bibliotheca-rfid library systems ag – hinterbergstrasse 17 – ch-6330 cham, © 2010 1 advantages...

Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010 1

Advantages and Opportunities of a Library RFID System

29th ADLUG ANNUAL MEETING

Bibliotheca presentation

Nazario LapollaGeneral Manager


Company Overview

Bibliotheca RFID Library Systems AG

• Headquarters in Cham/Switzerland

• Founded in 2002

• ISO 9001 certified

• More than 1000 installed projects

• 56 employees in Switzerland 111 employees worldwide

• Subsidiaries in Australia, Canada, Denmark, Germany, Italy, UK and USA

• Worldwide No. 2


Bibliotheca Business Model

Services: Conversion & Inventory & more

Total Solution Provider – Library Automation

Self Service incl. Payment Handheld Security Gates

Return

Transport

BiblioChipIntegration

RFID Label& User Cards

LMSDatabase

Sorting

Labels Software Self Service Security Inventory

Support & Maintenance & Total Care

Network Management & Life View

Sorting&Transport


Bibliotheca System Architecture

BiblioAccess

BiblioConversion Station incl. RFID Printer

BiblioConversionSoftware

BiblioGate incl. PeopleCounter

BiblioGate Tracker Software incl. PeopleCounter

Library Client

BiblioDispenser

BiblioSelfCheck

OTFCTM

BiblioSelfCheck Software

BiblioPayment Station

BiblioReturn & BiblioSorter & Transport

Library Client

BiblioStaffStation

BiblioCirculationSoftware

Library LMS/ILS Database Server

BiblioPeople Counter Web

Library Client

BiblioWand Light

ActiveSync

SIP2NCIP

Direct LMS/ILSCommunication

BiblioChip API

SIP2NCIP

SIP2NCIP

SIP2NCIP

SIP2NCIP

SIP2NCIP

Ethernet WLAN

Library ClientStandard Protocol

Optional

Bibliotheca Integrationdepending on LMS/ILS

Devices require power connection.Pictures not in scale.

BiblioCockpit

Central Management


BiblioChip™ Products

BiblioChip Labels

BiblioStaff Station

BiblioGate

BiblioSelfcheck


BiblioChip™ Products

Biblio Components

Biblio Cockpit

BiblioReturn & Sorting

Transport Systems

Biblio Next Generation


BiblioChip™ Labels

• NXP SLI Code Chip

• 1024 bits on-chip memory

• ISO 15693 / ISO 18000-3 / 13.56 MHz

• Several Labels

• Printable

AV-media solutions


• RFID Reader and RFID Table-Antenna

• Read, writing and initialization

• Installation underneath the work surface is possible

• Option: shielded antenna

BiblioStaff Station™


BiblioGate™

• 3-dimensional transponder recognition

• Visual and acoustic alarm

• Integrated bi-directional people counter

• Control of external devices in the event of an alarm

• Various executions and styles available

BiblioGate VII

Options: •Pigmented panels•Pigmented side covers•2,0m panel height

Wake up FunctionRFID Reader can be set into a sleep mode (no radiation, low power consumption) and wake up by the radar detector


BiblioSelfcheck™

• Completely integrated terminals (Orion & Venus)

• Modular solutions

• Scratch-resistant security glass cover

• Simple replacement of printer rolls

• CE, UL and FCC certified

Pluto Orion Venus


BiblioSelfcheck™ Orion

• Stand-alone, wall and desk version

• Powder-coated metal housing

• Optional height-adjustment (stand-alone and wall version)

• Table in safety glass or wood

• Sliding front for easy maintenance access

• Different color options

• Optional screen frame


BiblioSelfcheck™ Venus

• Stand-alone or desk version

• Powder-coated metal housing with screen frame made of stainless chromium steel

• Exchangeable front panel for easy feature extension

• Front cover lifts for easy mainentance

• Different color options

• Table in safety glass or wood


BiblioSelfcheck™ Pluto

• Simple check in and chack out of materials

• Screen with adjustable tilt angle

• External receipt printer

• Integration into BiblioCockpit™

• Connection to external

BiblioPaymentStation™


BiblioSelfCheck™ Software Next Generation Software – always online

- Self observing system- Automatic logging of transactions

Issue alarming via SMS, Mail, phone call, Net-Send for e.g.:

• Paper jam

• Paper roll empty

• General technical problems

• Payment integration (coin jam, coin box full)


BiblioReturn™ System

BiblioSmart Docking Station

Return Jupiter

BiblioReturn™ Capella

BookDrop Secure

SelfCheck Return Mode Return Staff

• Tailor-made solutions

• 24/7 Service

• Full integration in LMS


BiblioReturn™ Capella

Key Features:

• Anonymous/authorized media check in

• Anonym media return

• 17‘‘ touch screen

• Bar code scanner for user cards

• Media renewal (single and multiple media renew)

• Media package handling

• Integrated receipt printer

• Supports LMS/ILS protocols SIP2 and NCIP (others on request)

• Data model independent writing/reading

• Functions can be individually disabled/enabled

• Easy adaptable, multilingual GUI (Unicode support)

• Remote helpdesk support

• Interior and exterior model


BiblioSmart™ Docking Station

Manual Return

• simple 24/7 solution

• Doesn‘t need much room

• easy installation/operation

•Stack return possible

•Media automatically checked out

of the user account

•Option Secure (user identification)


Portfolio Extension through Swisslog


Transport

Efficient sorting into the shelf


BiblioWand™ Inventory

LMS

PC

PDA / Notebook

Inventory Reader

• Inventory

• Search for misplaced media

• Search for specific media

• Display of titles (with connection to LMS) or via txt file

• Wireless or via PDA version

• Running time of up to 2 hours, additional battery included


BiblioSmart BinIntelligent ShelfInventory Reader

Tunnel ReaderLocker Cabinet Return Shelf

BiblioComponents


BiblioChip™ Security Box for CD/DVD

Security boxes for CD / DVD / BlueRayIntegrated solution for the SelfCheck Venus

• Autonomous borrowing and opening of the secured media

• Checking status of the box (locked/unlocked)


BiblioSelfCheck™ Software Infrastructure Version 4.0

BiblioGate

BiblioSelfCheck

BiblioReturn & Sorting BiblioInventory

Mail & SMS

Config-ViewLive-View

„Global“ Bibliotheca-Support Server

BiblioCockpit Server(HW delivered by Customer or Bibliotheca)

Transport System


BibioSelfCheck™ 4.x-Generation


Project Management

Projectplan:

delivery date, installation etc

Projectmanager will be appointed (Single Point of Contact)

Kickoffmeeting

Media conversion and installation of the complete system including staff training.

Customer acceptance – handover to Customer Support and AfterSales


The dedicated Project Manager oversees the introduction of the RFID solution from the Tender Phase to the Customer Acceptance.

• The most important section in a RFID project is the Definition Phase

• Scope of supply / features

• Structural requirements

• Definition of time line / mile stones

• The outputs of the Definition Phase (calibrations, customizations and specifications) are recorded in the „Project Scope“ Document.

• This document is the binding starting position for the entire Project Phase

Support/A.SalesProject Management

Installation Implementation

Sales

RFID@Library Projectmanagement Process

Acquisition Realisation Retention

Pre-Sales Tender Definition Order

Service&

Support

After-Sales

Acceptance

Project Management


Bibliotheca Service

• Conversion- and Inventory Services

• Installation- and Training Services

• Service & Support

• Local Support Team

• Global Case Management (1st, 2nd, 3rd Level Support)

• 24/7 Hotline Call-Centre

• Remote maintenance

• On-site maintenance

• Spare parts

Support/A.SalesProject Management Installation Implementation

Sales

Acquisition Realisation Retention

Pre-Sales Tender Definition Order Service & Support Acceptance

Pre Acceptance

Services

Post Acceptance

Services


Service & Support

Software

• SW Updates (General Releases) + Hotfixes

• Software-adaptations (Scripts)

• Assurance of functionality after LMS Update

Hardware

• Spare parts are supplied locally and by the HQ

• Hardware replacement (spare parts)

• Preventive on-site maintenance

Customer contacts hotline

Allocation of case no.

Case no. confirmation

Final reportStatus Report

Analysis

Technician contacts customer

Solution process

If required

Problem solved

Reaction time according SLA

Solution time according SLA

Problem description complete

Offered services

• Hotline 24 hours / 7 days a week

• On-site operations: Analysis / Correction of defects

• Guaranteed reaction time:2h / On-site operation: 4h

ROI


0 € 20'000 € 40'000 € 60'000 € 80'000 € 100'000 € 120'000 € 140'000 € 160'000 €

Before RFID

After RFID

Annual Operation Cost

staff cost of issuing/returning staff cost locating books staff cost of stock taking and weeding items

staff cost of processing new materials total theft cost RFID cost hardware / software


ROI

Costo Riduzione

Costo personale per prestito/restituzione - 70%

Costo personale per collocazione libri - 80%

Costo personale per inventari e riordino scaffali - 80%

Costo personale per nuove acquisizioni - 80%

Costo per materiale trafugato - 50%

Total incl. RFID investment - 59%

Questions?

bibliotheca-rfid library systems ag – hinterbergstrasse 17 – ch-6330 cham, © 2010 1 advantages...

Documents

library rfid system

rfid tableantenna

function rfid reader

generation slide

styles available slide

lmsils devices

chip memory iso

pigmented panels pigmented