bifm event at the university of bolton 25 june 2015

“Can FM Deliver Social & Economic

Benefits?”

Mark Whittaker

BIFM North

2 | 2015 KLE – FM - Delivering Social & Economic Benefits”

Welcome & Thanks


The BIFM North Summer Ball

> Thursday 9th July

> Hilton Deansgate

> See BIFM website & twitter feed for booking details


Next Events

> Friday 3rd July (12:30) , Exchange Station, Liverpool

> “Sustainability Seminar”


Next Events

> Weds 9th September, Manchester Metropolitan University

> “BIM & Soft Landings Update”


Next Events

> Thurs 19th November, MOJ Manchester

> “Outsourcings vs. In-House”

Today’s Event


Twitter Today’s event: #BIFMKLE @BIFM_North

@BoltonUni @Whitbags

@Cummins @Vivark

@recyclinglives


Delivering Social & Economic Benefits?


Introduction to today’s speakers


Contact Details – BIFM North

Mark Whittaker Deputy Chair, North Region (NW) E: [email protected] M: 07764840694 T: @Whitbags

Sue Gott Chair, North Region E: [email protected] M: 07764 809783 T: @Mrsgotty

Mick Anderson Deputy Chair, North Region (NE) E: [email protected] M: : 07713 122 164 T: @mandersfm

UoB CSR

Dr. Margaret Nelson

www.bolton.ac.uk

[email protected]

http://www.bolton.ac.uk/

mailto:[email protected]

UoB

6 Schools

Business and Law

Education and Psychology

Engineering, Sports and Biomedical

Sciences

Health and Human Sciences

Arts

Creative Technologies

CSR

New strategy

Initiatives/Projects

Health and wellbeing – community facilities

FM in the Community - Research

Raising aspirations - Outreach

Internships

Models of Engagement

Guest Lectures

Students Projects

Placements / Internships

Staff Development

Knowledge Transfer

For more information

www.bolton.ac.uk/facilitiesmanagement

[email protected]

[email protected]

http://www.bolton.ac.uk/facilitiesmanagement



Global Internship program

Date

Project

4th Dec 2014 Page 1 Commercial in Confidence for Internal use only

Global FM Internship Program


Date

Project


Personnel overview

Richard Keane

- Apprentice Electrical control Engineer

- Degree in Electrical Engineering

- Master Degree in Manufacturing Management

- Worked for Cummins 8 years

- Global FE Director for Facilities Operation and maintenance

- Trained ISO 14001 + 18001 + 50001 lead auditor

- Cummins Energy Champion trainer

- I see facilities as a service provider for other teams. Supporting their need to Establish the right environment

- IFMA Foundation BoT

Facilities Working as a team - Winning as a team


Date

Project


• By 2020 there will be more than 200 million unfilled jobs for skilled workers around the world, many of which will be in the FM profession

• Further to this Facilities also faces challenge of an aging workforce

– Less than 8% of FM Association members are under 35

– More than half of FM professionals will retire over the next decade

• Rising demand for FM expertise can’t be met by investing in education alone

• European countries, notably Germany, UK and Belgium are already faced with shortages in the science, technology, engineering, arts and mathematics (STEAM) professions

Richard Keane - Cummins Facilities Director

‘My personal experience and the reason why I wanted to invest in this process - Cummins have a large intern team based around the world and Cummins have approximately 300+ interns a year. The return rate for the interns into longer term Graduate positions is around 55%

In 2013 the facilities teams in the UK had a requirement for 4 interns working with the site teams of 2 manufacturing plants. The Corporate HR intern team could not find any facilities interns in the whole of the UK. I had a number of contacts within local UK Universities and within 2 days they had provided 30-40 applications – the need is there and students are there - how do we bring the people of influence together and fill those gaps’

Why are we doing this


Date

Project


48% more companies offered internships in 2013

62% of companies plan to implement a more structured internship program 2014

56% of companies plan to hire more interns 2014

2014

36% More companies offered internships in 2012 to 2013

65% of companies plan to hire more applications in 2012 vs 2013

53% of companies plan to hire more interns 2012 vs 2013

2013

73%

LARGE companies

To find full-time employees

73%

SMALL companies

To find part-help with projects

Small companies less then 50 employees

Large companies = more than 100 employees

Expanded Search Companies are considering a wider selection of interns

88%

Consider applications from recent graduates

Consider applications from High School students

43%

Why Employers hire interns What are the main reasons why companies are hiring interns

51%

78% 80%

Summer

49%

80% 84%

Fall/Winter Summer

Students considering participating internships Employer offering internships

Internship Trend 2014


Date

Project


Humanities & Social Science $38,000

Communication $44,600

Math & Sciences $44,000

Looking for work after study What you study isn’t always where you work

64%

2012 grads who say, I’ll work full-time in my field of study.

2013 graduate who say. I’m going to work full-time in my

field of study.

53%

Securing Graduate Employment

Only of 2013 graduates will have secured employment by graduation

16%

What 2013 Graduates did to secure their first job?

“Accept my first offer”

“Commute Farther”

“Look in a different city”

“Looking outside my field of study”

37% 40% 46% 27%

Business $55,100

Engineering $62,600

Computer Science $59,100

Education $40,600

Source: Classesandcareers.com

24%

<$25K

15%

59%

>$50K $50K > $25K

2013

Graduate Salary Expectations

Source: National Association of Colleges and Employers.

GRADUATE PAY 2014


Date

Project


Global FM Intern program


Date

Project


Mission

To create career pathways to prosperity which will make FM a career of choice and secure a high calibre of future FM professional’s

Vision

Educate and invest in youth, veterans and unemployed

Act as a connector between educational institutions, Employers and students

Provide quality work-based learning opportunities to schools and university's

Market the field of FM promoting our near 100% job placement rate

Scope

To Create a Facilities Foundation in the UK

Values of the program

FMTrust


Date

Project


How can we close this Skills Gap

• Work to encourage young people from other disciplines into the FM profession through

internships beyond IF’s certified educational channels

• Ensure FM has a foundation entry level

• IF internship team is made up of the “3 spheres of influence” that combined can be the

foundation of an entry route to an FM career

– Employers To provide an environment to begin their FM career journey

– Education To open minds to the world of FM and

prosperous career path’s

– Students To exploit education and industry placements

to fast track their future potential careers in

FM fields


Date

Project


Employers • Reduce cost of recruitment • Succession planning in FM • Long term savings in talent recruitment and development • Innovative CSR support through education of future talent. • Support in filling skills gap • Increase brand awareness with generation C

Universities • Create a marketing tool and Increase employment prospects of university graduates • Provide education with real world relevance • Offer practical training aligned with employer needs • Maximize employability of graduates • Increase connection with industry • Support STEAM

Students • Increase marketing of the Facility Management profession to future graduates • Provide link to internship and placements • Improves marketability • Enhance academic performance with practical experience • Offer opportunity for internships • Increase chance of fulltime employment through internship opportunities. • Offer opportunity for scholarships from IF • Increase awareness and support of STEAM

Critical Contributors to long-term success


Date

Project


A year-round recruiting tool. Fall, Summer, Semester and Quarterly internships. Means you access future employees year round without draining recruitment budget. Generation Y are viral, impress one intern and the talent will come.

Additional manpower, take advantage of short-term support. An extra set of hands to help your employees to be productive and also check out their capability to manage.

TOP 10 REASONS TO HIRE AN INTERN INCREASE EMPLOYEE RETENTION

Proof of the pudding is 2009 NACE survey almost 40% of employers reported a higher 5 year retention rate among employees they’d hired via an internship program.

GIVE BACK TO COMMUNITY

CSR creation through a company internship program is an excellent way of giving back ! Hiring interns not only helps students in your community get started; it enhances the local workforce as a whole.

BENEFIT YOUR BUSINESS

When looking for fulltime work top talent often go for big-name businesses. But when seeking internships, learning is the big draw. Once interns have worked with organisations they tend to feel more comfortable going back to where they’ve interned.

LOW COST LABOR ADVANTAGE Salaries are significantly lower than staff and your not obligated to pay unemployment or severance packages should you not hire them fulltime. While their wage requirements are modest. They’re among the most highly motivated members of your team.

SUPPORT STUDENTS

Interns gain experience, develop skills, make connections, strengthens resumes. Offering paid internship is beneficial enabling economically disadvantaged youth participation offering them to be the next ‘Outliers’.

TEST DRIVE NEW TALENT

HR reality check – Potential Employee does great at interview, but fails to fit in ! This way you test drive without commitment. Hiring interns is the most effective way to evaluate potential talent and cultural fit.

FIND FREE OF CHARGE

IF works with many Universities around the world to connect your organisation. To an extensive future talent pool of young people without putting a huge dent in your recruitment budget.

ENHANCED PERSPECTIVE

New people bring with them novel perspectives, fresh ideas, and specialized strengths and skill sets. Augmenting the abilities of your existing professional workforce.

FIND FUTURE EMPLOYEES INCREASE PRODUCTIVITY


Date

Project


Like all trees this one has strong roots (Objectives) and firm branches (Initiatives). Every year the leafs (Tasks) will fall and be renewed, while the old leafs will feed the trees roots

Find Grow Manage

Students

Education

Employers

Education

Education

Students

Students

Employers Employers

Goal Tree – Find Grow Manage


Date

Project


Budget Forecast

Rental Lease

Through-life Costs

Design

Construction Electrical

Engineering

Mechanical Engineering

Environmental Management

Risk Management

Business Continuity

Health & Safety

Audit

Security Management

Architecture

Space Planning

BMS

Waste Management

Interior Design

Fleet Management

Contract Management

Catering

Soft Services

Maintenance Management

CAFM

Electrical Engineering

Aviation Government Service Construction Manufacturing Healthcare Engineering

Goal Tree and Swim lanes

For each of these swim lanes we will need to find ‘Ambassadors’ to support the Program and help drive it forward


Date

Project


• A clearly defined process for the Internship program has been developed to ensure that repeatable expansion

when creating new regions, with the following aspects:

• Shortened lead times to move into to other regions

• Less variation

• Fewer project resource requirements; time, people, money

• This is a standardized process that is intended to give a “checklist approach” to ensure all key elements

are captured

• This is a guide of what to do, by whom and by when. There is flexibility and latitude for the users; it is

not overly restrictive

• The process is designed to be expanded world wide

• There are 3 Main Swim lanes in the process with each swim lane having

specific tasks to be completed in each phase.

• There are 3 supporting Swim lanes - Find- Manage - Grow

• This is a gated process managed by the internship council

• A consistent vision is maintained by the internship council .

(The Internship council is made up of Associations, Education, Students and Employers)

The internship program

Find Grow Manage

The Living Wage

Tony Cahill – Executive Director Business & Service Development

First Ark Group

An Introduction to Vivark

Vivark are a North West Based Facilities Management and Refurbishment provider

We have over 300 directly employed staff and support functions from

the First Ark Group of companies

We focus on delivering true customer led solutions through our own teams and key partners

What is the Living Wage

“A living wage is that which is sufficient to enable those who receive it and those dependent on them to lead vigorous, full human lives.”

C.C. Cotterill, 1912

Calculated according to basic cost of living in UK

Set independently and reviewed annually

Current UK Living Wage is £7.85 and London Living Wage is £9.15 (Minimum wage is currently £6.50 for over 21’s)

“Work should be the surest way out of poverty”

Why introduce the Living Wage

Independent studies show > 80% employers felt that it had enhanced

the quality of work of their staff and absenteeism fell by 25%

Increased customer awareness of status as an ethical employer

75% of employees reported increased work quality as a result

Following adoption of Living Wage PwC found turnover of contractors fell from 4% to 1%

The living wage can be part of a solution to reduce poverty and

improve peoples lives

Vivark’s Journey

Values led Business with a social purpose

The introduction of the Living Wage was a priority for us – became a Living Wage Fully Accredited employer in 2012

Its more than a badge – the journey needs to be planned through

Supply Chain buy in

Impacts and Benefits

Learning

How can the wider FM Industry play a part

Become an accredited Living Wage Employer

Implement Living Wage principles

Become a Living Wage Service Provider

Service provider Recognition Programme

Agree to pay LW for Head Office staff Commit to provide a LW bid alongside market rate Raise awareness of benefits of LW to clients

The FM Industry can lead the way for

Living Wage

For further information please visit:

www.vivark.co.uk

www.firstark.com

www.livingwage.org.uk

http://www.vivark.co.uk/

http://www.firstark.com/

http://www.livingwage.org.uk/

bifm event at the university of bolton 25 june 2015

Presentations & Public Speaking

kle fm

fm profession

global fm internship

fm association members

north region e

mark whittaker bifm

bifm north summer ball

north region ne e