better spend your social marketing budget on valuable fans

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LET'S SHARE A SECRET BETTER SPEND YOUR SOCIAL BUDGET ON VALUABLE FANS! PETER HORSTEN – INFOSHARE 2014

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It sounds obvious to spend your social budget to please valuable fans, doesn’t it? So why aren’t we doing so? It looks like we are shooting in the blind, meanwhile complaining that the ROI of social media is poor. Fortunately, it’s possible to learn who your valuable fans are and what they appreciate. Once you are aware of that, the magic begins.

TRANSCRIPT

Page 1: Better spend your social marketing budget on valuable fans

LET'S SHARE A SECRET

BETTER SPEND YOUR SOCIAL BUDGET ON VALUABLE

FANS!

PETER HORSTEN – INFOSHARE 2014

Page 2: Better spend your social marketing budget on valuable fans

DO YOU LIKE INFOSHARE?

Page 3: Better spend your social marketing budget on valuable fans

IS IT ABOUTMAKING A STATEMENT?

Page 4: Better spend your social marketing budget on valuable fans

PUSHING YOUR MESSAGE?

Page 5: Better spend your social marketing budget on valuable fans

ENGAGEMENTAND JUST DOING A GOOD JOB?

Page 6: Better spend your social marketing budget on valuable fans

(NO) SOCIAL MEDIA

ABUSE

Page 7: Better spend your social marketing budget on valuable fans

ENGAGEMENT

BASED ON GREAT CONTENT =

KING

Page 8: Better spend your social marketing budget on valuable fans

BRANDS LOST THEIR GOAL

TO SATISFY HUMAN NEEDS

AND THIS IS THEIR BIGGEST PROBLEMTHOMAS KOLSTER

HATALSKA.COM, TRENDBOOK 2014

Page 9: Better spend your social marketing budget on valuable fans

PAGE

LIKESARE USELESS

Page 10: Better spend your social marketing budget on valuable fans

IT’S PAY DAY

Page 11: Better spend your social marketing budget on valuable fans

LESS MIGHT BE

MORE

Page 12: Better spend your social marketing budget on valuable fans

ATTRACT TO

CONVERT

Attract

Convert

Nurture

Engage

Page 13: Better spend your social marketing budget on valuable fans

ENGAGEMENT NOT A BIG BRAND THING?Page Score Fans

Trojmiasto.pl 8,73% 54.197

Manchester United 4,40% 48.686.209

FC Barcelona 3,74% 64.817.023

McDonald's PL 1,88% 1.268.897

Coca-Cola 0,79% 82.389.237

Pepsi 0,66% 31.959.452

Play 0,27% 2.164.228

Page 14: Better spend your social marketing budget on valuable fans

KNOW YOUR FANS

Page 15: Better spend your social marketing budget on valuable fans

LET THEM TALK!

Page 16: Better spend your social marketing budget on valuable fans

A 1000 real

ambassadorsmay be worth a million likes

Page 17: Better spend your social marketing budget on valuable fans

Workshop

WANT TO KNOW HOW?

JOIN TOMORROW’S FANTUNER WORKSHOP

Page 18: Better spend your social marketing budget on valuable fans

TRIGGERED BY THIS PRESENTATION?

Page 19: Better spend your social marketing budget on valuable fans

LET’SENGAGE!

Page 21: Better spend your social marketing budget on valuable fans

Picture/image credits

• Title page fans, iStockphoto.com• Conchita Wurst, Albin Olsson, Wikimedia Commons,

License: CC-BY-SA-3.0• Poland at Eurovision, Albin Olsson, Wikimedia Commons,

License: CC-BY-SA-3.0• The Common Linnets, Albin Olsson, Wikimedia Commons,

License: CC-BY-SA-3.0• KING, iStockphoto.com• Page Likes, iStockphoto.com• Less might be more, iStockphoto.com• (No) Social Media Abuse, iStockphoto.com• Let them talk, iStockphoto.com• Let’s engage, iStockphoto.com

Page 22: Better spend your social marketing budget on valuable fans

• Andrew, S. (2005, April). 5000 Fans. Retrieved from scottandrew.com: http://www.scottandrew.com/wordpress/archives/2005/04/5000_fans.html

• Boswell, W. (n.d.). What is Black Hat SEO? Retrieved from About.com: http://websearch.about.com/od/seononos/a/spamseo.htm

• Fleming, G. (2012, January 4). Global Social Technographics Update 2011: US And EU Mature, Emerging Markets Show Lots Of Activity. Retrieved from Forrester Blog: http://blogs.forrester.com/gina_sverdlov/12-01-04-global_social_technographics_update_2011_us_and_eu_mature_emerging_markets_show_lots_of_activity

• Haller, M. (2013, October). To Buy or Not to Buy? Perhaps Social Engagement is the Question. Retrieved from thinkwithGoogle.com: http://www.thinkwithgoogle.com/articles/social-engagement-buying-question.html

• Hatalska, N. (2014). Trendbook 2014. Retrieved from Hatalska.com: http://hatalska.com/trendbook2014/

• Kelly, K. (2008, March). 1,000 True Fans. Retrieved from KK: http://kk.org/thetechnium/2008/03/1000-true-fans/

• Reitsma, R. (2012, October 12). The Data Digest: Profiling Creators. Retrieved from Forrester Blog: http://blogs.forrester.com/reineke_reitsma/12-10-12-the_data_digest_profiling_creators

• Skinner, P. (2013, February 20). A Conversation with Thomas Kolster, author of Goodvertising. Retrieved from Pimp my cause: Thomas Kolster is the author of Goodvertising, founder of the Goodvertising Agency - See more at: http://www.pimpmycause.org/content/information/interviews/a-conversation-with-thomas-kolster-author-of-goodvertising#sthash.jBJrH9Yn.dpuf

• Stonham, M. (2011, October). The Sales Funnel – what’s all the excitement about? Retrieved from Wurlwind: http://wurlwind.co.uk/2011/10/the-sales-funnel-whats-all-the-excitement-about/

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