bharat sanchar nigam limited (a govt. of india...

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BHARAT SANCHAR NIGAM LIMITED (A GOVT. OF INDIA ENTERPRISE)

(MMT SECTION)

TENDER NO AND DATE : CA/NFS/UNMS/T-623/2018 Dated 10.05.2018

DUE DATE OF RECEIPT : 14.06.2018 TIME UPTO 1130 HOURS

DATE OF OPENING : 14.06.2018 TIME AT 1200 HOURS

VENUE OF TENDER OPENING : MMT Section, 2nd Floor, Bharat Sanchar Bhawan,

Janpath, New Delhi- 110001 1. On behalf of CHAIRMAN & MANAGING DIRECTOR, BHARAT SANCHAR NIGAM

LIMITED Corporate Office, New Delhi sealed Tenders are invited for ‘PLANNING,

DESIGN, DEVELOPMENT, SUPPLY, COMMISSIONING, IMPLEMENTATION,

TESTING AND MAINTENANCE OF NGOSS BASED UNIFIED NETWORK

MANAGEMENT SYSTEM (UNMS), NETWORK OPERATION CENTERS (NOCs),

SECURITY OPERATION CENTERS (SOCs), DATA CENTERS (DCs) AND TRAINING

INFRASTRUCTURE AND TO PROVIDE PROFESSIONAL SERVICES FOR UNIFIED

NETWORK MANAGEMENT, MANAGED MAINTENANCE AND TRAINING ON

COUNTRYWIDE ARMED FORCES NGN ON TURNKEY BASIS’.

2. Overview of Tender

2.1 Project Planning, Design, Development, Supply, Implementation,

Commissioning, Testing and Maintenance of Next Generation Operations

System and Software (NGOSS) based Unified Network Management Layer

consisting of an OSS/BSS solution for Managing, Supporting and Operating the

Countrywide Armed Forces Next Generation Network (NGN).

2.2 Project Planning, Design, Engineering, Delivery, Installation and Maintenance of

hardware and software for Eight Network Centers consisting of Eight Network

Operations Centers (NOCs - One National NOC, One Disaster Recovery (DR)

NOC and Six Regional NOCs), Eight Security Operations Centers (SOCs - One

National SOC, One DR SOC and Six Regional SOCs) and build of ANSI/TIA-

942 Tier III certified Eight Data Centers (DCs - One National DC, One DR DC

and Six Regional DCs) and Eight Near-line Data Centers (NLDCs - One

National NLDC and One DR NLDC and Six Regional Near Line Data Centers).

2.3 Project Planning, Design, Development, Engineering, Delivery, Installation and

Commissioning of hardware and software for Enterprise wide Data Center

Virtualization and Private Infrastructure as a Service (IaaS) Cloud Solution,

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Security Incident and Event Management Solution, Network Access Control

System, Identity and Access Management Solution etc.

2.4 Planning, Design, Supply, Implementation and Maintenance of Non-IT Active

Infrastructure Systems consisting of Transformers, HT/LT Panels, Diesel

Generators, UPS, Power Distribution Units, Environment Control Systems,

Building Management Systems, Fire Detection, Extinguishing and Suppression

Systems, Access Control Systems, CCTV Surveillance Systems etc. at all the

National, DR and Regional Network Centers, National & DR Near Line Data

Centers, Advance and Basic Training Centres being implemented as part of this

project for the Indian Army.

2.5 Provide Professional Services for Unified Network Management, Network Audit,

Network Optimization and Documentation of the fully integrated Countrywide

Armed Forces Next Generation Network (NGN) on Project Life Cycle Basis.

2.6 Provide Professional Services for Project Management during implementation

stage.

2.7 Provide Managed Maintenance Services for multiple warranty and AMC

contracts existing for all the layers of Countrywide Armed Forces Next

Generation Network (NGN) to ensure high quality service assurance. It shall

include scope for stringent SLA monitoring, service impact analysis and root

cause analysis etc. between various layers of the Countrywide Armed Forces

Next Generation Network (NGN).

2.8 Provide and deploy competent and experienced Operations Support Staff for

Tier 1, 2 & 3 tasks at NOCs and SOCs on 24x7 basis for the warranty period.

2.9 Provide and deploy competent Resident Engineer Staff for Tier 4 at all NOCs,

all SOCs, all DCs etc. on 24x7 basis on Project Life Cycle Basis.

2.10 Provide Professional Services for Data Centre migration of existing hardware,

software and applications from Purchaser’s existing Data Center(s) to the new

Data Centers being established as part of this tender. Details of Data Centre

migration can be given to the bidders separately as and when asked for

i.e. at the time of pre-bid. If the bidder so feels, a site visit may also be co-

opted during this stage.

2.11 Establish Eleven Test & Training Facilities (one Test & Training lab co-located

with each of the eight Network Centre facility and three separate Training

Centers at existing Training Schools of the Indian Army. These facilities will be

exclusively used by Indian Army for conduct of training, staging & deployment

and validation culminating into production environment, validation checks, and

network simulations etc during the full Project Life Cycle after successful

implementation of network by BSNL.

2.12 Design, Plan and Conduct of Training for Defence Personnel at various levels

(Post Graduate / Graduate level and Diploma level) on Network Management,

Operations, Maintenance & Troubleshooting tasks of the OSS/BSS, NOC, SOC,

Data Centers operations.

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3. Scope of Work. From the point of view of implementation of the UNMS layer and other

associated components, the scope of work has been divided into following two parts:-

3.1 Part 1 (NOT in the scope of this tender). Part 1 pertains to the complete civil

works for construction of Eight Network Center buildings (Consisting of Data

Center, NOC, SOC, Test and Training Labs, Office and Work Station areas,

etc), National and DR Near Line Data Centre buildings and Three Training

Centre buildings. This is being executed by the Purchaser separately and is

NOT in the scope of this tender. The said buildings are being built as per

ANSI/TIA-942 Standards for housing Tier III Data Centers. However, the

bidder, on award of the contract, will be responsible to interact with the

purchaser to evaluate and coordinate all issues pertaining to civil and

electrical works that need to be considered for execution of the tender.

3.2 Part 2. (Scope of this tender) Part 2 pertains to the supply, installation,

procurement of all IT and Non-IT infrastructure/components comprising the

UNMS layer as described below:-

3.2.1 Professional Services

3.2.2 IT Infrastructure

3.2.3 Non IT infrastructure

4. Purchase of Tender Document. Tender document can be obtained offline in form of CD

from 15.05.2018 from the Office of AGM(MMY), 2nd Floor, BSB, BSNL Corporate Office,

Janpath, New Delhi-1110001 on submitting the following:

4.1 Tender fee for an amount of Rs. 10,000/- (Ten Thousand only) plus 18% GST

through DD/ Banker’s cheque drawn from any Nationalized/ Scheduled Bank in

favour of AO (Cash), BSNL, C.O. New Delhi and payable at New Delhi.

4.2 Duly signed NDA as per the prescribed format given at Áppendix ‘D’ on a non-

judicial stamp paper of Rs 100/-.

4.3 Self Declaration (on bidder/company letter head) by the authorized signatory

stating that “no addition / deletion / corrections have been made in the

downloaded NDA document being submitted and it is identical to the NDA

document vide Tender No. CA/NFS/UNMS/T-623/2018 Dated 10.05.2018

appearing on the BSNL website”.

5. Availability of Tender Document on e-Tender Portal.

5.1 The tender document shall be available on e-Tender portal after settlement of

pre-bid queries for submitting bids online.

5.2 The Tender document shall not be available for download on its submission/

closing date.

6. Bidding Process.

6.1 In response to this tender, the Bidders are required to bid as System Integrators

for the project for turnkey delivery of all the requirements given in this tender.

The Bidder/System Integrator will be responsible for Integration,

Commissioning, Training and Maintenance of this Project on an End to

End basis. The terms "Bidder" and "System Integrator (SI)" have been

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interchangeably used in this tender, and mean the same.

6.2 Bidding will be done as defined above. Broad scope of work is as under: -

6.2.1 IT Infrastructure

6.2.1.1 NGOSS based OSS/BSS solution.

6.2.1.2 Servers, Storage, Security and Networking systems for

Data Centers including Management, Operations and

Security solution for Data Centers.

6.2.1.3 Data Center Virtualisation and Private Infrastructure-as-a-

Service (IaaS) Cloud Solution including migration of

existing hardware, software applications from Purchaser’s

existing Data Center(s) to the new Data Centers being

established as part of this tender. Details can be worked

out with bidders separately at a later stage i.e at the

time of pre-bid. If the bidder so feels, a site visit may

also be co-opted during this stage. In case some

hardware/software is not compatible, the same can be

hosted independently in the new Data Centre

environment.

6.2.1.4 Establishment of SOC including Security Incident and

Event Management (SIEM) solution for the complete

network and Data Centres, Vulnerability Assessment

Solution for all Data Centers, Global Threat Intelligence

Feeds for all Data Centers and Network Access Control

(NAC) solution for the complete network etc.

6.2.1.5 Thin Client Solutions, Campus Networking, Miscellaneous

IT Hardware, Training & Office equipment, and all

associated hardware, software, accessories, cabling, etc

required for delivery of turnkey solution as defined in

Section III of the tender document.

6.2.1.6 Integration of all components as a turnkey solution.

6.2.2 Non IT Infrastructure

6.2.2.1 Complete Data Centre design and build.

6.2.2.2 DG Sets

6.2.2.3 UPS for Data Centre and Network Centre facility use.

6.2.2.4 Precision cooling solution for Data Centres and other

critical areas in Network Centers and Near Line Data

Centers.

6.2.2.5 Comfort cooling solution for non critical areas of Network

Centers and Near line data centers.

6.2.2.6 Power Distribution Systems comprising Transformers,

Ring Main Unit, HT/LT panels, Bus Bar Trunking etc for

Network Centers, Near Line Data Centers and Training

Centers.

6.2.2.7 Fire Detection, Extinguishing & Suppression Systems at

all Network Centers and Near line Data Centers, and

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Access Control Systems, Video Surveillance Systems and

Physical Security at all Network Centers, Near line Data

Centers and Training Centers.

6.2.2.8 IBMS at all Network Centers and Near Line Data Centers

as well as Data Center Infrastructure Management

Solution.

6.2.2.9 Technical Furniture for All NOCs, SOCs etc.

6.2.2.10 Display Systems for all NOCs, SOCs, IBMS Rooms, DC

Operations Rooms and Training Centers.

6.2.2.11 Other Miscellaneous Systems like Rodent Repellant

Systems, Water Leak Detection Systems etc at all

Network Centers and Data Centers and Public Address

Systems at all Network Centers, Data Centers and

Training Centers.

6.2.2.12 Complete labeling, identification and Signage system for

all Network Centers, Data Centers and Training Centers.

6.2.2.13 All associated hardware, software, accessories, cabling,

etc required for delivery of turnkey solution as defined in

SECTION III of the tender document.

6.2.2.14 Integration of all components as a turnkey solution.

6.2.3 Professional Services

6.2.3.1 Managed Maintenance support

6.2.3.2 Project Planning & Management

6.2.3.3 Network Audit services

6.2.3.4 Network optimization services

6.2.3.5 Documentation

6.2.3.6 Training

6.2.3.7 OEM Support

6.2.3.8 Resident Engineers / Operations Support Staff

6.3 One bidder/purchaser cannot submit more than one bid. Only one E-Tender

shall be processed and bidder shall submit required documents in one

Electronic Envelope for "Technical Part" and 2nd for "Financial Part".

6.4 Bidder should quote for 100% of the quantities/services mentioned in the SoR

and Price Schedule; else the bid shall be rejected.

6.5 OEMs/Technology Partners

6.5.1 Bidder will select only one OEM/Technology Partner for each for the

following:-

6.5.1.1 IT Infrastructure

6.5.1.1.1 OSS Solution

6.5.1.1.2 DC Virtualisation and Private IAAS Cloud

Solution

6.5.1.1.3 Server Systems for Data Centers

6.5.1.1.4 Storage Systems for Data Centers

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6.5.1.1.5 Networking equipment for Data Center

and Campus Networking at Network

Centers & Training Centers.

6.5.1.1.6 DC Security Hardware. Bidder will

select different OEMs for the following

DC security hardware:-

6.5.1.1.6.1 External Firewall

6.5.1.1.6.2 Internal Firewall

6.5.1.1.6.3 Network IPS

6.5.1.1.7 Public Key Infrastructure based Identity

and Access Management Solution

6.5.1.1.8 SOC Tools & Technologies

6.5.1.1.8.1 Security Incident &

Event Management

Solution

6.5.1.1.8.2 Vulnerability

Assessment Solution

6.5.1.1.8.3 Threat Intelligence

6.5.1.1.8.4 Network Access

Control Solution

6.5.1.1.8.5 Integration of offline

feeds for Cyber Global

Threat Intelligence

6.5.1.2 Non IT Infrastructure

6.5.1.2.1 Data Centre Design and Build (less

building construction)

6.5.1.2.2 DG Sets

6.5.1.2.3 All types of UPS Systems

6.5.1.2.4 Air Cooled Chilled Water Plant System for

Network Centers & Near Line Data

Centers.

6.5.1.2.5 Chiller based Precision Cooling Solution

for Data Centers.

6.5.1.2.6 Chiller based Comfort Cooling Solution for

Network Centers except Data Centers.

6.5.1.2.7 Transformers, Ring Mains Unit, HT and

LT panels, AMF and DG Synch Panels for

all Network Centers, Near Line Data

Centers and Training Centers.

6.5.1.2.8 Fire Alarm, Detection & Suppression

System for Network Centers, Near Line

Data Centers and Training Centers.

6.5.1.2.9 Fluroketone Fire Suppression System for

Data Centers.

6.5.1.2.10 VESDA Aspirating Smoke Detection

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System for Data Centers.

6.5.1.2.11 Access Control System for Network

Centers, Near Line Data Centers and

Training Centers.

6.5.1.2.12 CCTV Video Surveillance Systems for

Network Centers, Near Line Data Centers

and Training Centers

6.5.1.2.13 DCIM Solution for Data Centers

6.5.1.2.14 IBMS Solution for Network Centers and

Near Line Data Centers.

6.5.1.2.15 Video Walls Network Centers and Near

Line Data Centers.

6.5.1.2.16 Technical Furniture.

6.5.1.2.17 Other Miscellaneous Systems like Rodent

Repellant Systems, Water Leak Detection

Systems at all Network Centers and Data

Centers and Public Address Systems at

all Network Centers, Data Centers and

Training Centers.

6.5.1.3 Professional Services

6.5.2 Bids offering multiple OEMs/ Technology Partners for one type of

equipment/application/solution as given above will be rejected.

6.5.3 The Bidder will not be permitted to change the OEM / Technology

Partners after submission of the Bid.

6.6 Teaming Agreement.

6.6.1 The Bidder shall have MoU/ teaming agreement with all OEMs/

Technology Partners for supply, installation, integration,

commissioning, support and training of all items / sub systems and

services as given in the SoR for ten years technical support (three

years for warranty + seven years for AMC period) for this project. The

OEM should explicitly undertake to provide support in terms of

provision of spares and repair/replacement of faulty equipment

during this period.

6.6.2 The Teaming Agreement will be signed by authorized signatories of

both the parties (Bidder and OEM/Technology Partner) duly

supported by Power of Attorney in the name of these signatories.

6.6.3 Teaming agreement shall also include a clause that in case the

SI/OEM ceases to exist on account of merger/acquisition then the

new SI/OEM shall also be responsible for all obligations in terms of

maintenance support, provision of spares, etc (as the initial SI/OEM

with regards to this project.

7. Eligibility Conditions. The Bidder must qualify as per the eligibility criteria given below:-

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7.1 General eligibility criteria.

7.1.1 The bidder should be an Indian Registered Company registered

under Indian Companies Act 1956/2013. The bidder shall provide the

following documents:-

7.1.1.1 Certificate of Incorporation from Registrar of

Companies.

7.1.1.2 Articles and Memorandum of Association.

7.1.1.3 Annual Report for the last three financial years.

7.1.1.4 Documentary evidence for registration with proof for

Management and Control of Company with Resident

Indian Nationals.

7.1.1.5 List of all Directors including their name(s), Director

Identification Number(s) (DIN) and address(es) along

with contact telephone numbers of office and

residence.

7.1.1.6 Copy of Permanent Account Number.

7.1.1.7 Goods and service tax (GST) registration number, if

applicable.

7.1.2 CS certified document from Bidder/Parent Company as well as the

OEMs/Parent Company should be submitted confirming the following

clauses:-

7.1.2.1 SI/OEM should not have been blacklisted in India by

any Government Department / Govt. PSU in India for

Telecom business in the last five years.

7.1.2.2 SI/OEM should not have been blacklisted by any

sovereign government and barred from participating in

government projects due to security reasons.

7.2 Technical eligibility criteria

7.2.1 Bidder must have one test facility in India for Development of

System and Network level integration solution for ICT Networks.

7.2.2 The bidder should have at least seven support centers, preferably

one at Delhi/NCR and at least one each in major city in each of the

Army Command Regions. Information of support centers to include

address and TIN details shall be submitted. Details of geographical

area under each Army Command are confidential in nature and may

be obtained in person from Defence PICG (Project Implementation

Core Group), NFS Cell, Rao Tula Ram Marg, New Delhi, if required.

7.2.3 The bidder should have strength of at least 100 skilled

professionals in network/system integration field on its payroll.

Relevant proof in this regard shall be submitted.

7.2.4 The bidder should have ISO 9001:2008 and ISO 9001:2015

certification.

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7.2.5 The bidder should give certificate stating that all the hardware/

software supplied under the contract shall not contain any embedded

malicious codes that could inhibit the desired functions of the

equipment or cause the network to malfunction in any manner or be

detrimental to the security of network / info flowing through the

network. The proposed format is given at Appendix ‘F’ of tender

document.

7.3 Technical Eligibility Criteria ( For IT Scope of Work)

7.3.1 The System Integrator/OEM should have ISO 27001 (OEM) and ISO

15408 (SI/OEM) certifications.

7.3.2 The System Integrator/OEM should have TAC support at minimum

two locations in India for each IT hardware and software being

procured in this tender.

7.4 Financial Eligibility Criteria

7.4.1 The Cumulative Annual Turnover of the bidder during last three

financial years should be at least Rs 3000 Crore.

7.4.2 The Bidder should produce Banker's Solvency Certificate for a

minimum amount of Rs 1000 Crore.

7.5 Experience Eligibility Criteria (All dates to be from date of NIT)

7.5.1 The bidder should have existence as purchaser in India and should

be authorised by the OEMs. Relevant certificate in this regard shall

be provided by their OEMs.

7.5.2 The bidder should have experience in handling multi location,

multi product system integration projects for any Government/

Enterprise / Telecom/ IT Service Provider. Should have

successfully implemented and maintained / operated two such

projects total amounting to Rs 100 Crore during the last 5 years.

7.5.3 The bidder should have successfully delivered goods/services worth

Rs 10 Crore as SI/OEM with Indian Defence Services in the last 5

years.

7.6 Experience Eligibility Criteria (For Professional Services Scope of Work.

All dates to be from date of DNIT)

7.6.1 The System Integrator/OEM should have System Integration and

Project Management (SIPM) portfolio for delivery of Professional

Services including Unified Network Management, Network Audit, and

Network Optimization and Managed Maintenance Support for

Telecom projects having similar scope for design, development,

implementation, operation, maintenance and training of similar type

of NGOSS based OSS Solution, NOCs and Data Centers for

Government/ Enterprise / Telecom/ IT Service Provider in the

last 5 years.

7.6.2 LEFT BLANK INTENTIONALLY

7.6.3 The System Integrator/OEM should be capable for provision of

‘Managed Maintenance Services’ as a ‘Single Window Model’ for

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multiple warranty and AMC contracts. System Integrator/OEM

should have more than three years of experience in Managed

Maintenance Services domain. The bidder is required to submit the

declaration to this effect stating clearly the number of clients from

Government/ Enterprise / Telecom/ IT Service Provider industry

served under Managed Maintenance Services contract along with

details and date of award of contract.

7.7 Experience Eligibility Criteria (For IT Scope of Work. All dates to be from

date of DNIT)

7.7.1 The System Integrator/OEM should have successfully

implemented at least two NGOSS based Telecom OSS/BSS

solutions for Government/ Enterprise / Telecom/ IT Service Provider

in the last 5 years.


implemented at least ten Data Center Virtualisation solutions for

Government/ Enterprise / Telecom/ IT Service Provider in the last 5

years.


implemented more than three Private IaaS Cloud solutions for


years.


manufactured, supplied and installed at least 200 Data Centre

grade Network Switches for requirements for Government/

Enterprise / Telecom/ IT Service Provider in the last 5 years.

7.7.5 The System Integrator/OEM/ Technology Partner should have

successfully manufactured, supplied and installed at least 800

physical Blade Servers for Data Centre requirements for


years.


manufactured, supplied and installed at least 20 Enterprise

Class Storage Solutions for Data Centre requirements for


years.


manufactured, supplied and installed at least 10 Backup Storage

Solutions for Data Centre requirements for Government/ Enterprise /

Telecom/ IT Service Provider in the last 5 years.


implemented and deployed at least four Network Operations

Centre solutions for Government/ Enterprise / Telecom/ IT Service

Provider in the last 5 years.


implemented and deployed at least four Security Operations

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Centre deployments alongwith Integrated Global Threat

Intelligence Feeds for Government/ Enterprise / Telecom/ IT

Service Provider in the last 5 years.


implemented at least five SIEM solutions and Vulnerability

Assessment solutions for Government/ Enterprise / Telecom/ IT



implemented at least five Network Access Control solutions for


years.


implemented at least five Identity and Access Management




implemented at least five Public Key Infrastructure solutions for


years.


implemented at least twenty Thin Client/Virtual Desktop

Infrastructure solution deployments for Government/ Enterprise /

Telecom/ IT Service Provider in the last 5 years.


implemented at least two Data Center Enterprise Management




manufactured, installed and commissioned at least fifty Data

Center Firewalls & Intrusion Protection solutions for


years.


manufactured, installed and commissioned at least fifty Layer 3

and Layer 2 Switches as part of Campus Data Networks for


years.


manufactured, installed and commissioned at least fifty Data

Center WAN Routers for Government/ Enterprise / Telecom/ IT


7.8 Project Team Criteria (For IT Scope of Work. All dates to be from date of

DNIT)

7.8.1 The System Integrator/OEM should have an Solution Architect on

the nominated project team for this project having experience of

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at least 5 years in Data Centre design and having been part of the

team that has successfully delivered a TIA-942/Uptime Institute

certified Tier III Data Centre.

7.8.2 The System Integrator/OEM should have a Certified Data Centre

Professional (CDCP) on the nominated project team for this

project having at least 5 years experience in Data Center

projects.

7.8.3 The System Integrator/OEM should have a Certified Information

Systems Security Professional (CISSP) certified professional on

the nominated project team for delivering the SOC and IT

Security solutions in this project having more than 3 years

experience in Information Security and SOC projects.

7.9 Experience Eligibility Criteria (For Non-IT Scope of Work. All dates to be

from date of DNIT)


constructed/installed and commissioned at least one Data Centre

project conforming to and certified by a Certified UPTIME

INSTITUTE/TIA-942 External Auditor (CTEA) for complying with

ANSI/TIA 942 Tier III standards for Government/ Enterprise /

Telecom/ IT Service Provider in the last five years or more. Proof for

UPTIME INSTITUTE/CTEA conformity certification should be

provided as part of the bid.

7.9.2 The System Integrator/OEM should have successfully implemented

at least four DC build solutions for Government/ Enterprise /

Telecom/ IT Service Provider in the last five years. Data Center

build would mean where the System Integrator/OEM has procured,

installed and commissioned all Non-IT components of the Data

Center i.e. PAC/PAHU, UPS, DG, PDU, Raised Flooring,

Containment Aisles and electrical work.

7.9.3 The System Integrator/OEM should have experience in providing

Data Center Facility Management Services for a period of at

least three years for at least two Data Centers for a Government/

Enterprise / Telecom/ IT Service Provider. The Facility management

services shall consist of non IT related services like BMS, power,

HVAC, Security & Surveillance etc.

7.9.4 The OEM should have successfully manufactured, supplied and

installed at least 100 CPCB II compliant DG sets of capacity 500

KVA or more, for data centre requirements, for Government/

Enterprise / Telecom/ IT Service Provider in the last five years.


installed at least 100 UL 1778/IEC 62040 certified modular UPS of

capacity 200 KVA or more, specifically for Data Centre

requirements, for Government/ Enterprise / Telecom/ IT Service

Provider in the last five years.


at least five Air Cooled Chiller Plant based Precision Cooling

Solution of capacity 100 TR or more, specifically for Data Centre

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requirements, for Government/ Enterprise / Telecom/ IT Service

Provider in the last five years.


at least ten chiller based centralized Comfort Cooling Solutions

of capacity 500 TR or more, for Government/ Enterprise / Telecom/

IT Service Provider in the last five years.

7.9.8 The System Integrator/OEM should have successfully manufactured,

supplied and installed at least 50 Transformers of capacity 500

KVA or more (including HT/LT panels and power cabling), for Data

Centre/ Critical Facilities requirements, for Government/ Enterprise /

Telecom/ IT Service Provider in the last five years.


at least ten Fire Detection & Suppression solutions & VESDA,

specifically for Data Centre requirements, for Government/

Enterprise / Telecom/ IT Service Provider in the last five years.

7.9.10 The System Integrator/OEM should have successfully installed,

commissioned and managed at least five DCIM solutions,

specifically for Data Center requirements for Government/ Enterprise

/ Telecom/ IT Service Provider, in the last five years.


supplied and installed at least 25 Video Wall solutions, for

NOC/SOC/Data Centre/Critical facilities for Government/ Enterprise /

Telecom/ IT Service Provider, in the last five years.


installed at least four such BIFMA certified Technical Furniture

solutions, for NOC/SOC/Data Centre/Critical facilities for

Government/ Enterprise / Telecom/ IT Service Provider, in the last

five years.


supplied and installed at least 50 Access Control solutions, for




supplied and installed at least 50 Video Surveillance solutions, for




supplied and installed at least 10 Rodent Repellant solutions, for




supplied and installed at least 10 Water Leak Detection solutions,

for NOC/SOC/Data Centre/Critical facilities for Government/

Enterprise / Telecom/ IT Service Provider, in the last five years.


supplied and installed at least 10 Signage solutions, for



7.9.18 The System Integrator/OEM should have successfully installed,

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commissioned and managed at least ten IBMS solutions, for

NOC/Data Centre/Critical facilities for Government/ Enterprise /


7.10 Other Conditions.

7.10.1 Bidders are required to submit client certificates/ documentary proof

of experiences as referred in Clauses 7.2, 7.3, 7.4 7.5, 7.6, 7.7, 7.8

and 7.9 above in the form of an original certificate from the relevant

Purchaser signed by the official of the company (including name,

designation, contact details). References shall be considered valid

only if the mentioned networks/products are deployed and in

operation. The purchaser reserves the right to verify such references

and the bidder shall facilitate the same. No self certification from the

bidder or their collaborators shall be accepted.

7.10.2 Bidding for PMA Notified Products. PMA Policy is applicable for

this tender as per latest notifications issued by the MoC/DoT. The

bidder shall be responsible for integration between domestic and

non-domestic products. Testing methodology, as applicable, shall be

carried out.

8. Bid Security/EMD. The bidder shall furnish the bid EMD of amount Rs Five Crores

(Rs 5,00,00,000/-), in one of the following ways:-

8.1 Demand Draft/ Banker’s cheque drawn in favour of A.O. (Cash), BSNL C.O.

Payable at “New Delhi”.

8.2 Bank Guarantee from a scheduled bank drawn in favour of ‘DGM (MMT), BSNL

C.O. New Delhi’ which should be valid for 210 days from the tender opening

date.

9. Date & Time of Submission of Tender bid. As specified in the first page of this

section.

9.1 Note. In case the date of submission (opening) of bid is declared to be a

holiday, the date of submission (opening) of bid will get shifted automatically to

next working day at the same scheduled time. Any change in bid opening

date due to any other unavoidable reason will be intimated to all the bidders

separately.

10. Place of opening of Tender bids. BSNL has adopted e-tendering process which

offers a unique facility for ‘Public Online Tender Opening Event (POTOE)’. BSNL’s

Tender Opening Officers as well as authorized representatives of bidders can attend the

Public Online Tender Opening Event (TOE) from the comfort of their offices. Kindly refer

clause 439 of Section IV Part C of Tender document for further instructions.

11. Tender bids received after due time & date will not be accepted.

12. Incomplete, ambiguous, conditional, unsealed tender bids are liable to be rejected.

13. CMD, BSNL reserves the right to accept or reject any or all tender bids without assigning

any reason. He is not bound to accept the lowest tender.

14. The bidder shall furnish a declaration in his tender bid that no addition /deletion /

P a g e | 15

corrections have been made in the downloaded tender document being submitted and it

is identical to the tender document appearing on the website.

15. In case of any correction/ addition/ alteration/ omission in the tender document, the

tender bid shall be treated as non responsive and shall be rejected summarily.

16. Note.

16.1 All documents submitted in the bid offer should be in English. In case the

certificate viz. experience, registration etc. is issued in any other language other

than English, the bidder shall attach an English translation of the same duly

attested by the bidder & the translator to be true copy in addition to the relevant

certificate.

16.2 All computer generated documents should be duly signed/ attested by the

bidder/ vendor organization.

The queries in respect of bid document, if any, can be sent to the following officers at

their Email IDs and address of the office, latest by 24.05.2018.

BSNL Contact-1

BSNL’s Contact Person Sh. P.Balaji Venkatesh, AGM (MMY)

Telephone/ Mobile (011) 2371 7844 [between 9:30 hrs. to 18:00 hrs. on working

days]

E-mail ID [email protected]

BSNL Contact-2

BSNL’s Contact Person Sh. Manoj Kumar, DM (MMX)

Telephone/ Mobile (011) 2303 7172 [between 9:30 hrs. to 18:00 hrs. on working

days]

E-mail ID [email protected].

F.No. CA/MMT/11-13/2018 (NFS) Dated: 10.05.2018

(----s/d----)

AGM (MMY)

---------------------------------------------------------------------------------------------------------------------- ---------------------- Regd. & Corporate Office : Bharat Sanchar Bhawan, H.C.Mathur Lane, Janpath, New Delhi-110 001.

Corporate Identity Number (CIN) : U74899DL2000GOI107739 www.bsnl.co.in

mailto:[email protected]

mailto:[email protected]

http://www.bsnl.co.in/

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Appendix ‘D’

NON-DISCLOSURE AGREEMENT

This Agreement is made on __________ day of __________ 2018 between BHARAT

SANCHAR NIGAM LIMITED (BSNL) a Government of India enterprises, having its registered

and corporate office at Bharat Sanchar Bhawan, Janpath, New Delhi hereinafter called BSNL

which expression shall unless repugnant to the subject or the context mean and included its

successor, nominees or assigns and

M/s_________________________________________________________ a company

incorporated under the Indian Companies act, 1956, and having its registered office at

__________________________ herein after called “bidder” which expression shall unless

repugnant to the subject or the context mean and include its successors, nominees or assigns.

Whereas an RFP was floated by BSNL for ‘PLANNING, DESIGN, SUPPLY,

IMPLEMENTATION AND MAINTENANCE OF UNIFIED NMS, NETWORK OPERATION

CENTERS, SECURITY OPERATION CENTERS, DATA CENTERS AND TRAINING

INFRASTRUCTURE AND TO PROVIDE PROFESSIONAL SERVICES FOR NETWORK

MANAGEMENT, MAINTENANCE AND TRAINING ON NETWORK MANAGEMENT FOR

COUNTRYWIDE Armed Forces NGN ON TURNKEY BASIS’ and

M/s______________________ is one of the bidders. The bidder will be issued tender

document, which contains highly classified and confidential information. The information is to

be protected from unauthorized use and disclosure:

In consideration of this, the bidder agrees as follows:-

1. This Agreement will apply to any information including information listed in Exhibit ‘A’

attached hereto pertaining to project disclosed by BSNL to the bidder in writing or

otherwise information consists of tender document, specifications, designs, plans

drawing, software, prototypes and / or technical information, and all copies and

derivatives containing such Information, that may be disclosed to bidder for and during

the Purpose. Information may be in any form or medium, tangible or intangible, and may

be communicated/disclosed in writing, orally, or through visual observation or by any

other means by BSNL to the bidder.

2. The bidder shall use the information pertaining to this project only for the purpose and

shall hold information in confidence using the same degree of care as it normally

exercise to protect its own proprietary information, but not less than reasonable care,

taking into account the nature of the information, and shall grant access to information

only to its employees who have need to know, but only to the extent necessary to carry

out the business purposes of this project as defined in. The bidder shall cause its

employees to comply with the provisions of this Agreement applicable to his and shall not

reproduce information without prior permission of BSNL. The permission to reproduce

P a g e | 17

shall only be given if considered necessary and to the extent essential for fulfilling the

purpose. The bidder may, however, disclose the information to its consultants and

contractors with a need to know; provided that by doing so, the bidder agrees to bind

those consultants and contractors to terms at least as restrictive as those stated herein,

advise them of their obligations and indemnify BSNL for any breach of those obligations.

3. The bidder shall not disclose any information pertaining to this project to any third party.

4. Upon the request of BSNL, he shall return all information to BSNL immediately, provided,

however, that an archival copy of the information may be retained in the files of the

bidder’s counsel, solely for the purpose of providing the contents of the information.

5. In case the bidder is not selected for awarding the work of this project, he shall return to

BSNL all the original documents that have been made over by BSNL to him pertaining to

this project Within 15 days of outcome of the tender and shall destroy all hard / soft

copy/(ies) of the information pertaining to this project. Intimation in this regard is to be

given by bidder to BSNL.

6. The bidder recognizes and agrees that all the information pertaining to this project is

highly confidential and is owned solely by BSNL Govt of India and that the unauthorized

disclosure or use of such Confidential information would cause irreparable harm and

significant injury, the degree of which may be difficult to ascertain. Accordingly, the

bidder agrees that BSNL will have the right to obtain an immediate injunction enjoining

any breach of this Agreement, as well as the right to pursue any and all other rights and

remedies available at law or in equity for such a breach.

7. The bidder’s failure to enforce any provision, right or remedy under this agreement shall

not constitute waiver of such provision, right or remedy.

8. This Agreement will be construed in, interpreted and applied in accordance with the laws

of India.

9. This Agreement and attached hereto constitutes the entire agreement with respect to the

bidders obligations in connection with information disclosed hereunder.

10. The bidder shall not assign this Agreement without first securing BSNL’s written consent.

11. This agreement will remain in effect for ten years from the date of the last disclosure of

confidential information, at which time it will terminate, unless extended by BSNL in

writing.

IN WITNESS WHERE OF, the parties hereto have executed this agreement by their duly

authorized officer or representatives.

M/s _______________________ BHARAT SANCHAR NIGAM LIMITED

Signature ___________________ Signature _____________________

Printed Name _________________ Printed Name ____________________

Title _________________________ Title ____________________________

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Exhibit ‘A’

(Refer Para 1 of NDA)

1. BUSINESS PURPOSE: PLANNING, DESIGN, DEVELOPMENT,

IMPLEMENTATION AND MAINTENANCE OF UNIFIED NMS (INCLUDING NGOSS,

NOCs & SOCs), DATA CENTERS AND TEST & TRAINING LABs AND TO PROVIDE

PROFESSIONAL NETWORK SERVICES FOR NETWORK MANAGEMENT,

MAINTENANCE AND TRAINING ON NETWORK LIFECYCLE BASIS FOR

COUNTRYWIDE ARMED FORCES NGN ON TURNKEY BASIS vide T. No.

CA/NFS/UNMS/T-623/2018 Dated 10.05.2018.

2. Confidential Information of Bharat Sanchar Nigam Limited (BSNL)

2.1. Tender document for Unified NMS.

2.2. The technical specifications / bill of material for Unified NMS.

2.3. All network details of Unified NMS.

2.4. All information shared in oral or in written by BSNL with

M/s___________________________________________________

.

BSNL : ____________________________ M/s _______________________

Signed Signed

bharat sanchar nigam limited (a govt. of india...

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