beyond the four walls: training technology

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Beyond the Four Walls: Training Technology. Andy Klee, JDEtips Sarah Mills, City of Olathe, KS Penny Allen, JDEtips. Training is changing rapidly. New technologies Fast pace High expectations Generational differences More risk. Before we plunge in…. - PowerPoint PPT Presentation

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Beyond the Four Walls: Training TechnologyAndy Klee, JDEtipsSarah Mills, City of Olathe, KSPenny Allen, JDEtipsQuestDirect.orgTraining is changing rapidlyNew technologies

Fast pace

High expectations

Generational differences

More risk

QuestDirect.orgBefore we plunge inGreat teachers make the difference!

Training technology is a means to the end. Lets keep the focus on the learner.QuestDirect.orgTraining technology is a means to the end. Lets keep the focus on the learner.

3What well cover todayMassive Open Online Courses (MOOCs)

Learning Management Systems (LMSs)

Virtual Instructor-Led Training (VILT)

Mobile Learning (mLearning)

Electronic Performance Support Systems (EPSS)

Screen Capture Video Software

QuestDirect.orgMOOCsMassive Open Online Courses

Began in 2011 with Stanfords Sebastian Thrun offering Intro to AI. Enrollment grew to 160,000.

Four main providers: Coursera, edX, Udacity, FutureLearn.

The best way to understand MOOCs? Sign up for a class!

QuestDirect.orgMy First MOOCIntroduction to Mathematical Thinking

Lectures (videos), inline quizzes, homework assignments, final exam

Interaction with Professor, Teaching Assistants, other students

Sample Video

QuestDirect.orgSample VideoLecture 2 Truth TablesStart at 5:18, right at the first yellow hash mark, run until quiz questionhttps://class.coursera.org/maththink-003/lecture/3

6MOOC trendsGranting college credit for courses via proctored exams

Various levels of certificates including Honor Code and ID Verification Entire college degrees delivered in MOOC format Georgia Tech / Udacity program for an MS in Computer Science($6,600 tuition, compared with $44,000 on campus) International expansionparticularly into China.

Completion rates: currently 10%, in the future ???

QuestDirect.orgGeorgia Tech hopes to have 10,000 students enrolledWill hire an additional teacher for every 60 students

The Massachusetts Institute of Technology, along with its MOOC partner edX, is starting a course sequence called the XSeries, For up to $700, students will be able to take a test and earn a "verified certificate" in subjects like computer science and supply-chain management.

7Implications for ERP TrainingMax impact / min Teaching time

On demand learning

Short form videos

Social learning component

Badging

QuestDirect.orgLMS: Learning Management SystemStudents/Facilities/Equipment/Courses/Schedules

Tracks enrollments/course progress/completions/certifications

Delivers SCORM compatible content

Typically owned by the HR Department

May have content development capabilities

QuestDirect.orgLMS Selection Process

Ask for a structured demoone that handles your specific test cases.

Requirements fall into three categories: functional, technical, and cost.

Functional--what the system must be able to do from a learning management perspective.

Technical--how the system must fit into the broader IT enterprise infrastructure.

Cost--how the system matches up with your organizations budget considerations, constraints, and expectations.

Good blog on evaluating LMS solutions.Field Guide to LMS selectionQuestDirect.orgAnd heres why. Say you are creating a recurring class that meets in different locations with different instructors. In one system this may require 10 separate screens that you may have to populate with information. In another system this may only require 3 screens. In one system there may not be the ability to easily remove one course from a curriculum without requiring users to take the entire curriculum over again while in another this versioning is seamless and in another it may be seamless but require an overnight update versus instant availability.10LMS FeaturesPublication of course descriptions, learning paths, and calendars.Creation of class rosters and waiting listsAutomatic enrollment and reminders for mandatory courseseLearning creation toolset (LCMS functionality) + compatible with 3rd Party courseware (SCORM compatible)Document management for course contentManager approval of content and course registrationsVirtual participation by the instructor and students, including chat & whiteboardingInteraction through instant messaging, email, and discussion forumsQuiz, exam, and certification creation, scoring, and trackingStudent course evaluation Integration with HR system for tracking performanceReporting and Analytics

QuestDirect.orgLMS Evaluation ChecklistFeatures Usability Browser and Mobile Device AccessSocial Component (Forums)Market Strength (Corporate/Education)Content Creation / Standards (SCORM, etc.)License ModelHostingIntegration with HR and other Enterprise systemsPriceTechnology (Language / Source / Platform)SecuritySupport

Sample RFPQuestDirect.orgFACTORFee TypeFree: good for technicians or companies with internal tech staff who can take care of implementation and administration of the software. Commercial: As a rule, the price for the software includes technical support which makes the software easy to implement and use for non-technicians and non-tech companies.Source CodeIn open source software all the files which make up the system are free for modifying, which allows customizing the system in any way necessary. License ModelLicense can be limited by number of users, number of concurrent users, time limit, or number of courses. Open source has no limits.Installation TypeHosted (Software as a Service) meaning the LMS resides on the vendors server. Own means you install the application on your own. More control if you own it, more support if it is hosted.Business OrientationeCommerce those aimed at selling subscriptions to access content. Educational no eCommerce features, more teacher/student focus. Corporate Training-focus on evaluation of employee skills and competencies. Government depend on agency focus.Standards ComplianceIf the LMS is SCORM/AICC/IMS/ other standards compliant, you can use the standard packages (SCORM/AICC/other) inside the LMS instead of (or together with) creating native LMS course content.Content CreationSome LMSs provide special internal tools for creating native course content based on your learning materials. Other LMSs don't have integrated tools for course content creation, but vendors provide such tools as separate products compliant with their LMS.Programming LanguageThough not evident, programming language the LMS is written in is one of the important criteria which you should pay your attention to when selecting the suitable LMS. You will probably need a specific language depending on many factors, e.g. what language your server can handle, what language your team is most proficient in, or (if you outsource technical work) what language is more popular and what language programming costs less.PlatformSome LMSs require certain platforms to be installed on. This LMS-platform integration gives you a possibility to use your platform capabilities together with the LMS functionality to enhance your eLearning process.Integration PossibilitiesOpen Source code provides integration possibilities limited only by your team or outsourced support personnel skills. Other LMS solutions provide various API (application programming interface) or bridges (plugins) to communicate with other of your progrsm.Data SecurityYou will want to be sure any proprietary course material is secure within the LMS, as well as your student informationAdministration UsabilityEase of adding, modifying courses, grading students, and reporting progress is as important as your students usabilityStudent UsabilityPresentation of the content, ease of navigation, progress reporting and student interaction with teachers are all important criteria.SupportNearly no software support is usually provided with the open source LMS. Commercial LMS normally includes technical support. Outside support personnel availability should also be taken into consideration for installation and other technical issues.Robustness of FeaturesForums, messaging, chats, blogs, news, notes, import/export, grading individual features your own company may want these vary greatly LMS-to-LMS

12Live Demo of Moodle at a JDE ClientQuestDirect.orgFACTORFee TypeFree: good for technicians or companies with internal tech staff who can take care of implementation and administration of the software. Commercial: As a rule, the price for the software includes technical support which makes the software easy to implement and use for non-technicians and non-tech companies.Source CodeIn open source software all the files which make up the system are free for modifying, which allows customizing the system in any way necessary. License ModelLicense can be limited by number of users, number of concurrent users, time limit, or number of courses. Open source has no limits.Installation TypeHosted (Software as a Service) meaning the LMS resides on the vendors server. Own means you install the application on your own. More control if you own it, more support if it is hosted.Business OrientationeCommerce those aimed at selling subscriptions to access content. Educational no eCommerce features, more teacher/student focus. Corporate Training-focus on evaluation of employee skills and competencies. Government depend on agency focus.Standards ComplianceIf the LMS is SCORM/AICC/IMS/ other standards compliant, you can use the standard packages (SCORM/AICC/other) inside the LMS instead of (or together with) creating native LMS course content.Content CreationSome LMSs provide special interna