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    IT INDUSTRY

    Keerthi (305)Nithilesh (310)

    Debashree (312)

    Shane(314)

    Giridhar (315)Hareesh reddy (319)

    Ekambar(320)

    Surya Theja (331)

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    INTRODUCTION

    Today the software industry has become the backbone of companies around

    the world.

    IT industry not only providing employment, but it is well as creating an

    opportunity for innovation.

    India is now the leading country in providing IT Enabled Services in the

    world.

    65% of the global market in offshore IT and 46% of the ITES market.

    Information technology is the use of computers and software to manage

    information.

    In some companies, this is referred to as Management Information Services

    (or MIS) or simply as Information Services (or IS).

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    CORE BUSINESSACTIVITIES

    IT services

    Enterprise solutions

    Consulting

    Business process outsourcing

    Business intelligence and performance management

    Engineering and industrial services

    IT and business solutions for SMEs

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    IT INDUSTRY IN INDIA

    The industry was begun by Bombay-based conglomerates which

    entered the business by supplying global IT firms located overseas

    with programmers.

    India's IT Services industry was born in Mumbai in 1967 with the

    establishment of Tata Group in partnership with Burroughs.

    The Indian Information Technology industry accounts for a 5.19% of

    the country's GDP and export earnings as of 2009, while providing

    employment to a significant number of its tertiary sector workforce.

    More than 2.5 million people are employed in the sector either directly

    or indirectly, making it one of the biggest job creators in India and a

    mainstay of the national economy

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    India's outsourcing industry is expected to increase to US$225

    billion by 2020.

    The most prominent IT hub is Bangalore.

    The other emerging destinations are Chennai, Hyderabad,

    Coimbatore, Kolkata, Kochi, Pu.ne, Mumbai, Ahmadabad.

    NCR

    India's growing stature in the Information Age enabled it to

    form close ties with both the United States of America and

    the European Union.

    Today, Bangalore is known as the Silicon Valley of India and

    contributes 33% of Indian IT Exports.

    http://en.wikipedia.org/wiki/Silicon_Valley_of_Indiahttp://en.wikipedia.org/wiki/Silicon_Valley_of_India
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    CURRENTPOSITIONOF IT SECTORIN INDIA

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    TECHNOLOGY USED

    Programming Languages : JAVA , C++

    Data base management : DBMS , RDBMS ,

    ORACLE , SAP

    Operating systems : Windows, Linux, Solaris

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    India's IT industry (USD bn)[16]Particulars FY 2004 FY 2005 FY 2006 FY 2007 FY 2008

    IT Services 10.4 13.5 17.8 23.5 31.0

    Exports 7.3 10.0 13.13 18.0 23.1

    - Domestic 3.1 3.5 4.5 5.5 7.9

    ITES-BPO 3.4 5.2 7.2 9.5 12.5

    - Exports 3.1 4.6 6.3 8.4 10.9

    - Domestic 0.3 0.6 0.9 1.1 1.6

    Engineering

    services, R&D

    and Software

    products

    2.9 3.9 5.3 6.5 8.6

    - Exports 2.5 3.1 4.0 4.9 6.4

    - Domestic 0.4 0.7 1.3 1.6 2.4

    Hardware 5.0 5.9 7.0 8.5 12.0

    - Exports 0.5 0.5 0.6 0.5 0.5

    - Domestic 4.4 5.1 6.5 8.0 11.5

    Total IT

    industry

    (includinghardware)

    21.6 28.4 37.4 48.0 64.

    http://en.wikipedia.org/wiki/Information_technology_in_Indiahttp://en.wikipedia.org/wiki/Information_technology_in_India
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    TOP 5 COMPANIES

    IBM

    ACCENTURE

    ORACLE

    POLARIS

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    IBM

    International Business Machines nicknamed Big Blue

    Founder - Thomas J. Watson

    Headquarters in Armonk, New York, United States

    IBM manufactures and sells computer hardware and software, and

    offers infrastructure services, hosting services, and consulting services in

    areas ranging from mainframe computers to nanotechnology.

    CEO - Samuel J Palmisano

    Has 388,000 employees

    Holds more patents than any other U.S. based technology company

    Has eight research laboratories worldwide

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    Revenue - US$ 99.870 billion

    Operating income - US$ 19.273 billion

    Net income - US$ 14.833 billion

    IBM was among the first corporations to provide group life insurance(1934), survivor benefits (1935) and paid vacations (1937).

    In 1932 IBM created an Education Department to oversee training for

    employees, which oversaw the completion of the IBM Schoolhouse at

    Endicott in 1933.

    http://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/United_States_dollar
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    SWOT ANALYSIS

    Strengths The Advanced business action management and innovative culture of IBM is one of its

    strengths.

    The successful strategic outsourcing, mergers and acquisitions of IBM are its strengths.

    High economical consummation centre and flexible marketing management of the company is

    the reason for its success.

    The creative service that International Business Machines provides is its strength. It is handling

    almost 95% of business tasks of top 1000 companies all over the world. The company have some of the worlds fastest important frame and many subverted

    technologies like: speech recognition software, chromatic gene, supercomputers etc. Through

    such extraordinary and innovative technologies IBM is able to wage some of the prizewinning

    back hand facilities.

    The most recent merge of IBM is with the Lenovo; Lenovo is providing the outer element

    profession and IBM providing all of its latest chip technology can result in greater success ofthe company.

    Today, IBM has entered a wide range of fields including Business continuity, snap services,

    End user services, integrated subject services, IT strategy and architecture services etc. The

    good will of the company along with its huge base of loyal customers is one of its greatest

    strengths.

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    Weaknesses At International Business Machines there are high costs involved in the value chain and also the

    company is dealing with some acquisition issues.

    Since, IBM spends quite a lot on its research and development where as the implementation of

    new processes is a little difficult. This is also because there are very few suppliers in the value

    chain o IBM and it can act as a loophole.

    IBM has a good position in the market but needs to change its strategies with the change in

    market. This also causes the cost to the company to be greater as compared to other software

    and hardware dealers.Opportunities The rising demand for wireless and internet services provides the company new opportunities

    to explore.

    There are many possible acquisitions and merger opportunities that the company can seize andincrease its market share greatly.

    By making its distribution channels stronger and increasing its retail outlets and suppliers

    canresult in more profits for the company.

    The rising energy prices and cost makes running and operations of the business difficult. IBM

    has addressed by making its strategy related to environment. With its green strategy it is able to

    save up to forty percent of energy costs.

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    THREATS

    There are many competitors like HP, Dell, Accenture and Microsoft etc

    that have captured large segments of the market.

    The market has perfect competition state and switching cost is low for

    the customers.

    At IBM, there is a constant high threat of new substitutes as well asservice switching.

    The technology market is very flexible, entry is easy and even

    small companies like Compaq can reduce the market share of IBM

    greatly.

    The global recession is a large threat for IBM. The company prices are

    higher as compared to other service providers in the same industry

    therefore; the IBM needs to take effective cost reduction strategies to

    deal with the unstable market conditions.

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    MISSION

    At IBM, we strive to lead in the invention, development and manufacture

    of the industry's most advanced information technologies, including

    computer systems, software, storage systems and microelectronics.

    We translate these advanced technologies into value for our customers

    through our professional solutions, services and consulting businesses

    worldwide.

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    TOP 5 COMPANIESIN INDIA

    Tcs

    Wipro

    Infosys

    HCL Tech Mahindra

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    TCS Established in 1968

    Headquarters - Mumbai, India.

    First IT Company to cross US$ 3 Billion mark in revenues

    Over 83,500 employees from 60 nationalities

    Major Business areas: BFSI, Insurance, Telecom, Transportation,

    Healthcare etc.

    It first started as the Tata Computer Center

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    SERVICESOFFEREDBYTCS

    IT services

    IT infrastructure services

    Enterprise solutions

    Consulting

    Business process outsourcing

    Business intelligence and performancemanagement

    Engineering and industrial services IT and business solutions for SMEs

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    MARKET PENETRATION STRATEGY:

    Current Markets: USA and Europe

    Current Products: BPO, KPO, consultancy services

    (in BFSI, manufacturing and retail) and softwareproducts (financial products).

    Recommendations: As most large clients in US and

    Europe are cutting costs, TCS needs to be moreaggressive on cost and quality front.

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    MARKET DEVELOPMENT STRATEGY:

    New/Emerging Markets: India, Middle-east andAustralia

    Current Products: BPO, KPO, consultancyservices (in BFSI, manufacturing and retail) andsoftware products (financial products).

    Recommendation: Since these are fastdeveloping IT market, TCS needs a paradigmshift in focus from US and EU markets to thesemarkets.

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    PRODUCT DEVELOPMENT STRATEGY

    Current Market:USA and Europe

    New Product: Consultancy and package

    implementation services in relatively growingsectors esp. life sciences & healthcare, aviationsector, and KPO services.

    Recommendation: Concentrate on buildingexpertise in these domains by strategic

    acquisitions.

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    BCGMATRIX

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    Strength

    Extensive global reach

    Strong financialperformance Employee management

    OpportunitiesFocus on SMB segment Growth in worldwide IT services Focus on high end business andIT consulting Expanding operations incountries like China

    ThreatsIncreasing employee costsIntense competition from foreign firms like

    Accenture, IBM etc.Consolidation in the end markets

    Rupee appreciationIncreased competition from low-wagecountries like China, Indonesia etc.

    Weaknesses

    Significant exposure to

    financial services market

    Lack of scale in consulting

    operations

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    FINANCIALPERFORMANCE

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    SUGGESTIONS

    Expect to see the landscape continue to consolidate. Clients will seek

    to cut costs and focus on fewer provider relationships as the economy

    worsens. TCS should take this opportunity to improve your market

    positioning. Ensure marketing articulates your value proposition to all

    stakeholders concerned. In a recession, marketing can work as a

    differentiator.

    TCS need to create specific value propositions aimed directly at the

    relevant stakeholdersand in the new tech ecosystem, these relevant

    stakeholders must include business executives, not just IT personnel

    Dont be influenced solely by short-term shareholder pressure.

    changes in industry dynamics that will emerge

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    TCS must provide diverse services to refrain from being over-

    dependent

    Provide more high-end services in value chain

    There is a move required from ADM (Application Development and

    maintenance) to value added services, BPO to Consulting and

    Package Implementation, etc.

    TCS should shift focus from Low cost advantage to high quality

    services commanding a premium being the pioneer in the industry

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