better boards conference 2014 ceo’s day: 1 st august 2014 ceo’s workshop #1 10:30 am surviving...
TRANSCRIPT
Better Boards Conference 2014
CEO’s Day: 1st August 2014
CEO’s Workshop #1 10:30 am
Surviving and ThrivingAdapting your business model to compete in a market – driven
environment
Themes
• Thinking more commercially
• Understanding your market
• Focusing on services that add value
• Converting barriers to opportunities
Structural Change
• Political reforms• Funding reforms
• User choice• Block/Grant Funding – Fee for Service• Changing market dynamics
• Disability• Aged Care• Child Care• Indigenous
Key Organisational Requirements
• To simply survive!
• To be relevant and be sustainable
• To achieve growth
• To provide leadership
Recent Impacts
NDIS - Disability Provider Organisations
• SA Trial Site, 0-5 year old
• 16 organisations [plus others affected by NDIS]
• Small – Large
• Metro – Regional
• All are providers of services to people living with disability
• Action Plans
• Grant Application
Sustainability Issues - Themes
• Governance
• Business Structure and Business Competencies
• Market Analysis
• Marketing and Communications
• Unit Cost
• Intellectual Property
• Self Advocacy
• Data and IT
Market Driven Business Model
Market
CustomerService
Market/Customer Driven
Traditional Hierarchy
Process Driven
Reactive to Market/Customer
Market/Customer Driven
Inverted Hierarchy
Service Driven
Proactive to Market/CustomerTraditional Hierarchy
Process Driven
Reactive to Market/Customer
Action Plan
Organisation <name>ACTION PLANCalendar 2015
Date of this Update
…./..../….
Objective Approved By:
Action Area Action Item Estimated Elapsed Time [Start – End
Dates]
Responsible Person
Estimated Cost
Performance Indicator
Financial
Governance
Strategic
Market
Hardware
Commercial
Commercial
• Intellectual property
• Who are your competitors?
• Collaborations?
• Alliances?
• Mergers?
Market
• Do you understand your marketplace?
• What is the demand in your area of influence?
• Which products /services are you providing?
• Where is your products /services growth?
• What is your brand?
• What is your marketing and communication strategy?
Add Value
• Do you understand unit cost/marginal costs?
• Which products/services produce profit?
• Which products/services are value adding?
• Do you need to change the focus of the organisation?
Opportunities
• How do you assess opportunities?
• Are business cases developed?
• Market assessments?
• Competitor analysis?
