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Big-IP EDU VPN

This installation is for EDU vpn Big-IP Edge Client install. Steps will need to be accomplished over the

previous VPN connection or direct connection to EDU via LAN or EDU wireless.

*If you experience any issues during this process, please contact the Communications Focal Point to open a ticket. Please include a detailed description, problematic step number, any screenshots, and a good contact number to coordinate troubleshooting.

1. From the Start Menu, search for and open “Control Panel.”

2. In the Control Panel, search for and open “Configuration Manager.”

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3. Once Configuration Manager Properties window opens, click on “Actions” tab.

4. Select/highlight “Machine Policy Retrieval & Evacuation Cycle” then click “Run Now”. 5. New window for “Machine Policy Retrieval & Evaluation Cycle” pops up – click “OK”.

6. Wait about 5 minutes for action to complete. 7. From Start Menu, search and open “Software Center” and click on “Applications” on left menu.

8. Click on “EDU VPN install” to run installation (this may time a little time, especially when

connected via VPN).

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9. Next, you’ll update McAfee. On the far right of the task bar, click on the caret symbol labeled “Show hidden icons”, then right click on “McAfee” icon, for menu to select “Update Security”. (this may take a little time, especially when connected via VPN).

10. Once complete, disconnect from the old VPN and search for “Big- IP” application on your computer or click on desktop icon for “EDU VPN” and run it. A new window will pop up for you to click on “Connect” button. *If are connected directly to EDU via hardwire or EDU wireless, you will use the below steps once you’re ready to VPN from your home network.

11. Click on “Connect” box in “f5” window that just popped up. You should see warning banner

agreement message - click “OK” box to continue.

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12. Next you will see “f5” window and system checking software and downloading.

13. New pop up window will ask you to “Select a Certificate.” You may have to try different certificates to see which one works for you (email cert worked for me but some may use the Authentication cert). *Select “More choices” if you don’t see all your certs.

14. Select your certificate then click “OK”

15. ActivClient Login window pops up – type in your PIN in box.

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16. Initializing connection to Server USAFA

17. Wait a bit for vpn to connect, it will take longer than on AFNet since still running system

connection criteria checks. **IF you receive an error stating your anti-virus is out of date, you must update this before you’ll be able to VPN via BIG-IP. Use step “a.” below. You must be connected to EDU via the previous VPN solution, via hardwire, or EDU wireless to update McAfee.

a. Click on “Show hidden icons” on the task bar, then right click on “McAfee” icon, for menu to select “Update Security”.

18. Once connected the Big-IP Edge Client box will minimize itself to the task bar and you can begin

to work remotely. 19. Disconnecting from VPN requires one of two ways to effectively disconnect vpn and stay

disconnected.

a. User must click on “Show hidden icons” on the task bar, then click on “F5”, for menu to

select “Disconnect”.

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b. Open “BIG-IP Edge Client” window and click “Disconnect”. (easier if application

already pinned to task bar)

20. If you experience any issues during this process, please contact the Communications Focal Point to open a ticket. Please include a detailed description, problematic step number, any screenshots, and a good contact number to coordinate troubleshooting.