouThank YouThank You