bibliotecas itinerantes - uk
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Zen and the art of MobileLibrary Maintenance
By Ian Stringer
Information Co-ordinator
IFLA Public Library Section
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About meI am from Selby in North Yorkshire UK
The home of the originalWashington family. It iswhere the Stars andStripes originate
It is near the Viking cityof Jorvik or York
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The title is copied from the book Zen and the Art
of Motorcycle Maintenance by Robert Pirsig
This itself is a play on the title of the book Zenand the art of archeryby Herrige.
Pirsig says that, despite its title, "it should in no
way be associated with orthodox ZenBhuddist practice.
I add the same disclaimer to my presentation!
Whats this about Zen?
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Zen and the Art of MotorcycleMaintenance by Pirsig
Pirsig looks at quality.
To truly experience quality you must
embrace and apply it.Avoids frustration and dissatisfaction.
I will explore Mobile Library
Maintenance, in its broadest sense,making sure you reach quality by usingthe second form of working.
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My Mobile LibraryMaintenance Manual
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IFLA Mobile LibraryGuidelines
Revised by Ian Stringer andmobile librarians from:
New Zealand - Australia - FinlandNorway - Slovenia - USA
Spain Portugal - Croatia
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Justification - especially inan age of austerity
Mobile libraries are a keycomponent of the deliveryof public library services,especially in rural areas.
They reach the sociallyexcluded sections ofsociety.
The mobile library is very
flexible and its routes canbe readily changed toreflect changing conditions
Kerry Republic of Ireland
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JustificationMobiles v Branches
Vehicles themselves canbe readily updated inchanging times. E.g.most vehicles have ICT
fitted and this was verydifferent ten years ago
As vehicles have alimited life span theycan more readily be
adapted to new ideas intechnology,management ideology,and Health & SafetyKirklees, England
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Finance
Mobile library costs varyenormously. To get the most fromyour vehicle consider the following.
First cost
Usage per week
Staffing Stock
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Finance - First cost
Grants
Sponsorship
Friends Partnership
Pooled
This vehicle is a partnershipbetween library and museumservice in Seoul South Korea
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Finance - Usage per week
Many mobiles are tied to a member ofstaff
They work 37 hours which means time on
road can be as little as 20 hours per week Maximise your time on the road
With overnight servicing a 7 day week is
possible This can give over 60 hours per week.
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Finance-Staffing and Stock
Staffing . Examine thebusy-ness of halts
Changing routes fordifferent vehicles is aneasy way to changestock at little extracost
Use local staff
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Vehicles
Coach chassis
Bus chassis
Lorry chassis Trailer
Small
3 axleWarrington, England
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Vehicles
Maximise yourspace
Make it light and
airy Its more than just
books
It must be warm inwinter and cool insummer
East Riding of Yorkshire, England
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Vehicles
Make room forchildren and otherspecial needs
people Consider changing
layout at differenttimes of the week
Stirling, Scotland
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Vehicles
Access
Entrance
Safety
Toilet
IT
Power
Walsall, England
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Running your vehicle
Regular servicing of mechanical parts toroad vehicle law and health and safetystandards.
Make friends with your transportmanager
Sufficient back up facilities to ensureoptimum coverage
Appropriate planning is needed to avoiddown time, e.g. overnight servicing,using relief staff.
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Equipment
IT features
Pcs
Printer
Copier
On-line access
Derbyshire, England
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Equipment
Shelving
Counter
Seating
Childrens area
Technology
Staff amenities
Birmingham, England
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Equipment
Pcs need
Space
Secure fitting
Good access
Good connection
Coventry, England
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Staff
Mobile library staff mustbe fit, strong, durable,able to stand cold andheat, be friendly,
welcoming, determinedand most of all caring.
They are THE face ofthe library to most of
their readers.
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Staff
Happy staff aregood staff
Adequate staffing
is most important Two staff can keep
vehicle open duringmeal breaks
Upper Murray Regional Library ServiceWodonga, Victoria, Australia Margaret had just won an award!
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Stock
Not just books andtell that to your users
Rotate stock
Rotate vans
Online orderingmakes it into a mini
supermarket service E-books and other
downloadsMiddlesbrough, England
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Base
A service is only asstrong as its backup facilities
Vehicles housed insuitable garagenear base
Should haveweatherproofloading
Barnsley, England
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Base
Management input
Power supplyavailable
Cleaning facilitiesshould be availablefor both inside thevehicle andoutside.
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Management
Maintain a collection ofrelevant performanceindicators.
Measure input and outputs
together with outcomes,so that the effectivenessand efficiency of theservice can be measuredand compared.
Benchmark the servicewith other libraries. E.g.cost per issue, cost perkilometre driven
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How green is my library
Solar panels
Green diesel
Economic routing
First class servicing
Dont carryunnecessary loads
Fit gprs and blackbox
Keep insidetemperature steady
Effective use of
windows Dont make
unnecessaryjourneys
Mobile libraries savecar trips to town
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How green is mylibrary
Do you need to haveyour headlights on when
its a sunny day!!!
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Promotion
Make yourLibrary Visible!
Attend Events
Use Corporateimage
Catch yourreaders whilst
they are young
Sheffield , England
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Promotion
Make the vehiclenoticeable
Vinyl print is quitecheap
It is reasonably easyto repair
Make sure it sayswhat it is
Keep it clean!
Your vehicle shouldadvertise itself
Neath - Port Talbot, Wales
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Remember
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Finally
The mostimportant itemon any mobile
The staff!
Happy staff inBuenos Airescontainer library
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Links
http://www.ifla.org/files/hq/publications
/professional-report/123.pdf
http://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspx
http://www.ifla.org/en/public-libraries
h a n k y o u !
http://www.ifla.org/files/hq/publications/professional-report/123.pdfhttp://www.ifla.org/files/hq/publications/professional-report/123.pdfhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.ifla.org/en/public-librarieshttp://www.ifla.org/en/public-librarieshttp://www.ifla.org/en/public-librarieshttp://www.ifla.org/en/public-librarieshttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.cilip.org.uk/get-involved/special-interest-groups/branch-mobile/Pages/default.aspxhttp://www.ifla.org/files/hq/publications/professional-report/123.pdfhttp://www.ifla.org/files/hq/publications/professional-report/123.pdfhttp://www.ifla.org/files/hq/publications/professional-report/123.pdfhttp://www.ifla.org/files/hq/publications/professional-report/123.pdf