big picture destination marketing in the 2015 hotel environment

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Hotel InduSTR y Overview Brittany Baldwin CSGP, CHIA Director of Business Development, Destinations DMAI Webinar October 7, 2014

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In case you missed our live broadcast of this webinar with STR, catch the presentation to help you prepare your marketing plans for 2015 with a heightened understanding of the trends and market forces impacting hotel occupancy in the year ahead. Presenter: Brittany Baldwin, Director of Business Development, Destinations with STR

TRANSCRIPT

Page 1: Big Picture Destination Marketing in the 2015 Hotel Environment

Hotel InduSTRy Overview

Brittany Baldwin CSGP, CHIA

Director of Business Development, Destinations

DMAI WebinarOctober 7, 2014

Page 2: Big Picture Destination Marketing in the 2015 Hotel Environment

1. Visit www.HotelNewsNow.com2. Create Free Login 3. Click on “Data Presentations”

Page 3: Big Picture Destination Marketing in the 2015 Hotel Environment
Page 4: Big Picture Destination Marketing in the 2015 Hotel Environment

1. Industry Pulse from 30,000 ft.

2. Group Demand ‘Comeback’?

3. Best & Worst Market Performance

4. Pipeline Growth

5. Where Are We Headed?

5 Things to Know …..

Page 5: Big Picture Destination Marketing in the 2015 Hotel Environment

U.S. Pulse - Positive So Far1

Page 6: Big Picture Destination Marketing in the 2015 Hotel Environment

U.S. Records Set in 2013!

Most Rooms Available

Most Rooms Sold

Highest Rooms Revenue

Highest ADR ($110)

Highest RevPAR ($70)

Full Year 2013

Page 7: Big Picture Destination Marketing in the 2015 Hotel Environment

May 2014 RevPAR Growth

10%

Page 8: Big Picture Destination Marketing in the 2015 Hotel Environment

May 2014 RevPAR Growth

10%Highest May of any on

record…ever!

Page 9: Big Picture Destination Marketing in the 2015 Hotel Environment

June 2014 Occupancy

71.7%

Page 10: Big Picture Destination Marketing in the 2015 Hotel Environment

June 2014 Occupancy

71.7%Highest June occupancy

this century!

Page 11: Big Picture Destination Marketing in the 2015 Hotel Environment

July 2014:Most Rooms Sold Ever!

113 Million

Page 12: Big Picture Destination Marketing in the 2015 Hotel Environment

August 2014 YTD: Strong Demand Drives Very Strong RevPAR

% Change

• Room Supply* 0.8%

• Room Demand* 4.3%

• Occupancy 66% 3.4%

• ADR* $115 4.4%

• RevPAR* $76 8.0%

• Room Revenue* 8.9%

August 2014 YTD, Total US Results* All Time High for First 8Months

Page 13: Big Picture Destination Marketing in the 2015 Hotel Environment

Demand Growth Accelerates Again. Smooth Sailing Ahead!

-8

-4

0

4

8

1990 2000 2010

Supply % Change

Demand % Change-6.9%

-0.9%

- 4.7%

Total U.S., Supply & Demand % Change, 12 MMA 1/1990 – 8/2014

8.0%

3.5%

Page 14: Big Picture Destination Marketing in the 2015 Hotel Environment

Steady ADR Growth As Room Demand Growth Continues

-10

-5

0

5

1990 2000 2010

Demand % Change

ADR % Change

-4.5%

7.5%6.8%

-8.7%

4.1%

Total U.S., ADR & Demand % Change, 12 MMA 1/1990 – 8/2014

Page 15: Big Picture Destination Marketing in the 2015 Hotel Environment

Group Demand ‘Comeback’?

Group Transient Contract

2

Page 16: Big Picture Destination Marketing in the 2015 Hotel Environment

Group Demand ‘Comeback’?

Group Transient Contract

Segmentation

2

Page 17: Big Picture Destination Marketing in the 2015 Hotel Environment

Group Demand ‘Comeback’?

Group Transient Contract

Segmentation

2

Page 18: Big Picture Destination Marketing in the 2015 Hotel Environment

Total U.S.: Transient Occupancy Share Increases

43%57%

Group

Transient

36%

64%

Transient and Group Occupancy as Share of Total OCC, 2005 and 2013 (Share does not include contract)

2005 2013

Page 19: Big Picture Destination Marketing in the 2015 Hotel Environment

U.S. Transient and Group Occupancy Mix of Total OCC2005 thru August 2014

Transient Continues To Grow Share of Occupancy

30%

40%

50%

60%

70%

2005 2007 2009 2011 2013

Group mix Trans Mix

Page 20: Big Picture Destination Marketing in the 2015 Hotel Environment

Group Demand Is Roaring Back

-2%

-1%

1%

2%

3%

4%

5%

2012 2013 2014

Demand % Change

ADR % Change

Group Demand and ADR % Change, 12 MMA, 1/2012 – 8/2014

*2013 Easter Comp

Page 21: Big Picture Destination Marketing in the 2015 Hotel Environment

As of July 2014

1.8 million more group rooms sold

than in the prior 12 months

Page 22: Big Picture Destination Marketing in the 2015 Hotel Environment

August 2014 Group ADR

4.1%Highest Monthly Group Rate

Growth This Year

Page 23: Big Picture Destination Marketing in the 2015 Hotel Environment

What Do Meeting Planners Say?

Page 24: Big Picture Destination Marketing in the 2015 Hotel Environment
Page 25: Big Picture Destination Marketing in the 2015 Hotel Environment

Relative to Previous Years, was Attendance for your Largest Meeting…

46%

42%

46%

35%36%

38%

19%

22%

16%

Overall Association Corporate

Up Unchanged Down

DestinationMAP 2013 Vol. 1; 40 North American Meeting Mkts; Largest meeting = 300+ attendees

Page 26: Big Picture Destination Marketing in the 2015 Hotel Environment

DestinationMAP 2013 Vol. 1; 40 North American Meeting Mkts

Page 27: Big Picture Destination Marketing in the 2015 Hotel Environment

What Planners Consider “Very Important” in Meeting Site Selection

57%

62%

62%

64%

64%

66%

73%

80%

81%

81%

81%

87%

Good restaurants

Attractiveness of conference hotels

Willing to make financial/other concessions

Number of hotel rooms available

Clean/attractive city

Security/crime rate

Good value for the money

Easy for delegates to get to

Convenient airline service

Travel costs to location

Food and lodging costs

Good hotels

DestinationMAP 2013 Vol. 1; 40 North American Meeting Mkts; Selection from 26 Characteristics

Page 28: Big Picture Destination Marketing in the 2015 Hotel Environment

46%

57%

94%

2009 2011 2013

Wi-Fi Required for Largest Meeting Sees Exponential Growth

DestinationMAP 2013 Vol. 1; 40 North Am. Meeting Mkts; Largest =300+ attendees; Last 12 months

Page 29: Big Picture Destination Marketing in the 2015 Hotel Environment

“Very Likely” Deterrents for Destination/City Site Selection

94%89% 85%

61% 56%

51% 45%44%

27%20%

DestinationMAP 2013 Vol. 1; 40 North American Meeting Mkts; Selection from 22 Characteristics

Page 30: Big Picture Destination Marketing in the 2015 Hotel Environment

DestinationMAP 2013 Vol. 1; 40 North American Meeting Mkts

High and Low Perception Ratings for 2013

Page 31: Big Picture Destination Marketing in the 2015 Hotel Environment

3 U.S. Market Performance

Page 32: Big Picture Destination Marketing in the 2015 Hotel Environment

August 2014 YTD RevPAR:

Market RevPAR %

Change Market RevPAR %

Change

Nashville, TN 18.9 Maui Island, HI 1.9

Augusta, GA-SC 18.3 Central New Jersey 1.6

Denver, CO 16.5 Buffalo, NY 1.6

San Jose-Santa Cruz, CA 14.9 Connecticut Area 1.4

Fort Myers, FL 14.9 Oklahoma City, OK 1.3

Oakland, CA 14.6 New Jersey Shore 0.4

Sarasota-Bradenton, FL 14.3 Texas South 0

Las Vegas, NV 14.2 Long Island -1.3

Memphis, TN-AR-MS 14.1 North Dakota -1.7

Wyoming 13.6 Rochester, NY -2.7

Highest Growth Mkts Lowest Growth Mkts

Page 33: Big Picture Destination Marketing in the 2015 Hotel Environment

August 2014 YTD ADR % Change for Top 25 markets

Market OCC % ADR % ChangeNashville, TN 73.0 13.1

San Francisco/San Mateo, CA 84.5 11.5

Denver, CO 77.3 8.4

Seattle, WA 77.6 8.4

Boston, MA 76.1 7.5

New York, NY 84.1 2.2

Norfolk/Virginia Beach, VA 57.8 2.2

Chicago, IL 69.5 2.0

New Orleans, LA 69.6 1.9

Philadelphia, PA-NJ 68.9 0.7

Washington, DC-MD-VA 70.6 -0.6

Highest / Lowest YTD Rate Growth – Top 25 Mkts

Page 34: Big Picture Destination Marketing in the 2015 Hotel Environment

August 2014 YTD ADR % Change in Secondary Markets (26 – 50)

Market OCC % ADR % Change

San Jose/Santa Cruz, CA 77.0 12.5

Oakland, CA 77.8 10.1

Portland, OR 73.6 7.7

Austin, TX 73.8 6.9

Fort Lauderdale, FL 79.9 6.5

Pittsburgh, PA 68.8 3.3

San Antonio, TX 67.3 2.8

Salt Lake City/Ogden, UT 68.2 2.7

Richmond/Petersburg, VA 61.6 2.1

Baltimore, MD 69.0 1.9

Highest / Lowest YTD Rate Growth – Secondary Mkts

Page 35: Big Picture Destination Marketing in the 2015 Hotel Environment

Pipeline Accelerates 4

Page 36: Big Picture Destination Marketing in the 2015 Hotel Environment

In Construction – Vertical construction on the physical building has begun. (This does not include construction on any sub-grade structures.)

Final Planning – construction will begin within the next 12 months.

Planning – construction will begin in more than 13 months.

Unconfirmed (formerly Pre-Planning) - Potential projects that remain unconfirmed at this time.

Un

der

Co

ntr

act

STR Pipeline PhasesU

nd

er

Co

ntr

act

Page 37: Big Picture Destination Marketing in the 2015 Hotel Environment

US Pipeline: Construction Accelerates, But Is Still Muted

Phase 2014 2013 % Change

In Construction 108 78 38%

Final Planning 123 125 -1%

Planning 159 141 12%

Under Contract 391 345 14%

Total US Pipeline, by Phase, ‘000s Rooms, August 2014 and 2013

Page 38: Big Picture Destination Marketing in the 2015 Hotel Environment

Construction In Top 26 Markets: 16 With 2%+ Of Supply

US Pipeline, Top 26 Markets, U/C Rooms as % of Existing Supply, August 2014

Market Rooms U/C % Of Existing

Las Vegas, NV 0.0%

Norfolk-Virginia Beach, VA 104 0.3%

Tampa-St Petersburg, FL 211 0.5%

Orlando, FL 595 0.5%

Oahu Island, HI 144 0.5%

San Francisco/San Mateo, CA 333 0.6%

St Louis, MO-IL 255 0.7%

Atlanta, GA 852 0.9%

Philadelphia, PA-NJ 521 1.1%

Detroit, MI 587 1.4%

Phoenix, AZ 1,240 2.0%

Chicago, IL 2,252 2.1%

New Orleans, LA 826 2.2%

Minneapolis-St Paul, MN-WI 850 2.2%

Los Angeles-Long Beach, CA 2,187 2.2%

San Diego, CA 1,381 2.3%

Washington, DC-MD-VA 2,619 2.4%

Dallas, TX 1,974 2.5%

Boston, MA 1,379 2.7%

Denver, CO 1,250 2.9%

Nashville, TN 1,157 3.1%

Anaheim-Santa Ana, CA 2,251 4.1%

Seattle, WA 1,918 4.7%

Miami-Hialeah, FL 2,652 5.4%

Houston, TX 4,622 6.1%

New York, NY 13,194 11.8%

Page 39: Big Picture Destination Marketing in the 2015 Hotel Environment

Under Construction Rooms Mostly In Limited Service Segments

3.6

11.0

41.3

31.7

4.9

1.1

15.2

Luxury UpperUpscale

Upscale UpperMidscale

Midscale Economy Unaffiliated

US Pipeline, Rooms Under Construction , ‘000s Rooms, by Scale, August 2014

67%

Page 40: Big Picture Destination Marketing in the 2015 Hotel Environment

Where Are We Headed?5

Page 41: Big Picture Destination Marketing in the 2015 Hotel Environment

Positive RevPAR Growth For The Foreseeable Future

-20

-15

-10

-5

0

5

10

1990 2000 2010

-16.8%

-2.6%

-10.1%

9%8.6%

Total U.S., RevPAR % Change, 12 MMA 1/1990 – 8/2014

65 Months 46 Mo.112 Months

Page 42: Big Picture Destination Marketing in the 2015 Hotel Environment

Total United StatesKey Performance Indicator Outlook (% Change vs. Prior Year)2014 – 2015 (As of August 12, 2014)

U.S. Outlook

2014Forecast

2015Forecast

Supply 1.0% 1.3%

Demand 3.6% 2.1%

Occupancy 2.6% 0.7%

ADR 4.2% 4.4%

RevPAR 6.9% 5.2%

Page 43: Big Picture Destination Marketing in the 2015 Hotel Environment

2014 Year End Outlook

U.S. Chain ScalesOccupancy

(% chg)ADR

(% chg)RevPAR (%chg)

Luxury -0.1% 4.6% 4.5%

Upper Upscale 2.0% 4.4% 6.5%

Upscale 2.0% 4.4% 6.5%

Upper Midscale 2.6% 3.3% 6.0%

Midscale 3.0% 3.5% 6.6%

Economy 2.9% 3.9% 6.8%

Independent 2.8% 4.6% 7.5%

Total United States 2.6% 4.2% 6.9%

As of August 12th , 2014

Page 44: Big Picture Destination Marketing in the 2015 Hotel Environment

-5% to 0% 0% to 5% 5% to 10% 10% to 15% 15%+

Chicago Anaheim Atlanta Nashville

New Orleans Detroit Boston

New York Houston Dallas

Norfolk Los Angeles Denver

Philadelphia Miami San Francisco

Washington Minneapolis Seattle

Oahu Tampa

Orlando

Phoenix

San Diego

St. Louis

2014 Year End RevPAR ForecastTop 25 US Markets, August 2014 Forecast (Markets sorted alphabetically)

Page 45: Big Picture Destination Marketing in the 2015 Hotel Environment

2015 Year End RevPAR ForecastTop 25 US Markets, August 2014 Forecast (Markets sorted alphabetically)

-5% to 0% 0% to 5% 5% to 10% 10% to 15%

New York Atlanta Anaheim Nashville

New Orleans Boston

Norfolk Chicago

Philadelphia Dallas

Washington Denver

Detroit

Houston

Los Angeles

Miami

Minneapolis

Oahu

Orlando

Phoenix

San Diego

San Francisco

Seattle

St. Louis

Tampa

Page 46: Big Picture Destination Marketing in the 2015 Hotel Environment

To Recap…

• Life is Great! ‘Fish While the Fishing is Good’

• Demand Growth: Strong & Steady

• Group Demand: Still Wild Card

• Supply growth: Not an Issue, yet

• YE RevPAR Forecast: Rosy!

Page 47: Big Picture Destination Marketing in the 2015 Hotel Environment
Page 48: Big Picture Destination Marketing in the 2015 Hotel Environment

@BrittanyB_STR

DMAI Blog Content

Page 49: Big Picture Destination Marketing in the 2015 Hotel Environment

Slides: www.HotelNewsNow.com

Questions: [email protected]

Thank you!