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BEVERLY BROOKS 478 West Ave. Harahan, Louisiana, 70123, (504) 232-1564 [email protected] WORK EXPERIENCE TOPP KNOTCH PERSONNEL @ USDA, NATIONAL FINANCE CENTER, NEW ORLEANS, LA FERCCA Representative, March 2015 – Present Research and analyses automated payments and adjustments and/or calculates and processes manual payments and adjustments. Utilizes technical skills in fact-finding and investigating, oral and written communications, customer service and problem solving to handle processing and retirement account reconciliations in the Retirement section of the National Finance Center. Separates documents and reviews for accuracy and completeness by comparing to applicant’s retirement data in government payroll/personnel system. Contact agency personnel offices regarding any incomplete or inaccurate documents. Meticulously reconciles retirement account errors for employees under Federal Erroneous Retirement Coverage Correction Act (FERCCA), then applies debit or credit entries to general ledger account, journals and subsidiary accounts. Examines, researches and analyzes computer produced or manually prepared documentation from FERCCA package (containing multiple forms, W-2s, way and tax statements) in order to determine exact amount of monthly retirement benefits for each applicant. When discrepancies between applicant’s paperwork and data in government payroll/personnel system appear, performs Applied Research Methods using Microfiche, facsimiles, and electronic spreadsheets to access and process corrections and make adjusting entries. Utilizes multiple computer systems daily, including Special Payroll Processing System (SPPS), Retirement Processing System (RETM), Information Research Inquiry System (IRIS) and Payroll/Personnel Inquiry System (PINQ). TOPP KNOTCH PERSONNEL @ CHEVRON CORPORATION, COVINGTON, LA Invoice Processor July 2003 - November 2014

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Page 1: BEVERLY BROOKS

BEVERLY BROOKS478 West Ave. Harahan, Louisiana, 70123, (504) 232-1564

[email protected]

WORK EXPERIENCE

TOPP KNOTCH PERSONNEL @ USDA, NATIONAL FINANCE CENTER, NEW ORLEANS, LA

FERCCA Representative, March 2015 – Present

Research and analyses automated payments and adjustments and/or calculates and processes manual payments and adjustments.

Utilizes technical skills in fact-finding and investigating, oral and written communications, customer service and problem solving to handle processing and retirement account reconciliations in the Retirement section of the National Finance Center.

Separates documents and reviews for accuracy and completeness by comparing to applicant’s retirement data in government payroll/personnel system.

Contact agency personnel offices regarding any incomplete or inaccurate documents. Meticulously reconciles retirement account errors for employees under Federal Erroneous Retirement

Coverage Correction Act (FERCCA), then applies debit or credit entries to general ledger account, journals and subsidiary accounts.

Examines, researches and analyzes computer produced or manually prepared documentation from FERCCA package (containing multiple forms, W-2s, way and tax statements) in order to determine exact amount of monthly retirement benefits for each applicant.

When discrepancies between applicant’s paperwork and data in government payroll/personnel system appear, performs Applied Research Methods using Microfiche, facsimiles, and electronic spreadsheets to access and process corrections and make adjusting entries.

Utilizes multiple computer systems daily, including Special Payroll Processing System (SPPS), Retirement Processing System (RETM), Information Research Inquiry System (IRIS) and Payroll/Personnel Inquiry System (PINQ).

TOPP KNOTCH PERSONNEL @ CHEVRON CORPORATION, COVINGTON, LA

Invoice Processor July 2003 - November 2014

SAP ~ Data Entry, Research, Receiving goods against Purchase Orders. Ariba/eProcurement ~ Invoice entry and approvals, purchase orders, and credit approvals. Analyze and

process timely payments, ensure appropriate approval authority, general ledger coding and compliance with company policies and procedures.

Analyzing invoice issues to determine solutions for invoice resolution, Supplier Training Communicating with the field to validate charges. Ketera ~ Catalog Management Microsoft Office Suite, Outlook, Share Point Lean/Sigma White Belt

Page 2: BEVERLY BROOKS

BEVERLY R. BROOKS478 West Ave. Harahan, Louisiana, 70123, (504) 232-1564

[email protected]

DCS LOGISTICS, KENNER, LA

Shipping / Receiving Clerk April 2003 - July 2003

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting,

accounting, or recordkeeping purposes.

IMPERIAL TRADING COMPANY, ELMWOOD, LA

Benefits Coordinator July 2002 - November 2002

Explain company personnel policies, benefits, and procedures to employees or job applicants. Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. Provide assistance in administering employee benefit programs and worker's compensation plans. Prepare badges, passes, and identification cards, and perform other security-related duties.

ADVANCED BACK CARE, METAIRIE, LA

Chiropractic Assistant August 1992 - April 2002

Record patients' medical history, vital statistics, or information such as test results in medical records. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Interview patients to obtain medical information and measure their vital signs, weight, and height. Show patients to examination rooms and prepare them for the physician. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Keeping financial records or performs other bookkeeping duties, such as handling credit or collections or

mailing monthly statements to patients. Inventory and order medical, lab or office supplies and equipment. Handle payroll and supervise medical assistants. Perform physiotherapy. Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

EDUCATION

PARKER COLLEGE OF CHIROPRACTIC

Received Physiotherapy Certification in 1993 Received X-Ray Certification in 1989