beyond the ink smudge to digital relevancy : social media for newspapers, the media, small business,...

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Beyond the Ink Smudge to Digital Relevancy Your Social Guide Toby Bloomberg @tobydiva www.divamarketingblog.com @tobydiva

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Always in motion is the future”– Yoda As both digital and legacy (local) news competition continues its battle for audience and advertisers every resource and strategy must be held accountable in order to move the business forward. Social media is no longer a “feel good” tactic. It must produce results. What those results might be and how social media can be used to achieve them is what this session focused on. This presentation, for Inland 2014 Inland Press Mobile and Social Solutions Conference, deconstructs social media in terms of newspaper brand, journalists and advertisers. There are resource worksheets included to help guide you through the process of reconstructing or contstructing your social media plan. Best of luck!

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Page 1: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Beyond the Ink Smudge to Digital Relevancy

Your Social Guide Toby Bloomberg @tobydiva www.divamarketingblog.com

@tobydiva

Page 2: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Mr

Our Game Plan

Deconstruct

Brand, Journalists &

Advertising

The Share

Construct

What’s Up Next

Mr. Deed Goes To Washington, Babe Bennett reporter

Page 3: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

“Don't be a sitcom kid be a real kid.” Bill Cosby

Page 4: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Deconstruct

Stand Alone

Page 5: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

??

What does social

media mean

at your newspaper?

Daily Telegraph News Room Editors

Publisher

Consumer Insights

Circulation

Advertising

IT

Product

Journalists

???????

Page 6: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Integrate

Stand Together

Page 7: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Media Websites 4

What is different?

Page 8: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

How Are You Unique?

Page 9: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Risk

Agile

Page 10: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands
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Quote s

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Page 14: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Legacy Strengths -

Beyond the “Channel”

Community integration

Community involvement

Page 15: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Confidential Chat - 1884

Page 16: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Educate Emotional Connection Entertain

Now I Care Content

https://www.facebook.com/jfcs.atlanta

Page 17: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Legacy Strengths -

Beyond The “Channel”

Depth and variety of content

Community integration

Community involvement

Local credibility

Entertainment

Depth of coverage/reporting

Page 18: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

What does digital

relevancy

mean to your

community?

NYT Innovation Report

Page 19: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

New York Times Innovation Report

Page 20: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands
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Your Community

Strengths/ Values Newspapers

Your NP

Page 22: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Advertising

Journalists

Brand

Page 23: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

When the history of online journalism is written, it will be hard to ignore the biggest mistake made by news organizations and media companies: thinking of the World Wide Web as primarily a one-way broadcasting or publishing medium. Richard Gordon, Medill School of Journalism Northwestern

Page 24: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

What

If Social Media Is Not …

The Front Page

Home Page

Then What IS Social Media?

Or

Page 25: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Bra

nd

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Twitter + Facebook Integration

Page 27: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Leads To …

Page 28: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Often Forgotten … Easy To Do

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Drives traffic to website

video blog

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Northampton Chron @ChronandEcho Morning all, seems all quiet overnight and nothing major on the roads...so far. Headlines to follow

Not all tweets have to

be breaking news

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Credibility For:

Brand + Journalists + Employees

Advertisers New Hires Partners

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Jou

rnal

ists

Page 33: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

3 Aspects of Personal Branding

Your values, goals &

story

Ethics & credibility

Your reputation

& perceptions

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Content - Both Personal & Brand

http://on.fb.me/1out8IE

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wsvn.com

FaceHat Tip - Courtesy WSVN

Engagement

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Hat Tip - Courtesy WSVN

Engagement

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https://www.youtube.com/watch?v=NtM0JA-ZeKg

Diva Marketing Post 7 Tips To Rockin’ Facebook Engagement A La Frank Somerville

http://bit.ly/1vDkWtN

Page 38: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Content – Inspired from Passion

http://evelinabarry.blogspot.com/2013/07/love-photography.html

Page 39: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

https://twitter.com/JSonnheim

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To build digital community

through social sharing

Construct

now I care

tweets and posts

Create personal brands that align with corporate

values

Maintain authenticity and

journalistic credibility

The Point of Posting

Page 41: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

http://smallbiztrends.com/

Hashtags: Yours, Mine & Ours

Hash tags can increase engagement almost 100% (2x) for journalists and 50% (1.5x) for news organizations. ~ Twitter

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1. Tweet your beat 2. Share some personal 3. Include urls, photos, video 4. @ cite your sources 5. Create lists 6. Thank your community for retweets, mentions 7. Behind the scenes 8. Live tweet breaking news 9. Participate in tweet chats 10. More is less .. 120 characters 11. @ each other 12. Talk with your community!

Grow Your Twitter Community – Journalists

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Accuracy 1st … never sacrifice for speed e.g. breaking news posts

Verification of sources including digital

Credit: Quote marks, via @, thanks to @ HT @ (Hat Tip)

Only Facts? Can Opinions Be Included? Indicate if your opinion or an ‘editorial post’

Page 44: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Be careful regarding perceived (digital) bias. Q: Will who you follow impact your reputation? Errors: take responsibility, correct. apologize Inside Out Golden Rule: Do unto others as they would like not as you would want.

News organizations that tweet 20% fewer URLs and 100 more @mentions grow followers 17% more than expected. ~ Twitter

Page 45: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

“Your followers don't need you as much as you think. They can easily move on to another individual or change sources if they sense that you aren't who they think you are.” Professor (of media) Dennis Blader, University of New Haven

Page 46: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Ad

vert

isin

g

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Promotion

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through paid & organic to grow social audience

Facebook Drives Reach

Page 49: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Take Aways

Know your goals

Know your website CPMs

Test types of content

Test targets

Communication among Sales, Social & Marketing

Hat Tip to T.J. McLarty, Austin Statesman

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Share

https://www.flickr.com/photos/paguma/7407230772/

Page 52: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Engage

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Bring valuable and entertaining content to others Define ourselves to others Grow and nurture our relationships Self-fulfillment

Tell about causes or brands

WHY People Share

NYT Research http://nytmarketing.whsites.net/mediakit/pos

Page 54: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Social Sharing Influencers

Motivation to connect with with their networks. You and the brand are 2nd. Trust is the cost of entree Keep it simple and it will get share and won't get muddled

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What’s on the Horizon?

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New Fronts Conde Nast - Digital Video Network

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80M Users

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The Social Disappearing Act

The Social Disappearing Act

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#amaatsocial

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Your Community

Strengths/ Values Newspapers

Your NP

Page 65: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Questions Your Responses

What is success for your

newspaper? For you?

What is your area/your beat of

expertise?

Who is your audience/s?

Who will you follow/friend?

What social networks will best

drive results?

Where will you dedicate your to

color outside the line time?

How will you actively

participate with your

community?

How often will you post and

when?

What type of content will you

focus on media posts, topic

curation, your creation?

Getting Started: Journalists

Page 66: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands
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Your Next Steps

How Will You Reconstruct?

Page 69: Beyond The Ink Smudge To Digital Relevancy : Social Media For Newspapers, the Media, Small Business, Brands

Continue the Conversation

Toby Bloomberg @tobydiva Www.divamarketingblog.com