best practices for nursing doc- restraint · proper identification of type of restraint acute vs...

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Best Practices for Nursing Documentation: Restraint Janet Jacob Robecca Quammen Corporate Director Vice President Clinical Informatics Consultant

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Best Practices for Nursing Documentation: Restraint

Janet Jacob Robecca QuammenCorporate Director Vice PresidentClinical Informatics Consultant

2

Overview

Introduction to Florida Hospital

Restraint Definition and Documentation Requirements

Florida Hospital’s Approach

Outcomes

Benefits Realized

3

Florida Hospital

7 Campus

1792 Beds

Over 1 Million Patient Visits a Year

#1 Medicare Admissions in Country

1 of 3 Largest Heart Centers

Largest Healthcare System in Florida

5th Year in a Row—Recognized as One of America's Best Hospitals by U.S. News & World Report

4

Electronic Restraint Rollout Timeline

*Total 1792

882

50

258

100

50

155

297

BED COUNT* IMPLEMENTATIONLOCATION

August 18, 2003Orlando

2nd Quarter 2003Apopka

2nd Quarter 2003Altamonte

1st Quarter 2003Celebration

1st Quarter 2003Kissimmee

4th Quarter 2002East Orlando

3rd Quarter 2002Winter Park

5

Capture clinically relevant data

Support evidence producing informationPatient safety

Patients rights

Satisfy regulatory requirements

Provide ability for real time review

Desired Outcome

6

Any method (chemical or physical) of restricting an individual’s freedom of movement, physical activity or normal access to the body.

What is Restraint?

Each episode of restraint is documented in the medical record, consistent with organizational policies.

Restraint Documentation Standard TX.7.5.5

7

Intent Statement

Policies establish frequency, format and content of entries

Relative to each episode of restraint use

Provide clinical justification of restraint and documents clinical oversight

8

Documentation to Include

Order for use

Results of monitoring

Reassessment

Significant change in patient condition

9

Get Value to End User Quickly

User friendly

Ensure hospital policy and regulatory standards are satisfied

Provide clear direction what needs to be documented

Support real time documentation review

Increase compliance of data for trending / reporting / improvement activities

10

What Outcomes Were Realized?

Decrease in documentation errors

Increase in restraint reporting

Decrease in overall restraint usage

Identification of age cohort

Proper identification of type of restraint

Acute vs behavioral

11

Restraint Documentation Errors

0

50

100

150

200

250

300

1Q 01

2Q 01

3Q 01

4Q 01

1Q 02

2Q 02

3Q 02

4Q 02

1Q 03

Num

ber o

f Doc

umen

tatio

n Er

rors

No designation2 Types3 Types

Documentation Errors 2001–2003

12

Restraint Usage

Restraint Usage

0

0.5

1

1.5

2

2.5

1Q 01

2Q01

3Q 01

4Q 01

1Q 02

2Q 02

3Q 02

4Q 02

1Q 03

2Q 03

Usage

Even

ts/1

00 P

atie

nt D

ays

13

Restraint — Age of Patients Behavioral Restraints

Age of Patients in Behavioral RestraintsAcute Hospital

05

10152025303540

1Q 02

2Q 02

3Q 02

4Q 02

1Q 03

Num

ber o

f Pat

ient

s

< 17 18 < 25 26 < 35 36 < 45 46 < 55 56 < 65 > 66

14

Restraint — Day of Week Behavioral Restraint Initiated

0

2

4

6

8

10

12

SUNMON TUE

WED THU FRISAT

1st qtr 022nd qtr 023rd qtr 024th qtr 021st qtr 03

Day of Week Behavioral Restraint Initiated

15

Restraint — Shift of Behavioral Restraint Initiated

05

1015202530354045

1Q 022Q 02

3Q 024Q 02

1Q 03

Num

ber o

f Epi

sode

s

2300 - 06591500 - 22590700 - 1459

Shift of Behavioral Restraint InitiatedAcute Hospital

16

Provided consistent mechanism for review

Identify and reduce documentation errors

Decrease restraint usage

Identify incorrectly assigned restraint categoryAcute vs behavioral

Benefits

Identify patient cohort by age Plan alternate strategies to prevent restraint use

17

Strong project leadership

Provides consistent data for performance improvement initiatives

Well received by users

Positive response from State and regulatory agencies

Provided focus for a high risk/problem prone procedure

Supports patient safety/rights

Successes

Session # 3Best Practices for Nursing Documentation Panel

Please take a few moments to completeyour evaluation form before you leave.

Thank youfor attending this session.

19Physician Order — Restraint

20Physician Order — Restraint

21Monitor / Intervention — Restraint

22Physician Order — Restraint

23Monitor / Intervention — Restraint

24Date and Time — Restraint

25Documentation Results — Restraint

26Documentation Results — Restraint

27Documentation Results — Restraint