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Beyond bottom line: The role of CFOs and the finance function in 2020

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Beyond bottom line: The role of CFOs and the

finance function in 2020

2 | PwC

In the era of technological innovation,

disruption is the new normal. The

disruption, however, isn’t limited to

ways of doing business or approaching

customers and markets. Functions and

jobs within organisations are being

disrupted too. Indeed, the role of the

finance function itself is being

reshaped.

Digitalisation in times of change

Technologies like AI, RPA and Cloud Computing are

redefining how a number of routine finance jobs have

been done in the past, driving efficiency and freeing up

more time for higher quality reporting and analysis. In

the future, the finance function will no longer just be the

gatekeeper but a strategic partner to the business

providing real time information and key market insights

to improve the quality of decision making.

Implementing a change of this magnitude is never easy.

Identifying the right solution is key as putting in place a

wrong solution can be extremely counterproductive.

Significant time and resources need to be invested

upfront to properly identify pain points, propose the right

solution, and ensure smooth implementation geared

towards the desired outcomes. Buy-in is needed from

the whole organisation and early stakeholder

management is critical.

Effective strategic finance through

data-driven insights

The finance function needs to move up the value chain

so that it can help shape, and reshape, the company’s

strategy. Traditionally, the finance function processes

data for transactions that has already taken place.

Being part of the company's strategy execution and

achieving operational efficiency is not good enough in

today's digital era.

CFOs need to move from reactive to being more

proactive. They need to digitise the work flow, alleviate

and upgrade the workforce to work on more value-

added areas. CFOs need to transform data into 'useful

information' in real time. Such information includes both

financial and non-financial information that is obtained

from internal and external sources.

The evolution of the CFO’s role in 2020

will be driven by four trends:

2

3

Over

60% of respondents see the potential in

data analytics, RPA, and AI in the

next 2 – 3 years for the treasury

function.

Bracing through FX risk

With the continued uncertainties, currency volatility will

remain high on both treasurers' and CFOs’ agendas.

With globalisation, currency risk management has

become both dynamic and complex. To manage

currency risk effectively, treasurers need to understand

changing supply chains, manufacturing locations and

customer power. Most often, inaccurate FX forecasting

is the root cause of FX gains and losses.

CFOs should provide treasurers the necessary support

to look at technology. Some treasuries have already

applied data analytics to FX forecasts and FX markets

and used robotic process automation to automate FX

execution and forecast consolidation. The next step for

more advanced treasuries is looking at layering

algorithmic trading into the execution and FX forecast

processes.

Managing growth in times of

uncertainty

Geopolitical risks, trade tensions, technological

developments, shifting demographic/customer

behaviours/preferences are presenting CFOs with

unprecedented challenges. At the same time, they still

need to strive for growth to create value for

shareholders.

In order to ensure profitability, CFOs need to

understand how the supply chains will be affected by

the changing geopolitical and trade environment. By

having a clear understanding, they will be able to work

with other departments to assess the impact on

profitability and revenue from the changes, and agree

on solutions to mitigate potential risks.

This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.

© 2019 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal

entity. Please see www.pwc.com/structure for further details.

Kennedy Liu

Partner, Head of Capital Markets

and Accounting Advisory Services

PwC China

T: +852 2289 1881

E: [email protected]

Digitalisation is transforming the CFO role.

Just making sure the numbers in the ledger

are balanced is no longer enough. CFOs

must equip themselves with the right tools

and integrate the use of technologies and

mine data to deliver growth.

To know more about our services and how we can help you, please contact us.

Anuj Puri

Partner

Accounting Advisory Services

PwC Hong Kong

T: +852 2289 2705

E: [email protected]

Ian Farrar

Corporate Treasury Leader

PwC China

T: +852 2289 2313

E: [email protected]

Jonathan Chen

Accounting Advisory Services Leader

PwC China

T: +86 (21) 2323 3791

E: [email protected]

Yvonne Kam

Partner

Accounting Advisory Services

PwC China

T: +86 (21) 2323 3267

E: [email protected]

Simon Cheng

Partner

Accounting Advisory Services

PwC Hong Kong

T: +852 2289 1522

E: [email protected]

About PwC’s Capital Markets and Accounting Advisory Services:

We are a team of highly experienced professionals who provide independent and objective advice on

acquisitions, capital raising, IPO, divestiture, restructuring, and complex accounting and financial

reporting issues, turning financial and regulatory challenges into opportunities.

Together with the help of trusted advisers to assist in

making sound and timely decisions on investments,

financing and operations, and managing regulatory and

financial risks, CFOs will be able to lead their company

into the digital future with confidence.