beyond stereotypes impact of cultures on interactions

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    Intercultural management

    Beyond stereotypes - Impact of cultures on interactions

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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)

    5. Culture is a filter

    6. Feedback

    http://www.photo-libre.fr/activite/40.jpg
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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)

    5. Culture is a filter

    6. Feedback

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    Cultural symbols

    Exercise

    Which thought iscrossing your mind

    seeing this pictures?

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    Cultural symbols (1-2)

    http://images.google.be/imgres?imgurl=http://camelsnose.files.wordpress.com/2007/01/arabic-script.jpg&imgrefurl=http://camelsnose.wordpress.com/2007/01/04/that-iraqi-flag-with-saddams-handwriting-how-long-do-you-think-thats-going-to-last/&h=600&w=600&sz=75&hl=nl&start=1&usg=__XCrmqKJszj_el7uue0i_Vn1jDXc=&tbnid=rue8Fo-AQ9vfqM:&tbnh=135&tbnw=135&prev=/images?q=arabic+script&gbv=2&hl=nl
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    Cultural symbols (1-3)

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    Cultural symbols (1-4)

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    Cultural symbols (1-5)

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    Cultural symbols (1-6)

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    Cultural symbols (1-7)

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    Cultural symbols (1-1)

    Material objects and

    structures

    http://www.mypainting.nl/Collectie/Gebouwen/CsiteEifeltoren.jpg
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    Cultural symbols (1-2)

    Language and writing(may the peace of God be

    with you)

    http://images.google.be/imgres?imgurl=http://camelsnose.files.wordpress.com/2007/01/arabic-script.jpg&imgrefurl=http://camelsnose.wordpress.com/2007/01/04/that-iraqi-flag-with-saddams-handwriting-how-long-do-you-think-thats-going-to-last/&h=600&w=600&sz=75&hl=nl&start=1&usg=__XCrmqKJszj_el7uue0i_Vn1jDXc=&tbnid=rue8Fo-AQ9vfqM:&tbnh=135&tbnw=135&prev=/images?q=arabic+script&gbv=2&hl=nl
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    Cultural symbols (1-3)

    Beliefs and values

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    Cultural symbols (1-4)

    Heroes and champions

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    Cultural symbols (1-5)

    Stories and myths

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    Cultural symbols (1-7)

    Signs of identity

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    Cultural symbols (1-8)

    Material objects and structures

    Language and writing

    Heroes and championsBeliefs and values

    Stories and myths

    Ceremonies, rites and ritualsSigns of identity

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    Cultural symbols

    Cultural symbols are the tangible and visual

    outings of culture

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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)

    5. Culture is a filter

    6. Feedback

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    Comment this picture

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    Activity: Pictionnary

    Where is this picture taken?Source: Ces images qui racontent le monde (2007)

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    T i 26th D b 2004 I d i

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    Tsunami 26th December 2004.Indonesia

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    Katrina cyclone New Orleans 3th September 2005

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    Katrina cyclone New Orleans 3th September 2005

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    Story: meet the local Masaai dancers

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    But when the tourists are gone

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    Cultural filter: we see faade, not reality

    We see the world through short cutsand cultural frameworks

    We see faade but not reality

    Western tourist Local African dancer

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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)5. Culture is a filter

    6. Feedback

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    US American stereotype for the fun

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    Real CNN screen

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    Activity: Stereo game

    Just write on a piece of paper the firstwords coming to your mind

    A ti it St

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    Activity: Stereo game

    maturemodest

    nervousobservantorganizedpatientpowerful

    proudquietreflectiverelaxedreligious

    responsivesearching

    extroverted

    friendly

    giving

    happy

    helpful

    idealistic

    independent

    ingeniousintelligent

    introverted

    kind

    knowledgeable

    logicalloving

    able

    accepting

    adaptable

    bold

    brave

    calm

    caring

    cheerfulclever

    complex

    confident

    dependable

    dignifiedenergetic

    self-assertive

    self-conscioussensible

    sentimental

    shy

    silly

    spontaneous

    sympathetic

    tense

    trustworthy

    warm

    wise

    witty

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    You can tell I am English

    www.lgpcards.com

    Wh t d thi k b t th B l i ?

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    What do you think about the Belgians?

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    What do you think about the French?

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    What do you think about the French?

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    I guess, theywould like toknow who we

    are

    Then, lets do as wedid with the Romans

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    The seven original stereotypes: How the Belgium see the French

    The French is arrogantThe French is chauvinistic

    The French is moaner

    The French is noisy

    The French is living in the pastThe French is own-centered

    The French is imperialistic

    Source: Joint paper by Le Soir (French speaking Belgium newspaper) and La Voix duNord (French regional newspaper from the North of France). 25/01/11.

    Original title: Franais et belges: si proches, si diffrents ? Les sept clichs capitaux

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    Advertising for a Czech

    school teaching French

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    What do you think about the Germans?

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    What do you think about the Spanish?

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    What do you think about the USAmericans?

    What do you think about the Hungarians?

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    What do you think about the Hungarians?

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    What do you think about the Japanese?

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    What do you think about the Chinese?

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    What do you think about the Indonesians?

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    What do you think about the Ethiopians?

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    What do you think about the Latvians?

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    Analysis framework: Circles

    100 French were asked aboutforeigners from EU membercountries.

    They have to give adjectives, asmany as they want.

    A l i f k Ci l

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    Analysis framework: Circles

    1,00 1,50

    0,10 0,50

    2,00 2,50

    3,00 3,50

    Number

    of words

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    Analysis framework: Circles

    Your knowledge (and stereotypes) isincreasing:

    When its your neighbors

    When there are long historical(cultural) relations

    When the country is large andexposed to international cover (asUSA, Japan, China for instance)

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    PositiveStereotype

    AdvertisingThe Economist

    16th-22nd February 2008

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    AdvertisingThe Economist

    NegativeStereotype

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    Italian technology, German maestria

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    Positive and negative stereotypes

    Stereotype: idea based upon banalthings

    Stereotypes can be positive ornegative

    Unfortunately, stereotypes are veryoften the first approach to culturaldifferences.

    Also, commercials focus onstereotypes as they have to deliver a

    message strongly and fast.Again, unfortunately, some firstexperiences can confirm stereotypes

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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)

    5. Culture is a filter

    6. Feedback

    Culture as a filter (1)

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    Culture as a filter (1)

    behavior behavior

    values

    believes

    norms

    values

    believes

    norms

    is consistent in his/her behaviour with his/her own values.

    is consistent in his/her behaviour with his/her own values.

    Culture as a filter (2)

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    Culture as a filter (2)

    behavior behavior

    values

    believes

    norms

    values

    believes

    norms

    Alpha analyses behaviour according to his/her values.There can appear cultural disturbance.

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    Culture as a filter (4)

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    Agenda

    1. Introduction

    2. Cultural symbols

    3. Pictionary

    4. Stereotypes (national)

    5. Culture is a filter

    6. Feedback

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    1.1 Why are you a member of a culture?[Make a ranking]

    A. I had chosen thisculture.

    B. I was born in a placewhere this culture is

    dominant.

    C. I live for a long time ina country where thisculture is dominant.

    D. I was educated in this

    culture.

    1 2 When we are doing tourism abroad we see

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    1.2. When we are doing tourism abroad, we see

    [Select two proposals]

    A. Reality

    B. A faade of the

    reality

    C. Outings of the

    culture

    D. Beliefs

    1.3. According to the STEREO game main conclusion, which attitude you

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    g g , y

    should have according to your stereotypes.

    [Select one proposal]

    A. Delete all your

    stereotypes

    B. Use your stereotypes as

    a analysis grid tounderstand cultural

    differences

    C. Be aware of your own

    stereotypesD. Change your

    stereotypes

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    1.5. My own culture [Select one proposal]

    A. Doesnt interfere in my

    understanding of intercultural

    situation

    B. Is a filter during intercultural

    situation and can bring me tomisunderstanding

    C. Is a filter and is a sure tool to

    understand an intercultural

    situationD. Is of no use for international

    business activities

    1 1 Why are you a member of a culture?[Make a ranking]

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    1.1 Why are you a member of a culture?[Make a ranking]

    Answer

    D. I was educated in thisculture.C. I live for a long time in acountry where this cultureis dominant.

    B. I was born in a placewhere this culture isdominant.

    A. I had chosen this

    culture.

    1 2 When we are doing tourism abroad we see

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    1.2. When we are doing tourism abroad, we see

    [Select two proposals] - Answer

    B. A faade of the

    reality

    C. Outings of the

    culture

    1.3. According to the STEREO game main conclusion, which attitude you

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    should have according to your stereotypes.

    [Select one proposal]

    C. Be aware of your own

    stereotypes

    1 4 How to receive information from media properly?

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    1.4. How to receive information from media properly?

    (select one) - Answer

    C. By selecting several

    sources and by checking

    the medium itself

    1 5 My own culture [Select one proposal]

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    1.5. My own culture [Select one proposal]

    Answer

    B. Is a filter during intercultural

    situation and can bring me to

    misunderstanding

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    Intercultural management

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    g