big data in public services
TRANSCRIPT
Big Data Webinar Series
Big Data Webinar Series
Customer Intimacy & Develop New BusinessMarch 11, 2014
Operational ExcellenceMarch 18, 2014
March 25, 2014
April 1, 2014
April 3, 2014
Big Data in Public Services
Big Data in Healthcare & Life Sciences
Big Data in Human Resources
Introduction
What is Big Data?
What is Big Data?
Source: Frank De Saer CIO FOD Economie
What is Big Data?
Big Data ApplicationsNew Data
Structured Semi
Not structured
SocialMedia Mobile
Sensor data
Analytics becomes 1-on-1 & Real-Time
Enables a huge number of ‘new’ or improved
Big Data Applications
Open Data
Analytics becomes 1-on-1 & Real-Time
Business domains
Operational Excellence
Customer Intimacy
New BusinessRisk
Management
RetailBanking/securitiesHealthcareTelecomMedia & entertainmentGovernment UtilitiesInsuranceManufacturingPharmaTransportServices
XXXXXXXXXXX
XXXXXXXXXXX
XXXXXXXXXX X
XXXXXXXXXXX
…
Source: Gartner
Big Data Applications
Telecom
Media & Entertainment
Government
Utilities
Insurance
Operational Excellence
Customer Intimacy
New Business Risk Management
Cell tower infrastructure management
Customer dashboards
Deep packet inspections
Permission-based profiling
Sell traffic data (to governments, retail, …)
Churn propensity
Fraud detection
Content & social media matching
Recommendations
Personalized offers
TV shows with second screen app
Content optimization
Sell viewing patterns (to fashion, finance, media, …)
Content analytics
Law enforcement efficiency
Targeted social media campaigns
Adaptive services
Parking optimization
Microdata services (data, advice, help with
subsidies, …)
Crowdsourcing (law enforcement)
Calamity management
Crowd monitoring
Community weather warnings
Preventive policing
Identity matching
Peak-demand analytics Customer dashboards
Appliance signature reading
Smart meters
Smart grid optimizations
Smart buildings
Fraud detection
Disaster recovery
Underwriting
Online surveying
Assisted damage
Customer intelligence
Alerts
Crop quality management (farmers)
Claims risk detection & claims fraud detection
Fraud rings
Actuarial analysis
Big Data in Public Sector
Source: http://www.whitehouse.gov/sites/default/files/microsites/ostp/big_data_fact_sheet_final.pdf
Big Data in Public Sector
Big Data in Public Sector
http://in.reuters.com/video/2013/04/29/santander-claims-title-as-europes-smarte?videoId=242532982
Big Data in Public Sector
http://in.reuters.com/video/2013/04/29/santander-claims-title-as-europes-smarte?videoId=242532982
Big Data in Public Sector
Data Flow Concepts
AnalyzeAcquire Organize Decide
OLTP Data
RDBMS ETL DWH BI
AnalyzeAcquire Organize Decide
New Data
OLTP Data
Data Flow Concepts
RDBMS ETL DWH BI
Use Case Drives the Data Flows
AnalyzeAcquire Organize Decide
OLTP Data
RDBMS ETL DWH BI
New Data
AnalyzeAcquire Organize Decide
New Data
OLTP Data
RDBMS ETL
Use Case Drives the Data Flows
Analyze
Streaming(CEP Engine)
OrganizeAcquire Decide
BI
BAM
BPEL
Use Case Drives the Data Flows
New Data
Big Data Journey
BusinessDefines mandate and
requirements
ITAcquires and
integrates data
Data ScientistsBuild and refine analytic models
ITPublishes new Insights
BusinessConsumes insights
and measures effectiveness
Cronos Big Data Services Offering
Use Case Discovery Workshop
Big DataAnalytics
Implementation Services
Proof ofConcepts
The role of the Data Scientist
Business Strategy Analyst
Hadoop System
Administrator
Hadoop Developer
Data Architect Data Analyst/Statistician
Identify Business Pains &
demonstrate through
Analytical skills how the
available data can be exploited
on a Strategic Level
Hadoop Cluster installation &
administration.Data Loading
Build the relevant
dataset by cleansing, filtering,
grouping and aggregating
the data using parallel
processing languages like MapReduce
Hive, Pig, Impala, Spark,
…
ETL tooling, MDM, Data Cleaning & Matching
Integration with Enterprise
ArchitectureData
Governance & Security
Through statistical Analysis,
conceptual and predictive data
modeling, machine learning,…
Discover patterns, trends, insights.
Translate these to Business
Opportunities
Cronos Big Data ReferencesUse Case Discovery Workshop
Proof OfConcept
Implementation Services
Big Data Analytics
Call Center
Healthcare
Utility
Editor
Telco
ISV
Media
Transport
Manufacturing & Distribution
Online Gaming
Clever usage of datato make better decisions
Conclusions
Contact: [email protected]`+32 496 57 66 27
