biannual topic hiri survey · 2020-04-09 · the home improvement research institute wanted to...
TRANSCRIPT
Biannual Topic HIRI Survey: Labor Shortage in the Construction Industry
Spring 2020
Table of Contents
2
PROJECT TEAM:
Grant Farnsworth
Account Manager
Kimber Kreilein
Project Manager
Page
PROJECT OBJECTIVES AND METHODOLOGY 3
RESPONDENT BREAKOUT 4
KEY TAKEAWAYS 5 - 10
SKILLED LABOR SHORTAGE PERCEPTIONS 11 - 27
DEMOGRAPHICS 28 - 30
APPENDIX 31 - 55
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
Objectives and Methodology
3
Project Methodology
▪ The online survey was administered from March 20th to March 30th.
▪ The sample for the study included 509 respondents across various construction and remodeling trades within the five industry segments.
▪ The sample was from a The Farnsworth Group vendor partner. This is a different panel than in previous studies where it was fielded
through HomeAdvisor subscribers.
▪ Respondents must have been at least 21 years old.
▪ Each respondent must have done at least 50% of their work on residential projects.
▪ Remodelers and general contractors had to do a majority of their work in the remodeling space (at least 51%).
Project Objectives
▪ The Home Improvement Research Institute wanted to better understand data across various topics of the home improvement
market.
▪ HIRI was interested in perceived skilled labor shortages, how contractors are attracting and training new workers, perception
of the overall skilled labor market.
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
Respondent Breakout
4
201
51
89
105
63
Remodeler Group Exterior Group Mechanical Group Finish Group Landscape Group
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
Key Takeaways
5
6
Labor Shortage in the Construction Industry
6
Drop-in
Almost 3/4ths of Pros felt there is
an industry labor shortage.
6
Drop-in
Yes, there is a skilled labor shortage in the
construction industry
Don
’t k
no
wNo
72% 24%
5% 7.52
6.95
6.54 6.52
Lack of skilled
labor
Lack of benefits Lack of interest Large increase in
project demand
The top factor impacting the labor
shortage is lack of skilled labor.
10.00
0.00
April 2020
Less than half felt there is a skilled
labor shortage in their company.
If “Yes” to
either
question
The shortage of skilled labor was believed to impact
the timeliness of projects for 2/3rds of pros.
Yes, there is a shortage
of labor in my companyNo
57% 42%
66%57% 51% 50%
Extending timeliness
of projects
Increased overtime for
employees
Turned down potential
projects
Forced delays in
completing a project
Biannual Topic HIRI Survey© Home Improvement Research Institute
7
Labor Shortage in the Construction Industry
7
Drop-in Clamp-on
Thread-on
7
Drop-in Clamp-on
Thread-on
Half of pros stated that they have
projects delayed due to skilled labor
shortage.
Of those with delayed projects, an
average of 22% are delayed.
They are delayed an average of 4
weeks.
April 2020
38% - Using more time-saving products to speed up the process
37% - Specializing in a smaller range of projects
34% - Narrowing the geographic area you take jobs
53% - Taking fewer total projects
35% - Only taking higher-paying projects
33% - Added a training/apprenticeship program
Biannual Topic HIRI Survey© Home Improvement Research Institute
The top tactic used to combat a company labor
shortage is to take fewer projects.
88
Drop-in Clamp-on
Thread-on
Almost 2/3rds of the companies
are looking to increase its
jobsite labor force.
8
Drop-in Clamp-on
Thread-on
Do
n’t
kn
ow
61% 33%
6%
Referral is the top technique to find new jobsite
workers, while websites are also popular.
Do
n’t k
no
w
Employment, Payment, and Training of Jobsite Workers
NoYes, we are searching to increase
jobsite labor
23%
31%
40%
67%
Certification classes
Apprenticeships
Trade specific training
General jobsite training
Increased starting wages, promise of future wage
increases, and flexible schedules are the top
methods of attracting or keeping skilled laborers.
59%
41%
April 2020
49%
General jobsite training is the training
program most often offered new workers.
Company
websiteReferrals
Job search
website
50% 41%
46%
Increased
starting
wages
Increased
future
wages
Flexible
schedule
Biannual Topic HIRI Survey© Home Improvement Research Institute
99
Drop-in Clamp-on
Thread-on
Community outreach is the top
method of recruiting young talent.
9
Drop-in Clamp-on
Thread-on
Only a quarter of pros have heard
of Generation T movement.
Do
n’t k
no
w
Employment, Payment, and Training of Jobsite Workers
Most think there are the same number of trade
professional employees in past 2 years.
April 2020
56%
When employees leave their company for another,
they are split almost equally between staying and
not staying in the construction industry.
38%31% 30%
Community outreach High school outreach Career fairs
25%
68%
7%
Biannual Topic HIRI Survey© Home Improvement Research Institute
No
Yes
Not sure
Same 16%
28% Increase
Decrease
51%49%
Stay in
industry
Leave
industry
36%
36%
28%
1010
Drop-in Clamp-on
Thread-on
Over a quarter of pros feel the skilled
labor situation will be worse in the next 2
years.
10
Drop-in Clamp-on
Thread-on
Skilled Labor Viewpoint
April 2020
Better
Stay the same
Worse
12%
12%
16%
More jobs available
More people entering
trades
How it's trending
9%
29%
Lack of interest
How it's trending
10%
21%
41%
Coronavirus crisis
People are lazy
Lack of interest
Biannual Topic HIRI Survey© Home Improvement Research Institute
Skilled Labor Shortage Perceptions
11
12
?
Belief in a Construction Industry Labor Shortage
Do you feel there is a shortage of labor in the construction industry overall? (n=209)
April 2020
62%
23%
15%
65%
23%
12%
72%
24%
5%
Yes No Don't know
Q4 2017 Q1 2019 Q1 2020
More professionals now believe there is a labor shortage in the construction
industry.
The increase comes from those who were unsure a year or two
ago.
Biannual Topic HIRI Survey© Home Improvement Research Institute
13
?
Belief in a Labor Shortage in Your Company
Do you feel there is a shortage of skilled labor within your company? (n=509)
April 2020
42%
57%
2%
Yes No Don't know
Biannual Topic HIRI Survey© Home Improvement Research Institute
Impacts on Construction Labor Shortages
14
(If feel there is a labor shortage) What type of impact do you feel the below factors have on construction labor shortages? (n=378)
?
April 2020
0 1 2 3 4 5 6 7 8 9 10Very low impact Very high impact
Mean Summaries
*Not asked in 2017.
While still the most influential factor,
Lack of skilled labor has steadily become less impactful over the past 2 years.
Biannual Topic HIRI Survey© Home Improvement Research Institute
5.51
6.37
6.52
6.54
6.95
7.52
5.31
5.54
6.65
6.68
6.46
8.02
6.05
5.84
6.62
7.09
0.00
8.39
Immigration policies
Low wages being
offered
Large increase in
project demand
Lack of interest
Lack of benefits*
Lack of skilled labor
Q4 2017
Q1 2019
Q1 2020
50% 51%
57%
66%
48%45%
39%
30%
2% 4% 4% 3%
Forced delays in completing a project Turned down potential projects Increased overtime for existing
employees
Extending timeliness of projects
Yes No Unsure/ don't know
15
Effects of Skilled Labor Shortage
(If feel there is a labor shortage) Has the shortage of skilled labor had any of the following effects on your business? (n=378)
?
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
16
Percentage of Projects Delayed by Skilled Labor Shortage
?(If feel there is a labor shortage) What percentage of your company’s projects are delayed due to skilled labor shortages? (n=378)
April 2020
11%
6%
11%
17%
24%
14%
17%
26%
5%
22%
12%
22%
7%
6%
21%
8%
15%
17%
17%
14%
7%
Don't know/Not sure
More than 50%
31-50%
21-30%
11-20%
6-10%
0-5%
Q4 2017
Q1 2019
Q1 2020
Biannual Topic HIRI Survey© Home Improvement Research Institute
17
Number of Weeks Projects are Delayed by Skilled Labor Shortage
?(If company has projects delayed due to labor shortage) On average, how many weeks are those projects delayed? (n=296)
April 2020
3%
35%
41%
22%
21%
35%
27%
17%
18%
41%
28%
13%
Don't know/Not sure
3 or more weeks
2 weeks
1 week
Q4 2017
Q1 2019
Q1 2020
Biannual Topic HIRI Survey© Home Improvement Research Institute
18
Tactics to Combat Labor Shortage
(If feel there is a labor shortage within their company) Which, if any, tactics has your company been using to combat a labor shortage within your company? (Aided) (n=213)
?
Top responses only.
3%
7%
33%
34%
35%
37%
38%
53%
Other
None of these
Added a training/apprenticeship program
Narrowing the geographic area you take jobs
Only taking higher-paying projects
Specializing in a smaller range of projects
Using more time-saving products to speed up the process
Taking fewer total projects
April 2020
Over half of pros that feel there is a labor
shortage in their company are taking
fewer projects because of the shortage.
Biannual Topic HIRI Survey© Home Improvement Research Institute
19
?
Company Seeking to Increase Jobsite Labor Force
Is your company actively searching to increase its jobsitelabor force? (n=509)
!Caution, small sample size.April 2020
41%
52%
8%
37%
53%
10%
61%
33%
6%
Yes No Don't know
Q4 2017 Q1 2019 Q1 2020
In a significant change from last
year, almost a third of employers
are looking to increase their
jobsite labor force.
Biannual Topic HIRI Survey© Home Improvement Research Institute
20
How Company is Finding New Jobsite Workers (Aided)
?(If company is actively searching to increase jobsite labor force) What is your company doing to find new jobsiteworkers? (Aided) (n=309)
April 2020* Totals may exceed 100% due to multiple responses.
16%
30%
31%
35%
38%
41%
50%
59%
8%
9%
17%
14%
13%
32%
34%
77%
12%
9%
18%
10%
14%
30%
30%
79%
School career offices
Work with recruiter
Career/job fairs
Printed materials (newspapers/magazines)
National/local job websites
Company website
Referrals from friends/ relatives
Q4 2017
Q1 2019
Q1 2020
While referrals are still the top way to find new
workers, additional methods are being used more frequently than in
previous years.
Biannual Topic HIRI Survey© Home Improvement Research Institute
38%
30%26%
16%
9%
37%
49%46%
41% 40%
27% 26% 24%
14%
Increased starting
wages^
Promise
increased wages
going forward^
Flexible
schedules
Provide free
training
Loyalty bonuses Paid days off Improved medical
benefits
Nothing
Q1 2019
Q1 2020
21
How Companies are Attracting or Keeping Skilled Laborers (Aided)
What are you doing to attract new skilled workers to your company or keep current ones? (n=509)
?
^Asked differently in 2019. Salary was included in the question and
therefore not a possible response.Top responses only.
April 2020
*Not asked in 2017.
Biannual Topic HIRI Survey© Home Improvement Research Institute
22
Training Offered New Workers
? What, if any, training or apprenticeship programs does your company offer for new jobsite workers? (Aided) (n=509)
April 2020* Totals may exceed 100% due to multiple responses.
Top responses only.
11%
1%
0%
23%
31%
40%
67%
22%
6%
2%
14%
15%
20%
62%
9%
31%
2%
8%
14%
16%
47%
Don't know/Not sure
None/Nothing
Company/on the job training
Certification classes
Apprenticeships
Trade specific training
General jobsite training
Q4 2017
Q1 2019
Q1 2020
Biannual Topic HIRI Survey© Home Improvement Research Institute
23
Efforts to Recruit Young Talent
What, if any, effort is your company undertaking to help recruit young talent into the construction trades? (Aided) (n=509)?
Top responses only.
32%
3%
2%
1%
1%
30%
30%
38%
Don’t know/Not sure
None/Nothing
Other
Not hiring/looking
Word of mouth
Career fairs
High school outreach programs
Community outreach
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
24
?
Generation T Awareness
Have you heard of Generation T movement to promote an increase in new skilled trade workers? (n=509)
April 2020
25%
68%
7%
Yes No Don’t know/Not sure
Over a third of pros have not heard of Generation
T movement.
Biannual Topic HIRI Survey© Home Improvement Research Institute
25
?
Change in Number of Professional Employees
How has the number of professional trade employees changed within your company in the last two years? (n=509)
April 2020
28%
56%
16%
Increased Stayed the same Decreased
Biannual Topic HIRI Survey© Home Improvement Research Institute
Reason for Employee Departure
26
?When an employee leaves your company, what is typically the reason for the employee leaving? (Aided)(n=509)
Those leaving the company stay
within the construction
industry as often as they leave it.
April 2020
11%
15%
36%
38%
Other
Retiring
Moving to another company NOT in the
construction industry
Moving to another company within the construction
industry
Top responses only.Biannual Topic HIRI Survey
© Home Improvement Research Institute
27
36%
16%
36%
55%
28%
29%
Q1 2020
Q1 2019
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Better Stay the same Worse?
^Question was asked differently in 2019. “How do you feel the labor situation will be in the next two years?”
Future Labor Situation Beliefs
How do you feel the overall skilled labor situation will be in the next two years? (n=509)
April 2020
*Not asked in 2017.
? Why do you feel that way? (Unaided)
7%
8%
12%
12%
16%
Economy
More qualified employees
More jobs available
More people entering trades
How it's trending
Better(n=182)
6%
7%
7%
9%
29%
Economy
Gut feeling/just do
Coronavirus crisis
Lack of interest
How it's trending
Stay the same(n=184)
7%
8%
10%
21%
41%
People aren't trained enough
People want better pay
Coronavirus crisis
People are lazy
Lack of interest
Worse(n=143)
Biannual Topic HIRI Survey© Home Improvement Research Institute
Demographics
28
Demographics
29
78%
22%
Male
Female
Gender
Age
16%
34%
22%
24%
4%
21 to 29
30 to 39
40 to 49
50 to 65
Over 65
What is your company’s annual revenue?
29%
21%
18%20%
11%
Less than
$250,000
$250,000 to
$499,999
$500,000 to
$999,999
$1 Million to
$1,999,999
$2 Million or
More
April 2020Biannual Topic HIRI Survey
© Home Improvement Research Institute
Demographics
30
11%
23% 24%21% 20%
1 2-4 5-10 11-20 21+
Including yourself, how many full-timeemployees does your company have on staff?
43%
32%
16%9%
1-10 years 11-20 years 21-30 years More than 30
years
How many years have you been in your current trade?
81%
19%
Residential Non-Residential
What percent of your work is residential vs. non-residential?
46%
27%
27%
Remodel
New Construction
Repair/Maintenance
What percent of your work is remodel/repair/new construction?
April 2020
Average15 years
Biannual Topic HIRI Survey© Home Improvement Research Institute
Appendix
31
32
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Yes 71.5% 71.9% 71.1% 71.1% 69.6% 76.9% 69.3%
No 24.0% 23.4% 24.7% 25.0% 25.9% 19.8% 23.9%
Don’t know/Not sure 4.5% 4.7% 4.3% 3.9% 4.5% 3.3% 6.8%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
Do you feel there is a shortage of skilled labor in the construction industry overall?
Biannual Topic HIRI Survey© Home Improvement Research Institute
33
?
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
Do you feel there is a shortage of skilled labor within your company?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Yes 41.8% 39.4% 44.7% 46.1% 42.0% 39.7% 40.9%
No 56.6% 58.8% 54.0% 52.6% 56.3% 58.7% 58.0%
Don’t know/Not sure 1.6% 1.8% 1.3% 1.3% 1.8% 1.7% 1.1%
Biannual Topic HIRI Survey© Home Improvement Research Institute
34
?
Immigration policiesTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 10.8% 12.3% 9.1% 12.5% 12.3% 7.4% 10.9%
9 - 4.5% 3.9% 5.1% 3.6% 4.9% 3.2% 6.3%
8 - 12.4% 11.3% 13.7% 8.9% 17.2% 8.4% 9.4%
7 - 14.8% 9.4% 21.1% 7.1% 19.0% 14.7% 10.9%
6 - 9.3% 10.8% 7.4% 5.4% 8.6% 13.7% 7.8%
5 - Neither High nor Low Impact 20.4% 21.7% 18.9% 25.0% 12.9% 23.2% 31.3%
4 - 2.9% 2.5% 3.4% 7.1% 1.8% 3.2% 1.6%
3 - 5.6% 7.4% 3.4% 8.9% 5.5% 6.3% 1.6%
2 - 5.0% 5.4% 4.6% 12.5% 4.3% 3.2% 3.1%
1 - 3.2% 3.9% 2.3% 0.0% 1.8% 5.3% 6.3%
0 - Very Low Impact 11.1% 11.3% 10.9% 8.9% 11.7% 11.6% 10.9%
Mean 5.51 5.35 5.70 5.16 5.88 5.14 5.44
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel immigration policies have on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
35
?
Large increase in project demandTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 11.4% 11.8% 10.9% 8.9% 11.7% 13.7% 9.4%
9 - 9.5% 7.9% 11.4% 5.4% 12.9% 7.4% 7.8%
8 - 15.9% 15.3% 16.6% 8.9% 20.2% 14.7% 12.5%
7 - 13.5% 14.3% 12.6% 14.3% 11.7% 11.6% 20.3%
6 - 12.4% 13.8% 10.9% 16.1% 9.2% 16.8% 10.9%
5 - Neither High nor Low Impact 24.3% 23.6% 25.1% 32.1% 20.9% 23.2% 28.1%
4 - 4.8% 5.4% 4.0% 5.4% 4.3% 5.3% 4.7%
3 - 3.4% 2.0% 5.1% 7.1% 3.7% 2.1% 1.6%
2 - 2.4% 3.0% 1.7% 0.0% 3.1% 2.1% 3.1%
1 - 0.8% 1.0% 0.6% 1.8% 0.6% 1.1% 0.0%
0 - Very Low Impact 1.6% 2.0% 1.1% 0.0% 1.8% 2.1% 1.6%
Mean 6.52 6.47 6.58 6.11 6.71 6.52 6.42
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel a large increase in project demand has on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
36
?
Low wages being offeredTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 13.8% 12.3% 15.4% 8.9% 19.6% 7.4% 12.5%
9 - 7.4% 6.9% 8.0% 5.4% 6.7% 9.5% 7.8%
8 - 14.8% 13.3% 16.6% 14.3% 14.7% 13.7% 17.2%
7 - 16.1% 17.2% 14.9% 19.6% 14.1% 12.6% 23.4%
6 - 13.8% 12.8% 14.9% 14.3% 14.1% 18.9% 4.7%
5 - Neither High nor Low Impact 16.1% 16.7% 15.4% 14.3% 16.6% 16.8% 15.6%
4 - 4.8% 3.9% 5.7% 7.1% 3.1% 6.3% 4.7%
3 - 3.7% 3.4% 4.0% 7.1% 3.1% 3.2% 3.1%
2 - 3.2% 3.9% 2.3% 5.4% 3.7% 2.1% 1.6%
1 - 1.9% 2.5% 1.1% 0.0% 0.6% 4.2% 3.1%
0 - Very Low Impact 4.5% 6.9% 1.7% 3.6% 3.7% 5.3% 6.3%
Mean 6.37 6.09 6.70 6.07 6.71 5.98 6.38
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel low wages being offered has on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
37
?
Lack of interestTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 12.7% 12.8% 12.6% 14.3% 13.5% 10.5% 12.5%
9 - 13.5% 13.3% 13.7% 14.3% 11.0% 15.8% 15.6%
8 - 13.5% 15.3% 11.4% 12.5% 11.7% 21.1% 7.8%
7 - 15.1% 16.3% 13.7% 21.4% 19.0% 5.3% 14.1%
6 - 11.4% 10.3% 12.6% 5.4% 12.3% 15.8% 7.8%
5 - Neither High nor Low Impact 14.8% 13.3% 16.6% 8.9% 11.7% 20.0% 20.3%
4 - 4.8% 2.5% 7.4% 7.1% 4.3% 1.1% 9.4%
3 - 6.6% 7.4% 5.7% 7.1% 8.6% 2.1% 7.8%
2 - 4.8% 4.9% 4.6% 7.1% 4.9% 4.2% 3.1%
1 - 1.3% 2.0% 0.6% 0.0% 2.5% 1.1% 0.0%
0 - Very Low Impact 1.6% 2.0% 1.1% 1.8% 0.6% 3.2% 1.6%
Mean 6.54 6.56 6.51 6.63 6.48 6.67 6.42
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel lack of interest has on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
38
?
Lack of skilled laborTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 20.4% 19.2% 21.7% 21.4% 23.9% 17.9% 14.1%
9 - 17.7% 16.3% 19.4% 10.7% 16.6% 23.2% 18.8%
8 - 22.0% 26.6% 16.6% 35.7% 17.8% 21.1% 21.9%
7 - 11.6% 9.9% 13.7% 10.7% 11.7% 9.5% 15.6%
6 - 9.8% 9.9% 9.7% 8.9% 8.6% 11.6% 10.9%
5 - Neither High nor Low Impact 9.3% 9.9% 8.6% 5.4% 9.2% 10.5% 10.9%
4 - 3.7% 2.5% 5.1% 3.6% 5.5% 1.1% 3.1%
3 - 2.9% 3.4% 2.3% 1.8% 3.7% 3.2% 1.6%
2 - 1.6% 2.0% 1.1% 1.8% 2.5% 1.1% 0.0%
1 - 0.8% 1.0% 0.6% 0.0% 0.6% 1.1% 1.6%
0 - Very Low Impact 0.5% 0.5% 0.6% 0.0% 0.6% 1.1% 0.0%
Mean 7.52 7.51 7.54 7.75 7.47 7.58 7.38
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel lack of skilled labor has on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
39
?
Lack of benefitsTotal
(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
10 - Very High Impact 17.5% 19.2% 15.4% 7.1% 19.6% 18.9% 18.8%
9 - 11.4% 9.9% 13.1% 8.9% 12.9% 10.5% 10.9%
8 - 14.6% 15.3% 13.7% 17.9% 17.2% 12.6% 7.8%
7 - 15.1% 14.3% 16.0% 17.9% 11.7% 16.8% 18.8%
6 - 13.0% 13.3% 12.6% 14.3% 11.7% 11.6% 17.2%
5 - Neither High nor Low Impact 17.5% 17.2% 17.7% 23.2% 16.0% 17.9% 15.6%
4 - 5.6% 5.4% 5.7% 7.1% 5.5% 4.2% 6.3%
3 - 1.3% 1.0% 1.7% 1.8% 1.2% 1.1% 1.6%
2 - 1.6% 1.5% 1.7% 1.8% 2.5% 1.1% 0.0%
1 - 1.6% 1.5% 1.7% 0.0% 1.2% 3.2% 1.6%
0 - Very Low Impact 1.1% 1.5% 0.6% 0.0% 0.6% 2.1% 1.6%
Mean 6.95 6.98 6.91 6.59 7.13 6.87 6.92
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What type of impact do you feel lack of benefits has on construction labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
40
?
Forced delays in completing a project
Total(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
Yes 49.7% 45.8% 54.3% 42.9% 52.8% 46.3% 53.1%
No 48.4% 52.7% 43.4% 51.8% 46.0% 52.6% 45.3%
Unsure/Don’t Know 1.9% 1.5% 2.3% 5.4% 1.2% 1.1% 1.6%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) Has the shortage of skilled labor had any of the following effects on your business?
Turned down potential projects
Yes 50.8% 49.3% 52.6% 39.3% 52.1% 52.6% 54.7%
No 45.2% 47.8% 42.3% 57.1% 44.2% 42.1% 42.2%
Unsure/Don’t Know 4.0% 3.0% 5.1% 3.6% 3.7% 5.3% 3.1%
Increased overtime for existing employees
Yes 57.4% 56.7% 58.3% 44.6% 60.1% 56.8% 62.5%
No 38.6% 40.4% 36.6% 51.8% 36.8% 40.0% 29.7%
Unsure/Don’t Know 4.0% 3.0% 5.1% 3.6% 3.1% 3.2% 7.8%
Extending timeliness of projects
Yes 66.4% 64.5% 68.6% 55.4% 66.9% 69.5% 70.3%
No 30.4% 32.5% 28.0% 42.9% 28.8% 29.5% 25.0%
Unsure/Don’t Know 3.2% 3.0% 3.4% 1.8% 4.3% 1.1% 4.7%
Biannual Topic HIRI Survey© Home Improvement Research Institute
41
?
Total(n=378)
Type of Work Region
Remodel (n=203)
New Construction
(n=175)
Northeast(n=56)
South(n=163)
Midwest(n=95)
West(n=64)
0-5% 16.9% 18.2% 15.4% 21.4% 12.3% 25.3% 12.5%
6-10% 13.5% 14.8% 12.0% 14.3% 14.1% 13.7% 10.9%
11-20% 24.1% 28.6% 18.9% 26.8% 25.2% 23.2% 20.3%
21-30% 17.2% 11.3% 24.0% 17.9% 19.0% 12.6% 18.8%
31-50% 10.8% 8.4% 13.7% 3.6% 13.5% 8.4% 14.1%
More than 50% 6.1% 5.9% 6.3% 3.6% 4.9% 5.3% 12.5%
Don't know/Not sure 11.4% 12.8% 9.7% 12.5% 11.0% 11.6% 10.9%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
(If feel there is a labor shortage) What percentage of your company’s projects are delayed due to skilled labor shortages?
Biannual Topic HIRI Survey© Home Improvement Research Institute
42
?
Total(n=296)
Type of Work Region
Remodel (n=152)
New Construction
(n=144)
Northeast(n=41!)
South(n=131)
Midwest(n=73)
West(n=51)
1 week 22.0% 20.4% 23.6% 14.6% 22.9% 26.0% 19.6%
2 weeks 40.5% 41.4% 39.6% 56.1% 38.9% 41.1% 31.4%
3 or more weeks 34.8% 36.2% 33.3% 26.8% 36.6% 31.5% 41.2%
Don’t know/not sure 2.7% 2.0% 3.5% 2.4% 1.5% 1.4% 7.8%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
(If company has projects delayed due to labor shortage) On average, how many weeks are those projects delayed?
Biannual Topic HIRI Survey© Home Improvement Research Institute
43
?
Total(n=213)
Type of Work Region
Remodel (n=108)
New Construction
(n=105)
Northeast(n=35!)
South(n=94)
Midwest(n=48!)
West(n=36!)
Taking fewer total projects 53.1% 50.9% 55.2% 42.9% 61.7% 50.0% 44.4%
Using more time-saving products to speed up the process 37.6% 34.3% 41.0% 28.6% 44.7% 33.3% 33.3%
Specializing in a smaller range of projects 36.6% 40.7% 32.4% 22.9% 45.7% 35.4% 27.8%
Only taking higher-paying projects 34.7% 31.5% 38.1% 34.3% 36.2% 33.3% 33.3%
Narrowing the geographic area you take jobs 34.3% 32.4% 36.2% 37.1% 38.3% 33.3% 22.2%
Added a training/apprenticeship program 32.9% 25.9% 40.0% 48.6% 31.9% 33.3% 19.4%
Other 2.8% 2.8% 2.9% 5.7% 0.0% 6.3% 2.8%
None of these 6.6% 8.3% 4.8% 14.3% 2.1% 10.4% 5.6%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
(If feel there is a labor shortage within their company) Which, if any, tactics has your company been using to combat a labor shortage within your company? (Aided)
Biannual Topic HIRI Survey© Home Improvement Research Institute
44
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Yes 60.7% 58.0% 63.8% 63.2% 65.2% 54.5% 55.7%
No 33.4% 37.2% 28.9% 31.6% 29.9% 37.2% 38.6%
Don’t know/Not sure 5.9% 4.7% 7.2% 5.3% 4.9% 8.3% 5.7%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
Is your company actively searching to increase its jobsitelabor force?
Biannual Topic HIRI Survey© Home Improvement Research Institute
45
?
Total(n=309)
Type of Work Region
Remodel (n=159)
New Construction
(n=150)
Northeast(n=48!)
South(n=146)
Midwest(n=66)
West(n=49!)
Referrals from friends/relatives 58.9% 67.3% 50.0% 45.8% 60.3% 66.7% 57.1%
Company website 49.5% 47.2% 52.0% 52.1% 51.4% 48.5% 42.9%
National/local job websites 41.4% 41.5% 41.3% 47.9% 39.7% 47.0% 32.7%
Career/job fairs 37.5% 36.5% 38.7% 45.8% 37.7% 40.9% 24.5%
LinkedIn 35.3% 38.4% 32.0% 37.5% 37.7% 33.3% 28.6%
Printed materials (newspapers/magazines) 31.4% 33.3% 29.3% 45.8% 33.6% 28.8% 14.3%
Work with recruiter 30.1% 23.9% 36.7% 37.5% 29.5% 28.8% 26.5%
School career offices 15.5% 15.7% 15.3% 22.9% 11.0% 22.7% 12.2%
Craigslist 0.6% 1.3% 0.0% 0.0% 0.7% 1.5% 0.0%
Social media 0.6% 0.6% 0.7% 0.0% 0.7% 1.5% 0.0%
Other 1.6% 1.9% 1.3% 0.0% 0.7% 4.5% 2.0%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
(If company is actively searching to increase jobsite labor force) What is your company doing to find new jobsiteworkers? (Aided)
Biannual Topic HIRI Survey© Home Improvement Research Institute
46
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Increased starting wages 48.9% 47.4% 50.6% 50.0% 47.3% 54.5% 44.3%
Promise increased wages going forward 46.2% 46.7% 45.5% 46.1% 49.6% 44.6% 39.8%
Flexible schedules 41.3% 39.8% 43.0% 47.4% 38.4% 45.5% 37.5%
Provide free training 39.9% 41.2% 38.3% 43.4% 41.5% 38.8% 34.1%
Loyalty bonuses 27.1% 24.1% 30.6% 25.0% 29.9% 24.8% 25.0%
Paid days off 25.5% 24.5% 26.8% 30.3% 24.6% 23.1% 27.3%
Improved medical benefits 24.0% 21.5% 26.8% 34.2% 24.1% 19.0% 21.6%
Other 0.8% 0.7% 0.9% 1.3% 0.0% 2.5% 0.0%
Nothing 14.3% 17.5% 10.6% 10.5% 12.1% 15.7% 21.6%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
What are you doing to attract new skilled workers to your company or keep current ones?
Biannual Topic HIRI Survey© Home Improvement Research Institute
47
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
General jobsite training 66.8% 70.1% 63.0% 69.7% 66.1% 66.9% 65.9%
Trade specific training (such as electrical, welding, plumbing, etc.) 39.9% 38.7% 41.3% 25.0% 44.6% 39.7% 40.9%
Apprenticeships 30.8% 25.2% 37.4% 31.6% 31.3% 29.8% 30.7%
Certification classes 22.6% 18.2% 27.7% 25.0% 25.4% 15.7% 22.7%
Other 0.8% 0.7% 0.9% 0.0% 0.4% 1.7% 1.1%
None/Nothing 1.2% 1.8% 0.4% 0.0% 0.0% 4.1% 1.1%
Don’t know/Not sure 10.6% 13.5% 7.2% 14.5% 9.4% 9.9% 11.4%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
What, if any, training or apprenticeship programs does your company offer for new jobsite workers? (Aided)
Biannual Topic HIRI Survey© Home Improvement Research Institute
48
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Community outreach 38.3% 38.0% 38.7% 40.8% 42.4% 33.1% 33.0%
High school outreach programs 30.5% 28.1% 33.2% 40.8% 30.8% 33.1% 17.0%
Career fairs 29.9% 25.5% 34.9% 31.6% 31.7% 26.4% 28.4%
Word of mouth 1.0% 1.1% 0.9% 0.0% 1.3% 0.8% 1.1%
Not hiring/looking 0.6% 0.7% 0.4% 0.0% 0.9% 0.0% 1.1%
Other 2.4% 1.5% 3.4% 1.3% 1.8% 5.0% 1.1%
None/Nothing 2.6% 3.6% 1.3% 5.3% 0.0% 5.8% 2.3%
Don’t know/Not sure 32.4% 36.5% 27.7% 31.6% 31.7% 27.3% 42.0%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
What, if any, effort is your company undertaking to help recruit young talent into the construction trades? (Aided)
Biannual Topic HIRI Survey© Home Improvement Research Institute
49
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Yes 24.8% 20.8% 29.4% 26.3% 26.8% 24.0% 19.3%
No 68.4% 72.6% 63.4% 69.7% 66.1% 67.8% 73.9%
Don’t know/Not sure 6.9% 6.6% 7.2% 3.9% 7.1% 8.3% 6.8%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
Have you heard of Generation T movement to promote an increase in new skilled trade workers?
Biannual Topic HIRI Survey© Home Improvement Research Institute
50
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Increased 27.9% 25.9% 30.2% 34.2% 29.9% 18.2% 30.7%
Stayed the same 55.8% 57.7% 53.6% 48.7% 55.8% 59.5% 56.8%
Decreased 16.3% 16.4% 16.2% 17.1% 14.3% 22.3% 12.5%
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
How has the number of professional trade employees changed within your company in the last two years?
Biannual Topic HIRI Survey© Home Improvement Research Institute
51
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Moving to another company within the construction industry 37.9% 36.1% 40.0% 32.9% 45.1% 29.8% 35.2%
Moving to another company NOT in the construction industry 36.3% 34.7% 38.3% 36.8% 33.5% 38.0% 40.9%
Retiring 14.7% 16.1% 13.2% 14.5% 12.9% 19.0% 13.6%
Other 11.0% 13.1% 8.5% 11.8% 8.5% 13.2% 10.2%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
When an employee leaves your company, what is typicallythe reason for the employee leaving?
Biannual Topic HIRI Survey© Home Improvement Research Institute
52
?
Total(n=509)
Type of Work Region
Remodel (n=274)
New Construction
(n=235)
Northeast(n=76)
South(n=224)
Midwest(n=121)
West(n=88)
Better 35.8% 36.1% 35.3% 38.2% 38.4% 31.4% 33.0%
Stay the same 36.1% 35.4% 37.0% 34.2% 34.4% 38.0% 39.8%
Worse 28.1% 28.5% 27.7% 27.6% 27.2% 30.6% 27.3%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.
April 2020
How do you feel the overall skilled labor situation will be in the next two years?
Biannual Topic HIRI Survey© Home Improvement Research Institute
53
?
BetterTotal
(n=182)
Type of Work Region
Remodel (n=99)
New Construction
(n=83)
Northeast(n=29!)
South(n=86)
Midwest(n=38!)
West(n=29!)
How things have been trending/experience 15.9% 16.2% 15.7% 10.3% 17.4% 15.8% 17.2%
More people entering trades/more people interested in trades 12.1% 9.1% 15.7% 20.7% 14.0% 7.9% 3.4%
More jobs available/there is always work/greater demand for workers 11.5% 11.1% 12.0% 10.3% 9.3% 10.5% 20.7%
More qualified employees/people are getting trained 7.7% 6.1% 9.6% 6.9% 3.5% 15.8% 10.3%
Economy 6.6% 8.1% 4.8% 6.9% 4.7% 10.5% 6.9%
People are looking for jobs/there are people out there to work 5.5% 8.1% 2.4% 0.0% 5.8% 7.9% 6.9%
More emphasis on trades in school/more trade schools 4.9% 7.1% 2.4% 3.4% 7.0% 2.6% 3.4%
More benefits available in these jobs/increased pay 4.4% 5.1% 3.6% 10.3% 4.7% 0.0% 3.4%
Coronavirus crisis 3.8% 4.0% 3.6% 3.4% 5.8% 2.6% 0.0%
That's what I hope 3.3% 2.0% 4.8% 3.4% 3.5% 0.0% 6.9%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
Why do you feel that way?
Biannual Topic HIRI Survey© Home Improvement Research Institute
54
?
Stay the sameTotal
(n=184)
Type of Work Region
Remodel (n=97)
New Construction
(n=87)
Northeast(n=26!)
South(n=77)
Midwest(n=46!)
West(n=35!)
How things have been trending/experience 28.8% 27.8% 29.9% 26.9% 24.7% 28.3% 40.0%
Lack of interest/younger people don't want to work in trades/more
interest in tech jobs9.2% 11.3% 6.9% 15.4% 10.4% 6.5% 5.7%
Coronavirus/current crisis 6.5% 8.2% 4.6% 3.8% 6.5% 8.7% 5.7%
Gut feeling/just do 6.5% 4.1% 9.2% 0.0% 11.7% 4.3% 2.9%
Economy 6.0% 6.2% 5.7% 3.8% 3.9% 13.0% 2.9%
More jobs available/there is always work/greater demand for workers 5.4% 8.2% 2.3% 3.8% 7.8% 2.2% 5.7%
People aren't trained/not enough skilled labor 3.8% 3.1% 4.6% 3.8% 3.9% 4.3% 2.9%
There are enough workers already/good labor force 3.8% 4.1% 3.4% 3.8% 1.3% 4.3% 8.6%
People are lazy/don't like manual labor 2.7% 3.1% 2.3% 0.0% 2.6% 4.3% 2.9%
More qualified employees/people are getting trained 2.7% 3.1% 2.3% 3.8% 1.3% 6.5% 0.0%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
Why do you feel that way?
Biannual Topic HIRI Survey© Home Improvement Research Institute
55
?
WorseTotal
(n=143)
Type of Work Region
Remodel (n=78)
New Construction
(n=65)
Northeast(n=21!)
South(n=61)
Midwest(n=37)
West(n=24)
Lack of interest/younger people don't want to work in trades/more
interest in tech jobs40.6% 44.9% 35.4% 52.4% 32.8% 51.4% 33.3%
People are lazy/don't like manual labor 21.0% 21.8% 20.0% 23.8% 27.9% 16.2% 8.3%
Coronavirus/current crisis 9.8% 10.3% 9.2% 9.5% 8.2% 8.1% 16.7%
People want better pay/pay is not good enough 7.7% 7.7% 7.7% 9.5% 6.6% 5.4% 12.5%
People aren't trained/not enough skilled labor 7.0% 7.7% 6.2% 4.8% 4.9% 2.7% 20.8%
Economy 5.6% 6.4% 4.6% 4.8% 4.9% 5.4% 8.3%
Older workers retiring 5.6% 7.7% 3.1% 9.5% 1.6% 8.1% 8.3%
How things have been trending/experience 4.2% 2.6% 6.2% 0.0% 4.9% 8.1% 0.0%
Immigration 4.2% 2.6% 6.2% 0.0% 6.6% 0.0% 8.3%
Government/president 2.8% 2.6% 3.1% 0.0% 1.6% 0.0% 12.5%
More jobs available/there is always work/greater demand for workers 2.8% 2.6% 3.1% 9.5% 0.0% 0.0% 8.3%
Jobs in trades are not promised 2.8% 3.8% 1.5% 0.0% 4.9% 0.0% 4.2%
Top responses only
Under the “Type of Work” heading, to be classified as “New Construction,” respondent must have stated 25% or more under “New Construction” in Q6.! Caution, small sample size
April 2020
Why do you feel that way?
Biannual Topic HIRI Survey© Home Improvement Research Institute
You may contact HIRI for any further questions or information:
HIRI Main Phone #: 317-982-3979
HIRI Staff Contact Information:
▪ Pam Heidel: [email protected] 317-982-3976
▪ Matthew Craig: [email protected] 317-982-3977
Copyright © 2018 by Home Improvement Research InstituteAll rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means without the prior permission of HIRI, or within compliance of HIRI’s Member Publication Guidelines.
Quarterly Topic HIRI Survey© Home Improvement Research Institute 56April 2020